Jay, Shawn, and their team were awesome! I'm so glad I found a company that was able to do both…read morepopcorn ceiling removal AND resurface the ceilings. They were very professional and communicative throughout, and they finished the project a few days earlier than scheduled!

I spoke with Jay regarding a potential asbestos removal. Although his services did not cover the…read moreproject location, he was extremely helpful in pointing me to the right contact(s) for the job. In addition, he shared a lot of asbestos-related information to be mindful of. It's hard to come by such amazing customer service, and it truly showed that he wanted folks, customer or not, to go through the correct procedures and be well-informed.

Careless Work After Asbestos Removal -- Damaged My Renovated Home…read more I hired this company for asbestos removal. The ceiling removal and painting were done well, but everything else was handled with no care at all. My home was fully renovated before the project, and now I'm left with damages everywhere. The walls near the ceiling were scratched, and they tried to cover it up with paint that's a different shade of white, which made it even more noticeable. My door is chipped, and they stapled into my wood floors without removing the staples. The bathtub coating is peeling and chipped in multiple spots (see photos). It was in perfect condition before, so it's clear they didn't protect the area during the work. I've already spent 6 hours just touching up the walls, and I still haven't even started fixing the bathtub damage. For a company dealing with something as sensitive as asbestos, I expected professionalism and care -- instead, I'm left with frustration and extra work. I would only recommend this company if you don't care about anything else except the one thing you hired them for. Otherwise, be prepared to spend your own time fixing the mess they leave behind.

I would recommended anyone who is looking for help with an old popcorn ceiling to call KR Services…read more Working with Kapili was great! We needed to have our popcorn ceiling at our condo tested for asbestos and they made it so easy. Kapili is professional, prompt, and great at getting back to you. He even had our results back to us that same day!

We used Servpro after a leak to rebuild our kitchen. took 3-4 times as long as they said it would…read moreand the punch list was left undone. But the biggest issue: a year after they laid vinyl plank floors throughout our entire house the planks started buckling. They're coming up all through the house. I contacted them and even though it's clear it was an installation issue, they refuse to do anything except tell us we can pay them another $10,000 for them to replace them. Stay far far away.

Do not think of using Servpro. My property manager contacted them after water flooded my rental…read moreunit. Horrible communications and customer service. Had to complain to the front office before the field representative would return my calls. Seems he was always on vacation. Servpro failed to give estimates before starting the remediation job. The field representative kept saying the front office will be sending me an estimate to do the remediation work. After the remediation was completed, I finally received a $5,000+ bill. I never received an estimate. Servpro also sent inaccurate billing to me and the insurance company. After I settled with the insurance company, Servpro sent me a higher estimate for repairs. Because of Servpro's mistake, I received a few thousand less from the insurance company. Buyer beware of Servpro. The only good thing is Servpro agreed to delay payment because my bank put a hold on the insurance company's check for 8 business days. Getting paid was Servpro's only strong point.

Air Care Hawaii was fantastic! Super friendly, professional, and efficient. We are very pleased --…read morethey made the whole process easy and stress-free. Highly recommend for anyone looking for top-notch service on the islands!

Lindsay from aircare is an expert in her field. Open honest and surely knows the island environment…read moreand the normal flora we live in! Excellent suggestions and I would recommend her to anyone. She is honest and doesn't exaggerate findings and is honest and up front with you! Lindsay anytime I am in need of your service again I will surely give you a call!!

Excellent service. Came right away although it was not an emergency. Honored quoted service fees…read more Stayed all day to complete the job.

