I called because I wanted her to fix my hair....she said she couldn't do that! I just asked her…read morewhat can she do? and she hung up on me. Lmao She had good ratings so disappointing how she chose to handle a question, when I'm just searching for a solution. Yikes.

Connie is amazing! I've been going to see her ever since I moved to Issaquah. She is really…read moreexcellent at what she does and so helpful with tips! My hair was seriously damaged thanks to living in black mold for a while, and Connie is really helpful and understanding about sensitivity to products and such. She recently recommended I try argan oil for moisturizing and it's a complete hame changer for the dryness of my hair!! Her prices and very reasonable and she's a joy to work with. If you're looking to get your hair cut/dyed/styled in Issaquah, look no further!!

Absolutely ridiculous. I was scheduled to spend over $400 on my hair with Sarah and I waited…read moreoutside for 40 minutes. No calls, no text, nothing. She just didn't show up at all. The other stylists said this a regular occurrence for Sarah. Sarah called me the day before to confirm my appointment and move it back 30 mins. You would think that for over $400, you could show up on time. She's a complete waste of time.

Came in here today for a Brazilian blowout/cut and the results are absolutely amazing!! My hair was…read moreso dry, frizzy and covered with split ends everywhere. My hair gets so easily tangled that I've given up on trying to brush it everyday. Although my hair is pretty dark, there was no shine and just looked dull. The process took just a little over an hour and immediately once Sarah started to blow dry my hair, there was already a significant difference. My hair right now is so silky, soft and the shine is just WOW. Now I know what they mean when they say glass hair. I can easily run my fingers through my hair and absolutely no tangles. I've gotten a Brazilian blowout before a year ago but it was nowhere near as shiny as this. The photos don't do justice! My hair had layers previously so it was kind of hard to get rid of all the split ends but she did the best she could and I'm beyond satisfied. Walked out that salon feeling like a brand new person! Sarah was so sweet and knowledgeable and really made sure that I got the results that I wanted. The difference of when I walked in and when I walked out is incredible. She also does lash lifts, teeth whitening and so much more. I will have to come back to try her other services!! I highly highly recommend!!

I was going to be flying out in just two days, and as a last minute splurge, I checked in with this…read morestudio to see if they could squeeze me in for an appointment. To my surprise, they did! She was thorough and easy going, and despite taking me on at the very end of the day, I never once felt rushed. What was originally just going to be a quick woman's haircut to get rid of dead and splitting ends soon became a beautifully layered cut, and I cannot stress how grateful I really am. She not only took my inspirations and explained how they would work for my head and face, but gave advice on how to style it as it grows out The studio itself is comfortably sized, with a very relaxed, hospitable vibe. I will definitely be making this THE place I go for all my hair needs!

Great place for a cut! Great conversation!! K. Sam is an artist for sure!!! I would and will be…read moregoing back for my follow up cut

I am very UNHAPPY with a recent hair service where I received unexpected highlights from a new…read moreemployee, McKenna, even though I clearly asked for a solid, all-over hair color. I booked for all over color and later was told it would be a bleaching service instead if I wanted to go lighter. I agreed to all over color and going lighter. So this was fine. I originally had all over hair color that was dark brown with naturally grown out roots (2-3 inches). Then McKenna mentioned she was doing something similar to "balayage" when the other stylist and their client asked what she was doing to my hair. I clearly communicated my preference against highlights multiple times, even questioning the stylist during the process when her technique appeared inconsistent with a solid application. Despite assurances of an all-over color, my hair developed "dimensions" and it was BLONDE with noticeable damage to my hair. I thought she was coloring my roots but she was creating "dimensions". Dimensions is not all over color. Dimensions is "highlights", streaks, and lines that's not all over color. I wanted one solid color and for my black roots to be matching the brown all over color. Does that make sense? Does that mean I want highlights? When I contacted the business via email, the owner responded. We went back and forth few times. She only offered to have McKenna fix it, which I didn't want, and suggested just toning it darker, which I knew wouldn't stop the highlights from reappearing. The salon owner's subsequent offer to explain why "highlights" were necessary, rather than acknowledging the deviation from my original request, further illustrates a misunderstanding of my concerns. This experience represents a critical breakdown in communication and trust, as I was misled about the service being performed and would have sought a different salon. I don't think this salon does lift and color method. Or the owner is protecting the new stylist's mistakes. Regardless, McKenna is busy posting on Instagram. There is a photo of my hair and titles it "Behind the scenes" like it is a proud moment for her to lie to a client rather than reaching out to apologize. She should have been saving my hair from being burnt off other than taking photos at the sink. My hair is burnt off and I'm pretty she noticed it when she was blow drying my hair. She failed to mentioned the blotches and missing hair. I did not even get the deep conditioning treatment that I requested. I did get anything that I requested or wanted! In the end, I have unwanted highlights and less hair than before. My hair color is further away from my intended goal because she ignored everything that I said and gave me brassy highlights. I requested for refund or another stylist at the same location to correct my hair. That's when communication stopped and the owner never responded again. This service totaled $270. Here's the thing. New stylist and seasoned stylists can make mistakes! But the stylist is posting on social media other than apologizing. The business owner doesn't understand why you don't want to be getting your done by the same stylists that did everything other than what you have requested... this is not a good business to support.

