I was glampling at the Springs at Borrego last week and experienced a malfunctioning water flow…read morevalve on my Thetford RV toilet. The nearest parts house was SunBird in Indio, a 1.5 hr drive away. Fortunately, they had the part needed to repair the toilet and we were back in "business", as it were. Parts were not cheap, but I would have paid double at that point. The business appears to be well stocked and they 100% took care of my needs.

Easy to make appointment. Excellent, and knowledgeable communication. Super honest. We took our RV…read morethere as the refer wasn't working on Propane. Shad said it was probably an air bubble and could find nothing wrong. He could easily have charged us and didn't. Fast serviceon other maintenance items. Competitive pricing, quality service. I give the highest recommendation.

Family-owned and operated, and an outstanding experience from start to finish!…read more The entire process was smooth and stress-free. Their website had detailed information on all of their coaches, trailers, and fifth wheels, which made it easy to narrow down what we were looking for. I had a few follow-up questions about a fifth wheel, and they responded right away. When we went to see it in person, Juan walked us through every detail of the fifth wheel. He was incredibly knowledgeable and explained where everything was and how it worked. I was honestly a little overwhelmed--this 39-foot, 2022 Raptor was much bigger and fancier than anything I'd ever owned (my previous RV was a well-loved but aging 2004 Bounder!). We made an offer, signed the paperwork, and waited about a week for everything to be ready. During that time, we had Riverside Hitch install the new B&W hitch we needed for towing. They did an excellent job and offered the best price we found. When we returned for delivery, the Raptor was washed, hooked up, and ready for our final walkthrough. The loan documents were prepared and the financing process was incredibly fast. We even received a better interest rate and lower payments than we expected. We had looked at after market warrantees but the company they offered was a better price and way better coverage. We were in and out in about an hour, which was a blessing since we had driven from Colton and had to tow this beast home for the very first time! I pray for KARV's continued success. They truly earned our business, and I've already recommended them to three friends and family members who are looking for newer RVs. I wouldn't hesitate to do business with them again!

KARV SOLD MY 95 year old father a motorhome which was basically a piece of crap. One month to the…read moreday he returned it. They gave him $14,000. He bought for $35,000! Then they sold him another one for $60,000. On a 20 year contract, 9.9% interest compounded daily! He was 95, his wife just died. In my opinion they took severe advantage of him. Then the owner lied to me about buying the first one back when it was actually put on consignment. AND said that type of financing was normal and common. Get real. I WOULD NEVER DO BUSINESS WITH THIS OUTFIT.

We recently purchased a new 2026 Mercedes-Benz GLC 300 and encountered an issue shortly after…read moredelivery related to how one of the features functioned compared to what we experienced during the test drive. Once dealership management became involved, they took the situation seriously and worked with us to find a solution. We appreciated their willingness to revisit the issue, communicate clearly throughout the process, and follow through in a way that felt fair and customer-focused. What stood out most was the level of professionalism and leadership in resolving the situation. It's easy for things to stall, but in this case the team stayed engaged and ultimately delivered a result that left us very satisfied. We now have exactly what we were hoping for and feel great about both the vehicle and the dealership. We would not hesitate to work with them again.

I should have read the reviews before I wasted time trying to reach anyone at this dealership. I…read morewas calling to schedule service but the phone receptionist transferred me over to Hyundai's service writers. That service writer fumbled around trying to find the correct extension to transfer me back to Mercedes. After several minutes, he finally came back on the line and transferred me to someone over at Mercedes (presumably) but it was a voicemail. Left a message but after 45 minutes, I called the dealership back again and asked to speak to an AVAILABLE service writer. She simply just transferred me and I got another voicemail. Forget it Palm Springs Mercedes Benz, it's not worth the aggravation working with you guys!! I called Mercedes Benz of San Diego. They answered the call right away and I was able to schedule service that works for me on my next trip down there. They've always treated me well in San Diego and should have called there first but Palm Springs was close to this home. I've not had much luck ever with Mercedes Benz of Palm Springs. Always disappointing.

A huge 'Thank You' to the folks at Pink Flamingo RV! I can't say enough about the great customer…read moreservice we got when we were looking for the right trailer to meet our needs. Jeremy Carlton took a generous amount of time and effort to answer all our questions and concerns. When we thought we had found the right unit he was kind enough to have it brought from one of their other dealerships which was 2+ hours away! We couldn't have asked for a better salesperson and team to work with us. This was truly a positive experience. My highest praise to this family owed dealership. Robert S.

