We needed our solar panels cleaned at one of our rental properties. So we shopped around with…read moredifferent companies and came to find that Aqua Grout & Powerwash, was not only affordable for our needs, they were very responsive, informative and accomadating. We were contacted by Florin, and he texted us back (our preferred method of communication). He took the time to walk us through the process, evaluate our particular case, answer our questions and then offer us a reccomendation based on our converstation. He helped us to have the confidence in moving forward with the service call. The day before our appointment Aqua G&P sent us a confirmation text and also notified us the day of our scheduled service to let us know their estimated time of arrival (*which was 15 minutes earlier than scheduled, which was great for us). They were prompt, efficient and professional. **They also used Pet Friendly solutions to clean the solar panels which was a plus for us. We definitely look forward to any future interactions we have with Aqua Grout & Powerwash.

We've dealt with plenty of companies that give you a 4-hour window and still show up late. This…read morecompany was different. They gave me a specific time and were right on schedule. Their pricing was competitive, they were courteous, and they offered flexible payment options. The whole experience felt professional and dependable -- which honestly means a lot.

I hired Hawaii Water Damage Restoration to help me with water damage that happened to my apartment…read moreunit due to another unit's water main leaking. Getting a quote was easy and Marcos made scheduling the initial consultation and assessment super easy. He came to my apartment on-time and went through everything in detail. He carefully inspected all of the damage and walked me through what his thoughts were and assured me that he will document everything thoroughly so that the insurance companies will have more than enough information to accurately assess my costs. Based on the initial consultation, I thought this would easily clear $15,000, but I was pleasantly surprised when I saw that we came in under $12,000, especially for the amount of work that I was looking at. The quotes were also very detailed, breaking down each cost for the spaces I needed repaired. I was provided PDFs of these quotes for my own records and when it came time to pay, I was able to pay in parts when each part of the job began. Marcos and his team were also very patient with my work and travel schedules, always coordinating with me to make sure things were done not only in a timely manner, but in proper sequence and done thoroughly. Throughout the whole process, Marcos was kind, knowledgable, communicative, professional, and understanding. I was originally afraid that there was extensive damage to my unit because of how everything appeared on the outside, especially because of water in my circuit breaker. But Kory, the guy who was in charge of making sure all the moisture and mold was taken care of, not only gave me a very clear and easy to understand explanation of all the damage, but he actually was able to show me that the damage to my wall was significantly less worse than what we thought. I expected to lose my cabinets but thanks to Kory, I was able to keep them! He also made sure that a thorough job was done to dry out my apartment so the insurance company would see that we did things exactly by the book and that the water mitigation was thorough. He was incredibly nice, professional, and trustworthy. After Kory, Francisco their drywall specialist came in and did a quick and thorough job of repairing and replacing the drywall that did receive damage. Scheduling time with them was easy thanks to Marcos and Francisco arrived in a timely manner, once again making it easy for me on my tough work schedule. I received drywall work that was even better than what I originally had which was great. Francisco was efficient, professional, and did a excellent job. Finally, Leo, the flooring guy came in with another employee and did an incredible job with my flooring. Marcos provided resources to help me choose new flooring, which was done at H&C Flooring in Kalihi. Sophia was very helpful in recommending good colors and material. Once that was done, Leo did an excellent job communicating all of his work and showing me what was done and what still needed to be done. A big thank you to him as well for putting up with the amount of stuff that I had in the apartment still and moving it all around to do the flooring. He even came in on a Sunday to make good progress on finishing the flooring! Leo was incredibly thorough, professional, kind, and I really appreciated his work. Overall, my experience with Hawaii Water Damage Restorartion was excellent. Marcos, Kory, Francisco, Leo and the rest of the team were great to work with and incredibly professional. I truly appreciated their attention to detail, patience with my situation, and really making sure that I had what I needed for insurance purposes. My apartment feels whole again and they made this whole process incredibly easy for me. I would recommend them for your remediation and restoration needs! Mahalos to you all for your great work!

Daniel Murta did an excellent job repairing my ceiling and walls after water damage. He went above…read moreand beyond, working mornings, evenings, and weekends to complete the project. He also made several trips to the paint store to ensure the paint was matched perfectly. Throughout the process, he was friendly, professional, and kept me informed about the work being done. I especially appreciated his commitment to customer satisfaction--he assured me he would return if necessary until I was completely happy with the finished result. I highly recommend Daniel for his dedication, attention to detail, and excellent service.

