We thought we needed a new compressor, but William got our unit working like new again with just a…read morefew pounds of refrigerant, saving us a lot of money. We'll definitely call Red Beard again because William definitely knows what he's doing and his prices are very fair. William did a great job for us.

Red Beard Heating & Air Conditioning is an outstanding family-owned business! William was on time,…read moreprofessional, and extremely thorough. He took the time to inspect our entire HVAC system and found that our capacitor was getting weak. After explaining everything clearly, he replaced it with a higher-quality capacitor. The entire experience was excellent. Honest, efficient, knowledgeable, fair price, and never pushy. It's refreshing to find a company you can truly trust. I highly recommend Red Beard Heating & Air Conditioning and gladly give them 5 stars!

They were out to my house within a few hours from first contact to repair our HVAC unit. The…read moretechnician, Noel, was fantastic and honest. He made it easy to understand our issue and how he was going to resolve it. Quality service for a fair price.

I scheduled a visit for a technician to review the work. Unfortunately no one showed up or called.read more

I called Wilson Crew Heating & Cooling when my AC wasn't working properly and another company had…read morecome out to assess and told me we needed a new unit. I really had called for a quote on a new unit since the other guy doesn't install them. Trey offered to stop by the same evening and gave assurance that he'd get it working it if he could, and the cost of any fixes would go towards a new unit if that was the route we needed to take. Trey made it out the same evening and worked in the dark to get our unit up and running. Turns out we don't need a new unit right now! Really appreciate his effort and diligence with diagnosing the issue to get it repaired and at a reasonable price. I appreciate that he's honest and didn't recommend a new unit when it's not necessary.

Had the unfortunate experience of dealing with this company and family when I first moved to…read moreArizona. I had two units down, and they came out to "fix" the problem. They demanded I paid in full, even though they needed multiple trips to the house to complete work. I protested, but they insisted. And of course, the work wasn't completed. The AC never blew lower than 76 degrees. And now 18 months after they "fixed" the problem, the same two units are not working again. What a cowinkiedink! And conveniently 6 months out of warranty on their work! I would've gotten more satisfaction if I burned the $6 grand

Sorensen Heating and Cooling's main priority is you. Their customer service and knowledge is…read moreexceptional at every level. I will continue to refer friends and family because I know Brian and his team will do the best thing for them as they would their own family. ***Our Experience*** Lilly the Office Manager was insightful, caring, and courteous when we initially called to schedule our maintenance last fall and our no cool in June. Alex explained the options to fix our 28-year old unit, including replacing it. The owner Brian called shortly after to help us choose the new unit that made sense for us. He was objective, through, and patient while explaining operations, pros, and cons of each unit. The focus was getting our family taken care of, not a sale. As expected, our installation was flawless with Justin and Alex being kind, professional, on time, and patient with questions. Since installation, Brian has reached out to me to ensure everything was working properly. He's helped me understand and improve some airflow issues without trying to book a service call.

This is probably a very good company. I chose them for their good reviews. And they were Prompt and…read moreExcellent at Keeping Me Informed. BUT....it felt like "the Hard Sell" with an over-talkative salesperson who was long-winded and without much content in her abundance of words, and she wouldn't let me get a word in edgewise to ask questions and understand what she was saying. Thankfully, the technician scheduled to come out got sick so they missed the appointment (and did a good job notifying me) which gave me the opportunity to call another service. Their competitor (Jaycox) was clear and to the point--allowed me to ask questions, and immediately quoted a fraction of the price to service my HVAC's--much to my wallet's delight. And I just really didn't want to talk to that salesperson anymore. So, while Sorensen is probably a good company, unfortunately my experience with them was rather off-putting.

While we did not choose this company, we did take what Austin taught us and applied it to our…read morechoice. He was responsive and fair in price for the brand he installs. It's just more than we can afford right now. I would recommend the company still as he seemed honest and was super responsive and even told us what brands were good ones if we didn't go. Even positively spoke of other HVAC companies. Was actually sad we could not afford to use him but I hope someone does offer this review.

We used Cactus Climate because I prefer to use local businesses. They came out to clean all out…read morevents in our home and did a great job. They were very courteous, friendly, explained how the process worked, and very happy with cleanup. The cost was very reasonable and they didnt push upselling while they were here. They did mention other things that the company does offer to do. I would highly recommend them!!

I had to write and compliment BFS, my air condition went out 6/27/24 pm and I called at nite to…read moretell them I was a senior and thermostat was not showing the proper degrees I wanted it to be. 6/28/24, My problem was solved by "Leigh" the tech, called me that morning, and gave me a eta when they would be at my home. God Bless "Leigh "and BFS. Excellent service and I am enjoying my ac working. Excellent work during these such high temps are are having. They are the best

I happened to acquire this home warranty company via my home purchase. I have just had to receive…read moretheir help, and I'm sold on this company. Leigh came out after my AC unit was vandalized by another HVAC company in town which was supposed to just be performing a tuneup. Well, that company actually cut the wire to my motor and vandalized my contactor so it wouldn't work properly. I called Broward's and Leigh came out and fixed both problems quickly. Thank God! My AC is working perfectly again! Leigh and Broward's are the best home warranty company I've ever had, (and I flip houses for a living and have had a few different companies.) I won't go with anyone else now.

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

This company is garbage. First we bought an air conditioner from them. They told us they were going…read moreto warranty it. It was never completed. Once we had issues and contacted them for replacements, there was no warranty on file in order to have our items replaced. They mandated that we did all work through them and they would cover it but then when we try to schedule them they were impossible to get out to our place. They booked us an appointment about 6 weeks out and minutes before the appointment they canceled on us and said we were on a priority. Poor management, poor service, save yourself the trouble and go somewhere else