Mckenna is an amazing stylist! She has done highlights, beautiful blowouts, and an amazing updo…read morestyle for me before! What amazes me the most is that when she curls my hair it will stay curled for DAYS! Highly reccommend her work.

I got my hair trimmed recently. It was my first (and now last) time at Envy. I mostly chose this…read moreplace due to the convenience of scheduling an appointment online, but the reviews were also promising. The lady who trimmed my hair did a decent job and was nice. My review, however, is for an atrocious experience I had with the owner, Brandi Wilson. My sister's first time at Envy didn't go as well as mine. Someone there attempted a balayage that... Well, let's just say she's had to spend hundreds of dollars correcting at other salons. Unsure of how the refund process works, she took me with her to speak with the manager about it. Ms. Wilson was with a client when we walked in. Awkwardly, my sister had to explain her situation while Ms. Wilson washed another lady's hair. She barely looked at us and acted like we were an annoying distraction from her work. Nevertheless, my sister kindly explained that the stylist didn't use the freehand painting technique that one uses for a proper balayage. Instead, she used foils from root to tip, all over, which resulted in chunky highlights that didn't naturally blend in. It was not a balayage in any way, shape, or form. (Picture attached.) Ms. Wilson saw that picture and didn't see anything wrong with it. She responded, first, with a lecture on what balayage is in an effort to discredit us - with misinformation, no less. She said balayage "isn't necessarily a technique" - no, it is a technique. That's literally what it is, what makes it special in the first place - the unique application. The more she talked about it, the more ignorant and patronizing she came across. She told us we have to talk to the stylist and that she could give us the stylist's number. All well and good. But then she left us standing there and continued picking apart my sister's complaint. She kept saying unhelpful, inflammatory things like, "Well if you'd talked to [the stylist] first maybe she would've fixed your hair for free." I don't know if she was in a bad mood or what, but she wanted to argue. Understandably I was irritated by this, but I stayed calm. I said we didn't want the original stylist to fix my sister's hair. Ms. Wilson acted like she had been personally attacked. She raised her voice and became visibly angry, demanding, "What do you want me to do?" I tried to say we just wanted the stylist's number but she kept talking over me. It made us very uncomfortable, so I had to tell her to chill. She seriously needed to calm down; there was no need for her to get defensive and escalate the situation. Instead, she lost it. She started yelling. She told us to leave before she called the police. She shouted, and I quote, "Exit my fricken business!" I was beyond done and going to leave, but we still needed the stylist's number for a refund. So I asked her, calmly, "Could you please give us [the stylist's] contact information?" I thought it was a reasonable request. Still enraged, she snapped, "You know what? Find it online." (We have this exchange on video, by the way.) Admittedly I did call her a name right before I left, but it was my only act of aggression in the whole mess and, frankly, she deserved it after the way she treated us. I will be doing what Ms. Wilson said and staying out of her "fricken" business for good. I'm telling everyone I know to avoid Envy as well. There are better salons in the area that are professional, friendly, and highly skilled - Tease and Ross Michaels comes to mind. Ms. Wilson needs to work on basic customer service skills because this does not bode well for any business. As the owner you represent your entire salon, your staff - even if they are independent contractors. You need to treat customers with care and respect. Don't be condescending. Don't make excuses. A little empathy goes a long way. Doing a little research on balayage wouldn't hurt, either.

