2nd time utilizing Dale, will be bringing my boat motor in next. Great personal service, very…read moreknowledgeable and trustworthy. Thanks Dale and crew!

I had a unique problem with my Lexus, I want to change the oil, but the factory oil canister was…read moretoo tight for me to remove from the previous oil change done out of state. I called and they told me to come on by, they got my car in quickly and took care of everything with a great attitude and were very helpful. I will be back as needs arise.

Chris is a rock star. He helped me over the phone and walked me through my problem. Professional…read moreand knowledgeable Use him.

excellent service was there within two hours of contacting them, perfect installation of my new…read moretoilet at a decent price and did a couple other things for free. I'm so happy I found them.

Absolutely horrible communication! They had my RV for over 2 months for relatively minor repairs…read moreand a winterization. I called 4 times to get a status report, left 4 messages with no return phone call. Finally went to there place in person to pick up my RV and they told me they were hunting. I replied were you out hunting for 2 months?? I left with my RV untouched and literally no apology. These guys are absolute trash and DO NOT know how to run a business!!

Based on the recommendation of Roadtrek customer service I drove out of my way on a recent road…read moretrip to a Oregon (I live in N cal), to have my 2023 Roadtrek Zion worked on a Garner RV. My local warranty facility told me "there's nothing we can do for that noise" that was annoying me so much I wanted to sell the van. In a matter of minutes the technician figured out the problem and fixed it within a few hours. My only issue now is they are located 500 miles away from home!!!

I gave Garrett a call to ask a couple of questions, and he got back to me within minutes! His…read moreadvice was helpful and confirmed my thoughts. Garrett is very comfortable to speak with and pleasantly answered my questions. If I run into any problems, I will call him for service without a moment's hesitation.

Garrett with Courtesy RV deserves more than 5 starts. I…read morecalled him to look at my generator on my Itasca Navion. It wouldn't stay running after having it overhauled just last year. He was able to fit me in his schedule the next day at least to diagnose the problem. He did all this at my house and was able to fix the regulator that was clogged due to bad propane build up. I was so pleased with his mobile customer service, he is so polite and his pricing is more than fair. I would recommend him and will use him again without a doubt.

Service sucks! Made an appointment in February for a July 22nd appointment. We arrived with our…read moretrailer that had been serviced every July for the last three years. We live full time in our trailer and we drop it off and pick it up in a day or two until today. We were told from the service manager, we were lucky to have that kind of service in past but they were 2-3 weeks out as they had 50 trailers ahead of ours. Unexceptionable! Called the boys in Utah that built our trailer and they will have it completed on Monday. Driving to Utah today and delaying our South Dakota trip but trust that it will be done right. Never going back to Big Country RV! Not trustworthy

Their phone lines weren't working for weeks and they did t even know it was…read more Then when a salesman said he would check with his manager and call me back with in hour, I never heard back from him. That was 4 months ago. I called and called and called both Redmond and Bend and their phones just disconnected the call. Not worth the effort.

Nate was very helpful in dealing with our RV refrigerator. He was unable to make the repair, and…read morethere was no charge for his appointment and attempt. Best points he responded quickly to phone calls and arrived when expected. He was able to find us in the middle of an RV rally on the Deschutes Fair Grounds

I contacted Fixin Trips because I was at an RV park 900 miles from my home and having trouble with…read moremy propane system. They answered the phone promptly and showed a willingness to help me resolve my issue. It would have been very expensive for them to come out to the RV park and make the necessary repairs. So, instead they offered to walk me through sourcing the problem and making the repairs on the phone which saved me a boat load of money. They even told me where to go and pick-up the new part. I couldn't have been more pleased with their attitude, knowledge, professionalism and support. I highly recommend this organization!

We were visiting Bend for a couple of days, when our A/C stopped working. We took it Jiffy Lube…read morebut they couldn't fix it and removed all of our freon, and suggested to go else where. After calling multiple places to no avail, Bryan was the only one who could get us in that morning (we had to leave the next day in 99F). The next day, we were able to pick up our car, and continue our journey with the comfort of a working A/C. Thank you Bryan, we truly appreciate your help and honesty! We hope our car don't breakdown mid trip, but if it does and we're in the area, you'll be the first we'd call.

Bryan was great! I appreciate that he was honest. He was fair in his pricing and he had my car…read morefinished in the time he said it would take. Thank you.

THIS place is NOT the old BLUE DOG…read more.. We bought a new 5th wheel from Blue Compass in Redmond, OR despite previously having had a terrible experience with Blue Dog RV, and having options much closer to home BECAUSE of the PEOPLE and how we were treated by salesperson Emily Gordon, the Manager, Mike Johnston. It is clear that they love their business and are committed to professionalism and treating their customers right. They answered all our questions and made us a solid offer on the unit that ticked all of our boxes. So much so that we were comfortable enough to put down our deposit over the phone then drive 4 hours to do paperwork and our walk though. Jen helped us with the financing. We enjoyed a fantastic meal at a great Mexican Restaurant (Caramel) recommended by Emily. The next day, Makenzie gave us a very complete tour of our new RV! She is knowledgeable and went above and beyond to give us pointers not found in the owners manual based upon her commitment and experience. It is unfortunate that the name is so similar because they deserve a blue ribbon and 5 gold stars.

Looked like a promising stop. We wanted to look into the new trailers. No sales assistance on the…read morelot, and only one employee inside on the phone. A couple stood waiting inside the front door. We went back out and tried opening one of the trailers. Nope. Didn't open. Maybe its not really opened?