Bad day at the Bath! Customer service needs some work! The girl waiting the counter truly got up on…read morethe wrong side of the bed. I was returning an item that I got for Christmas and before I Could ask if I could leave the item on the check stand she started telling me to get in line. I wanted to look around and possibly buy something else. I thought for security reasons I should leave it up front. I looked around & didn't find anything so I came back to get in line. The same girl refused to look up so we all stood in one line waiting for her to acknowledge us and open up. I finally approached her and asked for my item so I could return it with the other cashier. She told me to step over but was really bent out of shape about the whole thing. Anyway not a good day for customers at the Bath!

Ended my boycott of this company today because they are pretty much done- good experience today…read morebecause of the store manager. She took the My Pillow criticism in stride and the fact that they wouldnt be closing 180 stores if they were not a WOKE COMPANY. They would have 4 stars if they would bring back "My Pillow" and 5 if the now deceaced CFO didn't rob the company before he jumped off Jenga tower in NYC last week. Luckily I sold my stock the week before he took the dive. My Pillow could have saved them in more ways than one.

MIKE !!!!! ( aka Brandon) thank you thank you thank you. So I went to see about a mattress in Jan…read morethis year. Mike helped me out and put me in that machine that helps you pick the right mattress for you. He took me to the less expensive ones first, they were nice but they weren't right for me with my back issues. He asked me what mattress do I have now, I told him and he took me to go try those out. As soon as I laid down I was like Goldilocks in that perfect bed. Mike showed me prices and I told him I will be back when the time was right... not once did he try to upsell me...not once did he sound like a car salesman... i really appreciated that. Fast forward to May ( 2 days ago) we went to a few places for quotes and then went to go see Mike and LARRY ( or your mattress is free) Larry wasn't there lol. We didn't tell Mike any of the other quotes we just told him what we wanted and see what he came up with for us. I'VE BEEN VERY HONEST WITH MY YELP REVIEWS GOOD OR BAD...SIT AND SLEEP HAD THE BEST PRICES. Mike came back with a price that none of the other places could have came close to. MIKE SERIOUSLY THANK YOU FOR GOING ABOVE AND BEYOND. THANK YOU FOR YOUR PATIENCE ( all my questions) AND PROFESSIONALISM. And fyi our new bed ended up being about 1 1/2 inches higher than our old one, so now I need a stepper lol but I love love love how high it is. Thank again Mike. Also we had next day delivery and the 2 guys that delivered our mattress was on time and was quick with setting everything up. The other places said I would have to wait 2 weeks for my stuff to be delivered. NOT SIT N SLEEP

Update. They traded the bed and we had to make a purchase in their store I'll never go backread more

We came here after going to a chain location and not being satisfied with their selection and…read moregeneral attitude. Customer service here was attentive and friendly, we were showed the beds we were interested in our price range. We were rang up quickly and got a delivery date set up with no fuss. On the delivery day, they were about an hour late but notified us that they would be running late before our delivery window closed. When delivered they set the bed up quickly and moved in and out of our house very quickly. This was a great experience from start to finish.

We bought our second mattress here and really like buying from a local owner. It's exactly what we…read morewere looking for and an awesome deal!! Very nice!!

I want to send a HUGE shoutout to Christina and her team, Thankyou so much for helping me out with…read morea great purchase and then also being sooo professional kind and courteous when I needed to make adjustments!! You guys are really the BEST!! Truly everybody if your looking for a great mattress with Fair pricing come here to Mattress Firm on Alabama in Redlands

I purchased a box spring at Mattress Firm. The sales staff were helpful, but I'm not impressed…read morewith the quality of the merchandise despite all the good reviews I read on their website. I know the quality of the item is more of a manufacturer issue. But when I went back to the Mattress Firm website to leave my feedback, I noticed there was no option to do so. Since they post reviews but give you no option to leave reviews, now I question the authenticity of the info you see posted on the Mattress Firm website. My purchase was for a Tempurpedic box spring. And even though it was relatively inexpensive compared to a mattress, it was still overpriced based on the item's quality. I would buy from this store again, but I would hold out for a sale. Prices are going up all around but quality from the manufacturers is not what it used to be. Sales staff was 4 stars Value is 3 stars Quality is 3 stars Website is 2 stars

Awesome staff friendly and welcoming giving you space to shop. Larger store filled with great…read morefurniture deals. Lots to let your creativity take over and design ur space. Cafe area for a sweet treat or caffeine fix. Charging station for mobile devices were a nice touch. They really had families in mind for a flawless shopping experience. Great first visit. Plenty of parking right in front located on east end of citrus plaza.

First and last time ordering from Bob's Discount Furniture…read more I ordered a TV stand through their website and was given a delivery window of 1:30-4:30 PM. I specifically arranged for someone to be home during that time, but the delivery showed up at 12:23 AM instead. The driver waited a minute or two before leaving the package at the door while I was trying to contact the person at home to answer it. According to Bob's own delivery terms, the driver is supposed to wait 15 minutes before moving on. To be clear, I didn't even mind that they left it at the door -- I had actually left a note on the order saying to do so if nobody answered. What really frustrated me was what happened afterward. I received two separate phone calls from Bob's immediately after delivery. During the first call, I was told that because nobody was home, any damage to the item would be my responsibility. When I explained the driver barely waited before leaving, the representative changed his story and said the delivery driver would be responsible instead. Then, about 20 minutes later, I got another call saying that because I had left a note authorizing the item to be left at the door, any damage would once again be my responsibility. I mentioned that my security footage showed visible damage to the box, and the representative actually claimed the driver ripped the box "to check for damage." How exactly are you supposed to inspect furniture through a rip in the packaging? The strangest part was how insistent they were about making me accept responsibility for potential damage before I had even opened the box. Thankfully, the TV stand itself wasn't damaged, but the entire experience was ridiculous and completely unprofessional. I can only imagine the headache this would have turned into if the item had actually arrived damaged.

