This location is fine if you are there on one of the days that the vacuums are working. Multiple times over a few months I have gone through the wash only to find out that there are no vacuums. I have not had any problems with the billing. I (would) find the price reasonable if all services were available consistently. read more

Luv Car Wash is hands down one of the most frustrating businesses I've dealt with. Their subscription feels like a complete scam. They will happily charge your card, but the moment you show up, suddenly your membership "isn't paid" or "isn't active." Funny how they have no problem taking your money, though. Trying to fix the issue with staff is a joke. Instead of helping, they act like you're the problem or like they've never seen billing issues before. Zero accountability, zero urgency, and zero customer care. You end up wasting time arguing over something that should be simple. The whole place feels like it's built to lock people into subscriptions while making it difficult to actually use the service you're paying for. If you enjoy being overcharged, dismissed, and inconvenienced, then this is the place for you. Save yourself the headache and go literally anywhere else. There are plenty of car washes that don't play games with your money or treat customers like they're disposable. read more

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No vacuums at the Reseda location. Paid regular price (Vacuum service included). I cannot go elsewhere and pay additional money to vacuum. Will not be coming back to this location read more

It says that they close at 8PM I came at 7:00PM even. Car in front of me, like 3ft away just went in the tunnel and they're cutting everything down in front of me, I have fleet cars 9 cars as of right now, and they are saying that we are closed and they don't care if I came in time and by maps they have to be open at least one more hour, they just told me that they're not a manager and no questions to them. Worst experience of service when you facing this. That's why 0/5, not even 1. read more

I usually get a good result here but yesterday I went for the top deluxe option that included something called "clay" or "graphite" that was supposed to be like a waxing. I got home and saw there were gray stripes all over my car sort of like tiger stripes and it also wasn't very clean. So I drove back and they ran me through again and still the same. Went through a third time and told them to just do the basic wash to try and clear off the clay/graphite, it was slightly better but still not gone and my windows and hood just didn't look as clean as usual. I hope they get it straightened out, I'll wait awhile then give them another chance. Would like to add that the staff/attendants are VERY nice and helpful. Could be a problem with the system that I hope gets resolved. read more

This is one of two Luv locations that I frequent. No problems! Committed, professional and attentive staff. Washer gets everything. Vacuums are powerful and blowers are just as strong. I appreciate the hardworking staff. Notable associates are Roberto, Alexis and Raphael. Great value. Zero complaints. read more

Quick in and out. The layout is simple and clean. Machines worked without issue and the water pressure was solid. The self-service area made it easy to take my time and not feel rushed. Vacuum stations were available and decently powerful. Staff was around and helpful when needed, but not overbearing. Nothing too fancy going on, but that's kind of the point. For a self-wash setup, it gets the job done right without hassle. If you're looking for efficiency and a place to handle it yourself, this spot delivers. It's giving: Jason Bourne cleaned the car and vanished in 90 seconds lol read more

This location is not as good as Topanga: for one, the vacuums are terrible! For two, it attracts customers who lack manners. Today I drove into a vacuum bay. I noticed that there were floor mats on the ground. When I finished vacuuming, the guy in the next bay got upset with me because I'd driven over his mats. That he'd laid out in my bay. You don't get to use more than one space! At the Topanga location, the rules are posted everywhere: don't take too long, and don't wash your mats! So in the future I'll just use this location for the rinse, no vacuum! read more

Alexis was very helpful in helping me purchase my car wash!! I would recommend this location! The best in the valley!!

Great, easy car wash! Workers are friendly if you need anything. Typically in and out in less than 15 minutes.

This carwash broke my window out back in November, the staff kindly gave me the claims info which I Promptly took care of by calling, and sending photos along with my claim number via voicemail and email. No one has contacted me. We're now in February going on March and my windows still hasn't been paid for. read more

LUV Car Wash - Claim number - Car Wash Near Me - Reseda, California

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I got a routine wash and my rim came off during the process. I noticed it when I went to the vacuum area and went to the workers at the car wash tunnel to ask where my rim was. They told me to go look for it and I proceeded to go to an area that had 20 rims laying around which was suspicious but thank god I found my rim. During my wash it stopped midway but I didn't think anything of it but it turns out they threw it to the side without notifying me and that's just messed up. Good thing I noticed that my rim was missing after the wash or else I would've had to pay for another one. The most upsetting part about this is the lack of caring from the staff because when I notified them there was no sorry it was just go find your rim. Terrible customer service from an overpriced place. One silver lining from this is I won't have to pay $30 a month from this overpriced membership. read more

LUV Car Wash - Car Wash Near Me - Reseda, California

Greatest wash in the SFV.great workers and lots of amenities overall great experience.

Very clean and good car wash. Giuliano helped me a lot with my doubts. I will definitely be back

Very nice service polite and attentive thank you juliano, roberto, estrella, Alexis Daniel Mario and the rest of the crew .

I've come to this specific location multiple times either a little after 8:00AM or a little after 7:00PM (well within their supposed operating hours) and the gates were closed. Why am I paying monthly for this? It's very frustrating especially when I'm crunched for time and have to make it to downtown by 10:00AM and I'm mostly back in the Valley by the time this place is closed. Looking at other reviews, it seems as though I'm not the only person that has come across this issue. I'd put in a suggestion to change the operating hours from 10:00AM-6:30PM if you're going to bait and switch your customers like that. Plus side is staff is nice when they are actually open. read more

roberto is the best! staff members like him are the reason why I come back. so nice and friendly went above and beyond

It's always nice to go to a place where the staff are happy and friendly. Thank you for being so kind!

