Absolutely loved visiting Le Labo Newport at Lido Marina. The store is beautifully designed and has…read moresuch a clean, relaxing atmosphere. The staff were incredibly welcoming, knowledgeable, and took the time to explain the different scents without making me feel rushed.

Came in today (01feb2026) planning on buying one perfume for myself. left with two, one for me and…read moreone for my wife. we're a le labo family forever now. shoutout to Adam, especially. cannot recommend this store enough!

When you go here, ask for Michelle. She's a great listener, makes great suggestions, and I felt…read moregood about my purchase. The one thing that they didn't have in stock, she ordered and had shipped to my house. It's an odd little shopping area but if you have the parking app (parkmobile?) installed, parking in the neighborhood is pretty easy.

First of all, it has been two hours since I was in this stores and I am still appalled by what has…read morehappened. At 1:15 P.M. Pacific Standard Time in the Newport Beach Cos Bar on Friday June 30th 2023, I entered the beauty store for my first and definitively LAST time. The moment I walked in to the store I heard lots of unpacking and since I had walked this street before and never noticed this store before, I asked if the store had just opened, to which a blonde lady told me "no" and I playfully said "really? I've been here before and I never saw this store" (the storefront is relatively small) to which an employee told me something along the lines of "clearly you weren't looking that hard." I brushed off this encounter and approached a table with foundation. I was in a rush that morning and had zero makeup on, so I took this opportunity to try on a new foundation brand that I didn't know existed. No one helped me. I chose the shade myself and then when to the small mirror on the counter to look at the shade. Then an older blonde White female employee came up to me... I told her I didn't know La Mer foundation existed, and she made a rude face to me. I told her that I have acne, and wanted to see how it looked. She said you me "you have breakouts, you don't have acne. If you had acne it would look different." At this point, I already had foundation on my face so how would she know? Also according to Healthline.com, breakouts are acne, so what is she talking about? She then told me I needed tinted foundation. She rudely told me I picked the wrong shade even though she wouldn't show me what shade I needed. She told me I needed tinted foundation, without helping me find what shade of tinted foundation. She told me I need to use bronzer, without telling me what kind of bronzer to use or how to use it. The constant scrutiny and baseless and confusing remarks made me feel hostile atmosphere. The final and most strong evidence of horrendous behavior came when I was looking in the mirror. I was looking at an adjustable mirror sitting on the counter and she took her hand as she was standing behind the counter and tilted the mirror, so I could no longer see myself in the mirror. The mirror was in front of my but after she tilted it, in was no longer in the view. I WAS ACTIVELY LOOKING AT MYSELF IN THE MIRROR AND SHE MOVED THE MIRROR SO I COULD NO LONGER SEE MYSELF. Being naive and confused as to what was happening I took the handheld mirror next to the original countertop mirror I was looking at, and used it to look at my skin instead, while she stared at me in silent anger. How horrible you are. I am not sure if this was about race but I am an Asian woman while she was White. Appalling. I am hoping this store has surveillance cameras so they can pull up the footage and corroborate exactly what I've been talking about. Absolutely disgusting. Shame on you. Crazy. (BTW go look at the other bad review, clearly this shop has something against Asian women) I also had a spoke with the store director named Michelle, who claimed that employee whom I had a horrendous experience with was named Eraine.

The ever aesthetically pleasing Aesop shop. There was a lot of people perusing the shop and there…read morewas only one lady hustling about on a beautiful sunny Saturday. Love that they have a sink where you can wash your hands with their various hand soaps and lotions ready at hand (heh) for testing and smelling. Hand towels were available. The AC was out so it was a little warm but everyone was still having a great time. Great shopping spot to spend the day at in Newport Beach!

Popped in to treat myself for my birthday. We weren't greeted and when we were it was an "I'll be…read moreright with you" and it came from an older white blonde woman with attitude, as if we were an inconvenience in an empty store. We helped ourselves to some testers and were chastised for smelling them. "Only the ones marked 'tester' are testers" like. We can read girl. We felt very disrespected, and even if we weren't going to buy anything we still should have been treated like any other customer. We ended up leaving empty handed. I've been to other locations and have never been made uncomfortable by an employee. Disappointed.

I have been wanting to check this store out for a while now since I follow them on IG. Beautiful…read morestore with lots of unique and good quality products. It's a great place to buy gifts for pretty much everyone on your list. Cute dishes, candles, skincare, jewelry, blankets I can go on and on. I bought flavored sea salt that's perfect on my Foccacia breads. I love to bake breads and when I see a good salt I can't pass on it. Location is great and customer service is ok. Prices are on the higher side but it's a tourist destination so it's expected plus they have a unique inventory.

This place is adorable!!! Has quality goods for the home, for yourself, for a party, and for gift…read moregiving. I felt in love with with. The owner was so charming. She has lovely taste!!! I got a french rose perfume and smudge stick for the home. I highly recommend stopping by. Please check the hours before hand, is only open a few days a week.

