Amazing! Such kind folks doing great work for the community! [[HIGHLIGHT]]Great communication, and well trusted![[ENDHIGHLIGHT]]

Do not purchase a pool from this company unless you live in Spring Branch. Our project began in February, and we still did not have water in the pool by Halloween. This delay pushed back installation of our driveway, stalled all landscaping, and prevented our builder from being paid for months. Additionally, do not spend extra money on the hot tub feature. Although the system includes jets, the performance is so weak that you would be better off blowing bubbles yourself. This installer does not provide true hot tubs--only warm baths. [[HIGHLIGHT]]I ultimately had to ban the sales representative from my property.[[ENDHIGHLIGHT]] This was a $250,000 pool, and the experience was unacceptable. Run--don't walk--away from this company. [[HIGHLIGHT]]Once your contract is signed, you will quickly learn that "out of sight is out of mind," and customer service collapses without their technician, Dallas.[[ENDHIGHLIGHT]] He is the sole bright spot in the entire process and likely the only reason I have not already pursued legal action. This company made false promises, missed reasonable delivery timelines, and provided a poorly executed "pool school" orientation. I am still contemplating further action based on the experience. read more

The workmanship has been unacceptable. The pool decking has repeatedly cracked, lifted, and sunk due to improper soil compaction during installation. Their "repairs" only made things worse, including removing stair tiles and jacking up the deck so it slopes away from the pool, leaving a dangerous trip hazard. [[HIGHLIGHT]]When we tried to contact the company, they ignored phone calls and texts.[[ENDHIGHLIGHT]] Eventually, they claimed our 1-year warranty had expired -- but the issues stem from poor construction practices from the start, not normal wear and tear. We spent a significant amount of money and expected quality work. Instead, we are left with unsafe, defective construction and a company that refuses accountability. read more

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To start we had roughly 10 pool bids from other companies until we found Fossil Creek. Absolutely thrilled with the service we received from Fossil Creek Pools! From start to finish, their team was nothing short of professional. [[HIGHLIGHT]]They were incredibly responsive from the initial consultation and kept us informed at every stage of the project.[[ENDHIGHLIGHT]] We were impressed with their commitment to staying on schedule, and they completed the pool exactly when they promised, without any delays. [[HIGHLIGHT]]The communication throughout the process was clear and timely--any questions we had were answered promptly, and we always felt like we were in the loop.[[ENDHIGHLIGHT]] And on top of everything, their pricing was very reasonable for the quality of work they provided. The end result exceeded our expectations, and we couldn't be happier with our new pool. Highly recommend Fossil Creek Pools to anyone looking for a reliable, skilled, and affordable pool company! read more

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[[HIGHLIGHT]]I've had a consistently great experience with Fossil Creek Pools and their pool maintenance department[[ENDHIGHLIGHT]], and I want to give a special shout‑out to their technician, Waylen. His professionalism, attention to detail, and genuine pride in his work truly set him apart. [[HIGHLIGHT]]Every visit, he takes the time to explain what he's doing, what he's noticing, and what I can expect moving forward.[[ENDHIGHLIGHT]] My pool has never looked better. read more

[[HIGHLIGHT]]Preston Janes is a great addition to the team.[[ENDHIGHLIGHT]] He provides quality work for Fossil Creek Pools.

Great company. [[HIGHLIGHT]]Breanna made us feel like a priority.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Excellent communication and follow up.[[ENDHIGHLIGHT]] read more

We shopped around for a new pool and the "big" companies gave us a song and dance routine. We decided on Fossil Creek due to their reviews. When we actually met the folks, the deal was sealed. We loved the family environment, personal touch and attention. Paul is a gem. He works tirelessly to make sure needs are addressed. Mark is as professional as it gets. He and Paul has strived to make our new pool experience a positive one with complete customer satisfaction. I highly recommend Fossil Creek Pools. If I were doing this again, they would be my pick over everyone else. read more

I have had a personal experience working with this team and they're some of the kindest most knowledge people in our business. I'm on the education board with Brittany at the Master Pools Guild and she's one of the smartest ladies in our industry. I would use and recommend Fossil Creek to anyone choosing to design and build any luxury backyard!!!! read more

Fossil Creek Pools - Pool & Hot Tub Service Near Me - Spring Branch, Texas

We love our pool. Great experience with Fossil Creek Pools from design creation to completion. Great crews, efficient work, beautiful. I highly recommend Fossil Creek Pools to our friends and neighbors. T.Powers read more

Fossil Creek Pools - Pool & Hot Tub Service Near Me - Spring Branch, Texas

Fossil creek built us a beautiful pool! We were extremely pleased with all the crews that came to work on our project. They were hard workers and always left our project clean and ready for the next stage! Our salesman, Paul, was very responsive, knowledgeable and easy to work with. as was our project supervisor, Juan. The owner, Mark, was available as well. That's why we chose a small, family owned company! I can't say enough good things about the entire experience! read more

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If I could give them a half star I would. Worst pool builder ever. They built our pool 10 months ago and still having issues. They don't care about customer service or addresses any of your concerns. Multiple emails and phone calls go unanswered. read more

From the very start I bonded with Derek and Fossil Creek. If something wasn't quite right Fossil Creek took care of it. The Fossil Creek family has been very professional and we maintained a good relationship. Ray is the kindest and very patient with explaining the pool maintenance and makes sure that the little things get completed. I HIGHLY recommend Fossil Creek Pools. read more

I've had the pleasure of working with Fossil Creek Pools for several years. As an expert in the pool industry, I am frequently asked for referrals on everything from new pool construction, repairs and remodels to service technicians for weekly pool service. I would without hesitation recommend Fossil Creek Pools based on the quality of their work, the integrity of the owners and their reputation within the pool industry. read more

Worlds best builder!! We love our pool and the anxiety free construction process. Their supervisor and office staff were always available to answer any questions we had. We got the pool of our dreams that was custom made to our preferences and executed to perfection! Can't wait to enjoy this for years to come! read more

Wish there was a place to check twice as many stars. There aren't enough ways to say how fabulous this pool company is. We researched and studied builders before deciding on Fossil Creek. First of all, it's more than a "company".... this is a family and they treated us like part of their family. From the initial meeting we were kept in the loop of every detail taking place. Mark and all his family are so professional and knowledgeable. Our pool is almost ready for swimming. We are beyond thrilled for we have the most beautiful pool and new friends for life. Thank you .....so very much. Each of you are a blessing read more