Alejandra Ralph Daisy Matthew and Christina are very nice and attentive…read more What else does Yelp want me to write about? The decoration is like any other US Bank. There is no restroom for customers. Parking is limited on the front. Sometimes you have to park on the rear and walk over. What the heck does this review need. It keeps telling me that it is shorter than normal . wth

Been banking at US bank since it opened inside Albertsons. Very nice and professional staff. Victor…read moreone of the tellers and their manager are the Best! I was afraid that my new ATM and credit cards will get stollen so they arranged for them to be delivered at the branch and they called me to pick it up when it arrived. I think that's very nice!

Always receive service with a smile. I rarely wait more than 5 minutes in line, when conducting…read morepersonal business, and usually less then that when using the merchant line. Plenty of parking, and the security guard is always super nice.

Instead of sending out 2 people to see why we are all {20 or more) in line ) why don't you open…read moremore windows Ridiculous and so disrespectful of my time!!

wow disgusting attitude from this un professional, lazy and rude all around. I just left and i…read moreguess it's early for bank tellers but was going to attempt to cash a check from a family member who has a lot of money with them.:. unfortunate for them she will be moving funds because the lazy teller has to verify the check.. okay, calls once literally12 seconds... i call the family member and yes they calling off a blocked number and they didn't answer.. j tell them to try again, they wouldn't and that they don't feel comfortable helping me even though she answered for me and said have them try again and that she would answer the blocked caller. Ha! wouldn't help me because what? worst customer service i've ever encountered at bank of the lazy. Go to Wells Fargo completely different experience over at a real bank

Went in to this branch to cash a check, at first they were refusing to cash the check, I told them…read moreto call and verify, then they told me they were also going to charge me a fee for upholding the note and they're obligation to their customer. I refused to pay the fee, so the older lady ripped the check and my ID out of the tellers hands and told me to leave then... Once I started to leave, I walked passed the security guard and he started yelling at me to "Just get the F**k out of here" he then came up behind me when I was opening the door to leave and kicked the second door open and told me to "get the F**k out" again, this time he threatened to taze me. And then followed me to my car, the whole way he was talking trash trying to egg on a fight, when I got in my car to leave, he actually said "That's what I thought Pu**y", "I'll kick your a** right now"... If your looking for a good place to start a big payday lawsuit, just go to this bank, the bald headed security guard is looking to assault someone... Happened to quick, I couldn't get it recorded, and I was flat out shocked... Just have the camera ready. Don't let the OLD manager lady be rude to you, that seems to trigger him... Good luck, hope my experience makes a better one for you!!

I love my bank /credit union!!! They are awesome ! I have…read morebanked here since the 1990's !! They have ATM's in Stater Brothers stores (which is super convenient!)

My youngest son is in high school in the special needs program. He is currently working (working…read moreability program) he actually gets paid by the school district and we decided to open his first time checking and savings account. I bank with Chase.....Just never have wanted to change. Wow this bank is old school. Lines almost out the door. I was blown away, also quite big inside. We didn't make an appointment so we waited about an hour to see someone. Luckily my son didn't mind (he was to excited) Nadia helped us, she was fantastic. She was very welcoming and communicated with my son (brought him out of his shell) went above and beyond helping us. Thank you so much, of course I ended up opening an account here as well :) will be transferring soon. THANK YOU!!!

Sadia provided some of the best customer service I've experienced at Chase…read more We had been waiting for assistance, and she was the only clerk who acknowledged us and came over to help. She was courteous, personable, efficient, and incredibly knowledgeable. She quickly resolved an issue we were having with an automatic charge, and while we were there, I mentioned the ongoing problems I'd been having trying to get my name changed on my account. I'd repeatedly requested the required forms from another office, but they never sent them. Instead of brushing it off, Sadia took the initiative to call the office herself to try to get the forms. When that still didn't work, she helped me schedule an appointment with her. At that appointment, she made sure everything was completed correctly and resolved the issue that same day. Sadia genuinely went above and beyond. She was proactive, competent, and made what had been a frustrating experience incredibly easy. If you're visiting this branch, I highly recommend asking for Sadia. She's outstanding.

I definitely recommend this particular branch. Sadia Ilyas was exceptionally helpful. She is…read morequick, thorough, and efficient. She provided excellent customer service as an Assistant Vice President and Private Client Banker. ~Tess~

the only reason i come to this bofa is because of the convenience that it's right next to my work…read more the atms are pretty ghetto and look like they haven't been cleaned in ages. i always bring a pointing object to use this atm for that very reason. service on the inside is subpar. the tellers are always so bored w/ their jobs and really have no interest in building a customer relationship.

The outside ATM here almost always has a transient outside sitting on the corner or asking for…read moremoney. It feels unsafe 9 out of the 10 times. I wouldn't go here if I did not have to.

I like this bank I find them to be . Courteous polite patient professional bankers. Willing to…read moreanswer questions and provide helpful service. Special Thanks to Yerit for helping me to get my stuff done.

The bank is conveniently located in The Promenade shopping center. The tellers are very nice and…read morefast with customers. The bank always decorates for holidays and they also give out calendars and red envelopes. They are very cute and good quality :)

This place usually has very few people in line during noon time, BUT, the employees are either…read morechatting away or take their time to move to the next person. It is very frustrating how they don't try to help customer first. Branch manager is not so helpful either. It is usually 20+ minutes to get out just to make a quick deposit. Don't bak with BofA.

Exceptional customer service. Friendly and very helpful. Even gave advices which would help meread more

I was with Chase, they allowed a former friend to steal $20,000 out of my account! I went to Chase…read more5 different times, to straighten this out, but they allowed her to change my address back to where I had not lived for two years, 3 times! I changed banks to U.S. Bank, I am quite happy with U.S. Bank.

Ever since its opening or merge with another bank, I have been here at least a few dozen times as I…read morehave been a long time US Bank customer and I am glad one opened near where I live. The employees there are patient and kind. Service is fairly fast and the place is clean. There are Spanish and Vietnamese speakers for those who need them, though I am not sure if they are staffed around the clock. I usually come in and do things, and go out within 5 to 10 minutes assuming there is no long line.