Amazing and professional! I have worked with several of their caregivers, and I'm always impressed…read moreby their assistance and kindness.

I chose Assisting Hands based on all the positive reviews they had. My 93 year old Mother suffered…read morea stroke. After a week of round the clock care I knew I needed some help if I was going to keep her at home. The owner Emmie, was so kind and supportive when I spoke with her and had help for me in a short period of time. Every Caregiver she sent was on time, professional and knew exactly what to do to help me. I so needed this because this type of care for my Mom was all new to me. Everything about Assisting Hands is first class and worth every penny you will pay. I highly recommend this individually owned company and would also like to give a shout out to each Caregiver that helped me! You all made a difference in your loving care to Miss Fran but also to me. From the bottom of my heart Thank You.

John went over every detail of our estate plan. There was a lot more to it than we knew glad we…read morewent this route. Exceptional service!

I had a really fantastic experience with John Lane. I needed Estate Planning services for myself,…read moreas we all need to be prepared. I met with him and he asked me an extensive list of questions in order to prepare not only my will, but also my medical power of attorney and other important documents. He made the process easy to understand, and provided valuable advice. All of my documents were ready the next week to sign, and then a few days after that, ready to pick up. He provided a digital copy, as well as a hard copy for me to have. The hard copy was presented in a very nice partitioned folder with additional documents that I could fill out to further delineate my preferences. I really appreciated John's caring nature, his attention to detail, and that everything was done quickly and easily. His pricing was completely fair for the services he provided and I would gladly recommend him to anyone. Thanks for everything!

We used Heavenly Care for my Dad while he was in hospice. The caregivers were wonderful. I would…read morenot recommend them due to an incident with one of the caregivers who was walking around our property (no reason for her to be outside) and her foot fell through a plank in our deck (not a damaged deck). We reported this incident immediately to HC. Alice, the owner contacted me and asked me to pay for the medical check using our homeowners policy. Are you kidding me, this was completely inappropriate - as they inspected our property before coming out and we were not the caregivers employer. We were losing our father and we were in no way financially responsible for this incident nor could we handle this kind of issue while facing the death of our father. I would definitely not recommend this company. I have been a healthcare administrator for over 30 years - and knew the procedures for employee incidents. This was so heartbreaking to have Alice to attempt to get us involved. I would not call this Heavenly Care........

Despite extensive conversations at the initial meeting about the fact that my condition could very…read moremoment to moment, and so plans could change just like that. We were assured that this would not be a problem. Clearly, it was a problem. The first time we scheduled the information we received from the attorney changed and so we changed the dates at the last minute and then had to cancel. Then our second attempt we were told that it took too long and too much effort to get caregivers for me and that because we had canceled at the last minute even though we paid the fee that was a huge inconvenience.

Working with Senior Services of Austin made it much easier for me to help my dad with various…read morechallenges that he faced when he moved into a new apartment, since I live far from Austin. Sara Tucker, our care manager, was efficient, kind, perceptive, and thoughtful. Nanci Kahn, a nurse at Senior Services of Austin, was also very helpful and compassionate. My dad and I worked extensively with Sara and Nanci for over two years, and I don't know how we would have managed without their help. They helped coordinate my dad's move and make sure he was safe in his new apartment, and helped us manage medication challenges, navigate difficult hospital and rehab stays, and plan next steps after discharge. They advised us (always in a non-judgmental and not pushy way) when we weren't sure what to do and offered us logistical and practical support. At a time when we really needed help, they were the best support system we could have asked for. I was also glad that the owner of the company, Ariel Goward, was on call to help when Sara wasn't available. I highly recommend Senior Services of Austin to anyone needing assistance with issues related to caring for an aging family member.

Such a blessing to have this capable group on board! The admin at Mom's facility was using some…read moreextraordinary tactics to neutralize my ability to advocate for Mom. Working my family against me, convincing them I was a problem, tearing the family apart. However, in the presence of a knowledgeable 3rd party professional, those charges against me evaporated into thin air. The admin is now restricted to going thru the mediator if she has issues. My only regret is in not bringing the in earlier. Know the Patient's bill of rights, and don't let a facility bully you.

Ken Missler and the Riva Ridge crew are WONDERFUL! They take meticulous care of…read more all the details needed so that I could rest knowing Mom was in good hands. Their caregivers are so loving! Ken is on top of the communication and Mom received a beautiful, warm welcome into the facility and a thoughtful well-planned exit. Thank you!!