I have been shopping at various World Market stores for forty years and it is still one of my top…read morefavorite stores. It's so relaxing to peruse the aisles of imported goods. It is a treasure hunt. This is the only place I know of that has Branston Pickles in stock. Well worth the drive down from the High Desert when the cravings start. Much better than ordering Branston Pickles from Amazon since the glass jars always manage to get destroyed during the shipping process.

Shopped here many times over the years, always friendly, welcoming, service, organized sections. A…read morewide variety of international ingredients and merchandise. Large parking lot right in front in the plaza with surrounding shops and eateries a great spot for entertainment and shopping. Kitchen items are to the left, bathroom frames, and plant items to the right, seasonal items in the center and food items straight back. Be sure to stop in when they have their scavenger hunts. It's a fun game for the family to enjoy.

I was in the Redlands store last night, 9/13/25 and I just wanted to say that Robbie was extremely…read morehelpful and followed through with an exchange he was working on with me. Robbie is a great sales person and although I purchased my bed online prior to going into this store when I walked out my husband and I both wish we would have purchased in the store from Robbie because he was such a good and helpful guy.

Pure sales not service, it was all nice and friendly until the sale was complete then when I called…read morewith questions after the sale I was promised call backs that never happened and then when I went back to the store I was treated as if they couldn't give a shit about me. Then on my first statement they added a $80 promotional fee that was not disclosed in my final price. Delivery and set up guys were absolutely amazing, but other than that is been real shitty. Bed is great but not expect any kind of customer service after the actual purchase. And look out for getting EXTRA UNDISCLOSED CHARGES

Well after doing some research I've decided to go to banner mattress just cause I like the warranty…read more15yrs . Also I have 120 days to sleep on it and if I don't like I can replace it. Today no tax, no delivery charge, the guys will even take my old mattress and setup my bed. I am happy to go to banner Mattress and get my bed here. Eddie was professional and helpful. I recommend going here. They are not all the same. No bed sharks here. Happy guy..... Update: I got my bed and OMG I haven't had such good sleep in years. I have been looking forward to my sleep everyday since I got it. I use to dread sleeping. Thanks for making a cloud into a bed .

Went to this B anner Mattress for the first time and…read moreBarbette was a tremendous help!!! Very knowledgeable and helpful!!! She helped us find the perfect mattress for us!!! Will be back for the next one we need to purchase! THANK YOU!!!

Extremely refined top linens can be purchased here…read more Also.... This is an interior designer to the rich & famous so you can hire her to be your interior designer as well. I forgot her name

Wonderful store in downtown Redlands! I love stopping by every time I'm on State Street to see what…read morecute decorations they have! So many beautiful things but my personal favorites are the picture frames, napkin rings, and oh so soft pjs! And the staff are always so warm, friendly, and helpful!

Furniture Helpers has such a cool selection. We visited a bunch of furniture warehouses before…read morethis, and honestly, the value here was so much better. A lot of their pieces are really unique -- definitely not the typical stuff you see at big-box places like Ashley Furniture. They also have some really fun, unique lamps that caught my eye -- way more personality than what you usually find elsewhere. I purchased a few of her candles and I LOVE them. They smell amazing and I would go back just to get some more candles. I purchased a beautiful dining room table set, and the quality exceeded my expectations. The table feels sturdy and well‑crafted. The light‑fabric chairs were the part I was most nervous about, but they're gorgeous -- modern, comfortable, and surprisingly durable. What really stood out was the helpful guidance given to me on how to care for the fabric. She walked me through simple, practical tips to keep the chairs looking new, including which gentle cleaners to use, how to spot‑treat spills quickly, and how often to rotate the chairs to keep wear even. It made me feel confident about choosing a lighter color. The delivery was smooth and the whole process felt easy from start to finish. I will be coming back for bedroom furniture once I get to renovating those rooms. Definitely recommend checking them out if you're looking for good furniture and helpful people.

I'm in the process of remodeling my library and wanted sofas that captured the charm and elegance…read moreof a Lake Como-inspired space. After searching extensively, I decided to invest in a custom piece through Furniture Helpers--and I'm so glad I did. Yes, the custom route was a bit more expensive, but I've always believed that quality and long-term satisfaction are worth the investment. The sofa fits beautifully in the room--not just in terms of dimensions, but in style and presence. The color and fabric are exactly what I envisioned, and the fact that it includes a built-in sofa bed adds functionality without compromising the design. What truly set this experience apart was the level of personalized service I received. Shirley was responsive, thoughtful, and genuinely committed to helping me bring the space to life. She worked with me patiently over the course of several weeks, helping me explore fabrics, layouts, and details until we found the perfect fit. I never felt rushed or pressured--just supported. The delivery process was smooth, and everything arrived exactly as promised. I've received so many compliments on the sofa already, and it truly elevates the entire room.