This is a great place!…read more I was originally scheduled for three different appointments in different weeks in December which is a real inconvenience for me walking 20 minutes back-and-forth to the clinic on 4060 Fairmont Ave. When I checked in I was delighted that MEAZA, The x-ray specialist said we could do it all that afternoon! She is ultra professional, when I asked questions she told me what was going on, and I couldn't ask for better service. Also, I want to shout out some prayers for the office staff who made it very easy to sign in and check my insurance. Those were three young woman Maria, Roberta, and Priscilla.

Sharon was extremely disrespectful to my wife while I was waiting outside to get her mammogram…read moredone. Sharon and another nurse were talking outside the room my wife was in and I overheard Sharon's frustration to my wife's concern about what breast she felt the mass in vs. what Breast the radiologist saw the mass in. And I quote "Jesus Christ these people" Sharon scoffed as she walked towards my wife's imaging room (on her way to try to clear things up.) very disappointed in the lack of respect coming from a healthcare facility

Making the appointment was terrific. I'm older and really h@ve a difficulty doing anything online…read more That being said I was able to make an appointment the old fashioned way....the telephone! When I got there for my appointment I was greeted by a gal that helped me check in. I truly appreciated that. I probably waited under 5 minutes.

The staff here are so helpful and friendly! I had to get an MRI, CT and X-ray, so I dealt with 3…read moredifferent employees plus the employee that helps you check in. Every single staff member was engaging and helpful.

Great service my kids have been going to this clinic since they were infants. His pediatrician…read moreJavier Rodriguez MD. Still sees them and now their kids. Everything very professional and listen to your medical complaints. Also thier mental health departments is great. They have dental and x-ray all in one clinic. I give them 10 stars.

they really are just bad with care they make you wait long tell you to show up and then say come…read moreback tomorrow would not recommend this place ... they can't even help you get your username or make your portal account

I came to this location towards the end of the day as a walk in because I was struggling to get…read moreauthorization for an anxiety medication refill over the phone, before I leave for a 10 day vacation in 4 days. Laura (PSR) and Isabel (PSR coordinator) saw me in distress and very kindly helped me see a provider almost immediately. I didn't have to wait long at all, and I really appreciated their patient and helpful demeanor. I truly felt taken care of and I am so grateful for them, as well as the nursing staff and provider who saw me.

Very disappointing experience. Twice I brought my son for a scheduled physical appointment, and…read moreboth times we waited over an hour without seeing Dr. Yang. This was not a walk-in visit. Poor scheduling and no respect for patients' time. We finally had to leave.

I've been coming to this facility for many years! Three home births requiring some ultra sounds! I…read morelove that it is family owned and operated, always the same faces! David is very friendly at the front desk and has fun stories to share! Sergio has decorated the place with incredible style. It is truly a gorgeous atmosphere! I loved the newly painted pink front door. It added such a welcoming and warm vibe to the overall wonderful and professional experience!

I found Sono Health while searching for an affordable place to get an ultrasound after realizing…read morehow costly the UC system can be. I booked online (super easy) and then got a callback shortly after to confirm and review pricing. They were upfront and transparent -- something I can't say I've experienced with larger medical systems -- and that immediately gave me peace of mind. The office itself is located in a cozy house across from Trolley Barn Park, with convenient street parking right outside. When I arrived, the front desk staff was friendly and efficient, verifying my insurance and walking me through exactly what my cost would be before my appointment. The ultrasound tech was incredibly kind and professional. He explained everything as he went, which really helped calm my nerves. I've had uncomfortable ultrasound experiences before, but this one felt relaxed, respectful, and even comforting. From start to finish, Sono Health delivered excellent care without the inflated pricing or confusion I've experienced elsewhere. If you're looking for a place that combines transparency, affordability, and genuine care -- this is it.

My son sprained his finger in football but we weren't sure if he fractured it or not so we made a…read moresame day appt on MyChart and came to this urgent care to see if we could get an X-ray done. We were registered immediately and seen within 20 minutes of arrival - completely done within an hour- now that is some prompt and efficient care! Keep up the good work Rady's!