I've been a property manager on O'ahu for years and have partnered with many restoration companies,…read morebut Elite Restoration stands out above the rest. They've handled more than one restoration for my portfolio, and each time they've made the process easy and stress‑free. Working with Darla has been such a blessing -- she communicates quickly, follows up without being asked, and always takes the time to walk me through what's happening. They get the job done without delays or excuses, and her patience and professionalism make her my go‑to every time.

Very very courteous, friendly, and informative. Excellent follow up, and very detail oriented. Its…read morenice to know there are professionals who care about the needs of their customers instead of just seeing how much money they can get by making you think you need something you don't need. I would recommend this company to anyone. God bless you and have a wonderful day. Thank you Darla for your prompt courteous follow up.

All I have to say is the first Project guy Justin was on it and great to work with in the…read morebeginning! He delivered a service that was great! The second half of this , overseen by Chris was horrible! My furniture and home completely covered in dust! Hats off to the two Chines guys and gal who truly busted their Burt's in labor! This could have been easily a 4/5 STARS, but due to a lack of job oversight on the job, and communication it's a 2 STAR! When the project guy asks you not to give him a poor or bad review at the get go? Makes you go hmmmmm! I'm glad it's all done! But my furniture is embedded with drywall dust! My electronics? No one cared to take the time to cover and protect with preparation. They showed up when they chose, because they didn't understand English well, not their fault the project guy wasn't there on sight to direct them! I'm on the fence about this business, if I hadn't mentioned what appeared to be short cuts or not lining up with what I was told... Don't say you can deliver and it doesn't happen!

Responded quickly to the service requested and provided excellent quality for the value provided…read more Ohana Restoration provided new roof and repair on over 2000 sf of residential roof. Any issues they came back and took care of immediately. They have nice office staff and team that make it a streamlined experience. Highly recommend!

I've known Leilani when she was at complete custom flooring, and I heard she's at urgent Island…read morerestoration now. I contacted her as my rental unit needed new carpets. As expected, she gave me multiple options and great advice. She knew I was trying to balance between quality and budget for rental unit. Needless to say, I have beautiful new carpets in my rental unit and the tenants love it. Thank you, Leilani and urgent Island restoration!

We needed to patch a hole in our ceiling and remove asbestos. UIR was thorough and worked with our…read moreinsurance to get the job done right. They were compliant with all building codes and used a double barrier to prevent contamination. The work was done well and timely but project management and communication could have been better.

I used Christian and the crew a couple different times and they were great. We had a few issues…read morewith both our AC and our toilet that resulted in water damage. They responded quickly and were very professional. They also recommended a really good plumber and AC guy. They even helped us out a ton when our insurance couldn't cover (typical). I would give them 6 stars if I could.

We had some water damage recently due to our upstairs neighbors having some minor flooding issues…read more This resulted in one of our walls getting wet (internally?) and having a decent sized water bubble in the paint in one spot. I found this company through Yelp and Christian quickly reached out to me. He was extremely professional, communicating clearly and always arrived on time like he had conveyed. He moved our (heavy) appliances and furniture out of the way to get his fans set up to start drying out the walls. He stopped by every day to check in on the walls and once things were looking good, he moved our appliances and furniture back where they were. Christian was quick, efficient, and helpful. This was the third time we've had this happen and without a doubt, he is the best professional we've had wh. Whatever he's charging is well worth it! Side note, we only had pictures of the water bubble but he also patched up and repainted the spots he needed to open up for the fans to dry inside of the wall.

Cleaned our gutters and sprayed roof to kill algae - necessary in Kaneohe! Got a quote by text,…read moreexcellent service. Hauled away the debris. Sent me before and after photos of everything! Highly recommend.

They were not able to put a 7 foot aluminum/plastic downspout gutter from the 2 nd floor to ground…read morelevel.

I was assigned an intelligent case manager named Lacey who answered all of my questions (including…read morethe most important one: Why did you choose to work for Windward Windows and Gutters ?) Lacey was friendly and forthcoming in her answer: "As a customer, I was impressed with Danny (the owner),especially his integrity, and was so impressed that I decided to work for him." I thought.. there is no better recommendation for a company than that ! Their annual plan is such a good deal I did not hesitate to sign up. Lacey went above and beyond to schedule my secret gift of a cleaning before my husband's birthday. And the result: I still think the job was a lot to ask one person to do, but Brazen was up to the task and did it heroically and conscientiously. I was impressed with him as a person, as well. My husband is so very happy with his gift and I am excited that Windward Windows and Gutters will be returning next year.

Great job friendly employees Only problem with the business…read moreis communication is only done through text messages and emails makes clarification of and explanation difficult