We were extremely fortunate to find this facility to care for our mother, whose decline in balance…read moreand memory required her to be in assisted living. After a very extensive search of the available facilities in the Leander and North Austin area, with visits to many of them, it was clear to us that Riva Ridge was by far the best choice. Given its small size, at the time of our interest there were no available rooms, so we asked to be put on the waiting list. The wait was well worth it. After moving there, our mother in a short period of time became accustomed to her new surroundings and the homey environment of the place, which is in stark contrast to the crowded-hospital feel of many facilities. Ken Missler is a hands-on owner of the place, and he and his staff are caring and compassionate while maintaining their professionalism in the day-to-day care. The range of residents' issues and capabilities is wide, and the staff engage the residents in games and art, etc., to the extent of the residents' capabilities. Visitation is essentially unlimited, though it was limited for a time during the pandemic in accordance with statewide COVID restrictions. The availability of both assisted living and memory care, performed in adjacent buildings, along with the availability of hospice care, are useful combined features of the facility that are not commonly found elsewhere. My very favorably view of Riva Ridge has been corroborated by others. My wife, as part of her church's visitation outreach to home-bound seniors, has visited many assisted living places in Leander and Austin. None has come close to the homey and comfortable environment of Riva Ridge. Once, when I was visiting my mother at Riva Ridge, I met a former nurse who was looking for a facility for her disabled husband, after removing him from another assisted living place that was not adequately caring for him. Having experience in these matters, given her occupation, and having looked at several possibilities, she told me she was very impressed with Riva Ridge and wanted to place her husband there as soon as possible. Our mother was at Riva Ridge for two and a half years as her health declined, the last six months in hospice care before she passed away peacefully in her sleep. She was taken care of, looked after, engaged with friendly and caring people. I thank Ken and his staff for taking such good care of her, and I unreservedly recommend Riva Ridge to others who need to find a place for their loved ones that require compassionate, professional care.

Corey is an absolute treasure. Articulate, compassionate and well connected. We've utilized him…read moremultiple times as my mom's health has declined. Each time my mother had differing needs, but always had a sense of urgency to find a new caregiving facility. I honestly don't know how we would have navigated through this period without Corey's help. Sincerely, thank you!

Corey Goward was very helpful when my dad needed to find a new place to live. He was kind, patient,…read moreand very good at explaining the process and laying out the various options. I never felt pressured by him, and I'm certain that thanks to his help we were able to find the best place for my dad.

I highly recommend not working for this company . They are literally terrible people , they do NOT…read morecare about there employees AT ALL. Katie doesn't know how to manage or communicate and Karla is just heartless . If you ever get hurt all she will respond with is okay and ghost you without even checking to see if you are okay they also let people treat the seniors like crap and then keep sending those people back . I'm so glad I left this awful company and found a company that treats me the way I'm suppose to be treated and like an actual employee

This company does not care about their employees. It is embarrassing and I do not recommend using…read moretheir services. The lack of communication and basic human empathy makes this one of the worst places that my partner has ever worked at before. You are required to use your own vehicle and they don't even compensate for gas, while also making you drive long distances. If you experience a life event, they won't even bother contacting you at all. They also do not give their employees time for lunch, just awful.

Highly non-responsive. Never heard back from Peter on our pricing proposal. Waste of my time.read more

We normally like to get our taxes done sooner rather than later but after a long battle to get a…read morerevised 1099 we were down to the wire and our guy Peter was SO awesome and still helped us to get it all in on time. Thanks again for your help!

After years of dealing with my husband's health situations solo, I realized that I needed help and…read moreI turned to Resolutions Hospice after reading the reviews here on Yelp. I was not disappointed! Glyn was assigned to our case and she was awesome. She answered my questions, made appropriate recommendations, and above all was not only compassionate with my husband but also looked out for my wellbeing. She went the extra mile and sat with me as I waited for the mortuary to pick up my husband when he passed. The care was beyond excellent. Many thanks for making an exquisitely difficult situation bearable.

Resolutions has a small town, mom and pop feel. Everyone I have interacted with has been incredibly…read morekind and just genuinely seems to love their jobs. It's a bit of fresh air to see people happy to help. Sad to say, it's seemingly more and more rare. Keep it up, Resolutions Hospice!