These people are a joke. The vet couldn't decide where to poke my purebred dog that I paid a ton of…read moremoney for. So they got mad at me for being concerned. My dog isn't just some rando. I bought him to breed. I want professional care from a vet. The gril poked my dog over and over with no results as my dog was getting more and more nervous as was I. I had her bring someone else in and they did it almost immediately with no problem. I was being targeted as a "toxic male" as men do today for disagreeing with the quality of treatment I was receiving. I have never been treated so disrespectfully. I asked for them to never put me with them again. I got a text this morning saying that it was my fault and they were cutting me loose. All because i didn't like my puppy being needlessly poked over and over due to not knowing how to hit a vein.

Maybe they do well when caring for other pets but in my most recent visits I felt ostracized and…read morebelittled by staff which is truly disappointing. In October I had an annual vaccination appointment for my dog and the provider(s) ran behind by 20 minutes yet the receptionist didn't call to inform me that the provider(s) were running behind although I called to let them know I was in the parking lot.. What is irritating about that is if I were running behind by 20 minutes, I would have been TOLD that I needed to reschedule the appointment. I don't see how there time is more valuable than mine so I opted to reschedule rather than continuing to wait. Due to Lakeview Animal Hospital transitioning to a new system, I was looking at a 3 week lead time to get back into the practice which wasn't feasible for me because I live in a community with many dogs and I didn't want my dog to be subjected to contracting something that I was going to Lakeview Animal Hospital to receive preventative care for. The receptionist advised me to take my dog to Tractor Supply for the vaccines I was trying to receive at the scheduled appointment mentioned above. When I was trying to confirm that Tractor Supply provided those series of vaccinations I was talked down too as if I was supposed to know that Tractor Supply had other functions outside of providing "tractor supply". She made it seem as if I was asking stupid questions when I was simply trying to confirm the information she was sharing with me. It was embarrassing and insulting to my intelligence and really pissed me off because I was simply asking questions. Her tone on the call upset me because ultimately this entire situation was due to poor communication when I was never advised that the provider(s) were running behind 20 minutes!! I will admit that I called her out of her name as I hung up the phone BUT due to her poor communication and my frustration, my dog and I were dismissed from the practice. Absolutely absurd when this entire situation was due to Lakeview Animal Hospitals poor communication. Another instance of poor communication within the practice is when I brought my dog in knowing he had a yeast build up. I knew this already by the smelly paws and excessive licking/scratching. When I was expressing my concerns with one of the providers she took a piece of CLEAR PACKING TAPE, ran it across my dogs skin, took the PACKING TAPE looked at it under a microscope and charged me $55. I was thrown off when I received the bill and stressed that to the provider. I gave a very simple analogy which was that when YOU go to the gynecologist and tell her or him that you think you have yeast, they take a swab, put it on a glass slide, look through the microscope and confirm if you do or don't. That's not an additional charge within the visit. She didn't have much to say when I said that because it's true. If she would have COMMUNICATED that it's an additional charge to execute a task that takes all of a few minutes and that you essentially learn how to do in middle school biology, I would have opted out. All in all, I am disappointed with the care that I received for our dog. He's a registered emotional support animal to combat the loss of my husband and step daughters in a tragic accident. He's not just any old pet, he's a family member and he serves an unimaginable purpose for my daughter and I.

Everything about this place is excellent - customer service , communications, staff knowledge and…read moreprofessionalism (with great personality thrown in !!! My best Vet I have met in the area!!!

Manager is concerned more with how things look then making anything else better for the staff…read more Medical records do not make sense, Staff talks horrible about eachother and you get to listen to it while on the phone with someone OR from their lobby. Can never get a refill on a medication promptly. Vaccines run out all the time and they do not bother to tell you until you make your way to the office to find out. PRACTICE IS GHETTO. Only one of the front desk girls helps while the other gossips or gets sassy on the phone with you. NO GO. DO not go there!

Dr. Croom is humble, caring, knowledgeable and trust-worthy. She is supportive in many ways,…read moreincluding end-of-life care & services. I can tell that she truly cares about animals & reptiles. I highly recommend her!

They responded to my text and were able to give me some really good information about getting help…read morewith my senior cat!

They weren't good to start with a year ago but I gave them a chance. Today some new girl cut me off…read morewhen I tried to speak then gave me attitude when I questioned the higher price. The guy who charged me last time was sitting right there and looked me in the eye and lied saying he didn't hear anything. The girl went to the back saying she wasn't going to deal with me because I was rude but apparently it's OK for her to be rude. I was so worried about my cats. I told them they better not hurt them or I would sue them. Facts! A promise threat whatever. These people have zero care for other's fur babies. They gave me cash back refund and brought my cats out. Their rude employee had such a head trip and now my cats have to suffer. Nobody should take their pets here. I cannot believe the owner allows this. It started with the employee cutting me off, then being told the 2nd distemper would have a cost (but my other cats weren't charged for it), then continued attitude from the employee. Uneffing real.

Very nice and do a great job. Took great care of my little boy and he was very good when he was…read moredone.

I love Dorr vet. Dr Casey is the best. She sits on the floor with my Ranger and crane. While she…read moreexamines them. Treats them as she would her own dog. Thank you for taking care of my fur babies.

I've asked that the owner contact me three times and still nothing…read more I found out our dog (who had just been in recently) was not up to date on her vaccinations. How does a clinic let this happen? I spoke with the "Office Manager" and realized I was not going to get anywhere with her when she commented "it's not like we tried to kill your dog." Seriously!! I was appalled and still am that they: 1) missed two crucial vaccinations 2) they comment about not killing our dog 3) no offer to reimbursee us for the money we had to spend on the vaccinations at anther vet that they shouldn't have missed in the first place.

The absolute best Veterinarian on the planet! Moved to Michigan 2 years ago and Dr. Hart is in the…read moretop 5 reason to live close to Middleville. Now if I could find the same care by fur babies get for me and my wife I would living the dream.

Dr Henry came out when it was snowing and after hours to assist our 18 year old Italian Greyhound…read moreto get over the rainbow bridge. When he arrived, our pack welcomed him with open paws with licks of happiness and they do not like vets at all. It's as if they knew he was there to help their good buddy Sal. His lifelong companion (who grieved his last pack loss for 6 months) was present and the grieving process has not been as difficult. Dr Henry was very compassionate, explained everything and was in no hurry (even though it was late night) to allow us to do what we needed to do and say our goodbyes. Sal was such a gentle soul with an abundance of spirit. Dr Henry made a very stressful thing to do so incredibly peaceful. The photo is of Sal from 2012 when he was "young and vibrant" at 10 years old. We look forward to working with Pickle Street in the future! Thank you so much Pickle Street Veterinary Services!

I have been with Gull Lake Animal Hospital for over 10 years. Their services have plummeted and…read moreprices have exploded. I called today because our boy has an injury and was met with terrible service over the phone. An "I don't care" attitude and matter of factly indicated I cannot get in for a week if I can't come within the next 1.5 hours. Very disappointing and I'll be leaving with my two boys to find another vet.

I was thrilled with how quick they were able to schedule our two older gals for their appointment…read more(our puppy came here before). They needed their rabies boosters and also, as new patients, an overall check up. I was so pleased that the DR presented options - not pressuring us to change or do different for our older gals. She provided great explanations about updated suggestions for treating allergies and joint issues. It was a great visit and I'm so grateful that our plans were also respected.