No trouble at all. Go in, go out, smooth as silk. Good experience. People are friendly. Provide good service. If your car still needs cleaning, just ask for rewash. Great value!!! Car is clean!!! read more

Awesome carwash location here in reseda ! I highly recommend, high quality equipment and customer service is amazing ! Prices are the best value ! read more

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I moved out of state and forgot to cancel my membership, so going to the location is not an option. I followed the steps listed on the prerecorded telephone message to cancel through their website and at the end, there was a box that said no further action needed to be taken. You would need to cancel at least 5 days prior to the next billing cycle, which I did. 10 days after I submitted my request to cancel my memberships, the bank account was charged $22.99. I have 2 cars enrolled in the membership, and if the other one charges, I will be very unhappy. I have tried on several occassions to call the location to speak so someone who can help me and was not able to reach anyone. I have left a voicemail for this location. Please call me, so we can resolve this issue. UPDATE: Due to the review left here and a resolution, I was asked my staff if I would delete the post, but no. I will not erase the problem I had with this business, but I will update with my experience. A staff member finally called me back and processed a refund as well as cancelled my memberships. I feel like there is something wrong with their websites form though. I double checked all the information and had someone else verify the information that I put in was correct before submitting. The staff member was gaslighting me saying that I must have entered the incorrect information so it didn't process. If the information wasn't correct, then the form wouldn't go through. Unfortunately the form doesn't give a confirmation number to prove that the membership cancellation processed. Long story-short. Just walk in to cancel the membership. read more

STAY AWAY - My Brand New 2026 Toyota Tundra Was Damaged TWICE I had been coming to Blue Wash Express Car Wash in Reseda for years without any major issues. Because I had always had a good experience there, I recently brought my brand-new 2026 Toyota Tundra to be washed. During my first visit, nobody warned me that I should fold the mirrors or that the wash equipment could be an issue for a wider truck. Right at the end of the wash, one of the large plastic blower flaps slammed aggressively into my passenger-side mirror, folding it in and leaving scratches on the mirror housing. I immediately called over one of the employees. He was very apologetic, tried to buff the scratches out with wax (without much success), and even told me they would take responsibility if anything further was needed. Since it seemed like an unfortunate one-time incident, I decided to let it go. Unfortunately, it wasn't. The second time I came back, I remembered what had happened and made sure to fold my mirrors before entering the wash, even though no employee mentioned it. I thought that would prevent any problems. Instead, near the end of the wash I heard another loud impact from the equipment on the same passenger side of my truck. When I got out, I found scratches on the rear right passenger-side door. Again, one of the employees apologized, documented everything, and told me that because there was no manager on site, someone would contact me no later than the following day. Nobody called. Nobody emailed. After waiting two days, I called and left a message. A day later, the manager, Rafael, finally returned my call. Instead of trying to help, he immediately questioned my claim and asked why I hadn't taken pictures of my truck before entering the wash. I suggested he simply review the security camera footage from the exact time of the incident, where the impact should be clearly visible. He agreed to review it and call me back. Again, no call. I eventually returned to the location to speak with Rafael in person. He refused to show me the camera footage from the passenger-side angle, refused to accept any responsibility, and offered absolutely no solution. Instead, he blamed me for not having "before" photos of my vehicle and even told me that he personally photographs his own car before every car wash, implying that I should have done the same. This is a brand-new truck that had no scratches or damage before visiting this car wash. It has now been damaged on two separate visits! If you care about keeping your vehicle in good condition--especially if you own a truck or larger vehicle--I strongly recommend staying away from this place. Mistakes can happen anywhere, but refusing to take responsibility, failing to follow up, and blaming the customer is unacceptable. I won't be coming back. read more

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Used our local drive-thru car wash for +2years but after today's wash they completely scratched the roof's paint terribly. You get what you pay for. Unfortunate this happened at one of our frequent spots. It was indisputably scratched here as we haven't gotten another car wash elsewhere in months and the scratches appeared the same day as the wash here. read more

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Be careful with this Reseda location 2nd time being stuck in the middle of a car wash, it's creepy it just stops and all the kids running trying to fix it Mewnwhile were all stuck in the tunnel!! Scary stuff read more

