I love all of the wellness scents and it smells so amazing and healing here. I love my energy 4 pack and take it with me when I'm traveling. I highly recommend coming in snd letting them make a special gift to enrich your senses. read more

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Store seems to have some good natural options for different things. Pain management, sleep, body, etc. What I did not like is that immediately when you walk it, someone is on you. Not just to introduce the brand, but really just follow you around. I hate that. Let me explore. Every time I would grab something to purchase, I'd get asked "Are you ready to check out?" Or "I can check you out!" Like geezes!! I'm still shopping around. There were a few products that I wanted to purchase, but I didn't like the approach. Are you rushing me out? Are you making sure commissions go to you? I don't know.. but I didn't like it. I'm sure I'll be back, but I'll walk in saying I don't need help, thank you! I do want to note. I very much appreciate that when you walk in, you are immediately greeted. THAT I do appreciate. I got 2 items, let's see how they work. I guess I'll change my 3 start to a 4 start. read more

I used to really love this store and have been shopping here for a number of years. I recommended it to several of my friends who changed from shopping for their essential oils at other places to buying exclusively from here. However, today, I tried to exchange a brand new diffuser that I purchased a few weeks ago for a bigger one because this one had a shorter run time that I wanted. It also carries stains on its surface. The sales lady argued with me that their company basically has a no exchanges policy. This makes it challenging to shop here, not knowing if something will actually work for someone or not. It's a questionable policy to have for items that are over $100, since these diffusers are actually not very different from the stores with ones at half that price. I guess, buyer just beware. After all these years, I won't be shopping here anymore. read more

Beautiful Store in Fashion Island. They have the best quality products. I've been buying oil diffusers from them for myself, my spa, and my friends. After 6 years, all of them still work very well. The essential oils are also very good. They use natural ingredients and it concentrated, you need to use only 5-10 drops and it can make a larger space smell very nice and don't give a you a headache like other chemical products. Service always friendly. Taylor is the best, she is very helpful and kind. read more

I had heard from a sales associate at another store how great this place is. She was wearing one of their rollerballs and it smelled great! So I came in looking for something for pain for my knees. Oscar helped me and he was awesome! So passionate about the products and knowledgeable. He recommended a couple products he had used. Also brought a diffuser and oils. Can't wait to try other products!! read more

I like the product but not the service.. The young women who helped me today was nice telling me there was a discount on 3 oils but it also felt very forced in sales. The girl behind the counter who just gave me the up down and judged me wallet when I was at the counter was a huge no go for me. This was my third time there and every other time it's been professional and the people there were genuinely happy to be working there. Saje is supped to be above and beyond for customer experience and oils. 1/4 of the products were made with seed oils and citric acid, and the people are now super fake. Idk.. I think this is my last purchase. read more

Go to place for my Peppermint Halo ! A real life saver for my headaches! They would match the online sale price and no shipping cost with no wait here! Friendly helpful staff and right on Fashion Island so conveniently located! Check out the amazing deals available too with other products! read more

Well that was slightly annoying, spent some hefty dollars to get some aromatherapy headache relief in the form of a cute little zippered pouch filled with 3 aromatherapies. Upon paying for my items, the store assistant placed them into one of their bags. "Oh no" I says, "no bag for me please, I like to keep a low footprint". "Oh you might as well take it, we charge you 15 cents for it", "oh" I reply, "but I don't want it". ""No, you should take it, you paid 15 cents". "Refund me please, I don't want to buy a bag and I think I should have a choice.!" She did after some haggling, but be warned, whether you like it or not, they will make you buy a bag for 15 cents. Ridiculous! read more

Do not buy a defuser here. I spent over $100 on a defuser as a gift and the power cord gets HOT after on 1 4 hour cycle. Unsafe and store refuses return it and only offers another power cord. Had this less than a week. Buyer beware. Poor customer service, poor products I suggest you avoid at all cost. read more

I would not recommend shopping at this location. The manager is argumentative and condescending. Her and another female staff member were very frustrating when trying to resolve an issue with a product and treated me so unfairly in the store. Another employee and costumers even noticed how uncomfortable the situation the staff created was. It's a bummer because the company makes some nice products but after this experience they have definitely lost my business because it's clear they don't care about their costumers. read more

Came here after strolling by and was overwhelmed by the 15+ diffusers going off. I immediately checked out the baby section since I have a daughter who struggles with eczema. The sales people here are eager to help and really nice. I could only handle so much scent. So after trying a few products I had to book it. Second time coming at the store was an intentional visit as my SIL informed me it was a new line of oils from Canada. Knowing that Canada has stricter rules and regulations for their beauty and goods I decided to give it another go and brave the mists of diffusers going off. I ended up buying a baby lotion to try out on my kids. So far it's been a winner. Absorbs well on my kids, really hydrates their skin, and leaves a pleasant scent. They also had something for the car and since it was 20% off I went for it. All in all, despite the overwhelming scents going off at once, their products thus far seem great. read more

