Office runs smoothly. Optical staff and technicians are friendly and professional. Appreciated…read morethe fact that I didn't spend the whole day there, very little wait time.

4/2019 - Dr Popkin has been retired for several years and was great when in practice. Yelp is way…read morebehind.

I had surgury in December and could not be more pleased with the results. The staff was…read moreoutstanding and made sure I was comfortable at all times. I highly recommend Dr, Kalyteider!

Dont Even Walk Through The door. There are far better people who care about people more than their…read morepockets Stay Away-charlatans-- These people are only interested in money. We did not even have an appointment with them, we are seeing an GYN doctor and on our way out they asked us if we wanted information. We said sure. We had no idea that information was going to cost over 600 dollars. They never once said it was an office visit, because it was not, they never once told us we would be charge anything. We were clear we were not going to pay anything for information. We have insurance but we were not sure if it would cover it. We told them from the start we were not willing to do anything till we knew about the insurance and I had to research more about what she was telling me I needed. She told me 50 percent of my vision was being impaired by my eyelid by a 3 minute test they give. She coached me on how to take the test. They brought us into another room and had us fill out papers they said "was only for insurance pre-approval". We told them then and with followup calls I was not sure I wanted any procedure and I would decide after I spoke to my insurance and did my own research. When I first saw the doctor I asked her if she had her eyebrows done she said no, I asked her assistant Lois and she said yes she did and so did the doctor. Why did the Doctor lie about her eyebrows? I began to feel uneasy with the situation and called in to let them know I was not comfortable with any of this. My husband called in about the bill we received and by the Assistant and the Doctor herself they both said "why does it matter you not paying it the insurance is". The problem is we were never told about any charge and the doctor told me by phone "its curious you want to know everything that is going on". That was the final straw and I cancelled everything with them, reported them to my insurance, reported them to Sentara, and Im reporting her to the medical board. The only thing these people care about is do as many surgeries as possible and make all the money you can and bill the insurance without the patient knowing what they are being billed for. I have found a new doctor and Im very pleased with her. I will post here as soon as I see her with the results of by eye light test and I bet it will not be 50 percent as Sara Kaltreider claimed. I will also see if I need Blepharoplasty upper eyelift and the brow Ptosis. After research and speaking to other medical professionals I was told that i did not need blepharoplasty but the eyebrow Ptosis would suffice. I called the office told Lois this and they pushed and pushed that I would need the Blepharoplasty too. I will find out for sure with my new doctor because I do trust the new doctor. I would not trust Sara Kaltreider with surgery or anything else. I found her to be dishonest and uses womens insecurities to capitalize on them. Well this woman is not insecure and I have only the interest of my vision. I suggest you search around. If you want someone who cares about you and not the money then stay away from Sara Kaltreider and her office minions. I have uploaded the bill that we never were told anything about and the eye test she gave me. In January I will see my new doctor and I will post the comparison. Till then, stay away from this place. Get a second opinion.

We have always received very personalized service from this business. Both my husband and I have…read morepurchased several pairs of glasses here. If there is a problem, they work with you until you have glasses that work for you.

Had an eye exam, both the tech and doctor (Huntzberry) were friendly and attentive. Huntzberry…read morereally listened to my concerns and reviewed my eyes with them in mind. Very transparent and communicative, which I always really appreciate from a dr!

I had an absolutely outstanding experience at Virginia Retina Consultants. The level of care I…read morereceived was exceptional, and the entire staff demonstrated remarkable understanding and attentiveness to my specific needs. They truly went above and beyond to ensure my comfort and well-being throughout my visit, making me feel incredibly well-taken care of. From the moment I arrived until my departure, I was consistently impressed by their professionalism, compassion, and dedication to providing the best possible patient experience.

Excellent medical care. My 9:30 appt was delayed until 10am because they took an emergency retinal…read moredetachment first. VERY APPROPRIATE. No complaints from me. Extremely thorough diagnostics performed and laser treatment done on the same day. Dr. Hayley James explained everything in great detail. A very good experience.

Best eye doctors office in Charlottesville. Wonderful price for a top notch exam. I have had an…read moreexam with every Dr in the practice with in the last few years and I was never dissatisfied with any of them. The technicians are wonderful and very helpful and friendly. I would highly recommend this practice.

Quick, easy, and friendly. The staff was wonderful as was Dr. Basic. I arrived early and was seen…read moreearly, went through the exam with no issues, got my prescription in hand, and now I can see just fine. Very reasonably priced. I will return!

Be very careful about having any eye surgery done at UVA West Eye complex or UVA Northridge Eye…read moreClinic. The ophthalmologists are arrogant fools who don't know how to listen to patients. What's even more shocking is that they can decide at will whether they wish to continue treating you or denying further treatment. They don't care to answer messages or to state clearly what procedures should be followed by patients who have cataract and glaucoma surgery. Two patients who I spoke to told me that they saw spider webs after their surgeries. The most obnoxious is Leslie Olsakovsky from Northridge. This deluded woman refused treatment without even having seen me. Get the full story here: www.ripoffreport.com/report/uva-eye-clinics/charlottesville-va-west-main-1531806

The office staff lacks customer service . They are rude, condescending, and make you feel inferior…read moreto them. They talk over you and are insulting . Time for an office make over - let go of the old and hire new and friendlier staff . That would be my suggestion !