This is a high quality mechanic. They tell you the truth about your vehicle which is very different than your average mechanic, If you don't need anything, they won't charge you. It's as simple as that. They're courteous and very very knowledgeable about cars. The explain everything well and I highly highly recommend them. read more

I had a great experience at this repair shop. Steve and Mark were very courteous and professional throughout the entire process. This team is efficient, reliable, and offers both quality work and affordable pricing truly a standout in auto repair. I highly recommend this place to anyone looking for honest and skilled service. They're far better than dealerships, which often cause more stress than solutions when it comes to vehicle repairs. Thank you for the excellent work you do. I'm sharing this to help bring more awareness to a business that genuinely deserves it. Wishing you a wonderful Chrismas holiday and a better year a head. 100% stisfield. read more

Call to inquire about emissions inspections. They do not do them on site, but I got the name of the garage to go to. Jeremy was very friendly and professional. read more

So it's July 4th weekend and here I am nevertheless I was seen as soon as I walked in by the most courteous staff ever. My TPS came on in my car and I thought I had a slow leak or worse ... a nail ... this guy checked everything out and realized I had TOO MUCH air (I know! Which idiot puts too much air right?!?!) He took out the extra air and reset the signal and didn't charge me a dime.... and showed me how to reset the signal too - Honest dude read more

Auto Stop Elite - Ask for Shabas (probably not spelling his name right) but that's him ... THE BEST - Auto Repair Near Me - Sterling, Virginia

I can't say enough about Auto Stop Elite. They are so customer-service oriented and reasonably priced.

Overpriced. When asked to discuss value one of the workers just bragged about how great they think they are and why they should be expensive without addressing any actual concerns. read more

Steve and Mark were very courteous to me and this repair shop is much recommended because they are efficient, professional and a great team of auto repair shop with quality and affordability. Thank you for the job you do. I'm sharing to bring more awareness to this place better than dealerships that give headaches when repairing your vehicle. 100 percent. Have a wonderful Christmas Holiday and we wish for a better year ahead. read more

I highly recommend this place, after shopping around for a place to repair the exhaust on my wife's Challenger. I knew it would be $$$ and hoping it could be repaired instead of replaced. Jeremy, who was working with us on the car told us that the metal had gotten so thin that if they attempted to repair the exhaust it would be like "Swiss cheese" He showed us and it was lose and rattling instead of just telling us and taking his word like other garages where they may or may not tell you what's wrong and charge you for services that you don't need. We will take our vehicles here for service from now on. Give Jeremy a pay raise even though he's a Navy vet and I'm an Army vet lol read more

We have been taking our car here for about a year and we were always pleased with them. I always really liked the e-mails we would receive explaining everything and including photos. It always made it easy for someone not knowledgeable in cars to understand. Appointments were readily available and service was always done in a reasonable amount of time. But today the BF came in requesting a brake fluid flush only because he just replaced the calipers himself. Whoever was currently working tried to upsell over $600 + worth of work on the car to replace the calipers with ones from the dealer (saying the ones from Autozone were inadequate), the brake fluid flush, and the inspection. In our previous experiences we were never upsold on anything and they would just do the work that we requested. Because of this I told the BF just to cancel the service and just pay the inspection fee, as I was worried we would be overcharged or have services not authorized performed. He was told the total would be $130. Yet the bill ends up $155.88. It's crazy to be overcharged just for inspection which has never happened to any automotive shop we have ever been to as the price given was always all inclusive. I guess our search for a trustworthy shop will continue. We were always happy with our experience with them prior to our experience today. We don't know if the pandemic has any impact on these newly implemented practices, but we are very disappointed. read more

Auto Stop Elite - Inspection Bill - Auto Repair Near Me - Sterling, Virginia

Sean, Jason and the team were professional, courteous and thorough in addressing the needs for my car. From maintenance tasks to annual inspections, this is the group to trust with your vehicle! read more

I went in for a state inspection (cleared) and the shop provided an additional 42 point inspection on the vehicle as part of the state inspection. The 42 point inspection and road test were completed within a few hours of dropping off vehicle and the shop provided pictures of issues to be fixed at a later date by type and urgency level. I personally liked the clear reasons (technical notes made by mechanic) and the corresponding photos with tech notes on why a repair is necessary and found the team at Elite professional. read more

I had my vehicle serviced there for the first time for regular maintenance, responding to a mail solicitation/flyer. I was very impressed. I second Allen J's review of 10/172023: "This is a group to trust with the service of my vehicle". read more

I was up against the clock and one phone call later with Mina, they squeezed me in for a car inspection on busy Friday when they were short staffed! The customer service area is impeccable and the customer service second to none! While it took longer to get there than expected due to traffic, the mechanic, Jose, took my car as soon as he received my key, took perfect care of my car and had me finished and out before I knew it! You can't beat that! Highly recommend Auto Stop Elite!! read more

