I hate leaving negative reviews, but after multiple experiences, I feel I need to share this. I continue coming here mainly because it's close to my husband's work and the breakfast sandwiches are good--but unfortunately, the customer service is consistently poor. Nearly every visit, the employees come across as rude, unfriendly, and give the bare minimum in terms of service. Today was the final straw. I ordered a white chocolate mocha, but was handed a regular mocha instead. When I politely said I had ordered a white chocolate mocha, the employee immediately responded with attitude. I handed the drink back and said I didn't want that one, and she asked--again with attitude--if I wanted it remade. When I said yes, she rudely told me that "next time you need to say white chocolate mocha." I responded that I believed I had, and she insisted I didn't. There was no reason for the hostility over a simple drink correction. Customer mistakes happen, employee mistakes happen--but basic kindness and professionalism should still be expected. The food may be good, but the repeated poor treatment from staff makes the experience unpleasant. Management seriously needs to address customer service training or reconsider staffing, because friendly service goes a long way. read more

UNDERRATED GEM in Spanaway! The ladies working the drive thru window are always so kind and helpful! I've been OBSESSED with the Rainier breakfast sandwich. Please do yourself a favor and order it. I also super appreciate how speedy the service is! Definitely becoming a weekly stop. FYI: Website menu prices aren't up to date but the ladies will give you the menu with all the updated prices at the window. read more

Blue Steele Coffee Company - Rainier Breakfast Sandwich - Bagels Near Me - Tacoma, Washington

During all the inclement weather in recent weeks, I was looking for a coffee spot w great wifi since I needed to work on some things! I had the striped mocha, which I hadn't really heard of before it was so delicious - the mocha of chocolate & white chocolate was decadent and decent dose of caffeine. The staff and service was great, Im not sure what people experienced in the past here, but the holiday and setup of the coffee place was cozy. The place was definitely a favorite, with some customers staying awhile like we were and others were coming for a bite to eat then be on their way :) read more

Blue Steele Coffee Company - Bagels Near Me - Tacoma, Washington

See all

Welcoming atmosphere and friendly staff. Visiting with them was easy and enjoyable. I had their house Chai Tea on ice and the Evie's Garden sandwich! Love hummus instead of mayo! Will be back! read more

Blue Steele Coffee Company - House Iced Chai and Evie's Garden sandwich! - Bagels Near Me - Tacoma, Washington

wow, even if you can get past the copoganda (and there is A LOT of that ray-cist trash), this is the worst latte i've ever had in my life. no exaggeration, i've had hospital coffee machines that have made better coffee and i didn't have to wait twenty minutes for it. genuinely bad and i'm shocked i could get a better experience from a kuerig considering this place is kind of pricey for what it is. read more

Meh. Coffee is just ok in a land of really great coffee options. I have been here a few times for breakfast items and they just don't wow me. They are pretty high priced for the portion size and just don't have real great taste. The last time I came in it took 15 minutes to get my breakfast sandwich. I do appreciate that they are pro military and pro law enforcement and I hate to look a gift horse in the mouth but their military and law enforcement discounts are odd. They only offer them one day a week. Why not just make it consistent and draw your demographic in all the time? read more

I was feeling quite lazy this morning and didn't have time to make breakfast. I wanted to go to a coffee place that also made breakfast but there was only Starbucks on the way to my job, and did not want to go there! Then I remember Blue Steele Coffee was on the way and they also made food and was a drive through!!! I'm so glad I came here! There food + coffee is so good! The service was quick! Carmel Macchiato: Look at it! It's so pretty. I think they use homemade Carmel sauce and it's SO GOOD! But the coffee beans were a bit too burned on my taste buds. But overall so good! The Seahawk: Never going to Starbucks for a breakfast sandwich again. This sandwich was real, it tasted real. Not fake and from a plastic bag like other coffee places. It was warm and perfect. Exactly like something you'd make at home. I give it a 10! Next time your passing by this place make sure to stop by and try something! I promise you won't regret it! read more

Blue Steele Coffee Company - Carmel Macchiato - Bagels Near Me - Tacoma, Washington