Had a great experience at this Saje as I have at other Saje locations. When I got in, I walked around a little and was kindly greeted by Toni. I was looking for some new essential oils, like for energy and she recommended I go for the rollerballs. I have a few rollerballs and the ones she recommended were great and they were all new. I went for Unwind which has a nice aroma, which had a nice, subtle earthiness and she recommended two more. I also got another one, I believe I got one for energy and a yoga mat spray. Toni was very knowledgeable, answered all my questions and was super friendly! What's even better is that I came on the right day! They had 20% off that day! Sweet! Plus, with my account (which is free!), I was able to get a free rollerball! Woohoo! :) Every time I come into any Saje store, it feels like I'm in a spa. So zen, relaxing, the smells are amazing and so calming, yet uplifting at the same time! Amazing! I literally want to buy everything in there but gotta take it slow, lol. I always walk out so happy when I come out of that store. Love their cute, eco-friendly bags too! Great customer service, great products, great value, great store, great company!! :) Saje should seriously open up spas, whether in their stores or as a separate place but they seriously should! So relaxing and calming every time I step into their store!! Amazing!! :) read more

Love Saje products! The store Manager, Marissa, was super helpful; I called to make sure they had everything in stock that I wanted and she patiently worked with me to gather them all. When I got there, she made sure I got any/all discounts and gave me a few samples of body butter too (really nice product btw). I typically buy Saje online, but enjoyed visiting the store and was impressed with the service. Store is near Macy's. read more

Love this store! Employees are great! So knowledgeable about the products and very personable, so refreshing, bought a few items for a gift basket for friend who loves their products, thank you Saje Wellness! read more

I had never heard of this brand before, but when my friend and I walked in, the manager Marissa was really nice explaining all the types of essential oils and how it supports mental and physical well-being. I bought the nighttime oil for my daughter to help her get to sleep faster, and now she asks for it before bed! Best $$ I've spent. I'm interested in buying the diffuser next! read more

Store: Beautiful store and smells wonderful. Products: Great oils. The blends are great. I love the rollers. Price is a little high. Service: Knowledge. Nice. Very push. I personally like to walk around and look at things then ask questions if I have them. They great you right away and start telling you everything about oils. That why I shop online. read more

I always stop in. I ALWAYS LOVE TALKING with Audrey and Alice! I swear they represent what Saje's philosophy stands on the best. Very knowledgeable and come from more of a learning conversational standpoint. Its what first pulled me into the store and wanted to learn more about the products. But I never felt pushed...until now. She was nice, think her name was Shadara. I introduced myself and she was very conversational but the biggest turn off... in which I feel I am not alone.. when someone just won't stop pushing product. I mean I have a lot of Saje products and I love them. So you don't need to make it obvious you care more about your damn numbers then about what the product really is your trying to sell. I had never felt so annoyed in this store. I didn't even stick around once that happened. Only came in for some lip balm and was debating a body spray but decided not to when I apparently had a personal shopper with me that wouldn't leave me alone. Anytime a store does this, I will just leave. Every time. I can't stand it. This is coming from someone with a retail background. read more

My husband stumbled across this store way before I did. He's tricky like that with the holiday shopping and sent me in an opposite direction at Fashion Island that day. Once I'd unwrapped the cute little Pocket Farmacy he'd found for me, I was enthralled with the idea of visiting a whole store of the same! To be fair, if I lived next door to Saje, I'd be in SOOOOO muuuuuch trouuuuuuble! I would maybe need an abundance of these fantastic essential oils to help calm my nerves after the credit card statement arrived. But, really, aren't there so many other trivial things we can spend money on than our health?! The essential oils are all very high quality. The blends are simply divine! Peppermint Halo is one of may favorite oils ever and the lavender rarely leaves my side. The dispensers in the travel case allow for drops or roll-on application, which I also love! I've now purchased two collections - the Pocket Farmacy which I travel with all the time - and the Happiness Blend Diffuser Collection which keeps our home filled with rays of sunshine during the day and the sweetest dreams at night! This is so much better than retail therapy - I believe it's a path to optimal health! If you're going to dive in to a holistic approach to your health, or if you want to explore MORE than you've yet found with oils and natural wellness and skincare products, Saje is a great retailer to experience! read more

LOVE LOVE LOVE this store. You will walk out spending some cash but not regret a single dollar. I bought the farmacy kit with the 5 different oils and put some on before bed. Never felt more relaxed. I can't wait to continue using them, especially with how stressful and intense some days can be! It'll be your secret defense mechanism. Invest in your health & happiness! Natural oils are the best therapy, especially the high quality ingredients they use :) These natural oils make you relax and forget about all the tension you may carry in your body. read more

WE went in yesterday and I love this kind of store....I hope it stay because this should not be just a trend....I bought the 80.00 black aroma Breeze and one oil... Many employees were there and nice enough but definitely didn't seem interested in explaining all of their products and I was looking. On the phone I agree not overly informative or knowledgeable...more like "ya ok bye!" I will go back but explain the products and take an interest in what your selling!!! read more