​ After posting a review, the shop owner called to explain why a tune- up including changing the spark plugs after only 11000 miles and changing the transmission fluid that didn't have a recommended mileage interval to do so.was done without asking them to do so and he said that he checked the Carfax on the service history and there was no record of a recent tune-up and that he couldn't check with the Toyota center where the last tune-up was done, that I would have had to call. I called that Toyota center and they told me that they could give out the service record to anyone long as they gave them the VIN #. I may have asked for an oil change and any other work that looks like it's necessary so there may have been some confusion, but a simple call to Toyota would have avoided this. No issues with the quality of the work. read more

Great service, communication very strong throughout entire process (written and verbal), clarified repairs needed. Easy pick-up/drop-off. Thank you! read more

You'll get friendly service and good quality but it will be overpriced. This is a great place if you can afford it, but the greed is a turnoff. They buy car parts for cheap and then charge you a fortune, plus labor. If you don't mind the ridiculous prices, you'll be fine. read more

This shop just excludes quality, professionalism, attention to detail, and if a little bit pricy, well worth it. Did you know they offer 3 year/36 mile warranties on most repairs? wow! I had this shop do 2 pre-purchase-inspections for me, and they gave a very large, multipage, detailed report, with pictures! read more

Auto shop elite? More like auto shop delete considering that it took ages to get an appointment as well as having the service be ridiculously over priced and difficult to negotiate with. read more

Recently had oil change and tires / rims mounted - excellent service and awesome staff. My new go to auto repair shop. read more

Auto Stop Elite - My pup - Auto Repair Near Me - Sterling, Virginia

Fantastic service, reasonable prices. The staff is very friendly and knowledgeable. They took very good care of my Fiat.

This review is long overdue! They are amazing here! I believe I came for a nail in my tire back in December and it was almost Christmas. I was so upset because I thought "man, this is the last thing I need to deal with before Christmas." Christian was the tech that took care of me and from the moment I walked in, him and his team were so funny and nice. I can't tell you enough how great of an experience it was at this business. We non-stop talked about travel and food in different cities. We joked. I mean every person in there was just great and the service was top tier. They provide a link through text giving you a full rundown WITH photos of an inspection of the car that they do. Super glad I. came here. I highly recommend this business!!! read more

These guys are super thorough! I received a list of items that I need to keep an eye on and I really appreciated it. They were honest and I'm glad I found a great auto shop near me. They get busy (understandable) so make sure to call ahead and make an appointment. Great value and service. Thanks guys! read more

I typically don't do these reviews, especially for car shops, however, this place was exceptional. They weren't trying to oversell me anything and was completely honest and fair of what needed to be done. For my Mercedes' service, rather than do a whole bundle and charge a ton like everywhere else, they only charge for what needs to be done. I have found the auto home for my car. read more

Top customer service, knowledgeable staff, and no BS over-selling. They are unlike any other auto shop on the planet and I hope this gem of a company continues to thrive and maintain their high standards. read more

I had a bad experience with a couple shops in Sterling that did not do well to earn my trust plus their prices were higher. Luckily, a friend recommended this local shop who also contributed to the community. It is refreshing to find an honest mechanic who doesn't overcharge or upsell me. They are affordable and provide excellent customer service. Their shop is really clean and the lobby is a nice place to wait. Even their bathroom is the cleanest I have seen! The owners clearly take pride and the employees enjoy working there. I highly recommend using this shop for all cars and work including oil changes. I have now used them a handful of times for both of our cars and I love them! read more

This place is absolutely awesome. Our dealership stopped giving us free oil changes, and I'd had bad experiences at nearly every place around before buying my two 2015 Nissans. So this was my first foray back into a non-dealership shop. ASE's people are the friendliest, most enthusiastic and helpful auto shop folks I have ever come into contact with in my entire life. Also, the prices are the most reasonable. I've seen places charge $40+ for a tire rotation before, but it's nowhere near that much here. I got a synthetic oil change and tire rotation for $49!!! (With a $20 first-time visitor coupon, but even $69 would be far less than most shops.) They even were good sports about a squirrel's nest that had built on top of my engine and vacuumed it out (hoping, the whole time, that they wouldn't have to defend themselves from whatever might have been living in there, I'm sure). (No, I didn't know that could even happen either.) The location is easy to access off of Cascades Parkway across from Claude Moore Park (in the old Sterling Glass building), and the waiting area is -- dare I say -- chic! Free coffee, chips, water and Wi-Fi, so you can get some work done while you wait (although they got my oil change and tire rotation done in under and hour). I'll definitely be coming back for all my car needs! read more

Pretty much everything you'd want in an automotive shop really. Knowledgeable staff, non-pushy mechanic's, comfortable waiting area with free water, coffee and snacks. There's a play room for kids...a legit playroom. Magazines, free WiFi, and I'm pretty sure they have a shuttle to drop you off in or around Sterling. Prices are lower than the dealers and frankly most of the shops in the area, they have state or the art alignment machine and touchless tire mounting. Highly recommend this shop. read more

