Rick is old school and I love it! He actually retuned my phone call which was a great start! He and…read morehis assistant cleaned my carpets in my garage and did a great job. I will definitely use him again as he understands how to treat his customers and is very reasonably priced.

We had our carpets cleaned today, and what a difference it made. Rick and his team were prompt,…read moredetailed, and did an amazing job. We will definitely be calling them again!!! Highly recommend them...

Jerry's was the second estimate we got to replace our flooring after a flood. He brought samples of…read morea laminate, which I was initially opposed to, and convinced us it was a good option because of price and durability. But most important was that it looked good. We had been considering engineered hardwood but that would have cost 4 times as much. Today the installation was completed. His crew was fast, hard working, professional, and pleasant. After they left, I realized that some of the furniture was not where we wanted it and we were unable to move it ourselves. Even though it was a Friday afternoon with miserable traffic, Jerry and his son came back and moved the furniture for us. That was above and beyond. The floors are beautiful. The price we paid was terrific. We highly recommend Five Star Floors to anyone in the bay area who needs expert flooring installed. They live up to their name!

Our carpet was overdue to be replaced. Our biggest concern was the master closet which had floor to…read moreceiling permanently mounted shelving. Ed was able to problem solve and install the carpet between each support shelf. Additionally, Noe and Mario were skilled craftsmen and installed the carpet in our office, spare bedroom, and dining room. Our house looks brand new. The Five Star Floor Team arrived on time and completed the installation by early afternoon. Furniture was moved and returned to its original position. Including bed frames taken apart and put back together. Entire carpeted areas were vacuumed upon project completion. We highly recommend Five Star Floors. The team of Ed, Noe and Mario were friendly and professional. Owners Jerry and Joe were very knowledgeable and great to work with. They definitely know the flooring business.

Sal is great! Friendly, professional, quick to respond, competitively priced and trustworthy. We…read morewill be definitely be using Cal Floors again when we're ready to redo our upstairs. Very satisfied customer here!

I have been using Cal Floors Inc for over 20 years. Sal Hernandez and his Family and crew have…read moreremodeled many of my projects including the Fox Theater Salinas, Planet Gemini, Monterey, 7550 Sandholdt Rd, Moss Landing CA, 299 River Rd, Salinas, 9 Delfino Place, Carmel Valley. just to mention a few. Sal provides a one stop shop for all remodeling, including, framing, Sheetrock, roofing, tiling, flooring, Kitchen Cabinets, electrical, plumbing, sound proofing, concrete, pavers, etc. Kitchen and Bathrooms are his Forte. Sal is incredibly talented with new and fresh CUSTOM designs from start to finish. Sal has always completed all my projects on time and within the budget set forth. I would GREATLY recommend Cal Floors INC. You will not be disappointed. Frankie Lane Entertainment Inc.

They do not follow up and/or show up for appointments I…read morehave made several appointments and no show and no calls to advise that they will not show

Terrible company! On the first floor install, quoted and purchased too much material (which we…read moreended up paying for). They messed up our based boards, broke running boards in our kitchen, etc. The entire flooring started to buckle up within 1 year. After more than a year of chasing them due to our flooring being under warranty, they finally got an inspector out, who said the install was bad. After another 6 months of chasing them, they finally came to reinstall the flooring, only to find out that the first time, they didn't install a moisture barrier. They didn't purchase enough flooring, which BTW, how do you not know how much to buy when after "30 years in business" and they had our house measurements from the first time?!? Never came back to finish the job. Now we have exposed flooring, duct tape everywhere, and an unresponsive company... These guys are terrible!

George and his team are true professionals when it comes to flooring installation. The quality of…read moretheir work is excellent, and we absolutely love how everything turned out in the end. Their attention to detail really stands out--especially in the seamless baseboard connections and the precise leveling across the entire space. Our home originally had a mix of carpet, tile, marble, solid wood, and laminate--so converting everything to engineered wood throughout was no small challenge. But George and his team handled it beautifully. The final result is stunning, and every friend who visits compliments our new floors. Thank you, George, for the outstanding work!

