Awesome shop with honest people. Danny was super helpful. No one tried to upsell me. Knowledgeable…read moreand kind folks.

Andrew and Franz are great! Going to Auto Stop Elite is honestly the best I've felt about going to…read morea repair shop on a long time. They are reasonable, explain everything that is wrong, prioritize what is important to fix now versus what is something later on the horizon, and are more reasonably priced than other shops in the area. Plus, they're both super friendly! I highly recommend visiting Auto Stop Elite, and I highly recommend Andrew and Franz. Thanks for your great service!

Love, love, love this place and will never trust anyone else to work on my car. After being ripped…read moreoff by Koons Toyota service shop, this is a breath of fresh air. They go over every single thing and make reasonable and honest recommendations. They also have easy online scheduling. I feel so grateful I found this place, just wish I would've done it sooner.

Fast and professional auto shop. They were able to evaluate my vehicle and provide sound advice…read morewithin a reasonable time. I appreciated the open communication, frankness, and ability to pay online. The area is a little rough in that the strip of road leading to the shop seems like it needs regular cleaning since there was a lot of broken glass from bottles when I visited. There is no waiting area so you'll need to walk out one way or the other, and some street cleaning would help with that. Overall, I'm satisfied with the service and advice I received.

This shop really is as good as it gets. They are just as passionate about cars as I am and the…read moreprices are reasonable to what I use to pay for performance installations. -Cook

Subject: Formal Complaint Regarding Incomplete Repairs, Misrepresentation of Services, Diagnostic…read moreFailures, and Unresolved Mechanical Issues to IMA Motorwerke. I am submitting this formal complaint regarding the repair services provided by IMA Motorwerks. I paid a total of $3,986.93 for three repair services; none were completed. All three problems still exist, rendering my vehicle unusable. I relied on IMA Motorwerks' expertise to properly diagnose and correct the mechanical issues affecting my vehicle. IMA failed to successfully repair my vehicle three times. In addition, IMA MotorWerke retained possession of my vehicle for a total of 36 days over two separate visits. This timeframe significantly exceeded what I believe was reasonable for the repairs performed and resulted in a substantial loss of use of my vehicle, inconvenience, and additional hardship. I have called two foreign car specialists, identified the work that needed to be performed and asked how many labor hours would be required. Mechanic (1) indicated 8-10 hours; Mechanic (2) indicated 8-12 hours, with 12 hours as the worst-case scenario if there were unanticipated issues. After I raised concerns regarding the incomplete repairs and unresolved issues, IMA Motorwerks informed me that the company would no longer perform additional work on my vehicle and instructed me to retrieve it. They refused to reimburse me for the services that they did not complete. As a result, I was forced to drive the vehicle approximately 110 miles despite concerns regarding its operating condition and drivability, including unresolved suspension-related issues that resulted from work I had specifically authorized and that IMA agreed to perform. I believe IMA Motorwerks' decision to discontinue service occurred only after I questioned the quality, accuracy, and completeness of the repairs performed. Initial Concerns Presented to IMA MotorWerke When I delivered my vehicle to IMA Motorwerks on May 11, 2026, I specifically asked Chris Pratt to address the following concerns: 1. The engine produced smoke for several minutes after the vehicle had been sitting unused for several days. 2. Oil was present on the underside of the vehicle, particularly around the oil pan area, indicating a possible oil leak. 3. The vehicle was not handling properly. I requested that the suspension be thoroughly inspected and that the vehicle be evaluated to determine whether a wheel alignment or other suspension repairs were necessary. 4. I specifically requested that the oil pan gasket be inspected because I had observed oil in that area and suspected it could be the source of the leak. Despite these concerns, IMA Motorwerks failed to accurately diagnose and resolve the underlying issues. Failure to Successfully Complete Wheel Alignment and Suspension Repairs IMA Motorwerks made two unsuccessful attempts to correct the wheel alignment. After these unsuccessful attempts, Chris Pratt informed me that additional suspension camber bolts were required. During that discussion, IMA specifically stated that I would only be responsible for the cost of the parts and that no additional labor charges would be applied. I have documentation supporting this statement. However, when I later received the estimate, labor charges had been added. When I questioned this discrepancy, Mr. IMA denied making the previous commitment and refused to continue repairing my vehicle. This raises serious concerns regarding the accuracy of the information provided to me, the reliability of the commitments made by IMA Motorwerks, and the fairness of the charges subsequently presented. Failure to Correct the Oil Leak Despite Multiple Repair Attempts Despite multiple repair attempts, IMA Motorwerks failed to resolve the oil leak affecting my vehicle. Before bringing my vehicle to IMA Motorwerks, and again during my initial discussions, I specifically identified the oil pan as a possible source of the leak. Throughout the repair process, I repeatedly asked Mr. Pratt whether the oil pan had been thoroughly inspected and ruled out as the cause. Each time, I was assured that the oil pan had been checked and was not leaking. However, after my vehicle had been in IMA Motorwerks' possession for 36 days and after I had paid for numerous repairs, I was informed that the actual source of the leak was the oil pan and that an additional $1,700 would be required to repair it. During the repair process, I paid for repairs including, but not limited to: * Crankshaft seal replacement * Intermediate shaft seal replacement * Intermediate shaft O-ring replacement * Camshaft seal replacement * Water pump O-ring replacement * Auxiliary shaft seal replacement I authorized and paid for these repairs in good faith, relying on IMA Motorwerke to accurately diagnose the problem and correct the source of the leak. Instead, I was charged for multiple repairs that did not resolve the issue. I filed a complaint with the BBB.

