When I got to the store there was an older gentleman at the counter working. He immediately seemed…read moreirritated that I was there. He Talked over me every time I tried to talk, not letting me complete one sentence. The best way I can put it is the definition of condescending in its truest form: Behavior or language showing a patronizing, superior attitude, where someone acts as if they are better, more intelligent, or more important than others.

Full disclosure - I grew up around the corner from Michael Press. But while we've known each other…read morefor decades, that only matters because its the reason I went to Mike for an engagement ring in the first place. However, it does not, for a moment, affect this review. Sometime a while back, I knew I was going to propose to my lovely fiance (spoilers! she said yes), and started shopping for a ring. Researched the important factors and started looking around, and while i found a lot of nice rings, nothing that really called to me. It was a frustrating process, culminating in buying what I thought would be the perfect ring online, only to return it. That was probably the lowest moment, and so I took a break in my ring shopping. Fast forward some months later, and I saw someone else from my hometown post photos on social media of a beautiful designer engagement ring from Mike Press, and so I reached out to Mike. I had no idea what I wanted, even after all that shopping, and couldn't have been more nervous. I didn't want to design a custom ring, because I have the imagination of a piece of wood, so I relied on Mike to ask the right questions and pick out a number of options. He was patient, detailed in his explanations of various rings and options, and came up with a number of beautiful suggestions. Nevertheless, I still could not make a decision. I was scared of completely screwing this up. I asked a million questions, then disappeared for weeks while I thought about it, only to come back and ask more questions. Mike never brushed me off or decided I wasn't going to be a sale - he just kept helping me along. In the end, not only did Mike find a beautiful diamond but he held it for me in spite of having other interested parties. Sent me photos, videos, descriptions, etc until I was finally able to pull the trigger. With the perfect diamond, he then suggested what ended up being the perfect setting to go with it. I was so trilled with what he put together that I wasn't even worried about whether or not Melissa would like it. Again, it was perfect. I wish I could find more good things to say. This was an incredibly stressful and nerve wracking process but Mike made it easy in the end. I was glad to give the business to someone I've known my whole life, but even still, was not expecting the kindness, patience, and helpfulness to the degree Mike provided. He bent over backwards to make this easy.

I have never experienced an Estate Sale where the company hired treated customers in such an ill…read moremanner. Only a few items were priced and waited in line for 40 minutes to be given prices that were ridiculously overpriced. The comments being "how long would you wait at Walmart". Witnessed the estate sale company being very rude, loud and insulting. They are not professional at all. Hiring them to run a sale for you from what I saw would not be in your favor. Many customers walked out the door saying how rude these ladies were.

We recently contracted Cleveland Estate Liquidators to help clear my mother's home after her move…read moreto an independent living facility. I was thoroughly disappointed with Jessica, the owner. I found her to be deceitful, dishonest and thoroughly disagreeable. Her approach appears to follow three basic steps: (a) assert that there is nothing in the house that will sell for much, (b) sell items for far more than she claims to have sold them for, and (c) provide a fictitious, understated accounting of what was sold. She grudgingly provided the accounting only after I pressed her for it, and even then it was incomplete and misleading. On the day following conclusion of the sale (which Jessica ended early so she could tend to her dog), my family and I began to donate the remaining items to local charities: Savers, the Cleveland Furniture Bank and a group of Syrian refuge families we had met day after the estate sale. When I asked questions about the amounts for which various items items had been sold, Jessica's response via text was "you're giving things away and you question the prices of items I sold?" Donating items to a worthy cause once the sale has contractually ended is my prerogative. Getting an honest and accurate accounting of all items Cleveland Estate Liquidators sold is my right. Further, Jessica removed small oriental rugs after the sale claiming that she had a client who might be interested in purchasing them. Days later, I realized that she had neither returned them nor confirmed their sale. When I inquired, she said she could possibly sell them for $20. It defies business logic that Jessica would go to the trouble of taking the rugs and selling them to a client in order to net roughly $7. More importantly, I have written confirmation that two large oriental rugs were sold for three times the amount she provided, and that a set of deck furniture sold for five times the price Jessica acknowledged. Based on my experience, this woman preys on families who are in the midst of major life upheavals. A death or change in the living situation of a loved one is often the reason for an estate sale or liquidation. It would be an extreme understatement to say that being dealt with in this manner, during a truly daunting family moment, is very hard to accept. My experience with Jessica entangled me with a person who, in my opinion, is simply mean-spirited, combative and untrustworthy. As my family and I consider our legal options, it is my hope that this review saves others from such an unsatisfactory experience

Frank was wonderful. He made the entire process easy. He cleaned out my Mother in laws home. He was…read moreopen and honest about the entire process. It took exactly the length of time he started it would. He also swept all of the rooms and vacuumed all of the carpets. Very happy with his services.

