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    Blue Tiger USA

    3.0 (2 reviews)
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    Best Buy - Sugar Land

    Best Buy - Sugar Land

    2.2
    (112 reviews)
    8.3 km

    1 star. I purchased…read morea new MacBook Pro for store pickup expecting a smooth experience. Instead, the first unit I received had damage / cosmetic issues even though it was sold as new. I returned the same day for an exchange, and the replacement had similar issues again. That meant multiple trips back and forth to the store, wasted time, fuel costs, and a lot of frustration just to receive a product that should have been correct the first time. What made it worse was the lack of accountability. Online chat support told me the store could handle compensation or make it right. When I went to the store, employees and management told me they could not do anything and that I needed to contact online support because they had the authority. So I was pushed back and forth between chat support and the store with no clear ownership of the problem. I had to escalate the matter multiple times across different channels, yet no one handled it properly in a timely manner. I also reached out directly through X, Facebook, and Instagram. While they apologized, they stated they do not compensate for time or fuel. Best Buy customer service was extremely poor throughout this experience. Customers should not have to chase multiple departments after paying premium prices for a new product. If you want a smooth and positive shopping experience, I would strongly recommend avoiding Best Buy.

    Great customer service! I thought my antenna was out so I can in to get another one. There is a new…read moreDay Care built next door and my antenna has been acting up.

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    Best Buy - Sugar Land
    Best Buy - Sugar Land
    Best Buy - Sugar Land

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    Sara Appliance & Electronics

    Sara Appliance & Electronics

    3.2
    (22 reviews)
    8.0 km
    $$$

    We have bought two high-end appliances from Sara over the last two years, a Bosch dishwasher and a…read moreCafé refrigerator. In both cases, the floor sales staff was highly informative and low-key. Prices were also highly competitive. Sara uses contractors to do the delivery and setup at your home. Again, these processes went very smoothly. You can bet that when we need a new appliance, we'll head to Sara.

    First, the one positive is the store, it's layout and ambience. It ended there. We bought a new…read morerange after electrical problems caused it to blow up, melting the area around it. Of course the one we selected was out of stock. Whether this was Sara's word or a con by the vendor we are not sure. However, we were expecting an immediate delivery. Day 8, it is still not here. My electrician called Tuesday and Wednesday ready to begin working. Sara likes manipulating words. For instance, Monday or Tuesday it should leave Dallas. Wednesday or Thursday it should get to the warehouse. Thursday or Friday it should be delivered. Friday between 11 and 11:30 it should be delivered. It is 2:30 now. At 2:00 some delivery person called about our address. He stated that the range was still at the warehouse. In every case where two days were given it was always the second day. Dealing with Chuck the salesman solved no problems. He did not expedite the process or attempt to provide a solution. Only empty promises. Now it looks like I have to postpone my electricians afternoon time since I am positive it will not come. By the way, the 'out of stock' one we replaced with a more expensive model. I believe this is a deliberate attempt to defraud the customer and whether done by Sara or Whirlpool it looks suspicious.

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    Washers and dryers.
    Washers and dryers.
    Sara Appliance & Electronics
Appliance Store, Home Theater Store, Home Automation Company, Appliance Parts Supplier, Electron...
    Sara Appliance & Electronics Appliance Store, Home Theater Store, Home Automation Company, Appliance Parts Supplier, Electron...
    Sara Appliance & Electronics
Appliance Store, Home Theater Store, Home Automation Company, Appliance Parts Supplier, Electron...

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    Sara Appliance & Electronics Appliance Store, Home Theater Store, Home Automation Company, Appliance Parts Supplier, Electron...
    Best Buy Sharpstown

    Best Buy Sharpstown

    2.0
    (72 reviews)
    7.5 km
    $$

    I've had nothing but positive experiences at the Best Buy in the Sharpstown area of Houston. Every…read moretime I stop by, the employees are friendly, knowledgeable, and actually willing to help without hovering or pushing sales. One of the best things about this location is that it's never crowded when I'm there, which makes the whole experience way more relaxed compared to other Best Buy stores. The store is clean, well-organized, and checkout is always quick. If you're looking for a low-stress Best Buy with solid customer service, this location has been consistently reliable for me.

    I have a weird love-hate relationship with this location. I don't know if this is just an older…read moreBest Buy before they started building out their stores with more unique... "character" to them, but this just feels like a run down location when you walk in. It's dark, the ceilings seem lower, and it just seems like the higher ups don't really care about the place, probably because of the diverse minority neighborhood. On the other hand, I've had to order from this store for pick up several times, because when the nicer locations like Sugar Land and Memorial City don't have something, this store somehow ALWAYS has what I need in stock. There's usually a long line to check out, but rarely a long line for mobile order pick up, so it's not difficult to get in, get what I need, and get on my way. This location is at the end of a shopping center with a lot of other stores, so parking can be very hit or miss depending on what else is in the area and what's going on. I've generally never had any problem getting a "good spot" where I wasn't too far from the store and didn't have to lug anything any significant distance.

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    Charger cable and box
    Charger cable and box
    Charger in box
    Charger in box
    Best Buy Sharpstown

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    Blue Tiger USA - electronics - Updated June 2026

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