Fast, clean and friendly.. what more do you want? If you're unhappy with something just let them…read moreknow!

Waxers are sweet but hosts do not make you feel comfortable. I was a first timer and the two host…read morewere very judgmental. Immediately when I walked in, straight to "do you have an appointment". Kept side eyeing each other as I talked and show no compassion. Very unhappy with my initial experience.

Can we talk about Adreanna for a second?! She deserves all the props!…read more I came in with a last minute request, really, I was asking for a favor right before closing & she was so gracious to fit me in. I truly appreciated her professionalism, kindness, and of course the girl talk while you're spread eagle. The environment was super clean, everyone was friendly, and the wax? TEA! I definitely recommend booking with Adreanna. Thanks so much, Adreanna and NYC Richmond!!

If you haven't tried sugaring before, I highly recommend it. Much less painful than waxing, super…read moreamazing if you have sensitive skin. Every aesthetician I've seen has been very kind and great at what they do. My sugarista today was Blanca and she was absolutely fantastic. Highly recommend.

The older you get, the more hair grows in places just not easy to maintain, so goes nose hair…read more Those little nose hair trimmers just really don't work. And I can only take so much pain with tweezers. I yelped waxing bars and EWC popped up. I chose this place over all the salons and spa places 'cuz I wanted to go somewhere that's all they do - wax body hair. I stopped in without an appt and was seen within 5 mins. The process was explained well and the technician, I can't remember her name, did a great job. There is some discomfort, they are ripping hair from your nose, but not like I imagined. I will definitely go back. My wife is so proud of me.

I had a really disappointing experience here. Before my fiancée's appointment, we were told twice…read morethat a specific service would be free. Based on that information, she agreed to have it done. However, after the service was already completed, we were suddenly told we had to pay for it. If there had been a charge from the beginning, we could have made an informed decision. Instead, the price changed only after the service was finished, which felt misleading and unfair. Mistakes happen, but a business they should honor what they tell their customers, especially when the customer relied on that information before receiving the service. Unfortunately, this experience left us feeling taken advantage of, and we won't be returning.

Nice and decent salon in the neighborhood at reasonable prices. They accept appointments and…read morewalk-ins are welcomed too. Booking can be done either over phone or online. My go to hairstylist here has been Saba. She has consistently provided reliable and skillful services at the salon. With her attention to detail and personalized approach, she ensures that every haircut, hair color, eyebrow shaping, and root touch-up meets my expectations. She also provides suggestions tailored to my needs, for which I admire her a lot. Her friendly demeanor creates a comfortable atmosphere, making each visit enjoyable. 5 stars for her! The salon has a more compact layout. The space to heat your color treated hair is so tight and is in an awkward spot. I've to reduce one point mostly because of that. Although, its not a deal breaker but for these treatments, I expect a nice and relaxing ambiance. When I'm looking for ambience and getting pampered then I go somewhere else. I'd highly recommend they work on the layout to provide better customer experience. From my experience, some of their associates are very good however there are few rude associates too. Once their payment system was not working, and not the front desk lady but another associate asked me out loud at the top of her voice how much you want to pay for tip. This is just one of many incidents. Thankfully, she was not my stylist, otherwise I probably wouldn't have returned to a rude person. It has been a good experience for me with Saba. I can leave the salon happy and satisfied with the service.

I called before coming in and specifically asked what time you closed. I was told you were open…read moreuntil 7:00 PM, so I drove there. I arrived at 5:00 PM, yet I was told, "We're closing, we can't take you." Instead of acknowledging that I had been given incorrect information, no one took responsibility. After I pointed it out, I was met with an annoyed attitude and a reluctant, "Fine, come in." That was very unprofessional. If you're unhappy about serving a customer, how can I trust you with my eyebrows? Customer service matters just as much as the service itself. Unfortunately, I won't be coming back.

Anna was super friendly and did a great job waxing. It wasn't very painful and the suite was super…read moreclean. I would highly recommend Melted Touch!

I'm all about supporting local small businesses. I posted on a local bridal group asking where…read moreeveryone gets their brows done. Stephanie reached out to me, and I decided to give her a try. Her studio is so clean and welcoming. She's so professional and explains everything along the way. She def helped my brows go from nothing to something!

Went in my first time trying laminating and tint and let me tell you! She did not disappoint! First…read moreof all not only is Stephanie super sweet she is also very professional by explaining every step to me she was doing and making me feel comfortable! I'm so upset she is no longer in the LA area! I defiantly would recommend giving her a try she is amazing and does great work!

Mia has always been very knowledgeable in her craft. She offers several different facials and…read morewaxing services as well. She offers helpful suggestions on how to keep your skin healthy and vibrant. She is careful yet tedious with her extractions. She asks periodically if you are comfortable, which I appreciate.

Tom made my nails look great! I asked for short and poka dots and he did amazing! Thank you tom!…read moreMiley did good on my toes as well!

Soo disappointed!! I got an appointment on the website for facials which was confirmed and I even…read morereceived a reminder text message. When I showed up to my appointment, they told me that they dont do facials. They didnt even offer to give me another service in exchange as a form of apology. The appointment was not even for me. It was for my mom who came to visit me from overseas and I wanted to treat her with facials. It is not okay to embarrass people like this and not even offer something else as a form of apology. Saying : sorry is not how businesses are handled. So disappointed