I contacted Arvin for an estimate, sent him pictures, and called him on day one. He said he would drive over to look at the proposed scope of work. He never showed up. I texted him later that day asking if he was still coming and he told me the pictures I sent earlier were sufficient for an estimate, after previously telling me he would come by.
He eventually gave me an estimate and scheduled me one week out. One week later, on the day he was supposed to arrive, I had to text him to see where he was. At that point, he complained about personal medical issues and showed up much later in the day (at a time where starting the job would not be possible). Instead of completing any work, he and his team of three looked around and evaluated the scope of the job, and he told me he would come back to do the work on Friday (two days later).
Well, Friday rolled around and Arvin sure didn't... in fact he didn't even attempt to communicate or contact me to let me know he wouldn't be coming until I texted and called him several times. He blamed the "confusion" on me not responding to a text he sent about an updated estimate for pricing after we already confirmed he'd do the work on Friday (in person at my house). The hilarious part is the other estimate he gave the second time would have actually resulted in less $ for him overall (he originally told me $250 for the lights and based on the math of the second estimate, totaled $220: 12 lights at $10 plus 4 lights at $25). This was fine with me, hence, I did not respond, yet he later used this as an excuse for why he didn't show up on Friday. After additional texting, he offered me the following Tuesday for an appointment, but then said he could only complete part of the job... after we already discussed and agreed to the full job ahead of time in person at my house.
Arvin will undoubtedly try to make excuses for himself and maybe even blame me because I didn't respond to one text (after they already told me they were coming, gave me a previous estimate, and looked at everything for the scope of work in my home). If so, don't believe a word of it - it's all lies.
Key takeaway: If you want to hire someone who is uncommunicative, doesn't show up when agreed upon, and makes excuses for their incompetence, hire Arvin and Blueprint Installations! read more