Aaron was courteous, thorough with his inspection, and cleaned out a lot of tough, compacted lint…read morethat a recent cleaning did not. Definitely recommend !

Apparently left this review as a draft for a couple of years. Soooo ... a good reminder i need to…read moreschedule service again! :-) Excellent communication and service. Aaron was prompt, courteous, and kept me up to date/answered all my questions during the process.

They were patient, courteous and had great communication! Overall great professionalism!read more

Alan and Ziya did a great job repairing our condenser, they were thoughtful, explained the…read moresituation, and let me make my judgement without any high pressure sales. They went above and beyond, even noticing some potentially unrelated issues with our house we should look at. Overall, a stand up experience that I can recommend.

It's been a while since I've recommended Pristine Air Conditioning. Kingsada and Justice came by…read moretoday to clean our dryer vent and ducts. They did an excellent job. They were professional, prompt, meticulous and thorough and respectful of property. They are reasonably priced. If you need your dryer vent and ducts cleaned. give Kingsada a call today. Highly recommend. You will not be disappointed. They accept various types of payments: Zelle, Venmo. Checks and credit cards. If you pay by credit there is fee of 3.7%z

Kingsada had cleaned and checked vents about a month ago. He had to back a second time as I had…read moresome remodeling done and the contractors ran the AC for 13 hours which is a big no no! The entire vent system was clogged with thick construction dust that ended up in the entire house. It not only dirtied up the place but is a health hazard. He spent 4+ hours cleaning the coils and all the vents. The system is good again for the next 3-5 years. Thank you Kingsada for coming to my rescue.

We have a Misubishi electric heat pump that we wanted to operate with a NEST thermostat. Mitsubishi…read moreoperates using it's own thermostat that requires a adapter to work. We had two HVAC companies come in, installing the adapter and the wiring and still could not get the unit to operate properly. We decided to try one more time, calling Spot Free. Brook came, consulted a technician, changed the format and 30 minutes later, we were operating. Professional care with customer consideration. Grateful for his service.

Very easy to communicate with and book a quote. I received 3 quotes for our HVAC work:…read more- Spot Free: $21K - Vendor we used: $23K - Another vendor who we used before and were happy with but increased their pricing recently: $32K We decided not to go with Spot Free for 2 reasons. First, the heat pump brand was changed in the quote to one that we did not want (Carrier). We were replacing it due to leakage of carbon monoxide. This is obviously a safety concern for us, but also a peace of mind issue. We had discussed using Carrier at the site visit, but I was adamant to avoid it. Second, Brook mentioned that there was a manufacturer's recall on our existing 1-year old Mitsubishi heat pump (we have 2 zones with 2 separate units) and that we should pay him out of pocket to fix it. I was confused, because we received no information regarding a recall and typical costs associated with a recall are not paid by the customer. Furthermore, we hadn't experienced any issues and we're still within the warranty period from the manufacturer and installer. Brook said he had been processing a lot of recalls on units he installed and Mitsubishi was slow to send parts so it's easier to pay him directly for the repair. I contacted the original installer, who we had a very positive experience with initially, and they said there was no recall. I also looked online and couldn't find any information regarding a recall.

Beyond easy experience with Chris. My dryer suddenly started giving off a burning smell, which I…read moremistakenly attributed to the lint catch being overloaded. But even after cleaning it out, the smell wasn't going away. Then the vent started giving off either smoke or steam, and in a panic I immediately turned off the dryer. Thank God I didn't start a dryer fire. The second I shut it off and made sure everything was ok, I opened Yelp and searched for a dryer vent cleaner. Chris's Insulation came up, he had great ratings, he was super close by, so after calling a different service and going to voicemail, I called Chris. Chris picked up after the second ring. When I told him that I needed someone to clean our dryer vent and what had happened, he said he could come out either between 5:00 and 6:00 pm that evening or the next day. It was already mid-afternoon when I called, so I was surprised to hear him say he could still come out same-day, but I decided to have him do that since I was free and also still a little shaky following what happened with the vent either smoking or steaming. Chris showed up during the window he quoted and wasted no time getting to work. He started the second he arrived and was done within the hour. His pricing was incredibly reasonable and fair and so far, in the couple of weeks since he was here, we've had no issues with the dryer. Before he left, he also sent us a ton of pictures of what the vent looked like post-cleaning. Super happy and relieved.

One of the best home service experiences we've ever had!…read more Our HOA hired a roofing company to replace our shake roof a year ago and the demo made a horrible mess that the roofers refused to clean up. In the back of my mind, I've been stressing that the sawdust and debris could be creating a fire hazard. We got an estimate from another company that shocked us and found Chris Insulation on Yelp for a comparison quote. He came out to our house (in Sac) the next morning, suited up and spent about 15 minutes getting pictures and measurements of the attic. The quote was nearly $3,000 less and he was able to do the job the very next day. The team came by the next morning while we were gone and removed all of the debris and old insulation, vacuumed/sanitized, rodent proofed and air sealed the entire attic, cleaned out our dryer vent (for free), and replaced all of the insulation, including around our skylights. There is zero evidence that their crew was even here - the garage is spotless and the attic looks amazing. I am so relieved that we found someone so fantastic and that our job is finally taken care of.

We used this service and he did a very good job. He's very professional and service and rate is…read morevery reasonable. I will recommend and use this service again .

I recently scheduled a dryer vent cleaning and couldn't be happier with the experience from start…read moreto finish. Scheduling was easy, communication was clear, and the technician arrived on time and fully prepared. They took the time to explain why regular dryer vent cleaning is important and walked me through the entire process before getting started. During the service, they were extremely thorough and professional. They showed me the amount of lint and debris that had built up inside the vent over time, which was honestly surprising. After the cleaning was completed, the airflow was noticeably stronger and my dryer is now running much more efficiently. Drying times are shorter, and I feel much more confident knowing the vent is clean and the fire risk has been reduced. The technician was respectful of my home, cleaned up afterward, and made sure everything was working properly before leaving. This service was well worth it for the peace of mind alone. I highly recommend dryer vent cleaning to any homeowner, and I would definitely use this company again in the future.

Oren came for an in-person estimate and very promptly sent back a quote. Of the 3 quotes I…read moreobtained, it was about 50% higher than the quote I selected, but the same as the other one. I think Oren would have done a good job, but I made my decision largely based on price. I think the quote was fair, but the difference perhaps was the position of the condenser and the route (i.e., more vs. less work) as well as uncertainties related to permitting (i.e., whether unforeseen additional work would be needed). I'm glad I got a quote from him and appreciate his time.

Great service worker showed up a time according to schedule. The office was coordinate with us…read more Everything in advance. Job is great fair price real professional highly recommend it.

Mike was easy to get a hold of, made time to squeeze us in when I realized I needed him out ASAP…read moreand did an amazing job! We were so impressed and grateful for his service - I'm almost positive he prevented a house fire as the ducts hadn't been professionally cleaned in probably over 20 years. Thank you!

Used Mike for dryer vent cleaning and let me just say, he did what others missed completely last…read moretime. We had a 100% plugged vent and Mike was able to get it done fast, came the same day and on time. Honestly, after reading a million nightmare reviews about other techs forgetting to put the hose back to the dryer and leaving a mess, or simply not showing up, I was pleasantly surprised with Dryer Vent Pros. Very fair price too. Honestly, can't recommend enough.