Auto Stop Elite - Huge waiting area including a play room for kids - Auto Repair Near Me - Sterling, Virginia

These clowns screwed up my ride...charged me full price...sent me home with an unfixed car...and added a 40 dollar charge for shop supplies..(rags?)they talk a good game but can't fix anything. read more

We weren't able to get our vehicle serviced as planned due to a miscommunication. I had written a now deleted review about it and Ben immediately responded. He and his team went out of their way to make sure we were completely satisfied customers, including dropping off a loaner vehicle and picking up our vehicle from our home so we didn't have to do anything or drive anywhere. They were extremely kind and professional. The communication along the way was great. If you're looking for a place that truly cares about their customers, this is the place to go. read more

I absolutely love this place - appointments can be booked really quickly. Team of professionals - even though I do not know a lot about cars they are more than happy to explain what is going on - in language what I can understand and have an idea about the situation before making decision. You never feel pressured to buy something expensive or unnecessary. They will recommend what is the best solution without pressuring you or sudden surprises once you need to process payment. Their customer service is amazing and also job what is done on your vehicle. I love this place and absolutely recommend it!! read more

called them for a quote to replace brake pads and rotors, they want me to book an appointment and viist their shop to give a price quote.

I brought my Highlander here for a brake job and oil change. Very thorough and friendly staff. The mechanic really knew what he was doing. The prices are good when compared to other shops. Very happy. read more

The team at Auto Shop Elite was able to fit me in last minute into their busy schedule for an alignment. Fast turn around and great service! I'll definitely be a returning customer in the future! read more

This place is better than the most dealerships especially the Browns Hyundai dealership. The level of communication is absolutely delightful along with great response time. Prices are fair aswell. read more

Took my car in for its yearly inspection. Took less than an hour, and the entire staff was very welcoming and kind. I've had some bad experiences at other auto shops in the area, so this place was super refreshing! read more

Game-changing professional service that instilled confidence and trust. IMO the biggest headache with auto shops is not being treated with respect and provided a detailed explanation of recommended work orders that you can trust aren't bogus. I found Auto Stop Elite online and noticed the good reviews so decided to stop by on a weekend to receive a comparable estimate for a work order recommended by another shop that I and a friends weren't too sure about (I knew for over a year that my car with 95k miles had bad tires leading to excessive and odd road noise while driving but wasn't sure of the underlying causes leading to the uneven wear). I was greeted by Ben (the owner?) and we struck up a good discussion after he inquired about what I needed done and performed a visual inspection of my vehicle. He suggested bringing my vehicle in for a full inspection, free of charge, that would result in an online digital report with photos and comments with no obligation to get any work done. Ben's vast knowledge and passion about cars also caught my attention and so I figured, what's the harm, and decided to follow through and brought my vehicle in the next weekday. I dropped off my car first thing in the morning and a little less than two hours later I received the report via an email link and a call from Ben notifying me. I took some time to look it over and thought, wow, it's refreshing to have such detailed insight complete with pictures. Usually I'd just have to take the shop's word in addition to the limited inspection myself or friends could perform. Finally, I took notes and jotted down Qs before calling Ben back for what ended up being a 44min discussion while we reviewed the report and my car's records in detail. When the work order came up, he immediately emailed it to discuss. The quote wasn't a total over-priced shocker and included OEM parts and known brands. For the record, their inspection validated a few of the other shop's work order but mostly negated it. The photos and Ben's detailed rundown made it clear as day and gave me some peace of mind and so I agreed to the work order, which was completed the same day: new set of tires, rear shocks replaced, alignment, and a couple fluids and parts replaced per regular maintenance (brakes and rotors and transmission, rear differential, and transfer case fluids). After picking up my car, I immediately noticed the difference in the ride, road noise, and handling, almost like new. I'll certainly return to Auto Stop Elite and recommend them. *Note: I'm also posting this review on Google Reviews read more

This was the best experience with a auto shop in a very long time. My Dad was a mechanic with Ford Motors and he always told me to be careful of ALL mechanics. My experience with Auto Stop Elite was second to none. The entire staff from my initial call to my call with Sean was amazing. #newcustomer read more

After taking my husbands car in for assessment, the representatives were fair in their diagnosis and didn't try to upsell us on something we didn't need. read more

Great service. Very fair for an inspection and quickly able to handle my needs. Hopefully soon they'll have more waiting services. As of now it's all drop off due to COVID. read more

Ben and the staff at the Cascades location of Auto Stop Elite, are just beyond kind and great at what they do! I will be bringing all of my family business here and look forward to finally getting the car service we deserve in NOVA! I'm thrilled to have found them, and I swear that they made my car better than new! It's got 139k miles and thanks to Auto Stop Elite, I've got a new lease to run my beast wild!!!! read more