I had a great experience purchasing my new trailer and at the service department. Purchasing: I was able to find the trailer I wanted at a great price compared to other local RV stores in town. Sales guy Joel was new but did great and his manager was very nice. This places actually still has great customer services. It was easy to communicate with them including their finances department. Overall very happy. Service: I was initially hesitant to buy here because of all the bad service reviews but I was told the service department was under new management. So far the service department has also been great and responsive. Daniel was able to accommodate getting me to fix a couple minor issues right away. They are also easy to get into contact with. Overall I think this is a nice place to buy a trailer from. read more

We are still trying to get our license plate from the DMV. Apparently, there were issues with this RV from the previous owner! The RV was not transferred to the state of CA! The Dmv investigator went to Blue Compass yesterday to resolve this issue! Do not purchase from this RV dealership read more

Had a great experience with Blue Compass Rv service department. Bob, Tim and Omar were awesome. We had numerous issues with our RV that we bought from another dealership. They took the project on and completed the repairs within 2 weeks. I would highly recommend them for all of your RV issues. Thanks again guys. read more

Another bad review of Blue Compass Bakersfield. Need to replace my monitor for backup camera. Asked them to mail it to me because I am 2 hours drive from them. They will not do that. I am sorry that I bought extended warranty with them. Very poor Service from Parts Department read more

I just bought a 2023 Mercedes Delano Spanking New Love the way it looks, yet give the Mercedes a bad name I owned it for 1 day. The backup camera no longer works I took it in to get inspected, and the bunk bed ladder was installed incorrectly, we can not use the ladder correctly! 2 missing screens, the generator is not working after 3 weeks of owning the motor home. The sales and maintenance are good talkers, but don't take care of anything Warranty sucks So it's $151,000 down the drain That I'm committed too. Thank you, Mercedes Benz and Blue dog RVs in Bakersfield For a very expensive paper weight Don't buy from them Or beware read more

Ordered a 2024 Leprechaun through Blue Compass. I don't think buying an RV is ever a perfect process. However, Cass, our guy at Blue Compass, kept his word and worked through the hurdles of our transaction professionally and efficiently. We are now sitting in our Rig at Borrego Springs, loving life. Thanks Cass. read more

I just bought a new 5th wheel from Blue Dog in Bakersfield. I loved my RV it was exactly what I wanted and a very good price. My salesman Ben was awesome. Ben knows his stuff was professional, friendly and not pushy. Stephanie the business manager worked a miracle to get me a very good loan. The guy that delivered my RV was also great but unfortunately I forgot his name. Then why only 2 stars?!?!? Well let me tell you, Once I signed my loan everything went to Hell. The sales department, the service department and me the customer had very little to zero good communication! The punch list that me and Ben did on the things that needed to be fixed before delivery was not done. The washer and dryer I asked for was not installed. Instead they installed a different washer and dryer that took up my entire closet space. They told me the washer and dryer I wanted would not fit. So they switched it out and installed something I didn't want, without talking to me. The service department changed my orientation and pick up time and day 5 times. So when I went to take delivery of my new RV it wasn't ready and wasn't what I asked for or wanted. So the RV that I loved is now this THING I don't care for, disappointed in, and disgusted with! Blue Dogs remedy for all this, was a box of free water and wastewater hoses. Never got an explanation or an apology. Now I want to upgrade to a tankless water heater BUT I refuse to use their service department. So if your in the market for a RV I don't know what to tell you other then be cautious. Make sure that the service department knows what you want and that they are not to modify your new RV without asking you first. read more

DO NOT Buy a RV from this Sketchy place. Bought a trailer here and their service department is worse than a used car dealer in Mexico. Brand new trailer and it took 1.5 months to even get an appointment. After you bring in the trailer it will sit for 2 more months with 0 communication. read more

If I could I would do no stars but unfortunately you can't !!! I took my rv for repair and it's been in the shop for more than 6 months with 0 communication with them I keep getting the run around and cant even use my RV that I got less than a year it's been In the shop longer with them than I have had it with me!!! Don't purchase a RV from this place there just awful ... read more