Brand new Saje Wellness store just opened at Fashion Island, on the Macy's side. My bestie introduced me to Saje blends and diffusers when I was visiting her in Canada, and I was hooked immediately! Their blends are tailored for relaxation, productivity, and everything in between. Spa Spirit and Unwind are my favorites, and I'm sure they'll have one (or ten!) that will delight your senses. I'm so glad there is a convenient location to my home, I have a feeling I'll be in here a lot. Five stars for Saje Wellness! read more

Saje Natural Wellness - Cosmetics & Beauty Supply Near Me - Newport Beach, California

My boyfriend and I came in here to get his mom some oils and ended up getting ourself some stuff too. This review is for Theresa, she was incredible. So friendly and down to earth, helped us so much with all of our questions and all of recommendations. She must have opened 15 bottles of oils for us to smell and went out of her way to find the littler holder that you're supposed to get with your purchase of oils because she thought they sold out of the size we needed and remembered someone had returned one so she went looking for it. She really went above and beyond to help us. She's very knowledgeable about the products here and was just a very kind person who really seemed to love her job. Often times you get customer service that's a little to over the top and in your face and doesn't always seem genuine but that was not what we got at all from her. She just really wanted us to leave happy and we did! We will come back here for all of our oil needs to see Theresa! If she isn't a manager, make her one because she's a great representation of this store and business and deserves to be rewarded for her amazing knowledge and customer service! read more

The manager was extremely rude I brought in 3 units that I didn't feel was working correctly and I already had return labels but I figured I'd bring them in there cuz it was easier. She didn't care that I told her one of them was on for 4 days she was rude very dismissive and if she's the manager she should be managing a store if she treats people that way, I even told her that we were here 3 weeks ago and the store was closed she said well we had to because of covid somebody came down with it. When she treated me basically telling the guy here you want a unit you can have these units cuz I can't do anything with it now why would she need to save that in front of me, she had major attitude major and then on top of that is she tried to rip me off and not give me back my correct refund (only was giving me a refund for two of the three items)and I said to her you didn't add that correctly she goes oh yes I did and then when she realized that she didn't she never even apologized, what she said to me is you're getting back more money than you should have and I said no I said there's is also tax involved you didn't add the tax. She was supposed to refund me over $200 and tried only to give me 157 of it, and this is who you have running your company in Newport Beach shame on you! Stay out of the store they don't care whether you buy or you don't at least she didn't. That's why I originally bought online because when I walked in there originally she wasn't very friendly or helpful and this was over a month ago, read more

Great customer service and we love their products/ they are all over our home. Highly recommend!

I love Saje products. Stress Release is a fav with all those I have shared it with. The roller bottles offer a roller at one end and a dropper opening at the other. Brilliant! I do wish that all Saje ingredients were organic. And that the price could be more affordable. read more

i have no idea how i didnt leave a review. great help by employees. everything they sell is amazing. ive never felt more happy and rejuevenated than comming in here. better than paying $500 to go to a spa. read more

Very disappointed in the staff. My girlfriend and I came here today and purchased hundreds of dollars of product. I asked the staff if they offered a military discount. The blonde girl said we're Canadian we don't like military. I'm a Marine. My girlfriend is Canadian. We both walked out of there with our jaw open from shock. I will never come here again. read more

I love their products!! My favorites are the namaste mist & the breath mint spray. The car freshener that you put Essential oils on didn't work too well. I didn't use their oil so not sure if that's why. The reason I'm giving 4 stars not 5 is because this past Friday I was in there & the sales girl was smothering me. Every time I tried to check out she just wanted to show me another product. She was sweet but "salesy " not a sweet & genuine connection. But.. I do love 95% of their products I've tried. read more

This place is amazing! It's a little pricy, but everything is worth the price. As soon as you walk in you are overwhelmed with amazing scents and it makes it hard for you to walk out without buying anything. 10/10 reccomend this store! read more

Came in here today for the first time and ended up buying a diffuser and an oil blend. Alice who worked there was so helpful and patient explaining everything to me. And she was SO sweet and kind with my two-year-old, talking to her and letting her smell the products and holding her hand. I would return just for her. She was the best! read more

Came into this store for the first time today, I've never heard of this company before but I've been curious about essential oils so I went in with my friend. The service sucked and she wasn't very knowledgeable. I wanted a better explanation/description of things. This store was more for people who know about oils. I went in thinking they explain things more. They were not busy. 2 stars only because I liked the energy spray. read more

I received a diffuser from a family member and was super excited about using it, but wanted to get a different color. I went into the store and the ladies that worked there were amazing, they gave me no hassle and helped me find the scents for me. Mirna, Audrey, Gilda, and Michelle were all amazing. I mean just walking into the store gave you a sense of calmness but the employees voice and demeanor was icing on the cake. I would definitely recommend this location and store. I will be coming back read more

I was surprised to see the negative reviews on the customer service. I've been in the store 3 times and all times received outstanding customer service. The staff took time to introduce us to the more popular items which is nice since we were new to the store and the oils/scents and benefits. I have been super happy with all of my purchases. Had a minor issue with packaging of a product and the staff went above and beyond to correct it and ensure I was satisfied. I will be happy to continue to shop at Saje. read more