fast, efficient, easy to work with. worked with our adjuster as well. the men who redid the house did a good job. read more

We had "alien-looking" mushrooms growing in our kitchen between the cabinet and cooking stove, so I called around and found 4 different "mold specialists" to get estimates... R&M was the last one I called and was the last one to come out to give us a free estimate. Allan/owner is THE AB-BEST~!! I got a range of estimates... one was lower than R&M and said it was black mold... the next one was kind of outrageously too high... and 3rd said we'd have to have a plumber come "find the water leak" that was causing the mushroom growth, so they couldn't give us a quote... and finally, I called R&M, but no one answered, so I left a message... received a call or text not too long after... All of the men who came were nice, but there was something about Allan that was different... he seemed most sincere... and being from SF, I loved his "local-ness with aloha spirit"... LOL... my intuition told me Allan was the best... and during the job which took less time than quoted, Allan actually told us he was knocking off a couple of hundred b/c he didn't have to cut out the dry wall which was in the original estimate... WHAT BUSINESS IS HONEST ENOUGH TO DO THAT?? My intuition was SPOT-ON about Allan... LOL... I got to know Allan during the several days it took to complete the work... He & his guy were professional, efficient, respectful, courteous, and GENUINELY GOOD SOULS! I HIGHLY-RECOMMEND ALLAN & HIS COMPANY!! If you're looking for someone who does what Allan's company does, most definitely ask for a quote and compare with others... you will see what I mean about him being most sincere... AND HE'S HONEST, TOO!! and knowledgeable... he said it wasn't black mold~! Thank you so much, Allan~!! I hope to see you around, but not for any problems, hopefully~~ LOL MUCH SUCCESS TO YOU, ALLAN~!! read more

This is a long overdue review for R&M Solutions. They completed moisture/mold remediation and mitigation work for us earlier in the year, and we are ever so grateful for their service and commitment. First and foremost, thank you and big shout out to R&M owner/manager, Allan, because he is one of THE main reasons we were able to stay sane and keep it together during the whole crazy ordeal. Allan and his company really helped to alleviate an already stressful and frustrating situation. Here's a quick background story for context. The water heater in the upstairs condo unit burst and had been leaking behind the walls in the interior for who knows how long, and by the time we noticed any external, visible signs it had probably been going on and progressively getting worse for days/weeks. The property manager of the above unit didn't bother addressing the issue promptly until almost a week later from when we first reported the leaking/moisture damage within the walls to them, thus enabling severe water damage and mold growth to occur in our unit. This is where R&M Solutions came to the rescue. They did mitigation and remediation work in our master bathroom, water heater closet, and guest bedroom closet. R&M was recommended to us by our Resident Manager, who said they have previously done work in some of the other units in our building, so they are familiar with the setup and layout. Since we never had any experience with these types of services, we opted to give them a call. To our relief, Allan said they'd be able to come out and do the estimate for us within a day or two. This was much appreciated and gave us hope, since the other places we called didn't have openings in their schedule until much later. Because Allan was able to fit us into to their schedule to conduct an overview assessment and provide an estimate in such a short amount of time, we were already ecstatic. The saying holds true, first impressions truly matter. When Allan came to evaluate the damages in our unit, he was professional, courteous, and punctual. His easygoing demeanor, friendliness, and patience made him really approachable and pleasant to communicate/work with. Allan took the time to listen and address all of our concerns, and he's always kind and gracious to answer any and all of our questions (no matter how seemingly silly or minute they might've been). His positive attitude was always appreciated; even when things didn't go according to plan or the unexpected occurred (which happened more frequently than we would've liked), he always maintained a cool, calm, and composed vibe. His relaxed, go-with-the-flow attitude always helped to sooth an already stressful situation. Additionally, being that R&M is still a relatively new company, Allan was always open to inputs, and often welcomed our feedback -- good or bad -- to help better the company and their operations. Again, I can't emphasize this enough! Allan is the sole reason why I would recommend this company to anyone. Even though they are a relatively new business, Allan has extensive experience doing mitigation/remediation since he's been in this line of work with other companies prior to starting his own, so he is quite familiar with the ins and outs of everything. Quality of work and craftsmanship are important, yes -- but even more importantly (in my opinion), is good honest customer service -- and Allan understands that, by consistently providing top-notch customer care from start to finish! As already mentioned, Allan is extremely patient and easy to work with. He will always take the time to listen to/address all of your concerns and answer any questions you have. In true business professional fashion, Allan always puts his customers first. Allan values his clients and it shows in his dedication to providing the best possible service and going above and beyond to ensure they are completely satisfied with the work completed. If you are looking for remediation and mitigation specialists, then please consider giving R&M Solutions a chance! read more