See all

Overall it's a nice place to go to for "breakfasty" food and drinks (coffee, smoothies, teas, energy drinks) very good variety, but sometimes I'll go and it tastes amazing, and another time I'll go and it's different or not as good as the last time... Also their customer service can be hit or miss, like sometimes you'll come in and feel welcome and they're super helpful and friendly, and another time they'll look slightly annoyed that you're there... So imo I'd say they need to work on their consistency and making sure all their baristas are on the same page about everything cuz I have a feeling they're not? Also, making the customer feel welcome so they would want to come back again. It's happened enough times that, that's why I'm giving it 4 stars but other than that they're a pretty interesting establishment to visit. I give their menu a solid 8/10. read more

This place is right across the street from my work so I visit it from time to time. I think I've only had one bad experience there and they corrected it immediately. The staff is very friendly, the food is good, and the coffee is excellent. I'm particular about my beloved coffee, and its hard to find a place without burnt coffee (cough Starbucks) or weak flavored, its coffee tasting coffee and I don't know another place with a better cup of Joe. read more

The drinks were not worth returning for unfortunately, but their sandwiches were pretty darn good. The biggest downfall other than the burnt coffee was the employees talking crap about their own coffee shop, and just sitting on their phones. I did love the aesthetic of the couches, wood tables, and board games, but not kid friendly with employees saying the F word every few seconds. I really wanted to like this place, but unfortunately it won't be amongst my regular stops. read more

Amazing place! My favorite coffee shop! Thanks for continuing to remain open--and thrive--despite what happened. Can you believe it's been 15 years?? read more

I had to leave a review because the service was so remarkably bad. I was there for at least 15 minutes (I stopped tracking after that) for 2 iced americanos. Nothing in them. 3 people asked me if I wanted cream in them (and I kept saying no). I was also asked 3 times if I ordered iced americanos and/or what my order was. When my order was finally handed to me, not a single word was said. No effort to smooth things over or offer of a sincere apology for the poor service. That was actually the worst part. I understand there was an air show and things were busy, but an apology would have been appreciated. Also want to add that, as a military spouse, being treated so poorly in a place with all the military and law enforcement appreciation items covering the walls was especially disappointing. read more

I've been coming here for years now, the drive thru is so convenient. Not only that but the food is amazing, inside you can come in and relax & play boards games or hangout. The service is fast & exceptional, especially when I'm on the go. read more

Love to support this local coffee shop, however there has been inconsistency in their Military discount. Two individuals mentioned Monday Military discount but one said it's not a thing (this was a week apart). So perhaps just more consistency in policy, or perhaps write it by the register. Other wise love the sandwiches. read more

Unique hand crafted food offerings. Flatbreads, salads, snack plates, sandwiches and pastries. The coffee is very good though I prefer the high quality tea and the Chai is their very own exclusive creation. The smoothies are delicious (when I actually get a sip) and a hit with my children. This is a warm, charming place and the staff is very friendly and accommodating. read more

This is my favorite coffee place in Tacoma , it is so unique and I just love the location, the service is amazing , everyone there is with Joy , there is never been a sad person here, I love everything there the coffee donuts drinks , I will be coming back -Ben Kravchenko read more

Very good cup or coffee and even better service! A class act place and they truly deserve your business.

DON'T GO HERE!! The sandwich was AWFUL and the cheese SQUIRT something out as I bit into the sandwich. My friend bought a lemonade and it tasted like sour pee also for some reason it was carbonated. Not to mention they FORGOT to give us the lemonade and acted like they KNEW BETTER!!!??? Lastly.... the coffee. Two of us got caramel macchiatos and they were a mess. Spilt everywhere. They smelt so bad and they tasted like milk with lots and lots of caramel syrup. I would give it 0 stars if I could. read more

This is a small, quiet and cozy place with lots of seating available. It's so convenient right off the highway. It's a great place to just relax, chat, and study/work. They have board games too! They offer variety of food and pastries as well. It's super community friendly, from its honorable tribute to the officers, local flyers, and also has a small display up at front counter with military/ police/ etc. badges. read more

See all

I have been here a few times and really enjoyed the coffee. Most recently, we stopped in for something to sip while we watched the air show and the iced coffee really hit the spot on a hot day. read more

The service is great! The inside is cozy and makes a comfortable place to enjoy the food.

