I transferred over from Adams Cable. The installment team…read moreand people who set up everything were very professional respectful polite and understanding especially when it came to billing as the billing dates were different from one company to another which can cause as it caused me to be late on a payment.. I was told if I made a certain amount of the payment I would not be in shut off notice. When I call today to confirm I would pay my bill before the 1st or just on the 1st and then catch up with it they said this time it was too late the woman got belligerent and told me I had to pay late fees on a bill from January when they do not start charging late fees until after February 22nd. Despite trying to explain this to her she could not understand what I was saying and it's forcing me now to once I pay them off to leave completely and find someone who has proper respectful competent and understanding staff who answer the phones and serve their customers.. Since I received it I've had to call them several times about poor reception freezing up of stations and until this day I cannot access my messages I am a senior with multiple hospital appointments I cannot verify because I cannot access my voice messages yet they get to be belligerent with me on the phone.. For the most part all the employees other than this one were excellent employees and I'll see how things go but as it seems now it looks like I'll be leaving after I pay them off probably a new service in March my recommendations is think before you take this service though they may have some good employees they are not willing to understand especially if you're transferring over from a company they acquired

Blue Ridge customer service is one of the worst I've dealt with. It takes 5-10 minutes just to…read moreverify my information, even when I'm only trying to make a payment. The online account is constantly having access issues, forcing me to call, and the automated system usually transfers me to a representative anyway. Both the representatives and supervisors I've dealt with have been rude. As soon as another provider is available in my area, I'll be switching.

Amazing service by JJ. He knows his products and is an awesome representative for Verizon…read more Ask for him.

I was told one price in front of my Adult Daughter and son. In the store I was told my bill would…read morebe $161.21 my bill came in when it was to be paperless billing. I received a bill for a month in 7 days of opening the accounts and the bill was for $374.00 for that month and then my next months bill will be even more by I believe it was $20 or $25 dollars. The East Stroudsburg store that will lie to your face like it's nothing, I'm disabled and I was laughed at walking with my cane. Rick is the District Manager for that store and others stores as well. He told me I was paying to much on the phone when he looked at my account on the store on the computer and I can't get a hold of Rick and he won't answer my calls. This place is a HUGE THUMBS DOWN Don't go there!!

Great service. Great listener. Easy parking. Good teps that care about you…read more New manager is also great. Miguel

I was greeted by Alexis as soon as I walked in. She did everything she could to help with upgrades…read moreto my account. She spoke clearly, walked me through all details of the process & showed me ways to save that I didn't know about at the time. Her assistance is a MUST next time I visit.

I am so impressed with the service I received from Planet Network! The installer explained…read more everything he was doing and made certain i understood all the benefits I am now receiving-and there are plenty! The picture clarity on my TVs is clearer and more vivid than when they were new. Streaming, downloading and uploading are instantaneous! All this and I am saving $40 and get my first month free! If you are fortunate enough to have Cody Blanchart install your service, you will be as excited as I am!

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

Went looking for a new iPhone, the guy working there was smoking a cigarette outside…read more Unprofessional right off the bat. He was heavily tattooed, looked like he was doing security at a bar. Not that it matters, his attitude was very unpleasant. He seemed to not know anything about the phones or plans. Will never go back again.

I needed to get a phone fro a Christmas gift and went in. I should have known better than to deal…read morewith an authorized reseller instead of the corporate store in Bartonsville, but to be honest I find Verizon horrible anymore no matter the level. Anyway I manage the corporate Verizon account at work and for us it's a 30 day return on the phones. I just went through a nightmare at work because we returned 12 phones after the 30 days and they kept the phones and are still making us pay $8000 for them. This has been going on since July. Anyway I picked up the phone Dec 2 and thought I had the 30 day window. I went to return it on the 27th. Because someone else got them a better phone. The salesperson would not take it back sighting the 14 day rule. He told me that he told me this out loud when I picked up the phone. I'm sorry, he Is a liar. With what I just went through with the $8000 debacle, that would have stood out like a sore thumb had he said it. But nevertheless it is on my receipt. So now I am stuck with a $160 per month phone I don't need. I called customer service at Verizon who told me at Christmas time they extend returns until Jan 30, and to take it back to them. Customer Service called them and explained that and still they would not take it back. as an authorized reseller they don't have to cooperate with Verizon policies. Do NOT deal with these people, do yourself a favor and go to the corporate store in Bartonsville. At least they have to follow Verizon policy.

Horrible, receiving 1MBPS from a 15MBPS package. They disable SSID settings, port settings,…read moresecurity settings, firewall settings, etc. you can't access YOUR OWN router settings. Ridiculous. I can't wait for Verizon FiOS to begin working in the Poconos areas so the Blue Ridge monopoly can become obsolete and declare bankruptcy. I've even emailed their customer support and haven't received a reply in 2 weeks. Most positive reviews are written by Blue Ridge staff.

Came in for an upgrade, got a great deal on the newest Samsung and a great trade-in for my old…read morephone. Donna is awesome! She helped make the process super smooth. I am super happy being a T-Mobile customer

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.