We hired E I Electrical to replace a few switches in our condo because our previous electrician was…read moreacquired by this company. They were able to come and inspect the work within a short notice and provided us with an on-site estimate. Everything seemed satisfactory until I was informed that the estimate would include a yearly fee for any future work. This fee would automatically provide us with a built-in discount for subsequent services. This was the first indication that something was amiss. Why would I want to pay an annual fee for work that had already been completed? Another peculiar aspect of their pricing was the flat rate fixed price for each item. They offered a similar approach to car repairs, where a flat rate is charged for parts like a quarter panel or hood. For an outlet in a switch, they had a flat fixed rate. They assured us that this included labor and materials. However, they failed to mention that they sourced the cheapest possible materials. They also stated that I could purchase the materials myself, but I lacked the time to do so. Consequently, I ended up having cheap switches, even though the price seemed exorbitant in my opinion. Given the urgency of the project, I had no choice but to agree. However, this is when the problems began. The project was initially promised to be completed in a day and a half or two at the most. Surprisingly, it took four days to complete the work. They arrived at the site by midday every day and proceeded to shop for materials for that day. Essentially, they had four half-day workdays. The workmanship was rated a 4.5 out of 10 on a scale of 1 to 10. The finish work was quite disappointing. They made numerous holes and neglected to save the drywall pieces to fit them back in, leaving me with a mess of mismatched drywall. They claimed they didn't typically put it back, but they didn't inform me of this when I agreed to hire them. To make matters worse, when I tried to reach the office staff or another representative they initially mistook me for a salesperson or someone trying to hassle me until I proved my identity as a customer. This was quite frustrating. It seemed like they prioritized their profits over my satisfaction. The phone representative kept talking and refused to listen. I don't believe he knew how to listen effectively. Fortunately, I received a call from the owner one day. He was quite pleasant, but it was evident that he has a personnel issue. I would never hired this company again and would never recommend them to anyone. On top of the shoddy work and unethical behavior, they attempted to double-charge me for my services. I noticed a second charge for a similar amount on my credit card, and initially, they denied it. I insisted they investigate the matter, as I had sent them a screenshot of my credit card. Eventually, they admitted to the mistake reversed the charges. Neither the owner nor the project manager called to apologize. In my opinion, their work, ethics, and overall business practices are extremely sloppy, unfriendly to customers, and unprofessional.

Amazing customer service, professional care and outstanding heart for the customer. Nestor and his…read moreteam did and excellent job taking care of our place. Highly recommend you give Nestor a call to address your concern. Honest, realizable service. I can't say enough about them! You will not be disappointed. Thanks again Nestor!

After Lala storm, I couldn't find anyone to help with my flooded HVAC closet and my HVAC ducts. I…read moreyelped and googled and called, but didn't seem like anyone could help me. Nestor was so kind and knowledgeable and professional! He gave me recommendations and even reached out to someone he knew who could help me. Thank you so much, Nestor! If I have any further needs in the future, you are my number one to go to!

All I have to say is the first Project guy Justin was on it and great to work with in the…read morebeginning! He delivered a service that was great! The second half of this , overseen by Chris was horrible! My furniture and home completely covered in dust! Hats off to the two Chines guys and gal who truly busted their Burt's in labor! This could have been easily a 4/5 STARS, but due to a lack of job oversight on the job, and communication it's a 2 STAR! When the project guy asks you not to give him a poor or bad review at the get go? Makes you go hmmmmm! I'm glad it's all done! But my furniture is embedded with drywall dust! My electronics? No one cared to take the time to cover and protect with preparation. They showed up when they chose, because they didn't understand English well, not their fault the project guy wasn't there on sight to direct them! I'm on the fence about this business, if I hadn't mentioned what appeared to be short cuts or not lining up with what I was told... Don't say you can deliver and it doesn't happen!

Responded quickly to the service requested and provided excellent quality for the value provided…read more Ohana Restoration provided new roof and repair on over 2000 sf of residential roof. Any issues they came back and took care of immediately. They have nice office staff and team that make it a streamlined experience. Highly recommend!

I installed a door knob into my door for the guest bathroom and something in the latch assembly got…read moreloose when I closed the door hard. Whatever got loose jammed the latch assembly such that no matter which direction I turned the knob I could not get the latch assembly to retract. Consequently, the door was locked in the closed direction with no way to get into the bathroom. I called One Stop Rooftop and spoke to Paul explaining the problem I had. He sent Marty and Kai and in 5 minutes he had the door open by loosening the trim enough to slide a flat bar and un-engage the latch assembly. Marty knew what he was doing and had everything restored back to normal and caulked all the gaps. What a wonderful, quick, and straight to the cause of the problem. I would hire them for future problems and jobs.

Paul and his team did a great job removing a skylight at our home in Kahala. Communication was…read moreclear throughout, they showed up when they said they would, and the work was done quickly and cleanly. They handled framing, roofing, and sealing properly, and were very professional the whole time. Pricing was fair and everything matched what was quoted. Solid experience overall and I'd definitely use them again.