I had my first visit to Connecticut Vision for an eye exam today. What a great experience!…read more Beautiful office with every new high tech piece of equipment. Totally free from any of the discomforts I'd experienced in previous eye exams... No dilations, no air puff in the eye. Afterwards, I received a very thorough overview of the tests while using 35" high-def color monitor to look at the various parts of the eye interior. Allise has excellent chair side manor and a cheerful disposition. Staff was a pleasure to work with. I highly recommend this service. Accepted Medicare. Oh yeah... Great Logo too!

I was recommended to come here from a friend and glad I did. Dr. Markowski was knowledgeable,…read morethorough, and efficient. The staff was also very friendly and helpful.

Jennifer performed a wonderful demonstration of different frames within my taste parameters. She…read morethen went over the different lens options and we found glasses that I really love! Great Service as it all went beautifully quickly! A great value for what I wanted! 5 Stars

Ray was absolutely great! He was kind, patient, and went above and beyond. He helped both me and…read moreanother customer fix our glasses at no charge, even though he didn't have to. That level of customer service is hard to find. I would definitely recommend taking the time to visit and support this business. Thank you, Ray, for your outstanding service!

Good selection Had…read moreevery other sat available Did not measure pupilary distance or check how glasses fit when they came in. No reason to just not buy them online then !

Also recommended a friend there and happened to be there when I was picking up my glasses. I stand…read moreby everything I said. both doctorson duty, full stop waiting room. Staff was busy and professional with everyone in person and on the phone and efficiently handled the significant pre-weekend traffic .

Went to see Karen at The eyeglass Place in Newington. I needed to update the Rx on my shooting…read moreglasses. Although I had originally purchased them online a few years ago, I decided that I wanted to work with someone local, especially an optician who was familiar with shooters. Karen was GREAT. She took the time to dial in the Rx for both pistol shooting and for skeet/trap shooting. I was even able to bring in my pistol to fine-tune the distance (emptied and safety-checked, of course!) We created interchangeable lenses for the two different disciplines. (I have interchangeable lenses for my dominant right eye: one optimized for pistol shooting, focusing on the front sight, and another optimized for distance while shooting clays. The left eye is optimized for distance in both cases.) And I also got separate lens sets for low/flat light and for bright light conditions. Even better, she was able to use my existing frames (Ranger Edge, https://www.reranger.com/products/edge?variant=32703827607691). I used them for the first time a few nights ago at a pistol class. What a HUGE difference! I actually won the shooting competition that night! I HIGHLY recommend Karen and The Eyeglass Place in Newington, not only for your general eyeglasses but especially if you're a shooter and you want to work with someone who "gets it!"

So, I'd been going to this Eyeglass Place (Newington) for 3+ years and bought my frames, lenses and…read moreeye exams there without issue. Then late last year I brought in two sets of frames I purchased online to have them lens them for me (they were in a style no one was carrying). They took one look at them, tried to remove the clear lenses they shipped with, told me they wouldn't come out and they feared they might damage the frames so they couldn't help with them. I took them home and thought I'd see if I could remove the lenses - they all popped out hassle-free with zero damage. Excited, I called them and explained and they asked me to send them pics - I took the pics and sent them over while they waited. In under a minute they told me they still couldn't help me because the frames were low quality (I bought them on Amazon). I was uneasy about their replies so I went for a 2nd opinion - I stopped in at Harvey & Lewis at Hartford Hospital - I had used them years earlier when I was a high wage earner and needed a lower priced dealer. They took a look at both frames while I explained their lineage. In 5 mins they were fitting me for lenses in both pair. 2 weeks later I was wearing both pair. The story doesn't end there. Fast forward: I called Eyeglass Place to get my eye exam so I could get a new (extra) set of frames with the usual lensing. The day before the exam I rank to an issue and needed to reschedule which they did, somewhat begrudgingly. 2 weeks later, & 2 days before the rescheduled exam my ride had to work so I called again to move it out another week or so. The gal on the phone informed me that this was my 2nd reschedule and that it happened again I'd lose the privilege of booking in advance ever again and would have call in each day to see if they could see me that day. She left me feeling emasculated, like a child being scolded by his mother, so I acted accordingly. I went back to Harvey & Lewis, scheduled an exam and again, my ride got called into work so I rescheduled. While rescheduling, I asked them if there would be any kind penalty if additional rescheduling was required on my part.. The gal on the phone (Madeline) basically told me that life always has unforeseeable issues and that I could reschedule a half dozen times if that was what it took until it was right for me - they'd gladly still be there for me. My buddy (my ride and also a customer at Eyeglass Place, was also involved in this process and as of now, neither of us will be returning to Eyeglass Place. Clearly sometimes you really do get what you pay for. So, as a cautionary tale, if you're planning on going to Eyeglass Place Newington, please note that she's a jealous mistress, if you're not100% loyal to them, be prepared for your treatment will be meted-out proportionate to the extent of your "transgression."