Horrible attitudes all around. The girl who only talks Spanish has the worst attitude, wanted to sign up for a membership and literally SIGHED in my face like I was bothering her and was so annoyed the entire time I just decided to not do it. Men inside are rude for no reason. On top of the horrible attitude, it doesn't wash your call AT ALL! What is this??? SKIP this and go to LUV car wash. read more

The incident concerning the tire shine was a whole different incident. 1st the guy was completely rude. I had been using this service for a yr now and always left $5 tip. Instead of him saying please upgrade to the next service plan for $4 and save the 16.00 dollars a month, as I wash my Mercedes weekly he says he will fire the guy. He got very dramatic. He didn't de escalate the situation instead asked me to pull my car out so we could have WORDS off the premises. Get rid of the thug working for you. read more

Blue Wash Express Car Wash - Reseda - Car Wash Near Me - Reseda, California

Workers with headphones in, didn't guide us onto the track correctly and then got upset because of their mistake? Super unprofessional. TBH I could careless about the headphones as long as they can do their job, which they failed at. Will def look elsewhere. read more

Excellent customer service, great value! And never get scratches from the wash. Love it! read more

Worst customer service ever my mother and i have the monthly membership here and yesterday she needed her car washed after that she needed armorall for her tires and asked rafael which is a manager here and he rudely answered she came in first (talking about the lady he was attending) instead of sain well be with you soon plus he was having a whole conversation with her flirting read more

Great place, New place with all the thing that you need! Great prices, also they have towel and fragrances. read more

Blue Wash Express Car Wash - Reseda - Beautiful - Car Wash Near Me - Reseda, California

Very disappointing experience at Blue Car Wash Express (Reseda). My 2014 BMW X3 was in excellent condition before the wash, but my driver-side mirror was damaged during the wash and left hanging. An employee taped it and told me to contact the manager, Raphael. I tried to resolve the issue directly, but he did not take responsibility, offered no solution, and stopped responding. A replacement mirror was arranged, but it turned out to be a cheaper, incorrect version that does not match my original (my car had a power-folding mirror, and now it does not). I also paid for installation expecting the correct part. Now I am left paying again to fix something that was damaged at their facility. Very disappointing lack of accountability. 1 star is even over rating. Watch out for your car! Update to Jesse, Hi Jesse, For your information, I need to clarify several important points. First, I did not refuse to provide the details of my mirror. I was asked for the model and year of my car, and when I was about to provide the necessary information, I was told it was no longer needed. I was not given a fair opportunity to explain the correct specifications of the part before it was ordered. Second, my 2014 BMW X3 was in excellent condition prior to visiting your facility. The damage occurred during the car wash, not due to "natural wear and tear." A side mirror does not simply break under normal conditions unless external force is involved. Third, while I understand you refer to disclaimers, this does not change the fact that the damage happened at your facility. Offering to purchase a replacement part does not resolve the issue if the wrong part was ordered without confirming the correct specifications with me. At this point, I am not asking for anything unreasonable. I am simply requesting that the correct part be provided, as originally intended, so my vehicle can be restored to its proper condition. I would prefer to resolve this matter directly and professionally without escalating it further. However, the current outcome--being left with the wrong part and additional costs--is not acceptable. I hope you will reconsider and provide a fair solution. Yulia read more

Blue Wash Express Car Wash - Reseda - Car Wash Near Me - Reseda, California

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I have been a member over a year and very frequently, the compressed air does not work. When you have a car with a lot of crevices, this is very frustrating since as soon as I drive away, water starts dripping and leaving drop marks on my car. When everything works, the car wash is great! It's just unfortunate. The compressed air does not work on a regular basis. read more

The air hoses almost never work, and the vacuums are very weak. The rotating brushes also get too close to the car and flip the side mirrors forward every time. In the past, one of the employees had a really bad attitude, although I haven't seen him there lately. read more