Great experience with Floor Depot. They helped us replace old laminate floors with solid hardwood…read moreand the results are outstanding. George helped us with our selection, prepared our bid and scheduled the job. He is easy to work with, very helpful and kept all his commitments. The job finished ahead of schedule. Manuel led the installation team and did a fantastic job. His craftsmanship and attention to detail was impressive. Our sub-floor was creaky and far from level and Manuel did an amazing job layering and feathering plywood to make the surface completely level and solid before starting the hardwood installation. The hardwood went in flawlessly and the baseboard installation is perfect with no gaps. An impressive 5-star job overall.

Very accommodating and professional. Excellent results on my carpet. Dries quickly so can walk on…read moreit without waiting for a long time.

This was the best carpet cleaning experience we have ever had! The 5 step process was clearly…read moreexplained and then the job was completed to perfection. Our new puppy had made a few messes but it was all taken care of flawlessly, leaving us with a clean, fresh smelling home. Thank you !!!

So happy I decided to buy my flooring from this local Shop…read more Hannah is the best! She listened to everything I wanted, made suggestions, contacted sales reps, got me larger samples since I could not pick an entire house of flooring with a small sample, made the impossible possible and was just amazing!! I seriously didn't know customer service like hers still existed. When it was time for me to see the flooring I ultimately chose, she left work and drove to the warehouse nearby with me to show it to me. Dan came out to measure and provided some good input, was very friendly and helpful. They matched a lower price per sq ft and got me my 1500 sq feet of flooring before I needed it. I highly recommend checking them out for your flooring needs. They also sell tile and window coverings- I'll probably be back soon for that. Thanks Hannah and Dan!

Did a great job! It turned out like I wanted it too. The colors matced every thing in my home. The…read moreinstallers put in floor before we moved in so that made it alot easier. Thank you Hannah for doing a great job in scheduling everything.

This cleaning company is the biggest scam. Agreed to paying almost $500 with the promises that I'd…read morelove my house and it'd be so clean and blah blah blah. So first off, I paid for a deep clean for the whole house, as I keep up with the typical stuff but wanted someone to come in and give a really good scrub of the place. When I came home to see what was done, biggest disappointment. Nothing was very clean at all, everything was lazily wiped down, streaks all over all the bathroom and kitchen counters and still lots of missed spaces. I just decided that I'd never have them back and that they were a huge waste of money. Now flash forward to later that day, day of cleaning, when I went into the kitchen to make some dinner I noticed my stainless steel stovetop just completely scratched. I mean it looks like someone took the literally back side of a sponge and just went to town ruining our somewhat brand new stovetop, recently redid the kitchen. I was obviously fuming, I know I didn't do it because I use the same product on the stovetop for the stainless steel fridge, dishwasher, and microwave I have. ALL NO SCRATCHES before this company came in. I reached out obviously because this was a problem and the company is DENYING DENYING DENYING. I said that they scratched my stovetop and it took two weeks to get a response, but finally they said "the lady mentioned that when she was cleaning it she noticed the scratch already there, but she didn't report it since she assumed you already knew about it. Our policy is, no matter what damage or breakage they already find in a home, they need to report it right away because we have found that customers are not always aware of those things. She failed to do that, obviously and we-reminded her of our policy going forward." I reminded her there are SCRATCHES everywhere, it's not pertaining to a single scratch. Therefore what she just told me was a lie, there was no scratch prior (which is why she didn't report it) and she didn't want the stove top to be noticed after she ruined it (WHICH IS WHY IT WASN'T REPORTED). I know that my stovetop wasn't scratched at all before they came in, and I would have the pictures to prove it if I didn't think a cleaning company would know what to use and what not to use on stainless steel. Which is why they think it's okay to get away with this! Now they have come up with this ridiculous theory that my cat got on there and scratched the stove??? My cat wasn't home all day due to the cleaning crew being there first off and second the whole stovetop was scratched, which means all over and under all the grates my 5 pound cat would never be able to lift. Do not let these people in your home! They do a terrible job, ruin your belongings and then blatantly lie to you and try to make up stories so that they aren't held liable. Sorry $75 credit for my $1,000 stovetop you ruined isn't cutting the cheddar, your company should be ashamed of themselves.

These folks are the best! They have done a beautiful job on my windows several times. Recently they…read moredid all my floors...tile and wood. They are literally squeaky clean and look like new. The crew is always efficient, thorough and courteous. And the office staff is terrific also! I highly recommend!