I recently had the pleasure of taking my Class B RV to BlueDog RV in Bakersfield Ca. and was blown away by the excetional service provided by Chris the mechanic and the management team. From start to finish my experience was nothing short of excellent. The moment we arrived we were greeted by the service manager, Bobby, who listened attentively to our concerns about the RV. He introduced us to the mechanic who would be working on the van and ensured us that the RV was in capable hands. Throughout the repair process the mechanic kept me informed every step of the way and explained the issues. Chris was patient and answered all of my questions never making me feel like a burden for asking. I was impressed by the honesty and integrity of both the mechanic and the service manager. They provided me with honest recommendations to ensure my van was safe and roadworthy. When the work was complete my van ran like a dream. The mechanic had done an excellent job, and I couldn't have been happier with the outcome. Overall, I would highly recommend Bluedog RV service and repair shop to anyone in need of honest, reliable and high quality service. The mechanic, management and the staff went above and beyond to ensure my experience was a positive one and I am grateful for their exceptional service. read more

Service department is terrible. 3 things wrong at time of delivery and they didn't get at least one of them repaired correctly. (One item was just to get the correct manual - they sent it 3 times and got it wrong each time). Only made it worse. Camping World across the street is where the original Blue Dog RV team came from.... read more

I bought a 3250 grand imagine in June 2022. The sales person told us all the problems we found we're going to get fixed right away. We are in mid October and we still haven't had anything fixed. I've call grand design directly and they told us all the parts were sent in August. The sales manager at first try to help but he has the worse employees I've ever dealt with. I will never buy from blue dog RV they are the worse dealer I've ever dealt with. Think really hard before doing business with liars. Grand design it's not cheap. I wish I should have kept my business with Barry's best dealership ever in Bakersfield. read more

The Blue Dog (BD) staff were all very helpful and friendly, but no one more so than Alphonso. He is a great representative for BD and they're lucky to have him. I had my 30' travel trailer in for annual service (warranty) and Alphonso was very honest, his follow-through great, and he was very detailed when responding to my many questions. Thank you! read more

DO NOT TAKE YOUR RV TO GET SERVICED THERE !!!!! We were told we would get our RV back the same day .. we went on a Saturday when they opened ... mind you we live 1 1/2 away ..they told us they would try to have it ready by 5:00.. then they said no it wouldn't be ready until next week .. Then one week went by .. no phone call ... no tex .. we tried calling them left messages multiple times in the service department .. still no call .. then for 2 days their phones were down .. we called corporate office in Idaho to get help from them to reach them in Bakersfield.. got a call immediately.. just for them to tell us they haven't even gotten to our trailer ! And it was just for a one year servicing! When they called us that it was ready we were told please pick it up on Monday because they had no room for it .. they told us they were going to wash it ... we'll that wasn't done ! And they charged 108.00 service fee which they don't tell you about ... when you buy the extended warranty or when you drop off your RV to get it serviced .. Horrible experience! Beware ! Don't want this to happen to anyone el read more

Blue Dog RV in Bakersfield. From the moment we walked into the sales office on Wible Road to the time we had our 5th wheel delivered and set up everyone treated us amazingly. I can't say enough about the Sales and Finance dept to all the guys at the Service Dept on Unicorn Road. We were very specific in what we were looking for. Bob and Rick helped us find the perfect RV. Very affordable and Stephanie in the financing dept was so helpful. The Service Dept made sure everything was in perfect condition and gave us an orientation on all the features and how everything worked. I would highly recommend Blue Dog RV. read more

We bought a travel trailer from them in February 2022, and we've regret it ever since. They never return your call, you have to ALWAYS follow up with them. We've had a warranty part on order since July of this year (currently December) and they won't give us the status! They are very frustrating to deal with, I'm beside myself. I would recommend to steer clear of this place, they don't give a crap. read more

We purchased a Grand Design 5th wheel from Blue Dog in Bakersfield a few months ago and had a wonderful experience! Everyone was friendly and helpful, and they found a great financing deal for us. We also had some extras installed on the new 5th wheel through the service department. We were so impressed with the service. They really went above and beyond, even staying after hours to complete the job on our rig. Alfonzo in the service department is very knowledgeable and helpful. He answered all my "newbie" RV questions, and gave us great tips. We will definitely continue to be customers here! read more

Blue Dog RV - Bakersfield - Grand design reflection @ Blue Dog service department - RV Dealers Near Me - Bakersfield, California

Great staff--knowledgeable, kind, helpful, competent. Great team here! Really kind and knowledgeable. Helped me beyond what I would have expected. Grateful to have found them! read more