My daughter went here for several years with the CA medical program. You can park in their…read morestructure adjacent to the building. Clinic is on the corner of Fairmount and University Ave. Very easy to find. There is parking in front of the place. Upon checking in; we were seen within 15 minutes each time. There were a couple of times that the doctor didn't see us immediately; it was 45 minutes - 1 hour. Sometimes it gets busy. Doctors and staff were always friendly, professional and cared for her health. The place is clean and sanitized which is important to me. FYI - It's several clinic within this space such as urgent care at a certain time and regular clinic for check ups etc. Parking is reasonably priced compared to Hillcrest and Downtown parking. Thanks for all the staff and doctors for all they do to keep our loved ones healthy!

Been coming here since I was 12 weeks pregnant I am currently 39 weeks! I would like to say the…read morestaff is excellent. Maria, Cynthia, Erica, and the other mid wives through UC San Diego health are amazing. I felt truly supported. They provided me the resources I needed as well. Parking can be tight and wait times are normally really quick depending on time of day obviously. They get the job done! Helped me apply for WIC as well as enter the doula program and they ordered my breast pump for me, car seat, and belly bands! Also recommended me over to doctor rashid to help with my pregnancy carpel tunnel!

Came back to leave a final review. Went my whole pregnancy with them and they truly did an amazing…read morejob every time I called for an issue I was seen quickly responded back and staff were just amazing from beginning to end. Had my postpartum check up and will miss the prenatal team thank you, Erica, Cynthia, and Maria and all this stuff, you guys did an amazing job with my pregnancy and we are so thankful.

Makes you feel very comfortable while visiting and getting what you need! Makes you feel well taken…read morecare of

I recently completed my vein treatment at this office and it was a very pleasant experience. I was…read morevery nervous before going in and called several times to ask questions, each time they answered promptly and addressed all of my concerns in professional and polite manner. Brandy was very patient with me, thank you! The entire team is amazing, I highly recommend this office. They also didn't make me wait. I'm very busy and on the move so it was perfect!

Absolutely the worst clinic I've ever been to. The staff is clueless, they randomly schedule you…read morefor appointments without telling you at times that are impossible to make, then they ignore your requests for referrals and it takes them weeks to even communicate back to you. It is a total shame that people on medi-cal are forced to deal with such horrific service and healthcare. I would not recommend this clinic to anyone.

I was received by ROSITO . He was such a kind and patient…read moreattendant at the reception desk. Here to give a 5 star to ROSITO, But the Doctor called Lucas Burton was cocky and I didn't like him at all . BE KIND AND BE HUMBLE TO OTHERS , THATS WHY YOU ARE AT THE PROFESSION YOU ARE , TO FORTIFY YOUR WEAKNESSES IN THE CASE " YOUR LACK OF HUMBLENESS ". Thats on response to your thought : " thats how easy it is to take money our of people's pockets on the medical business " .

I had a very active childhood which has lead to my current conundrum...my body is getting back at…read moreme for all of the stupid things i did to and with it for several decades. Oh so many injuries have caught up with me. I've been to multiple Imaging Healthcare locations over the years but this is my preferred one. The staff has changed many times in that duration but the quality of care has not. The front desk person always greets you when you arrive and verifies that you have completed the necessary online check-in process. The wait times always vary but I've never waited an exorbitant amount of time for my appointment. The technicians have dealt with have always been polite and professional and most are quite friendly. I prefer to get imaging here because all doctors and clinics are able to pull scans and reports even old ones from one place. I do not need to get access or copies for follow ups or new doctors.

One-Star Review: Unprofessional Staff and Abusive Managerial Follow-Up…read more I am filing this review due to two distinct failures at the 3939 Ruffin Road, San Diego location. 1. Staff Misconduct: On May 6th, I witnessed a receptionist treating an elderly, disabled patient in a highly disrespectful and dismissive manner. The behavior was abusive and unacceptable, prompting me to file a formal complaint. 2. Managerial Misconduct (Regional Manager Michelle): The follow-up from the Regional Manager, "Michelle," was worse than the initial incident. When I called back to express dissatisfaction with her flat, initial handling, she: Called me by the wrong name ("Paul"). Explicitly minimized the witnessed abuse, claiming it was just my "mistaken perception" because the patient "had no issues." Became unprofessional, agitated, and volatile when I challenged her "damage control" tactics, accusing me of "talking over her." Tauntingly encouraged me to escalate the complaint to corporate. Conclusion: This experience shows a fundamental failure in customer service, from the front desk to executive management. Regional Manager Michelle's behavior confirms a culture of minimizing patient concerns and protecting poor behavior. I have escalated this complaint to the corporate office and strongly advise caution if you plan to use this facility.