Eye exams don't have to be unpleasant…read more My overdue eye exam with Dr. Lippi was pleasant, professional and efficient. I asked about trying contact lenses again after an irritating experience I had with contacts thirty years ago. She listened and provided insightful guidance. Truthfully, I'm a bit leery of anything located in a strip mall but I fully recommend Complete Family EyeCare and Dr. Lippi.

Let's just say this is a very unprofessional place because I called and updated my Insurance…read moreinformation. with staff knowing they don't expect Eyemed not once was I told that. Secondly you call my phone to verify the appointment and I ask about my insurance and was told they don't expect it but take Medicaid. The lady steady talking over me instead of listening to what I'm trying to explain. proceed to tell me she don't know my name but is calling to confirm an appointment for a minor child. like how tf you don't know who you talking to about a minor child. what if I wasn't even the person you needed that's a complete HIPAA violation on PHI. As a medical professional I am completely disgusted by the way I was treated all over asking a doctor question. Asked to speak to supervisor and was told there was no Sup in building until Tuesday. Next will I ever us this place again

The Canton, CT location, and namely Dominic, have been a pleasure to deal with over the past two…read moremonths. My son went in for a long overdue appointment and the need to update glasses and contact lenses and the optometrist was terrific and extremely knowledgeable. Dominic was so helpful with the frame selection process and assisting with sizing, shape, and size. Today I had to urgently replace a 10 year old broken glasses frame and Dominic went into the back room and came out with a piece that fit exactly, free of charge. This is a great find and I would highly recommend this shop and the professional team that work there.

Brianna Griffing was awesome and treated me with dignity respect and was super helpful and deserves…read morea five star rating across the board!!!

Everyone was really friendly and helpful from check in to eye exam…read more Jennifer Benoit was thorough and she explained the procedures which were germane to my eyesight condition. Miranda was my eye glass consultant and she to was super. My wife has been coming to Harvey and Lewis since 2018 and now I know why ; my wife was right again , top notch establishment. Stephen Silva

Got my new glasses from Harvey & Lewis in Glastonbury. The process was seamless and and pleasant…read moreexperience. I was aided in my selection by Svitlana. She answered all my questions and offered advice when needed. She was very professional and I didn't feel rushed. I will ask for her assistance again for my next pair. Thank you Svitlana!

Matt DeBella and this team were excellent. They are knowledgeable, helpful and courteous. They went…read moreof out of their way to make sure I got the glasses and prescriptions I needed. I would recommend them to anyone who wants great customer experience, at very reasonable price!

The staff at the Avon store initially went out of their way to provide help in a specific way that…read moreno one else would do. But after a second time I received lenses which were not tight, the staff member I TRIED to talk to was so unbelievably rude and loudly derogatory, I literally could not get a word in edgewise to explain what I wanted. I was NOT trying to get anything free, I was more than willing to pay fairly but he would not even let me explain.