If I could leave a negative review I would DO NOT GO HERE !! UNLESS YOU WANT TO END UP PAYING 200+ to fix the scratches they will Leave on your car!!! This place is the worst and the workers do not care ! Here's my proof below. I usually hand detail my car and never again will I ever go here or any self wash drive thru not worth it !!! The company responded back and LIED I know exactly what car wash I went up it's called BLUE wash express and it's in reseda on Sherman's way next to a mc Donald's !! I went there today at exactly 12 ! Don't lie to the people you had two males and two females one working the machines and the other inside the males outside didn't even bother scrubbing my car even though I did pay extra so don't come out here and lie ! That just makes me more upset you can clearly see the background as well! DO NOT GO HERE ! !! Trust me my heart was broken and I was so upset leaving this Place !!! Hi Jesse, It's interesting that instead of addressing the actual damage shown in the photos, your response focuses on suggesting the customer must have gone to the "wrong" car wash. The location, time, and description of the staff were clearly stated. The background in the photos also confirms the exact site. So implying this was posted to the wrong business feels more like deflection than customer service. Saying it's "impossible" for your equipment to scratch a vehicle is also concerning. No machine is perfect, and dismissing a customer's experience rather than acknowledging the possibility of an issue doesn't build trust. If there is "no record," that may point to a gap in your tracking system -- not that the visit didn't happen. At this point, the goal isn't to argue. The goal is accountability. The damage occurred immediately after the wash, and the photos speak for themselves. A little honesty and willingness to investigate would go much further than trying to invalidate the customer. I will be telling all my local 818 Family and social medias !! read more

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I am a monthly member. Today, I was looking for somebody to do the armorall for my tires, (because I have the deluxe package.) Nelson helped me today -and he was so helpful, and he really paid attention to detail, and did a great job! He was super friendly, and it was like -it was no problem that I asked him to do the detail for the armorall on the tires, he was happy to do it. *It's rare to find employees that have that great attitude that he had. My car always looks great all month long. read more

Bad service - bad machines . Not worth ur money . Still dont come here but i wanted to update the review because the owner last response im not too sure if that was just done automatically but i wasnt happy for my service and he was thanking my review like wut ? read more

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I had a very disappointing experience here today that led me to cancel my membership. I pulled up to the gate using my membership, but the machine would not open. Since there was a line of cars behind me and I was holding everyone up, I honked to get assistance from an employee. Instead of helping, one of the male employees yelled at me, "CAN'T YOU SEE WE ARE BUSY? YOU'RE GOING TO HAVE TO FIGURE IT OUT YOURSELF." That response was completely unnecessary and unprofessional. As a paying member, I was simply asking for help because the gate was not working. A female employee eventually came over to assist me and even she had trouble understanding why the gate wasn't opening since my membership was active. After finally getting through, I went into the office and spoke with Rafael and asked to cancel my membership. At that point I no longer felt comfortable continuing to give my business to a place where a customer asking for help is treated this way. I understand places get busy, but yelling at customers instead of helping them is unacceptable. Customer service matters, especially when the issue was caused by the equipment not working. read more

Excellent service--the staff is very respectful and friendly. I was able to take my time drying my car without feeling rushed. It is very accessible, and the restroom is always kept very clean. Thank you. read more

My favorite carwash since 2020. Great customer service !!! I have recommended a lot of my friends and they are happy

If you value money and time go get a membership and a car wash somewhere else. They treat their customers very bad. All I asked for was an extra white white that they offer for free. read more

The car wash badly scratched the top of my Jeep on one side. I would advise to not go here. The machine almost broke my side view mirror too. They need to calibrate the machinery. Avoid this place unless you like body damage on your vehicle and a crappy wash. read more

Blue Wash Express Car Wash - Reseda - Damage on vehicle due to car wash. - Car Wash Near Me - Reseda, California

I have to update my review since after prev review management has contacted me apologized and fixed the problem . Yes everything is working now . Josh from costumer service is a real professional. Keep it up guys read more

Took a picture of a coupon they sent me in the mail for $5 off so that I didn't have to carry around the paper coupon and they refused to let me scan it from my phone. Nowhere on the coupon does it say that a photo of the barcode will not be accepted What a dumb way to lose a customer read more

$10 for the cheapest car wash in the machine and then DIY vacuuming afterwards. I found this pretty great! The vacuum is super strong. There's shade overhead. The micro vacuum wasn't working today but that's fine. Pretty good value for a quick basic car wash exterior and DIY cleaning inside. There's a monthly plan if you want to come here regularly. They probably won't let you swap that plan for multiple cars though. read more

Love this car wash! The staff is always friendly, and the full-service pricing is very fair! read more

Blue Wash Express Car Wash - Reseda - Car Wash Near Me - Reseda, California

Hi Jesse, Maybe it was the Asst Manager. It's not that important your reviews aren't so good. I've been happy and forgot about this location for 6 months so I'm good. Thanks. read more

