I purchased a brand new NX 350. I have taken it back 3 to 4 times for a grinding noise. I have ever…read morereached out to Lexus main office. They act like q brand new car off the showroom floor is supposed to make noises when turning the wheel to the right on the drivers side. I have plenty of records of the repairs they have supposedly made and the car is still making a grinding noise. Lexus is no longer luxury, in my opinion. I never expected this from them. My car is a 2022. ​

DON'T BUY HERE!!! If I could give this dealership a 0 star - I would. I am a disabled veteran and…read morecontacted them because I found their dealership through my lender (USAA) who partners with TrueCar. TrueCar now has an ongoing investigation with their dealership for deceptive practices and has advised me the owner is not returning their phone call and Heather says she is 'out of it now". Next step is that they get flagged for their deceptive practices and removed from being in partnership with TrueCar....THAT is just HUGE. I THOUGHT, because I employed a trusted service, I would be safe to trust a dealership in helping me to purchase a vehicle and have it delivered to me since I cannot sit or stand for any great length of time. I also have two small toddlers and between the two issues, told them I could not make the 4 hour drive. We did most of our dealings via phone call or text, and they assured me, I was buying a beautiful vehicle that was mechanically sound and has had NO issues. I SPECIFICALLY asked if it had any mechanical issues or the check engine light on - they assured me it didn't and they wouldn't sell a defective vehicle....well that was deceptive. Upon delivery - the running boards to the truck I purchased were swapped out for cheaper and shorter ones...problem number one. I did NOT get the truck as advertised. The bigger problem? The dealership text me just before the truck was to arrive and advised the check engine light was ON...no big deal they said, just have it reset because they needed to fill DEF fluid. The delivery driver advised me he noticed the check engine light was on and that the dash was stating I could not drive over 55 mph. Of course, I get on the phone w the dealer...what to they tell me? That the owner Nike, will call me the next day about the issue by noon and that I bought the truck so there is no returns. SERIOUSLY? I told them I wanted it fixed. I immediately take it to a local and reputable mechanic, he advises me that not only was the DEF fluid NOT filled, it was bad and needed to be completely flushed. Wait, that's not all - The DEF sensors are BAD - here we are now at $1,300 to fix. Wait, STILL not done - the TURBOCHARGER is BAD and needs to be completely replaced. Currently sitting at a $4,200 plus fix...just to get a WORKING and RUNNING vehicle!! Which is what they TOLD me they were selling me. I called them almost daily if not multiple times a day - STILL no return phone call from the owner as promised. I have now had to retain an attorney to file a lawsuit, contacted the local media, filed with the BBB and TrueCar - not to mention reach out to local veterans groups, just to protect other buyers! This is just bad business sense. Now, if they chose to make it right in a timely manner - I would be glad to update my review.

I thought it was a scam, im not going to lie. I found CarFinder's add on craigslist, promising a…read moremonthly lease payment, cheaper than anyone i know. I know the fleet manager at Fletcher Jones, (largest Benz dealership in California), my cousin also works at House of Imports Mercedes.. and they both told me the deal that was promised to me was IMPOSSIBLE to get... 2 weeks later my car arrived in front of my office, $14 cheaper than the discussed price. BEST EXPERIENCE EVER... HASSLE FREE

Look no further. If you like so save money Then I suggest Car Finder USA. Great service and no…read morehassle. They got me a 2012 C250 for under invoice. The car was even delivered to my home. I didn't talk to the dealer once or step foot into the dealer. Once you use Car Finder you will never go to the dealer again. Car Funder found the exact car I wanted for the lowest price in Southern California. I will use this service from now on.

Do NOOOOOTT shop with them .... Sold me a car that would " keep its value " year later the main…read moresalesman said that's not true and wanted to buy my vehicle at half the price they sold it for .... Do your research before you go ! Made the mistake and bought a car from them that was insanely overpriced even for the market value

Been waiting for 2 1/2 hours to get an oil change and tire rotation!!! Absolutely unacceptable!!…read moreWorse than a doctors office!!! I have no idea how they stay in business!!! No regard for anyone's time at all!! Terrible!!! Absolutely terrible!!!

In these uncertain times of COVID, Anger, Staff Shortages, Violence, etc. etc…read more I just want to give a shout out to Mr. Reaves and the patient crew who took care of My Wife's KIA. Yea, I had to wait awhile because I didn't have an appointment but this is one of the problems we face here in America ( A LACK OF LOVE & PATIENCE). KUDOS to Mr. Reaves and Staff and continue to be professional, loving and proficient in what you do.

I started out giving them a 4 rating, I brought my 2021 JEEP wrangler in for the Jeep wave, (oil…read morechange, with tire rotation) all were free with my purchase from up in NJ, while I was in, the tech h came to the counter, and asked for my wheel lock, (I was surprised, as I didn't think I had a locking lug nut on my JEEP. Well, I asked the tech to look in glove box, and he came back and said he couldn't find it. I said don't worry about it, it's my fault. Moving forward 2 days, I got a call from customer service, and that's as when I decided to go to car, and double check, I was correct, I did not have any locks on my wheels. Then I got slightly angry, I called and left several messages for customer service, and the service department. And nobody got back to me. I then when to shop on the only day I was able to, a Saturday, after I tried several times, and no return calls again that same day. The manager of service department was then told when I was there, that I had aftermarket rims on my vehicle, and that was why they didn't rotate them. I brought him outside, and shows him me fully stock vehicle. And he said I don't have an answer for you, and the shop is fully booked for the day. I said I am sorry, but that is unacceptable, and the fact nobody got back to me, is also unacceptable. I then agent to the main building, and also left my number again, and this in now 2 weeks later, and no return call. Very unacceptable. You have now lost me as a new potential customer. Over this. Would like someone to reach out to me, if you choose to, obviously my many calls didn't get any response.

Excelente consumer service fast , friendly , honest sells staff. I got the right car for the right…read moreprice . They even suggested an insurance company that was 50% cheaper than what I was paying . I couldn't be more pleased Thank you Woods Auto sales

Got a truck from them 6 months later end up putting more money in it then I paid for it. Don't get…read moreno vehicles from this place it's a rip off

The owner of C & J Auto Sales works hard to find you what you need if it's not on the lot. Glad to…read moreknow you can still rely on great customer service. LDG

My friend purchased a SUV from Enterprise & the seat was broke. The driver's side seat will drop…read moreon you going down the road. I was a witness to this. This is dangerous! You would think a company that claims to inspect the vehicles well before they are ready to sell would have caught this. It makes you wonder. She is now having trouble getting some one to fix it as they have made the sale and received their commission. What happens when the seat does this and it causes her to wreck? This should not have passed inspection. I see what she is going through and it's like pulling teeth to get someone to fix this. She has only had the vehicle a week today and the seat has been doing this since the day she bought it. Potential customer no more!

Tramaine is at it again, I absolutely love my Ford Fusion titanium that I recently purchased from…read morehim. He is an amazing sales consultant and he always lets you know exactly how it is no beating under the bush and that's what I love about him. I will forever go to him to purchase cars.

I was recommended by a former employee of Jim Whitehead Tire. I contacted them via phone and email…read moreand never heard back from them?

Jim whitehead tire is not the place to go for a alignment or tires. I took my truck in for an…read morealignment and the hubcap was bent and put on backwards. The alignment is still off and they say the only way to fix it is to take the steering wheel off and move it. They have already had a steering wheel come off from improper techniques. Stay far away.