I went in to urgent care today 1/9 after experiencing symptoms extremely common with bronchitis or…read moresome type of upper respiratory infection. I am a self pay patient so it takes alot for me to get myself to a dr. But when I went 4 days with no symptom relief and my mucus turning a bright green I figured I may need an antibiotic. I checked in as normal, I was called back pretty quickly and even though It costs me $150 just to be seen I was at ease to know I would be leaving with some relief. Nurse took my heart rate and bp, and asked about my symptoms. Dr came in and the only follow up question was "are you on birth control?" I said no. Haven't been in years. She then proceededs to do no swabs, no covid test, no bloodwork, no chest xray and tells me i need to go to the emergency room to rule out a clot! we went from zero to 100. Let's not rule out influenza or infectio. But let's make you spend potentially thousands of dollars on a ct scan for a blood clot!! All because I had a stage one elevation in blood pressure. Needless to say, I took my chances and left without going to the er. I think the 4 day embolism would have taken me by now. And left with no medicine or diagnosis!

I was running a fever and came to St. E urgent care on a Sunday when all other urgent cares were…read moreclosed. It was clean and really bright and airy. Paperwork was a breeze and I only waited around 10 minutes before I was in. I was THOROUGHLY tested and treated here. I have been to a few different urgent cares before and some of them write you a script for antibiotics after seeing you for literally 2 minutes (which is SCARY). I got a full exam from a real nurse here and great advice. I was in the exam room for probably 20-30 minutes while they tested everything including my vision! I was thrilled to see this kind of personalized attention. Not to mention how incredibly friendly everyone working here was on a SUNDAY. I'm still in shock. Super nice. Highly recommend. And I got a freaking CARD from them today with a handwritten - hope you're feeling better on it. I'm in love. Hopefully won't have to be back but if you're in a pinch THIS IS YOUR PLACE!

You decide. I quote their medical professional,…read more Look as a person that works in the medical field I agree with this but not much else. I'm not anti vax but I also didn't want the covid va$$$. well whatever it's called. I wanted to further my career in a world wide prestigious place of employment and life saving place for children,when it was a requirement to get it almost 3 years ago. They have since backed off after that year and has not been mandatory. I don't care which party you vote for but we have lost good medical professionals when that was forced. But at the same time there are more issues to not force on people women especially that also need to be taken into consideration.

I cannot comment on others' experiences but it was not a reflection of what I experienced. I was…read moreheard and seen when I spoke to the staff. The nurse was kind and understanding and made me feel so comfortable. They solved the problem and got me on the road.

Friendly people and they identified an allergy medication change they changed everything.read more

Visiting friends in KY and came down with a sinus infection. Everyone was so help, I wasn't sure…read moreabout insurance coverage being out of state. Aiden at the front desk helped me figure everything out and the NP went above and beyond to make sure I'd be comfortable and feeling better before traveling again! Thanks team!

Friendly, fast and professional care during my visit today…read more Dr Woods and Parker (the medical assistant) assessed my needs quickly and provided a solution in a friendly and professional manner. Also the receptionist at this location is always extremely customer driven. She greets you with a smile and processes your info quickly. I also observed how she went out of her way to relax a young child who was apprehensive and scared. Great job here this morning 6/17/25. Jim Purcell

Poorly done lab work resulted in a blown out vein. Long wait because the woman who did it was…read morepulled over for speeding which is what the desk women were talking about. Wish I had gone to another location to have it done!

Went to urgent care due to still feeling very ill after being in st elizabeth ER 3days prior when i…read morewas short of breath and was diagnosed with uti. I had to request glu strep covid test even though i went in with complaints of ssore throat and cough and drainage. They all came back negatinve so when symptoms persisted i went to urgent care. Stavy was very thourough and retested me and it came back positive for strep i have now had first dose and low grade fever broke. throat much improved. Someone who listened to her patient and went ahead and retested has definately impressed me over st e hospital. Should have gone there first. Thank you stavi and florence urgent care and everyone who participated in my care

I came In one Sunday not able to walk on my foot, it was extremely painful and swollen, the nurse…read moretook so long to put in my information before I could be seen. When they finally finished I was looked at and had xrays done and was told that by the end of the day or early the next I would have results. It took over 3 and a half days before I was finally told it wasn't broken but by that point I had figured it out. They then proceeded to charge me 150 for a worthless foot brace and when I called the number provided to ask questions about my bill I was met with a voice message saying to leave my number and they would call me back. They never did call me back and just sent the bill in the mail again. Its impossible to pay the bill online and I will not send my credit card through the mail. overall 0/10 experience and I recommend you to deal with whatever is bothering you on your own rather than this "urgent care" making the problem somehow more painful. I should have waited and went to ortho cinci when the opened the next day.

I was well taken care of. Everyone was very nice and took great care of me from sign in to…read moretreatment.

Very happy! Quick in & out!!! We left St.E & came here because they were turning patients away at a…read more40 cap per day. Bluegrass got us right in. They were awesome! Great Dr.

I went in because I have sprained or broken my ankle. Their website indicated that they do x-rays…read morehere. They don't. So you wait to get a referral to go to the hospital and get x-rays. I thought that these places were designed to keep people out of hospitals so that ER could address real emergencies. A waste of 40 minutes. Plus the front desk attendant had zero interpersonal skills.

I went in on a Sunday for a UTI that I couldn't stand for a moment longer. First walking in, the…read morereceptionist was very kind and respectful. They had me fill out paper work and I did registration over the phone with a link, which was convenient. I got taken back quickly and the staff got my vitals right away. The PA was truly amazing. Got me taken care of quickly. I was very impressed. I'm so thankful for being able to be seen at this urgent care and the staff was awesome. The place is small and clean but I feel needs updated chairs and walls repainted but those are minor things that honestly don't matter as long as the care was amazing. Give this place a try!

Excellent nurse practitioner. She is very caring and helps patients and families of all ages and…read moreall economic backgrounds. I would go to her again!

Great people took care of my problem would highly recommend. Glad they are nearby.Wish them the…read morebest.