We got the egg sandwiches, an Americano, and a Twister mocha with almond milk (white and regular chocolate). All were good. The mocha was super sweet, even though it was order half-sweet, so I'd definitely recommend doing half-sweet. It tastes just like a hot chocolate. Their pastries looked good for a grab and go. I generally prefer hyper-local places without drive-thrus and who make their own drink creations, but this was fine as we waited for my dad to be done at KP down the street. Not crowded at all! read more

Started my morning off with a run to Blue Steele. Got myself a Strawberry Mango Red Bull energy drink and a Rainier breakfast sandwich. Let me tell you, one thing they do effortlessly on the west coast is fresh fresh fresh. This sandwich had a fresh tomato slice, onions, fresh spinach and slices of avocado atop the juicy ham bacon & scrambled egg. Finished with a cheese pull and a soft English muffin. I am far from disappointed, in fact a fan. I will be back. read more

Blue Steele Coffee Company - Rainier - Bagels Near Me - Tacoma, Washington

See all

Okay, so if I could give a 3.5 stars I would. Nothing is terribly wrong with this coffee joint. It's just not the greatest I've ever had which is why I gave it a 4 star instead of a 5 star. The breakfast sandwich with veggies is my favorite. We had our life group meeting here so there were about 15 drinks or so. It took almost an hour to get all our drinks so that was a bummer, but again, not the end of the world. The staff is generally friendly. I really love the overall theme of the place. They turned a tragedy in the community into a tribute so I thought that was really honorable. I wouldn't go out of my way to get here, but if you're nearby it's definitely a place you have to visit at least once. read more

Blue Steele Coffee Company - Doing life together in the grass in the back of the coffee shop on a sunny day! - Bagels Near Me - Tacoma, Washington

2nd in line thought it would be quick but after the person in front of me paid the conversation continued. I was just sitting waiting to pull up to place an order. good thing nobody was behind me. I was able to pull out and go down the street to Cafe elite. cafe elite 5 stars. I was in and out with a good coffee read more

Best cafe food for the price in town! Friendly, fast service, cozy environment. My new go-to breakfast spot

Needed a place an old friend and I could catch up at over coffee and a snack. Quiet with lots of sitting room, and easy to find... Hmm.. Blue Steele fit the criteria, and it was perfect!! They had a few people working, all friendly, fast, and chatty. We both got sandwiches which were DELICIOUS!! Turkey Panini for me, yum yum yum. Very filling. Easy to find on Steele St., ample parking lot, spacious interior, comfortable atmosphere, good eats? What more could you ask for? Although at first I thought of Zoolander, when the meaning of the name hit me, my level of respect went through the roof. Keep it up Blue Steele. read more

Blue Steele Coffee Company - Veggie sandwich - Bagels Near Me - Tacoma, Washington

See all

This place is great to grab a coffee and yummy breakfast sandwiches! They also have donuts and pastries. Super friendly staff.

Went here again and got their PNW breakfast sandwich and it was delicious like last time, but then I got their iced white chocolate mocha and the coffee tasted really bitter. I'm not sure if the espresso shots were expired but i def won't try their coffee again. I'll stick to their sandwiches. read more

Decent coffee and very hospitable staff. I found out about this place from Wikipedia where it was one the deadliest police attacks in American history after i just moved Parkland/Tacoma, Washington. I admire how they pay respect to the four fallen police officers in the store. I try to come here as often as I can to support this local coffee business in my neighborhood. I recommend you to try this place out. read more

Blue Steele Coffee Company - Mocha Frap and my cool coffee mug. - Bagels Near Me - Tacoma, Washington