Dorthy is such a sweet person! She's amazing at what she does! When I get my hair done with her it…read morefeels like Ive known her for years! The salon looks and feels amazing.

Definitely a place that I would go back to over and over again!…read more Nicole was super nice and made sure that she understood what I wanted before cutting. She was really nice and friendly. The shop itself was warm and welcoming. I felt comfortable in there. The products were high quality and made my hair smell really nice.

Mindy is a wonderful hairstylist, who I've used for about a year now. She's professional, honest,…read moreconsistent and always listens to what you want, with options readily available for you to where you aren't pressured into anything you would later regret. My daughter, who just had her hair done for the 1st time with Mindy today, is in love with her new hair do to where she's either constantly looking at herself in the mirror or playing with it non stop. I highly recommend Mindy! The Salon has a homey and cozy decor with friendly staff. Available parking and location is convenient.

Ainsley is AMAZING. She's so much fun and does incredible work. I always feel great when I leave…read moreher hair, both because my hair looks great and because I had a great time. She's worth every penny!

From the owner: I specialize in custom blonding, vivid hair colors, and lived-in haircuts.read more

Love Leydi! She gave me exactly what I wanted with just a short description given. Not even an…read moreinspo photo needed. Friendly, fun, and really great at her job. Price is really reasonable too for the beautiful work she does!! I just moved to the area and she even gave me great suggestions for delicious tortas and tacos too which is just HUGE A PLUS since I miss all the Mexican food in CA. It was definitely super delicious too!!! I trust her. I'm grateful for a warm welcoming hair stylist that takes care of their customers so kindly! Locations great since lots of free street parking and cute little shops all around.

I came in to redeem a partial foil certificate I won at a silent auction. It's always a little…read morenerve wracking going to someone new. I've also just gone through a period of growing out my hair and letting it recover from hair color processing. Well, I'm very happy with the results of my hair and I'm definitely going to consider coming here for future maintenance and needs. Part of this is also Leydi (the owner/stylist) herself. Leydi was also very friendly and personable. The salon is cozy and cute and is in a great location with free street parking.

I've been a customer of Haley's for at least 10 years and have never been disappointed with a…read morehaircut or color. I always walk out of her salon feeling like a million bucks. A few years ago I moved an hour away (plus a ferry ride) and have struggled to find a hair stylist in my new location. Have recently decided it's worth the drive to see Haley. She is always careful to ask exactly what I want but also gives suggestions and feedback about what would work best for my mature hair. And she's a lot of fun to interact with. Highly recommend this awesome stylist!

I've been seeing Haley for just about 5 years and I have nothing but wonderful compliments for her…read more She is extremely knowledgeable and listens to what you want but also gives honest feedback on whether or not what you want will work for your hair type. Highly recommend Haley for cut, color and anything in between!

I honestlv don't remember the last time I left a hair salon feeling so happy and so satisfied, not…read moreonly with my hair, but the whole experience. I can't get over how happy I am with my hair. We're talking relaxing, knowledgeable, good vibes, MAGIC!!! Thank you, Leah, for giving me the trust and comfort I need in a salon!

3C-4C curly hair beware, this is not the salon for you. I have 3C hair- tight corkscrews. I came…read morein with a specific cut in mind, one that I've had multiple times and was my current cut that needed reshaping and trimming. I provided photos of myself to my stylist before hand stating where I wanted my length to end in its curl form at shoulder length; which was the exact picture I provided. What should have been a trim of 2-3 inches became 7 inches! I now have a pixie cut in the back and longish layers on the sides. Enough to put in a "ponytail". I don't have my ringlets anymore. There isn't enough hair to fully form! I am so disappointed and embarrassed by this cut, especially during the holidays. I've been wearing a baseball cap every day and avoiding pictures like the plague. The salon and everyone there is nice, but this isn't the place for us curly girls. Look elsewhere.