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    Blue Collar Rv

    1.0 (1 review)

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    Holland RV Centers - Palm Desert

    Holland RV Centers - Palm Desert

    (83 reviews)

    I wish I had read their reviews before purchasing. I hope to warn others. This is a horribly run…read morebusiness. Our salesperson was new on the job,so we were cutting her some slack. The whole office was very attentive while we made our purchase in December 2025. We bought a brand new 2026 class A motorhome. We ended up adding the extended warranty, which we immediately regretted, we have had so much trouble getting that to show up in our account. It was a stupid overpriced purchase, but we did it, and took the hit. Mike in finance said not to worry, he would be there to help us out with anything. The morning we picked up the motorhome with its "red carpet" walk-through event, the guy going over the motorhome had just started that morning, he knew nothing about our rig. We asked questions about the wineguard router, which was a big selling point, he said it wasn't necessary to use that- just use your phone as a hotspot... he didn't know if we had hydraulic levels or not. He didn't know if there was a dashcam. He didn't look these things up, just told us we will figure it out We took a long trip for the holidays and were making a list of questions for them. Luckily, on the one month anniversary of our purchase, Mike from finance called and asked how it was going. We thanked him for his call and started with our list of questions. He said he would have someone from service call us with the answers. We never heard from him again. We already had a service appointment for mid February. So we brought the rig with our list. Casey went through the whole list with us, he seemed to understand what we were asking. He said to leave it there, it may take a week or two. We had completely cleaned it before dropping it off, including emptying the black tank and the gray tank. We made sure the tanks were empty and flushed. This was important to us. Casey called the next day to clarify some things. After 4 weeks, we called Casey to see how things were going. We were told Casey was no longer with the company, so the service manager would callus. Nobody was working on it that entire month. We had to go through the whole list again and it was clear not much would be happening. We picked it up another 2 weeks later, everything was half ass and cheat. But we wanted to get our rig out of there. So we picked it up mid March and took it to our storage place and parked it. Now 2 months later we picked it up from storage to go on trip. We noticed the black tank shows 2/3 full. They must have been using it as an outhouse the whole six weeks it was there. Now their shit has been sitting in it for 2 months, exactly what we were avoiding. We didn't think to check when we picked it up. WTF! So I called the General Manager, he made sure to introduce himself when we were buying the RV. Now he send the call to voicemail and doesn't return the call. I called Michael in Finance, guess what?! He is no longer with the company! So not only is it a caca company, they Literally piled pounds of their caca into our RV and left it for us to deal with. They show no respect for their customers once the sale is complete. Do Not Buy Here. They'll caca all over you. Grab your wallet and RUN away. I hope this helps somebody. -Laura

    I can't speak to the service department or any of the other branches of the business, but my wife…read moreand I recently purchased an RV from the Manteca location (online sales and financing was through the Palm Springs location with Will and Chloe). Our expectations were (and always should be) weary on such a large purchase and dealerships often have a way of leaving a bad taste in your mouth. After dealing with Chloe and Will, I can say I recommend doing business with them. I was pretty straight to the point about my expectations and they were able to make it happen with very little headache. Extended service contract offers and add-Ons are going to be a sell, no matter where you go, but we found a solution that worked for us through our deal and in the end, we have the RV we always dreamed of owning. Will, ensured that the additional items that were negotiated in the deal were delivered to my house as promised. Chloe was very responsive throughout the process and would always call or text back quickly. Each visit was pleasant and when someone didn't know the answer they were honest and didn't BS. They made effort to fix minor details we had issues with. Overall, a good experience and I would recommend.

    Blue Compass RV

    Blue Compass RV

    (8 reviews)

    They have a high turnover,makes it hard for consistency…read more Everyone is new, when you ask for someone by name, they are no longer with the company.

    The saving grace here was Steve, the salesman, and the gentleman who showed us around the RV. That…read morebeing said... what a fiasco. We put a deposit down 2 weeks prior to picking it up so an electric tow mechanism could be installed and we ordered a sway bar. Got there at 9:30, saw the rig, done with finance by 10:30. Keep in mind we drove 150 miles to get the rig so long drive back. When they went to install the sway bar they noticed the ball on the tow hitch they provided was a 1/16 smaller than the tow receiver. Off he went up to Tractor Supply to get the correct size ball. 40 minutes later he's back-puts the new hitch on and now the chains are too short. Off he went to Tractor Supply with him saying it would be about 10 minutes. An hour later and one order to Jersey Mike's because we were starving he arrived and we finally got hooked up by...1:45. So 3 1/2 hours after we wrapped with finance they had us out the door. After asking the manager, Joe, a few times, where the gentleman went to we got answers from "He had to go to a second store" to "Well we don't sell alot of these." Well... it's on your lot and you had two weeks from when we put a deposit down to make sure the correct items were ordered and ready. We asked if maybe they'd like to give back some of the $275 we spent getting a black hose etc and Steve s Joe would honor a credit back on our our purchase for the time and inconvenience But no email, no credit back. Nothing. Crickets. There's a reason their Yelp ratings are low compared to others. Honestly look elsewhere...do better Joe. That was not okay.

    Blue Collar Rv - rvrepair - Updated September 2026

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