Great customer service experience every time I shop here! This place has everything for your RV or trailer. I buy all my propane from Pensingers but I also like strolling through the store and look for the parts they have. Shot out to Jerry! Amazing guy and always treats me well. read more

Tremendous staff, great pricing, fast service. If you've got any work to do on an R. V or a truck, this is the place to go highly recommended. Thank you, Pensingers. read more

My husband wanted a tonneau cover for his Dodge truck and we decided to check out Pensingers. Friendly service upon entering and Zack was very helpful. He showed us the different covers they sell. What's great is they have them on display and you can see and touch them. That helped a lot. My husband decided he liked the Leer folding cover and he purchased it along with installation. Their prices are very reasonable which is another plus. A few weeks later we received a call that our cover had arrived and was given an appointment today. It took a little more than an hour but that's a good time. Our truck looks great... my husband is very pleased with Pensingers. Their customer service is A+ and we highly recommend them for your truck needs. They also carry other accessories for trucks as well. read more

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Called to checkout tonneau cover The sign read car tops and tonneau cover sale It should have read for sale not on sale But I needed a good cover which they could get me and install before the weekend that was good enough for me They satisfied my need no regrets might have been overcharged but was worth the extra effort to expedite read more

Many thanks to Gerardo and all the professional, talented and dedicated employees at Pensinger's who made our dream of the RV life become a reality. They accomplished a perfect installation of a Blue Ox Tow Bar with Base Plate and all the necessary accessories including an auxiliary brake system for our 2018 MKX! read more

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I can say enough about this company I just purchased my first camper trailer and unfortunately it had wiring issues but these guys fixed it all I believe they installed a new 7way and a new female connector on my truck they made sure marker lights are working and had me on the road the same day. If you need good service go here they will help you out with everything they can they even adjusted my brake controller And helped me fix the wiring issues great people fare prices fast work can't beat that. Thank you Fernando and the Pensingers team read more

Staff is unhelpful and rude. Place wasn't busy when I went in. Was looking for a camper shell for my new Ram. They have a bad reputation but thought I'd give them a shot. Waste of time. read more

Very professional and empathetic, even though the next available appointment isn't for 2 weeks out.

Man these guys have it all. And at reasonable prices. Could not find simple hitch parts at any trailer or Arab store. They had it all. Good service as well. read more

I was in need of a special item for my camper and not only was it a wild goose chase just to figure the part #, there was no way of getting it earlier than Friday (which I desperately need it before then). Gerardo did everything he could to help me out and I'll have my part before then! What a killer employee! read more

I recently ordered a Snugtop for my Ram Truck. Gerardo took care of me and the service was personal, professional and extremely detailed. I didn't know what to ask, but he knew the information I needed to make the right decision for myself. They notified as soon as it arrived and had it installed more quickly than I expected. When the job was completed, Gerardo give me a very detailed tour of the new apparatus to be sure I could enjoy every feature. FANTASTIC COMPANY - FANTASTIC SERVICE! read more

In Jan. 2017 I purchased a camper shell from Pensinger's in Bakersfield, Ca. Gerardo and staff were extremely helpful, professional, and over 3 years, I have never regretted my purchase. The shell has held up under all kinds of weather including rain, snow, and freezing conditions. In addition to the quality of the shell's durability, Pensinger's customer service did not stop at my purchase in 2017. Today, I tried to figure out why my interior camper shell light was not working. Between myself and a friend, we spent an hour attempting to locate the cause. Unsuccessful, I called Gerardo at Pensinger's to explain my situation. Gerardo spent at least 5-10 minutes to describe to me possible power sources the installers would have used when they installed the shell. Within a few minutes of my discussion with Gerardo, we located a broken electrical wire in one of the areas he suggested, and we completed the repair. I live in Northern California and although there are many RV service centers within 100 miles of my residence, my next camper shell purchase will be at Pensinger's in Bakersfield. Thanks again guys for the great service and product. Jess read more