Allan (the owner) & his team deserve a hundred stars!!!! He was very quick to an inquiry posted through Yelp & from then has been THE MOST professional, hard-working, understanding business owner ever!!! I don't currently reside on Oahu, which made my extreme home clean-up, sanitation situation such a very difficult task but Allan & his team (big shout out to Ahzelle ) have really made my ENORMOUS problem much easier on me. I am forever grateful & would HIGHLY RECOMMEND this wonderful company! read more

When I found out through Yelp that R&M Solutions and its owner Alan could remediate and mitigate the mold in my son's 2017 Nissan Leaf, I felt like I won the million dollars lottery! My son had taken his car in to the car dealer when he noticed a leak in the driver's pedal area. Unfortunately, Nissan's tech used Simple Green as a means to clean the mold. We had the car carpet tested by Brian, the owner of Integrated Environmental and Aquatic Solutions, after Nissan's attempt to clean the mold with Simple Green on 10/27/21. While waiting for the test strips to be analyzed by Hawaii Analytical Laboratory, I asked for a meeting with Tony Nissan. A that meeting was Stan Mull, the manager for Nissan Service Department and his assistant Chester. I explained that at the time we tested my son's Nissan Leaf carpet, Brian, the mold specialist, noticed that the car's carpet was very wet! The Nissan tech had not allowed for the carpet to completely dry before putting it back into my son's car and having the HVAC and its assembly and the car's cluster panel was also reinstalled! I asked Stan Mull if he would like to pay half of the cost to analyze my son's carpet and he agreed to pay half. I felt that putting the wet Nissan Leaf carpet back into my son's car also exposed the evaporator and other equiptment to corrosion and most likely mold infestation. Stan Mull agreed to have Nissan buy a new carpet for my son's Nissan Leaf! The test strips of the Nissan Leaf came back positive on 11/02/21 for 200 spores of Aspergillus Penicillium on the driver's side! Our next problem was to order a new 2017 Nissan Leaf carpet for my son's car. The supply shipping slowdown affected moving quickly to remediate the mold problem. Stan Mull wanted to wait for the carpet before taking apart the my son's 2017 Leaf. Stan also decided it was wise to replace the evaporator, so we waited for the carpet and evaporator to be shipped to Nissan. During this time, I looked for a company who could remediate the mold in my son's Nissan Leaf. I reviewed Yelp's companies who could do this job well and found R&M Solutions. I contacted Allan and R&M Solutions and I found him to be very knowledgeable about how to remediate and eradicate mold from my son's car and he said that R&M Solutions can remediate the mold in my son's Leaf! When I told Stan Mull about the low price R&M Solutions would charge for their fee to remove the mold from the 2017 Leaf, he was as happy as I was and agreed to hire R&M Solutions to do the job Just about that time, the carpet and later the evaporator had arrived at Nissan! Nissan moved the Leaf into their bay and took out the seats in my son's car along with the dashboard and everything behind it to allow for Allan and his crew to air scrub every part of the Leaf and then use microbial agents to remove the mold in the car. The task to remediate the mold looked overwhelming, but Allan was excited to help my son have a mold-free car! The tech's at Nissan told me how diligently Allan and his assistant worked for nearly 3 hours. to ensure the mold was gone! Getting rid of the mold in the Leaf took a substantial superhuman effort and Allan and R&M Solutions were more than up to the task to get my son to have trust that the mold no longer exists in his Nissan Leaf! I wish to thank Allan and R&M Solutions and Stan Mull and his tech assistants at Tony Nissan for making this a reality! Mahalo nui loa! If I could give 100 stars to Allan and R&M Solutions for the superb job they did on ridding my son's 2017 Nissan Leaf of mold, I would award them that rating! However, Yelp has a five star rating and that is what I am using to designate the excellent performance accomplished by Allan and R&M Solutions! Tony Nissan is so fortunate to have Stan Mull in charge of their Service Division because he has such a sterling character and is honest and trustworthy to the core! Since Stan Mull is connected to Tony Nissan everyone should know that they will receive honest and fair interactions with him! Mahalo nui loa! read more

R&M Solutions - Our 2017 Nissan Leaf had a problem with a clogged water hose connected to the evaporator. The hose got clogged with debris and condensation - Damage Restoration Near Me - Wahiawa, Hawaii

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Allan provided great service at a great price and is very honest and fair. As a property manager I occasionally need water remediation services such as Allan's. Allan will be my 'go to guy' going forward. read more

Allen and crew identified the source of the problem, sealed off the room and took care of the mold. Reconstruction, paining and cleanup were completed as agreed. They may be a newer businesses, but they have prior experience that served them well on this job. Thanks read more