We bought our first trailer from pink flamingo rv and had a great experience buying from them…read more Everyone is very nice and kind and not pushy. George did a great job setting us up with something our vehicle was able to tow. Thanks George, David, and Justin.

James has been good to me and my coach. From DEF sensor replacement to battery issues he has…read moreproven to be honest, punctual, and professional. If I could leave a 6 star rating I would #rvlife

Great mechanics! My rv Thor Chateau 2021 would not start. The Rv was parked in a storage area -…read morethe front end not accessible. (Can't tow from the back) Asking around Fonville was recommended. James has been working on rv's for many years! He was able to diagnose the problem and repair in less than a week. That time included parts delivery. My Battle born lithium batteries never held the charge. After years of trying to get it repaired James was able to determine the installation was not done as I was told. James educated me on how to get the most from them. Fonville's Mobile Mechanics are the best!!! They come to you!!

There is absolutely nothing go to say about this location or the lying, incompetent, lazy…read moreemployees, especially Josh, who did nothing but lie to us in person and in text when it came to the delivery of our RV and the outstanding due bill. Chris the sales manager is the most dismissive person around. He does not give one shit about his clients, and it clearly showed. Anthony the finance manager, lacks empathy in his apologies when confronted with the poor treatment received by Chris, and the absolute lack of communication, and blatant dismissal of my requests. Then there is Josh the blatant liar who lied to me in text when I was confirming that the due bill work had been completed and our RV was ready for delivery. He was even stupid enough to send me a picture of work that had not been done, while telling me it was actually done. Mind you, we were CASH PAYING CUSTOMERS. We had to beg for wiring information, Chris and Anthony downright ignored my requests for Extended warranty information. Josh flat out lied, both verbally and in writing. Our new RV was scratched when it was taken out for fuel. It was delivered with a chip and crack in the windshield and an aqua hot system that required over $2k in repairs just days after we took delivery. These people are liars, they are dismissive, demeaning, and disrespectful. If you are wise, you will run like hell from this Mike Thompson's RV because if they allow just one location to be this dishonest and deceitful, I am sure they will allow it at all of their locations.

I honestly can't say enough good things about this dealership…read more I have purchased over 100 vehicles in my lifetime in business. And I've never had such a wonderful group of guys work with me like the folks at Mike Thompson RV did. From the first moment we walked on their lot until the time we drove away in our new motor home, it was ALL good! Clint is a low pressure salesman who let us wander through the lot without pressure. Super nice fella as well! When we found the one we wanted, Chris and Anthony worked extremely hard to get a great price and extraordinarily good financing package for us as well. Josh was perfect at adapting the RV to our liking and was patient with us as we asked questions during the walk through. David was so kind to help Colton get the motor home out of the lot and give some driving instructions. I highly recommend Mike Thompson RV in Cathedral City especially these 5 guys! We bought our first motorhome at another dealership that had many locations and is extremely well-known. They weren't near as helpful as the guys at Mike's place were. We love the new motorhome and we will give them all of our future business as well as recommend them to everyone we know in the market for an RV. Thanks again guys, y'all are the best in the west!

I have bought cars there for over 20 years. They have always been friendly and courteous. In…read moreaddition, their service department has always been attentive and prompt when I get there. And if I need a shuttle, they make it available to take me home while they serve my car. Many times I've just waited for them if it's a simple oil change. They go over and above in servicing the vehicle and making sure that I'm happy.

Spent 24 hours in constant contact with the sales team at this dealership and got the runaround at…read moreliterally every turn. Received promises from one person only to get a follow up phone call from another person apologizing and making different promises, who again had someone else call to apologize further and make other promises, none of which were kept or were apparently true in the first place. Complete waste of time. Do yourself a favor and go literally anywhere else.

They do excellent work but it is hit and miss some times I get a call back some times I don't I…read moreleft him a voice mail and texted him a photo to help him assess the situation still waiting.. last summer they installed a great ac unit for me works like a top great clean up good guys but like I said hit and miss

Great People, Great Service…read more We were having trouble with our air conditioners and while eating lunch one afternoon, saw their truck in line at a drive-thru restaurant. I went over and approached the owner, who was super friendly and told us, though they were super busy, they would try to fit us in the following day. As promised, Fred showed up the next morning, and diagnosed the issue. He and his crew came by the next day, quickly fixed both our A/C units, made sure everything was running properly and let me know both why the units weren't working and what to look for if this fix didn't last - much appreciated. And shock of all shocks, Fred called two days after the repair to make sure everything was still working properly. What repair guy ever does that? I couldn't be more impressed. Great people. Great service.