Serene Wax Boutique is hands down, THE BEST wax boutique ever! I remember feeling nervous the first…read moretime around and I researched until I couldn't anymore, I booked many appointments and ended up canceling, until I found Serene (and honestly I had no clue why I stuck with it lol) it was fate, I guess...but I've been going since January and I still remember Spencer walking me through the entire process and making me super comfortable. I've been going ever since and I absolutely love it! It's quick and painless. Fast forward to after the COVID-19 pandemic has slowed down, Serene has taken many measures like requiring face masks, checking temperatures, and even having us wait in our cars, so that we are in contact with as little people as possible. I am so happy with my results and I will continue going to Serene for life. P.S. Check out their waxing packages, I recommend them because it'll save you money in the long run!

I received a modified Brazilian, tummy strip & underarm wax with Stephanie. My experience was…read moreexcellent. She was friendly, fast, efficient & most of all I felt very little pain! The place is clean & has a great vibe. They've closed down their Westheimer location & I had a coupon for there, but they gladly honored it here. I will definitely be back & will be booking with Stephanie!

Fast, clean and friendly.. what more do you want? If you're unhappy with something just let them…read moreknow!

Being that I am an aesthetician I really wanna give this place a three stars . I think the service…read moreat the front desk can be a little bit better. I can't remember the name of my waxer, but she did do a fairly good job. I did have a few hairs that were left over. I think the price is a bit high and then you are still recommended to tip! So just keep in mind that if you prefer a cheaper wax, try to find a local aesthetician and a suite and if you are more comfortable with going with a more commercial grade business then you should definitely try them out.

Can we talk about Adreanna for a second?! She deserves all the props!…read more I came in with a last minute request, really, I was asking for a favor right before closing & she was so gracious to fit me in. I truly appreciated her professionalism, kindness, and of course the girl talk while you're spread eagle. The environment was super clean, everyone was friendly, and the wax? TEA! I definitely recommend booking with Adreanna. Thanks so much, Adreanna and NYC Richmond!!

If you haven't tried sugaring before, I highly recommend it. Much less painful than waxing, super…read moreamazing if you have sensitive skin. Every aesthetician I've seen has been very kind and great at what they do. My sugarista today was Blanca and she was absolutely fantastic. Highly recommend.

I had a really disappointing experience here. Before my fiancée's appointment, we were told twice…read morethat a specific service would be free. Based on that information, she agreed to have it done. However, after the service was already completed, we were suddenly told we had to pay for it. If there had been a charge from the beginning, we could have made an informed decision. Instead, the price changed only after the service was finished, which felt misleading and unfair. Mistakes happen, but a business they should honor what they tell their customers, especially when the customer relied on that information before receiving the service. Unfortunately, this experience left us feeling taken advantage of, and we won't be returning.

The older you get, the more hair grows in places just not easy to maintain, so goes nose hair…read more Those little nose hair trimmers just really don't work. And I can only take so much pain with tweezers. I yelped waxing bars and EWC popped up. I chose this place over all the salons and spa places 'cuz I wanted to go somewhere that's all they do - wax body hair. I stopped in without an appt and was seen within 5 mins. The process was explained well and the technician, I can't remember her name, did a great job. There is some discomfort, they are ripping hair from your nose, but not like I imagined. I will definitely go back. My wife is so proud of me.

I called before coming in and specifically asked what time you closed. I was told you were open…read moreuntil 7:00 PM, so I drove there. I arrived at 5:00 PM, yet I was told, "We're closing, we can't take you." Instead of acknowledging that I had been given incorrect information, no one took responsibility. After I pointed it out, I was met with an annoyed attitude and a reluctant, "Fine, come in." That was very unprofessional. If you're unhappy about serving a customer, how can I trust you with my eyebrows? Customer service matters just as much as the service itself. Unfortunately, I won't be coming back.