Booked the $150 1-hour appointment online and was assisted by Julie. I was early and one of the…read moreother reps offered me a seat and water while I waited. Julie asked about my routine and found the exact colors to complement the four weddings I am attending this year. For anyone who has very little makeup knowledge like me, I highly recommend this service.

Jacob has been my SA for more than a couple years now and he's amazing! He truly loves Chanel and…read morehas so much knowledge about the brand. I love my shopping sessions with him and he always texts me when there's new releases! If you are new to this store, I highly recommend you ask for Jacob.

Kelsie it is very sweet and she helped me pick out a few different home fragrances and perfumes…read more First I like the peach fragrance and then I changed my mind and found another one. I like more! I love the Wicked themed candles and all the merchandise. Everything in here smells amazingly delicious! They're very helpful and it's a great experience shopping here. The prices are fairly reasonable for Newport Beach.

Went here first Christmas candle gift. Small store but…read morenicely and the service went nice with everything question from customer.

I had the BEST experience with Alicia at Sephora! She is seriously amazing at what she does. From…read morethe moment I walked in, she took the time to really understand my skin type, concerns, and what I was looking for. Nothing felt rushed or salesy--she genuinely cared about helping me find the right products. Every single product she recommended has been a game changer. My skin has never felt this smooth, hydrated, and glowing. I've already noticed such a difference in both how my skin looks and feels--it's like a total refresh! Alicia is not only incredibly knowledgeable, but also so kind and easy to talk to. She made the whole experience fun and personalized. If you're going to Sephora, you NEED to ask for her. I'll definitely be coming back just to shop with her again! 10/10 recommend

I went to Sephora on Mother's Day with my daughter and unfortunately had a disappointing experience…read morewith one of the employees. I asked if they had a certain lipstick shade my daughter was looking for, and he opened a drawer, quickly closed it, and told us they didn't have it. After he walked away, I checked the drawer myself and the shade was actually there. I also asked about my free birthday gift, and he told me it was only available during your birthday month. But when I got to the register, the cashier immediately told me I still had my free birthday gift available. The misinformation and rude attitude really took away from what should've been a fun Mother's Day shopping trip. Thankfully the cashier was much more helpful and kind.

Bought my first pair of Laurence Dacade shoes at this store. The store was super easy to shop…read more Everything is very easy to look for. The staff and owner are both so welcoming that you feel bad for not buying anything. Lol! It was a beautiful pair of shoes though. I wear this pair and got so many compliments when I walk on the street....... LOVE this place, it's perfect place if you don't want anyone to disturb you, but focus on shopping alone.

This is a really special boutique! The owner hand picks gorgeous unique women's clothing, jewelry,…read moreshoes, perfume, hats, from avant garde hot designers around the world! You will not see items like this at South Coast plaza or Beverly Hills. These items are the creme de la creme of fashion from Paris, London, NYC, etc. You must go here to admire the beautiful fashion and treat yourself to something truly special.

HALLELUJAH! My loccitaine location is back at fashion island! I was extremely upset when I went to…read morefashion island the other month to pick up some stuff At L'Occitaine, and it was NO LONGER NEAR GARY's. At that time, I had issues with my auto replenishments through the L'Occitaine website, so I called corporate to rectify the situation. while on the phone with the customer service representative, I explicitly stated that I was upset that their fashion island location was gone. He replied by saying that and I had two choices of boutiques near me: SCP and mission Viejo. He gave me incorrect information. That said, I was BEYOND happy to see that they RELOCATED. Lecia was an absolute doll as well as the other sales associate. They helped me find everything I needed, threw in some samples, and included a birthday gift as it's my birthday month. The new store is larger,not as crowded, and it is as vibrant and lovely as the people who work there. This is the only boutique location I will happily spend my money at, and I'm just so happy they relocated & are still at FI. There was NO WAY I was going to deal with the madness and inconvenience of going to SCP or Mission Viejo. So happy to find the new location today. Thanks for the stellar service, Lecia and staff! I appreciate y'all.

Hanady has excellent customer service. She helped me and was so professional and kind. I appreciate…read moreher sweetness. I will return to this store because of her.

Tantamount to a ceremoniously magnificent orchestration of a symphony. The tandem team of Titan,…read moreLinda (Seasoned Stylist) and Jaime (Meticulous Tailor) collaborated with expertise, humor and professionalism. The styling experience is where efficiency and creativity intersect. Time with the team went by quickly and we walked away as new people with foundational items to lift our moods; and look good as we navigate the world and socialize to bridge gaps and strengthen support and stand in solidarity.

I was shopping for a professional outfit for an upcoming speaking event so I came to Nordstroms…read more This location of Nordstroms is at Fashion Island, conveniently by a parking structure. Anita was so helpful. She listened to my preferences and walked me all around the sections that would have professional clothes that fit my occasion. After we were done browsing the professional outfits, Anita continued to support my shopping needs in active-wear and intimates. Thanks to Anita, I was able to find everything I needed. She was so sweet and helpful. Definitely above and beyond service. Cost shopping at Nordstrom can be on the pricier side, but you get long lasting quality products for the premium pricing.