Tried to do my research before using this place. Made sure they didn't use acid or have a record of scratching up cars... well after a few months of using this place they gouged out several spots of paint on the top of my car just past my windshield. Was not reimbursed and will not be coming back. Also, my friend got her whole side scratched by the Tarzana location on Ventura recently too. Knew this place was too good to be true! Don't use any of these locations! Stay away! - edit 5/24/25: did you mean to not respond to my email or do you just say you'll reach out to make yourself look better? - edit 5/28/25 Still no response from this location after reaching out after being asked to do so. read more

LUV Car Wash - Picture of the gouges in my paint... - Car Wash Near Me - Reseda, California

New management is dope. They are polite and did were nice makeover to this drive-through car wash. They give you freshener even. Very nice ! read more

They always take care of you at this location! Especially Alexis he's always down to help!

Fast, friendly service! My car came out spotless and shining. Great value for the price!

The service is exceptional. Janet was super helpful and very nice. Would recommend to everyone

Went there yesterday for a car wash and Janet was an amazing help and helped me get a one time car wash before I left cali and was very professional. read more

Yikes this happen twice this weekend online it says you close at 8pm. I have seen them close the gate way before than and now arrived an hour prior to closing to have the gate closed on me. read more

LUV Car Wash - Don't see the point of paying for a membership I can't access! - Car Wash Near Me - Reseda, California

Rafael is awesome. He is doing two peoples job running back and forth and with great attitude. Love his service. Definitely needs a raise read more

I LUV coming here! Everyone is always very nice, I'm in and out of there very quickly! My car always stays clean, there's also vacuums and glass spray, and they even offer you an air freshener! Plus drive through car washes are so fun with my toddlers! read more

Don't sign up for their promotion, monthly Wash; even after canceling, they still charge you.

Shout out to Mario! Great service and chill vibes. Loved the car wash experience! Yay!

I just wanna say how awesome this car wash is. I just moved to Reseda Luv has been one of the best fines in the neighborhood so far. The marketing is awesome, the vibe is great, the car wash is good quality, they supply us with everything we need. And they gave me pink heart sunglasses when I signed up, that I make sure to wear every time I go lol. I highly recommend! read more

Came here because I was in the area. The drive through area is not that big and there's only one gate to go through. Definitely not new, but it does a solid job cleaning my car. The 2 times I've been here, it wasn't crowded like the ones in Woodland Hills and Canoga Park. read more

Hey Luvs! I was so excited to find you yesterday that I came back with my other car today. But imagine my surprise when I pulled into the garage only to notice that my back windshield isn't clean. Not even kinda. I mean, I get that a basic wash for $10 is cheap and I shouldn't expect it to be sparkling, but I do expect that a car wash should at the very least... well, wash the car. I mean this is just mild dust not even anything heavy duty! read more

No star at all due to the vacuums never working jumping from station to station same thing every time , workers don't seem to care and always say they will fix it knowing they never do , wasting my money on this car wash !! read more

They should update their hours to closing at 6:30pm. If u come after 6 they wont have any clean towels out. The van nuys one literally closes the gate an hour early. Unreliable hours! If you call they wont even pick up phone read more

Dude at the entry gate came out and swiped my credit card for a wash - 6 months later I returned and found out I had been paying for a membership all that time. I called customer service and was told I signed up for the membership- I didn't. I was also told that if I do get a refund, after management reviews the issue, it would only be for 2 months. I'd suggest you not allow the employees swipe your credit card when using the car wash. Oh well, so much for getting my car washed every 6 months, lol! read more

I suspended my account last week of May, I'm still getting billed. I have called the three numbers listed, some more than 3 times over the last 2 days, no one ever answers. Left a message yesterday with no response from them. Left another message today and do not expect them to respond. I never had a problem under the old management and always had 5 star service until now. Account # 954363678 read more

What a great little car wash. I drove into the parking lot while visiting the Post Office. Met with David at the front who was very helpful and really gave me the full breakdown. So much so that I bought the unlimited car wash deal. I couldn't be happier with the results. They use great products and it's the typical sit in your car and go through the wash. Afterwards the have a great setup for you to utilize their towels, glass cleaner, dashboard cleaners and really powerful vacuum cleaners. Every time I leave their I really feel good about my car. The price is very fair in comparison to any and all carwashes like this one and I look forward to my weekly visits. Do your car a favor and give them a whirl. Need help? Ask for David and he will lead you in the right direction to make sure you're getting the best wash for you and your vehicle. read more

Location isn't as great as it used to be since joining. Ever since they closed down during the summer of 2024 to renovate the car wash system, the place seems to have downgraded overall quality wise. They discontinued giving car wipes for your interior and hardly ever give out the air fresheners unless you ask, but they usually tend to run out quickly so if you get one you're lucky that day. The new system they have I don't see a difference as I brought another car of mine to try out their "Tru Luv + Graphene" plan and I feel it washes the same as "All the Luv" plan that I originally signed up for. The raise in price seems a bit much if you're a new customer coming to join this location. They market that you can wash your car at their other locations, but I've had trouble doing so where it had me verify that I was an exact member from my location which takes up time when their car reader system should be able to do so. Overall, I don't feel the raise in price provides enough for the quality you are getting with this location. Unless you are still under the original price before the change, you probably won't enjoy it. read more

The best car wash I have been! I love the plan for $9.99 per month. I can wash my car anytime I need. They give clear towels, glass cleaners, wipes for the inside details and I love the smell they give it for free! I never seen this anywhere! Come here don't waste your time and money in other places. David was super nice and helpful when I came here. Thank you Luv I'm recommending you guys to all my friends around so I had to write this review. Good job. read more

It's a great car wash and reasonably priced and got black ice air freshener and near a Carl's Jr can't beat a clean car and a double western with a strawberry shake read more