I can't say enough good things about Special Additions. If you think you are going to save money by…read morebuying your cabinets from a big box store, think again. We initially went to a big box in Dover, and the salesperson clearly did not know what she was doing, took nearly 3 weeks to give us an estimate, and by that time, their "special discount" had expired. Someone recommended Special Additions, and we quickly received an estimate, ordered the cabinets and counter top, and in about 2 weeks, received the order. Our salesperson, Steve, was extremely helpful, organized, answered all of our questions, and guided us through the entire process. Everyone we came in contact with was very helpful and friendly.

Dan couldn't be more helpful or nicer - five stars for him! He helped us with the 1,001 questions…read moreI had regarding designing our new kitchen, and he is incredibly helpful, pleasant and patient - thanks for all your help!

John from O'Donovan and Sons we used these guys all the time for all our materials. Very handful…read morefast deliveries. Fabulous guys to work with.

I've bought tiny quantities of bluestone slates and river-bottom rock here, they even let little…read moreguys like me get supplies by the five-gallon bucket, no truckload required. People in the office have always been helpful. The yard is total chaos but if you're patient you can get help from one of the dudes flying around in the little forklifts. Be sure you know what you need, they really don't want returns on any stone.

To start I did call the store, the manager/owner told me he did want to listen to my rant so I'm…read morejust putting it here so people are aware of the company they may potential work with. I was just driving home when this Blue Standard Tile Van pulls up so close I can't see the front the vehicle, then proceeds to ride my bumper to a red light where there are lot of cars in front of me. The light turns green but it is not a long light so turns yellow before I am close enough to turn and again the van is super close to my bumper and then he proceeds to swerve into the right lane and make a left through a VERY RED RED LIGHT! He is so close to my bumper that he almost hits the back end of my car and then makes the left turn so sharp he almost hits the front of my car. I arrive home shaken as was my child. I call the store to let them know, the manager or owner, not sure who as they would not provide a name, gets on the phone and just says hello with an attitude. I explain that his driver just almost hit me twice on River Road and then ran a red light onto Route 10. He goes oh, then silence and then finally asks if I am okay. I explain that my child was shaken up and it was very dangerous and try to explain the whole situation but he cuts me off and tells me he has listened to enough of my rant. Then in a very "I don't really care" voice says I said I'm sorry which he never did and then said he would speak to them. He was so rude, condescending and unconcerned it was appalling. I can only imagine how they treat you if you have an issue with their products or service. There are plenty of other tile places, I would suggest one of those that actual cares about other people.

I'm on my third big project using supplies from Standard Tile. This wide-open store has displays…read morethat let you browse floor tiles by pulling out enormous flat drawers, and check out wall tiles on huge walls that roll back and forth. Both are big improvements on the system some places use, basically big heavy boards with just a couple of pieces on each, all jammed together in a standing rack. The selection at the East Hanover store is large but thanks to that careful display construction it didn't feel overwhelming to me. Joey A. was a big help with finding selections, suggesting size and color options, giving me quotes in email and correcting a box of broken decorative pieces. Also threw me a small discount, thanks man. As with every tile store I've found, only grout is in stock locally, every other d*mn thing has to come from far away and takes 1-2 weeks. Return policy here on non-special orders is full boxes within 15 days. Which of course is impossible, construction schedules never work out that neatly. Anyhow if you have a full box you should keep that ish for repairs when something goes south three years later. Basically ya gotta treat all sales here as final, don't kid yourself otherwise. These guys also will arrange for shower doors and glass panels, all strictly list price and boy those prices are daunting.

Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

I am thrilled with the experience at My House Kitchen Tile & Bath in Union. Bora was wonderful to…read morework with and was always available to quickly answer questions. His team of people did a great job on our kitchen and were also courteous, professional, and perfectionists in their area of work. The cabinets are wood, look beautiful and the turnaround time was super fast. In less than a month I have new cabinets, new flooring, new backsplash, and new quartz counters! And the price was great too! My husband and I highly recommend Bora and everyone at My House Kitchen Tile & Bath!!

Was extremely happy with the entire process of ordering additional kitchen cabinets and the…read moreinstallation. Kudos to Matt and Doug at the Union, NJ location.

Needed some lumber and had a solid experience. Elias helped me out and pointed me in the right…read moredirection without rushing me. Customer service was good and the overall experience was smoother than the location in Union. I recommend and will be coming back to this location.

I can't say enough about the customer service at Jaeger Lumber in Madison. My husband and I…read morepurchased all of our new windows as well as the front door from this location. Scott helped us select the perfect windows which we are absolutely thrilled with. They were delivered in the exact amount of time that was estimated which gave us a good idea of how to manage our construction. JR helped us pick out our front door. His suggestions and commitment to finding us the perfect door within our budget were both professional and refreshing! It felt like he was just as invested in the door selection as we were! We couldn't be happier with the door we ordered, thanks to his help! We will certainly continue to use Jaeger Lumber!

They are the best! You may pay a little extra, but it is so worth it. The carpets and rugs are…read morebeautiful and exciting! If you go to the Morristown NJ showroom, make sure to see Stacie in the fabric and wallpaper showroom to order amazing designs and patterns that you can be used in your projects.

We had a wonderful experience with J&S. Steven was our salesperson and he was very helpful and…read morepatient. He knew his stuff. He was not pushy at all and made excellent recommendations. We were lucky enough to get the work done just days after making the purchase. Kevin did the installation. We had a carpet runner put on 2 sets of stairs. He was a true artist and absolutely immaculate in his work. All of the patterns matched up perfectly on each step. We are so happy with the work and the price (we got 2 quotes and J&S was cheaper by $200). Thank you!

This is a great place if you are doing your kitchen or bath. What I like compared to other places,…read moreis that they aren't just trying to sell you cabinets. They REALLY try to help you to get your room to come out the way you want. They go over & beyond. The good part is that they have everything there -- cabinets, tiles & countertops which really helps when you are trying to decide on colors. The best part is that they are such good designers & really know what they are doing. They know what looks good together & what doesn't. I went to quite a few places before I found this place & was so happy I did. I had purchased my cabinets elsewhere (big mistake) but these people went over & beyond helping me to get everything to look good.

It was a pleasure working with Alexander Kitchens & Baths. Our project was beautifully completed…read moreon schedule as promised. Dmitriy and crew were always punctual and respectfully cleaned our space at the end of each day. Dmitriy was in regular contact via phone and email through the process keeping us updated on our project and making sure we were happy with each step. It would absolutely work with Alexander Kitchens & Baths again and would highly recommend them to friends and family. We are so happy with our new kitchen!