It was Washington state's first 80 degree weather weekend and we were headed to Packwood Lake from Seattle to backpack when we decided to fuel up with caffeine for our 3 hour drive. Blue Steele just happened to be right off i5 along the way and our group stopped in. I ordered the "Logger Breakfast Sandwich," which was a simple sandwich made of: English Muffin, Egg, Ham, and Cheese at a bangin value of $4. As we were getting ready to drive off, I took my first bite and turned my car off. My god... I thought to myself, the egg is so fluffy and good. A second glance of it saw the beauty of this simple sandwich and I couldn't discern where the fluffy egg ended and where the cheese began. It. Was. So. Good. My girlfriend got the "Rainier Breakfast Sandwich" ($5) which consisted of what the Logger had with the addition of fresh spinach, avocado, tomato, and a sauce that ties it all well together. Once I scarfed down my sandwich, it was at that point that another friend who initially didn't get anything decided to get one for herself. I decided to join her for a SECOND sandwich, opting for the Rainier Sandwich this time. We came in again, praised the two chefs for their fluffy eggs and ordered more sandwiches. We even took a menu and followed them on Instagram. Later that night around the campfire at Packwood Lake after a mushy semi satisfying Mountain House dinner, talk around the fire turned to reminiscing about the simple delicious sandwiches we had earlier in the day and all was in agreement we found something special before gazing off in deep thought at the bright moonlit night. Going forward, Blue Steele has solidified itself as the go-to stop on the way to the Rainier area. Looking forward to more of it! read more

Reason for the name of this place is the sad history of the place when it was a Forza, on Nov.29th, 2009 a low-life thug walked in here and in cold blood murdered 4 Lakewood Police Officers as they were having their Coffee, there is a nice Memorial here for them, and they renamed the street in honor of them and all the Police Officers that Serve to protect us from thugs like that. Now to the pleasant stuff, they have real good Coffee and smoothies here, probably the best in the area and would highly recommend it. The Barista's are all real good at what they do,and real friendly. read more

See all

The best place to go and study when u really need to buckle down on a paper. I've been going here for months. The baristas are all so kind and eventually they know your usual. I REALLY LOVE THEIR PANINIS! One of my favorite sandwiches! The only minus is when they get busy... But it usually calms down. I've also gone here for card games with my friends... Intense uno match. Loveee this place. Great smoothies, coffee and sandwiches...... Highly recommend! read more

See all

I went in here in the evening and getting a coffee drink was simply out of the question that late in the day. However they do serve food which was the main reason why I came here. I live in the Central neighborhood of Tacoma and this place was in the Parkland area so it was a bit of a drive but good for residents nearby. I got a grilled cheese sandwich with three different kinds of cheese with a kind of a Chipotle spread. The sandwich wasn't bad but it didn't knock me off of my feet either. The taste in some if my bites seemed synthetic. Not sure who the guilty one was on that, the spread, cheese or bread. The lady at the counter who took my order was very pleasant and was on top of things as far as service goes. read more

Horribly slow I had a 30 min lunch asked for a cold sandwich and waited 14 minutes when it WASNT busy and then they didn't even tell me it was done until I came back to the counter and asked if I was forgotten . If you got time sure but other than that horrible service they barely talk to you read more

Amazing service! Great recommendations and very friendly. Great food and coffee! Honors fallen police officers. All around great establishment! read more

Great service! Kind staff! Rainier breakfast sandwich awesome. Hit the spot. Inside decor very comfortable with Pacific Northwest flavor. Thanks! read more

Excellent customer service, clean restrooms, great coffee!! I got the twister blended.... yummmmm read more

Blue Steele Coffee Company - Bagels Near Me - Tacoma, Washington

Nice atmosphere, can be loud at times. Plenty of tables, but the menu is pricey for a cafe.

We thought this would be a great alternative to going to starbucks this morning. We ordered two drip coffees. Now, I'm not picky about coffee, I'll drink almost anything. But this coffee was so bad we poured both full cups out upon leaving. It tasted like bacon. I have no idea how long you have to leave your drip coffeemaker unwashed for it to taste like this. Also, their water pitcher on the counter has a lot of mold growing on the bottom; you can see it's not green glass where the ice cubes scratch it. Also, the worker asked if we wanted room for cream and then without asking out put cream in my wife's coffee. Weird. I wonder why she did that. Overall it was a complete waste of five dollars and I hope I don't get sick from all the mold. read more