Nice and decent salon in the neighborhood at reasonable prices. They accept appointments and…read morewalk-ins are welcomed too. Booking can be done either over phone or online. My go to hairstylist here has been Saba. She has consistently provided reliable and skillful services at the salon. With her attention to detail and personalized approach, she ensures that every haircut, hair color, eyebrow shaping, and root touch-up meets my expectations. She also provides suggestions tailored to my needs, for which I admire her a lot. Her friendly demeanor creates a comfortable atmosphere, making each visit enjoyable. 5 stars for her! The salon has a more compact layout. The space to heat your color treated hair is so tight and is in an awkward spot. I've to reduce one point mostly because of that. Although, its not a deal breaker but for these treatments, I expect a nice and relaxing ambiance. When I'm looking for ambience and getting pampered then I go somewhere else. I'd highly recommend they work on the layout to provide better customer experience. From my experience, some of their associates are very good however there are few rude associates too. Once their payment system was not working, and not the front desk lady but another associate asked me out loud at the top of her voice how much you want to pay for tip. This is just one of many incidents. Thankfully, she was not my stylist, otherwise I probably wouldn't have returned to a rude person. It has been a good experience for me with Saba. I can leave the salon happy and satisfied with the service.

Anna was super friendly and did a great job waxing. It wasn't very painful and the suite was super…read moreclean. I would highly recommend Melted Touch!

I'm all about supporting local small businesses. I posted on a local bridal group asking where…read moreeveryone gets their brows done. Stephanie reached out to me, and I decided to give her a try. Her studio is so clean and welcoming. She's so professional and explains everything along the way. She def helped my brows go from nothing to something!

Went in my first time trying laminating and tint and let me tell you! She did not disappoint! First…read moreof all not only is Stephanie super sweet she is also very professional by explaining every step to me she was doing and making me feel comfortable! I'm so upset she is no longer in the LA area! I defiantly would recommend giving her a try she is amazing and does great work!

Mia has always been very knowledgeable in her craft. She offers several different facials and…read morewaxing services as well. She offers helpful suggestions on how to keep your skin healthy and vibrant. She is careful yet tedious with her extractions. She asks periodically if you are comfortable, which I appreciate.

Tom made my nails look great! I asked for short and poka dots and he did amazing! Thank you tom!…read moreMiley did good on my toes as well!

I was super impressed with this newly opened (Jan, 2025) nail place from service to ambiance and am…read moreso glad my usual salon was closed for remodeling so I could venture out! Located between a popular Tex-Mex restaurant, UPS and a dog groomer all of which I regularly frequent I'm surprised it took me this long to notice this place. I typically wait a few services before reviewing a nail salon but my experience last Sat was so good I wanted to share to give this business the boost it deserves. The salon is stunning and on a Sat afternoon I was able to walk in and get a mani/ pedi right away. They have a great drink menu/bar with a limit of 2 drinks and their Viet iced coffee was delicious! Massage length for services was generous and overall the quality of the mani/pedi was excellent for a reasonable price relative to other similar salons. The nail ladies (Annie and Kam (?)) were super sweet and attentive to detail. Will def be back!!

I was brought back into my body after a long absence through booking an appointment with Ashton. I…read morehadn't done anything nice for my body in a really long time, and he helped get me back in touch with myself and reconnect to some areas I've been ignoring. The facility was beautiful and clean and the atmosphere felt gentle and relaxing. The receptionist was kind, checking in and choosing preferences only took a couple minutes, and while their membership was offered and the benefits explained very well I did not feel pressured to join. Definitely will rebook with Ashton the next time I talk myself into some self-care. It was worth the visit.

Midweek reset needed. I came in stressed and left so relaxed. The receptionist was very attentive…read more Check-in took about 5 minutes via tablet. This location has a private parking lot along with a clean facility and friendly staff. My masseuse was Cory, and he is exceptional! He asked about my problem areas prior to starting and made sure to pay extra attention to my knots. He was very personable and professional. I felt so calm, relaxed, and comfortable. I'll be back.