I've been coming here for about a year now and the experience has been great. It's a pretty quick experience for me and everything has worked out well. There were a few times when the machine would stop while inside but after a few moments it did turn back on again. After turning into the wash and when you come to the pay station there is always an employee on duty usually to help with things in case and they give you a dashboard wipe. I believe the machine is card only. Selections on wash include three options: Bronze ($10, currently), Gold ($15, currently), Platinum (18$, currently). They have a monthly membership plan should you choose to enroll. After paying and going through the wash, you should get out to do some extra drying and to clean/vacuum (vacuums work well) the inside of your vehicle. There are some machines where you can buy certain wipes and cloths in case. I'd recommend to have a dry cloth on hand so you don't always have to buy one however. read more

Quick and easy car wash. Staff is great! Vacuums work and so does the air gun machine

has good value, someone will wipe down your car and they are nice people. For $10 it's the best wash you can get.

Quick, inexpensive, easy, and convenient. Going here from now on. Membership is offered and looks worth it

Honestly a really good car wash , always good pricing and good workers around here help is there if needed .

This is the worst car wash in the valley. Went there once and that was it! They use the cheapest materials that ultimately scratch your car and leave your car looking dull. Even the gas station car washes are better. read more

My first time at this car wash. The lady at the main entrance was pretty cool. She well informed me of their monthly special. Which I will start paying for on my next time I go. It's like $36 for monthly unlimited. Clean place and free vacuum. I'll be back for sure read more

Blue Wash Express Car Wash - Reseda - Front - Car Wash Near Me - Reseda, California

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I hate this place. It has no air only vacuum. It is a bad place for car wash because no air. ​

Worst location ever ! ! So I was try to wash my car , and I guess they won't say nothing till I get to the line . Some child arrive to me near to the entrance. Of the wash saying "we don't take card" I said ok .. Then I took $100 and he say they won't except $100 bill ! ! ! I had only $100 bills I told him to do change and the unprofessional child say they didn't have and that he will open me tge gate to leave ! That's a bad buisness ! Bad customer service ! I won't try to give you buisness anymore, you guys are sucks. read more

Blue Wash Express Car Wash - Reseda - Car Wash Near Me - Reseda, California

Was leaving on a trip to SF and wanted to get the car washed and treat it with some wax to protect it for the trip. Came here with my fiancée and she hasn't been to many car washes. This is her second time and it's fun to watch her act like a kid while we go through the car wash. It was easy to select the kind of wash we wanted and paid with a credit card. Then we proceeded to the car wash and the wash started. My fiancée was excited as there were flashing lights and different colors of foam landing on the car. We were able to make it through the car wash and then stopped in the vacuum area to clean the inside of the car too. Nice place. I'll be back again read more

I've been coming to this car wash for a year and never had to wait for a spot to vacuum my car... and this was the day I really needed to vacuum my car, but unfortunately, every spot was taken. I gave it another minute, not wanting to block anyone in or cause trouble for the person behind me...but no one moved! Over 20 spots and no one getting out? The vacuum says it's 5 minutes free, yet people tend to take their time. It would be great if there were a designated waiting area for those of us who also need to vacuum our cars. :/ read more

A female employee went to our pay screen to help. Normally I welcome the assistance. The screens are usually higher than my car's window. The car in front of us seemed to have an issue too, which is why 4 cars snuck through on the adjacent pay screen before we could complete our payment. She taps our card on the screen and leaves before the lever rises and lets us through. We wait, it doesn't go up. We get an error message on the screen. Still, more cars go by and we're stuck. I try to track her down, it takes another 2 minutes. She comes back and says, "What happened?" Like we did something wrong. She was annoyed and acted like we were a major hassle. This attitude is fitting for someone working at a job that leads nowhere, but truth? I didn't put you there, so don't take it out on me. I see this all around...there's a millennial vibe of those whose parents worked real hard just to have their kids work at a car wash and not know what customer service and hard work looks like. When I was her age I worked two jobs, 7 days a week and did it with a smile. I never EVER got passive aggressive with a customer. Just say sorry for the trouble and move on. The car wash itself is fine, no better than the $6 one off Vanowen near Woodman. I just happened to be in Reseda today. I'll be back to this spot if I'm ever near and need a wash, but politely decline assistance at the pay screen. read more