We have always received very personalized service from this business. Both my husband and I have…read morepurchased several pairs of glasses here. If there is a problem, they work with you until you have glasses that work for you.

Had an eye exam, both the tech and doctor (Huntzberry) were friendly and attentive. Huntzberry…read morereally listened to my concerns and reviewed my eyes with them in mind. Very transparent and communicative, which I always really appreciate from a dr!

Very kind, easy-going, and informative doctor. Doesn't make you feel like he's in a rush to get to…read morethe next patient. Explains everything as he's doing it and asks if you have questions. He has great medical credentials; went to a good school and has a great record. He is with the Charlottesville Eye Associates group which is in a convenient location in the Pantops section. Very pleased with him and the whole system there.

I had surgury in December and could not be more pleased with the results. The staff was…read moreoutstanding and made sure I was comfortable at all times. I highly recommend Dr, Kalyteider!

Dont Even Walk Through The door. There are far better people who care about people more than their…read morepockets Stay Away-charlatans-- These people are only interested in money. We did not even have an appointment with them, we are seeing an GYN doctor and on our way out they asked us if we wanted information. We said sure. We had no idea that information was going to cost over 600 dollars. They never once said it was an office visit, because it was not, they never once told us we would be charge anything. We were clear we were not going to pay anything for information. We have insurance but we were not sure if it would cover it. We told them from the start we were not willing to do anything till we knew about the insurance and I had to research more about what she was telling me I needed. She told me 50 percent of my vision was being impaired by my eyelid by a 3 minute test they give. She coached me on how to take the test. They brought us into another room and had us fill out papers they said "was only for insurance pre-approval". We told them then and with followup calls I was not sure I wanted any procedure and I would decide after I spoke to my insurance and did my own research. When I first saw the doctor I asked her if she had her eyebrows done she said no, I asked her assistant Lois and she said yes she did and so did the doctor. Why did the Doctor lie about her eyebrows? I began to feel uneasy with the situation and called in to let them know I was not comfortable with any of this. My husband called in about the bill we received and by the Assistant and the Doctor herself they both said "why does it matter you not paying it the insurance is". The problem is we were never told about any charge and the doctor told me by phone "its curious you want to know everything that is going on". That was the final straw and I cancelled everything with them, reported them to my insurance, reported them to Sentara, and Im reporting her to the medical board. The only thing these people care about is do as many surgeries as possible and make all the money you can and bill the insurance without the patient knowing what they are being billed for. I have found a new doctor and Im very pleased with her. I will post here as soon as I see her with the results of by eye light test and I bet it will not be 50 percent as Sara Kaltreider claimed. I will also see if I need Blepharoplasty upper eyelift and the brow Ptosis. After research and speaking to other medical professionals I was told that i did not need blepharoplasty but the eyebrow Ptosis would suffice. I called the office told Lois this and they pushed and pushed that I would need the Blepharoplasty too. I will find out for sure with my new doctor because I do trust the new doctor. I would not trust Sara Kaltreider with surgery or anything else. I found her to be dishonest and uses womens insecurities to capitalize on them. Well this woman is not insecure and I have only the interest of my vision. I suggest you search around. If you want someone who cares about you and not the money then stay away from Sara Kaltreider and her office minions. I have uploaded the bill that we never were told anything about and the eye test she gave me. In January I will see my new doctor and I will post the comparison. Till then, stay away from this place. Get a second opinion.

Dr Morton told me he went to John Hopkins and was taking Dr Spence's position…read more Later, I had corrective eye surgery in California and see 20/20

Had a good experience initially but while discussing treatment options on one occasion, the…read moreprovider became upset as I wanted to explore options due to cost. Staff is great and that was a one off but it was very stressful and I will not be going back.

I just moved to the Charlottesville area and I picked this business at random based on reviews…read morebecause UVA would have taken me a year to get into. The staff is amazing. They were on top of insurance info and not pushy when I was selecting the perfectly weird "me" frames. From start to finish this was a great experience. The office is extremely clean and the entire staff was COVID conscious, wearing masks for the entire process. A staff member was out sick so I spent most of my visit with the doc. He is extremely nice and friendly. Also funny and witty with his dad jokes. I never felt rushed and he took a genuine interest in my eyes. He explained everything before we started so I was aware of what I would be experiencing. He made it clear we could stop at any point if I needed to. I felt he was extremely professional and answered all of my questions. He explained all the results of my tests. It made me feel better about the process once I understood some of my eye issues. Thank you to everyone at Horizon Family Eye Care. You made this new resident feel welcome and at home. I will be back for all of my eye care needs.

Dr Carter is an excellent opthamologist who has taken care of my son's strabismus and vision issues…read morefor several years . The office staff, however , lacks , communication, skills, friendliness , and customer service . One of the women there has no idea how to handle insurance or billing . She is rude on the phone , condescending , and talks over you when you try to speak . Dealing with the office staff there is highly stressful .

We decided to drive an hour for a second opinion for my son. So glad we did! Dr. Christian Carter…read moreis amazing! He explains everything very well and is great with my young son at explaining exactly what he's doing and what to expect. Staff is very welcoming. I have called with questions and concerns and Dr. Carter has called me back personally to answer my questions and ease my worry. So glad we made the decision to go see him. We couldn't be happier with our experience and highly recommend this practice.