Having grown frustrated with dealer service departments, I went looking for that legendary unicorn,…read morethe good local repair shop. After a little research I gave Precision Import Service a try, and I could not be happier with my choice. I received clear explanations of what could and could not be done, as well as what was needed now vs. in the future. I saved money over the dealer estimate, and I'm confidant they will take care of me in the future. They are a little hard to find - tucked way in the back, on the end, but worth the effort.

Extremely thorough and detail-oriented mechanics, not to mention honest and reasonable.read more

About 6 months ago I had car in for first visit to ABS for inspection and scheduled maintenance. I…read morewas impressed with Ed at front desk and the team. I think I wrote a review then but not sure. Last week I thought I had a serious problem so I called Ed, got an appointment and left car for service. Shortly afterwards Ed called asking me to return and test ride with Tim, the head man. Tim put my concerns at rest that no big problem at all. Thirty minutes later I was out and happy with my car and with ABS. Thank you Ed and Tim. side note: First visit cost noticeable less than the Dealer quote for same service.

We sent our Lexus ES300 to ABS Unlimited Auto Repair to fix some smell issues. It turned out that…read moreour engine became so noisy, louder than a race car. It is well known that Lexus car is famous for the quiet engine. We are wondering how ABS made it as noisy as a tank? They charged us over $5K totally. One may wonder is ABS professional? Anyone had similar experiences?

today i arrived at their l location at 8:00 am sharp! they are always open and ready to start…read moresevering their customers!! i love this location because their customer service is top dog!!!! they ask questions and give the repairs and costs at that time!!! its so funny because they have no women at all, they are letting us all know men can run the auto business by themselves!!! i gladly tell everyone i know where to go for their vehicle to be repaired with a smile!!!!! thanks guys i felt so nice and cool after my ac was repaired!!!!!!!!!!! thanks i will see you guys for my auto repairs!!!!!!!!

We hit another vehicle in our Toyota Avalon and had damage from the front bumper all the way down…read morethe side of the car. Mr. Kim and Roger did a very thorough job of evaluating the damage and explaining carefully what our best options were, including finding an excellent deal for us to replace our tires with new Michelines that we needed. They worked up a detailed estimate for us to fix the damage and they delivered on what they estimated, carefully explaining everything. This is the second time we have had our car repaired after a minor accident and it was repaired for a very fair price. I trust Mr. Kim, Roger, and the owner of this very excellent repair shop and I highly recommend them. They are very honest and deliver full value for every dollar spent there. I am glad to have such an excellent place to go right across from the Post Office in Herndon on Van Buren Street.

Jeremiah is the man. They helped me with the timing belt and PDK oil flush at an amazing price. The…read moreservice was done in a quick time and they took care of my pride and joy with the love and care as if it was theirs. They could have upsold me on services but they told me honestly that I did not need to do this and that and the condition of my vehicle. Will be back here again for anything and every maintenance check. If you are looking for great and honest mechanics to take care of any car, but specifically German cars, this is it.

I took my gl450 for rear suspension malfunction and it was incorrectly diagnosed as airbags failure…read moreinstead of valve block which was causing the issue that was identified by another shop and was fixed. Their hourly estimate is also higher compared to some other places who work on german cars.

The owner is super kind and all the staff are wonderful!…read moreThey always finish the work quickly when I bring my car in. Last time I had a question about my tires, and they went out of their way to look everything up for me. They even told me to check other shops and make the best decision for myself -- they never pushed me to come to their shop. That kind of honesty and kindness is rare! I really love this body shop and highly recommend it to anyone. I'll definitely keep coming back!

I had a solid experience at Gangnam Auto Service! The staff explained everything clearly and didn't…read moretry to push extra services I didn't need, which I really appreciated!The work on my car was done properly, and the pricing felt fair for the quality they delivered!