Highly recommend Attic to Basement. Mom moved from Ohio to Florida after 65 years in the same house…read moreand was taking very little with her. They came to her house and very patiently spent quite some time explaining the process and reviewing each room including the attic, the basement and the garage. They made it so easy; any items mom was not taking with her could simply stay where they were and they would take care of it all. The estimate was very reasonable. They communicated with us every step of the way and cleaned out the house in a timely manner. After they finished, we received photos showing each room empty and clean. They did an excellent job and made a very stressful move so less stressful. Working with this company was easy and enjoyable, and we highly recommend them.

This was my first estate sale and we had a wonderful time! Every single person was so nice and…read morepatient with my boyfriend and I. We were unsure how a lot of the process worked and multiple staff members took their time explaining everything. On top of that, everyone who helped us load our items up were extremely knowledgeable on packing and disassembling certain items (like a clock). We will definitely be on the look out for more of this company's sales. Absolutely loved Doris, Danny, and all the others!! :) Random note, but I was at the sale for quite awhile and all the items, no matter how big or small, were only treated with love and care. If I was ever in a position that I needed to have an estate sale, Doris would be my first call.

Prices on Saturday were higher than when they reduced to half price on Sunday. The…read moreadmiistrator/manager was so rude...never returning to their sales.

A friend highly recommended Neue Auctions as he has often participated and purchased in their…read moreauctions. Another friend and I attended one of the pre auction events in November 2023 and were greeted with such hospitality, it was an incredible experience. Cynthia, Bridget, Tom, Marjorie and team provided a wonderful overview of the auction process as I was an auction newbie at that point and did not understand how it worked as in my mind from movies, etc it was always in person. The process is super easy to learn and the items in the auction were so gorgeous - I ended up buying some chairs and participating in my first auction following the experience. My arts group will be doing an event with Neuve for the upcoming auction in February 2024. Cannot wait and couldn't recommend them enough - you will spend some money here

I recently called about a collection of Jim Beam decanter bottles. The collection contains…read moreapproximately 5-600 of these decanters. The lady informed me that they was staying away from the "modern" collections. Only problem is most of these decanters are from 1980 and before. Quite a few very rare and expensive collectors items from the member only jim beam club. I had a professional appraiser tell me that the collection would sell between 10 and 25k dollars at an auction. If you have anything that you want auctioned off i would advise you to go to Kikos auction house. the lack of knowledge from this place is astounding.

I have never been spoken to quite so rudely as at the Akron sale today. I was without cash to cover…read moremy purchase but had check, the checkout assistant rudely barked "And?" and proceeded to suggest I continue shopping or go to my bank (the sign stated minimum charge $25 for credit/debit cards but didn't specify that for personal checks). She called over another woman who said absolutely not could I charge the payment (I said nothing about wanting to charge, I wanted to pay by check) because she is charged 3.5%. I would have been willing to have her add that charge into my payment, however the rudeness and distinct lack of interest in my purchasing items left me with no option but to leave without. I personally am charged 2% when making sales using a debit/credit card and I would never dream of telling a customer this - the customer doesn't care what you are charged, if you are in the business to make money, and want repeat business, you work out a way to do that. How dare you speak to me with such an belligerent tone. Incredibly rude. You can rest assured I will never shop at one of your sales and I would recommend future sale attendees and potential customers of your services to reconsider if you want a good experience.

From the owner: Specializing in: - Liquidators…read more- Appraisers-Business, Commercial & Industrial - Estate Appraisal & Sales - Real Estate Buyer Brokers - Appraisers

My father passed away and we put the house on the market and had an estate sale. The woman I met…read morewith Marta, said that she would be holding the sale. She seemed knowledgeable and I was comfortable with her. The realtor called and was alarmed that the lock box key had been taken. I was upset, called Marta, got no reply, and called Marcia. The 2 men that worked for Marcia took the key without permission. I asked what happened to Marta, the person I contracted with, and was told she quit. This was days before the sale and I found it to be unscrupulous that I wasn't informed. When hiring for a service contract, such as an estate sale, you are hiring a person based on their skill. I contracted with Marta, who told me she would be there every step of the way. I told Marcia she is not who I contracted with and I wanted the key returned. I told her I was not comfortable with her doing the sale. She said fine (she has no email to follow up with). Subsequently I was alerted that there were people in the house. I spoke with David, and according to David, Marcia must have forgot the conversation I had with her. I asked how they priced the items and they clearly had ZERO knowledge of antiques. I sent him comps that I found nlline in 5 minutes and thank God he changed the prices. If you are looking to pay someone to hold a garage sale, then they are fine. If you have any antiques that are valuable, stay away!!!! Also what they leave in the wake of the sale is horrifying. The realtor was shocked at the mess they left. I am thankful the realtor and photographer got the photos of the house prior to the mess they left.

Marcia and her crew went through literally thousands of items in my grandfather's house. They…read moreorganized everything, priced it, held a wonderful sale and then cleared everything out. I didn't have to worry about anything! This was not a small task as each room of the house, including the basement, garage, and shed were stuffed full of years and years worth of items. Even more, because I do not live in Ohio, Marcia kept in constant communication letting me know how the cleanout and tag sale were going. After the sale I promptly received a statement, check, and an accounting of sales along with the sales books showing the sale of each item. I highly recommend Marcia Zarembka!