These people installed our awning on our RV which we waited for the awning for two over two months they install the awning over our propane cabinet which meant we could not open up our cabinet to get our propane fill propane or get our tools I called them and they're after our number the dispatcher Michelle was so mean claimed that she couldn't get a hold to anyone she would take a message poor service tell me that they didn't know that they installed that Ani over our cabinet and knew that we could not get into that cabinet they knew that and yeah let the RV go that way knowing that we were leaving town the very next morning for a day in the morning very disappointed in this recommendations not to go here bad service They should know that they should check their service before it goes out would not recommend this read more

I come to Pensingers to buy parts for my travel trailer. They are a meat and potatoes store when it comes to trailer parts. They do not have a lot of frilly little camping gadgets and stuff to decorate your campsite. They have what you need to keep your trailer in check and rolling down the road. Prices are fair and service is friendly. read more

Must thank Girardo for his continued follow up in assisting me with my ARE shell. Old school customer service still lives at Pensingers. Refreshing to know! Thanks Girardo! read more

Passing through Bakersfield, our brake controller was having issues. Stopped in Pensingers and Fernando went above and beyond to help us out. I give 5 stars for his service...the item we purchased was overpriced read more

We needed to buy a pump for our trailer a half hour before they closed and we were not going to make it to their store in time. So we purchased it over the phone and asked if they could put it outside somewhere, and we would just pick it up. They happily obliged. A few minutes after they were closed we received a phone call from them to tell us that someone tried to steal our pump that they had placed outside. They had to chase the guy down and retrieve our pump from the thief! We were still 25-30 minutes away, and the gentleman from Pensingers said that he would wait in his car, with our pump, until we got there. They went above and beyond to help us get that pump, and because of their amazing customer service, we had a wonderful first time dry camping experience this last weekend. Looking forward to many more camping trips to come. THANK YOU PENSINGERS!! read more

Had a great experience with this company when our RV rental started having problems. They got us in with little wait and expertly diagnosed the problem and resolved it. Their customer service was also unbeatable. Very happy with my experience!! read more

Gerardo and Fernando were professional efficient and friendly. Our leaf spring broke and they fixed it same day, had the parts in stock and we were able to pick up additional items to improve our trailer all at very reasonable prices. If you're stuck call this business! If you just want good advice or service call this business. When our suspension leaf spring broke the tire rubbed into the wheel well and they helped with repairing that as well. read more

Excellent service, great products, good people. 11 years ago I bought a Snugtop lid from these guys for my pickup. This is something I use everyday. Sometimes several times a day. Can you believe it? I finally wore out the hinges. Once in the queue it only took a couple of hours and I'm back on the road. I'm a happy guy read more

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Good customer service is hard to find. When I walk in I am always greeted and they offer to help me find the parts I need, unlike the big store at the south end of town that most of time only offers help if I'm looking to buy an rv. Pensingers is smaller and doesn't have as big of a supply in stock but can usually have it for me the next day. These guys know rv parts when I try to describe what I am looking for. They have a big catalog and ordering something not in store is no problem at all. I needed a brown screen door slide but they only had white and black in stock. Fernando ordered it and I picked it up the next day. I also appreciate that they have propane. I just go inside and let them know I need propane, one of the staff fills my tank, I pay and I'm off. No waiting in a long line to pay. read more

I truly appreciate Pensingers & I have been there several times. The personnel have always been courteous & helpful. I find that they have a well stocked supply of items that are needed for repair of our RV that many shops just do not have. If the item you are looking for is not on hand they can get it in a very timely manner. They really do carry the parts needed to keep your trailer in order. read more

I ordered a Snug top shell for my 2015 Toyota Tacoma, I bought the top of the line model came in rite at $2900.00. I washed and dried the truck before I left to go to Pensingers and have the shell installed. The guy I ordered it from no longer worked at the shop so I found someone to help me. The counter guy and I inspected my Tacoma for damage before they took in for the install. When I picked up the truck they had chipped the paint on the side of my door, I showed the guy who had helped me and he agreed they did it because it wasn't there before. Inside the shell there is two rust marks (stains) on the carpet from front too back on both sides from where they picked up the shell with the forklift attachment the carpet is also permanentlly matted down. They sent me to a body shop for the chip in the paint but I can touch it up myself and the the truck will just have a blemish on the side. Very disappointed in the whole experience. read more