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    Sara A Kaltreider, MD

    3.7 (3 reviews)

    Services - Sara A Kaltreider, MD

    Eye surgery

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    MyEyeDr

    MyEyeDr

    3.2
    (11 reviews)
    0.1 mi

    Pantops Branch: I…read morechose the Pantops (Peter Jefferson Pkwy) office after discovering that it was much closer to where I live. I had already visited other MyEyeDr offices to shop and compare, as I was looking to get a backup pair of prescription sunglasses. I found most of the other offices far more customer-friendly than this one. With the exception of Avory, who was most impressive in her courtesy, professionalism and superb customer service skills, I found the front staff lacking in their approach to customer service. Unfortunately, I did not have an opportunity to work with Avory. However, I continually observed her performance with other customers while I was working with Rashonda. Avory genuinely seemed happy to be working there and always verbally welcomed guests as they entered the office. Other staff appeared to have a perfunctory "just going through the motions" attitude about their work. I am rating this office three stars, rather than only two stars, because everyone seemed to be technically competent in their trade. Thus, if you care only about technical proficiency, then this office is fine. But if you're like me and you want not only technical competence from your eye doctor experience, but a friendly, engaging interaction where you feel welcomed and glad you came, then I don't think the Pantops (Jefferson Parkwy) office is your best option. If you are lucky to work with Avory, then you should walk away feeling very pleased with your experience. Otherwise, with the other front staff, I recommend looking elsewhere. I certainly plan to choose another MyEyeDr office after I pick up my current pair of sunglasses soon! Thank you, Avory, for setting a good role-modeling example for your colleagues. I hope they will heed your example of stellar, professional and friendly customer service! ******* Shenandoah Titus, Esq. Chief Counsel, Police Oversight USA www.policeoversight.us

    I am very dissatisfy with their service ! Epic fail! Truly…read moreincompetent ! I don't like dealing with them ! I order glasses 31 December ! Delivery date was 13 January ! It's 24 January . I order the glasses at pan top ! They guarantee me that the glasses would be at the barracks road location The were not ! Excruciating ! I work out of town so it's difficult for me to get to the office in pan tops ! Please go somewhere else and spare you the headache ! I drove an half an hour ! The staff was not helpful!

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    Sara A Kaltreider, MD - opthamalogists - Updated June 2026

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