The best, friendliest staff I have ever known at any bank. I recently was in Hawaii, where there…read moreare no branches, and I needed to transfer money to another account. I called them up and they were able to do it over the phone! They are hands-down, truly the best. I even have my business loan through them.

I opened up my accounts with 1st National Bank of McHenry over 20 years ago. They were recently…read moretaken over by Blackhawk bank. They went from being a well run bank to a terrible bank. When they first transition over I accessed my safety deposit box. It took 20 minutes to get access to it. I figured it was due to learning new processes. Two months later and it still took 10 minutes. Prior to Blackhawk it would take a minute or two. In addition, they have many high fees. As a result, I closed several of my accounts and my safety deposit box. Went to my new safety deposit box at another bank and was in and out in a minute or two. This bank will not last long with their service and fees. There many other better options in the area.

I've been with Wauconda's Fifth Third Bank for approx two years now, and have had not one issue…read morewith them! They are polite, informative, etc! Tim

I recently opened a CD at Wintrust Barrington. Their rate was higher than other financial…read moreinstitutions in the area. The process was quick, Alison Dasso answered all my questions and concerns. She was professional and friendly. I highly recommend her for all your business nedds.

I have been with Barrington Bank for over 25 years. One day, I was having some checks deposited…read moreand Shirri at the teller's desk suggested that I speak with a personal banker for some enhancements that I could make to my accounts. I did so, and met with Alison Dasso. Sure enough, there were many perks and benefits that I did not even know about.' A special shout-out to Shirri to make the suggestion. And Alison did a wonderful job working with me. I highly recommend Barrington Bank. The level of service and products is exceptional.

I am new to this neighborhood and went into the Barrington branch to ask to change a $20 into rolls…read moreof quarters. They would not do this since I was not a customer. This is a $20 that I got out of their ATM and paid $3.50 extra for the privilege. This is petty and ridiculous. Guess what? I'm not going to be a BMO customer.

I grew up in Barrington Hills, so my family has banked with this location since the Yuppie…read more1980s--so, WAY before BMO (Bank of Montreal) took over Harris Bank! The employees at this location have been consistently professional, pleasant, knowledgeable and efficient for all our banking needs, whether it was for simple daily savings and checking account transactions or matters pertaining to family trust accounts! This location is also physically and aesthetically pleasant to visit; very professional inside but still with a nice homey feel to it! If they also sold books and had a Starbucks Coffee inside, they could be a Barnes & Noble! I am not surprised that this location has successfully thrived all these years!

I was glad to find a Chase Bank open up near my home. I've mainly used their Drive Up services. But…read moreyesterday, I had to go into the branch to resolve a banking issue. I was to meet with Maricela Lara, Personal Banker. She was helpful & patient. Anyway, I came in to resolve one concern & she asked the right questions and shared a lot of insight on what services I was eligible for. As a result, she ended up resolving two other matters during my visit. We need more employees in customer service like Maricela who can listen to customers & ask the right questions- - - this way, customer walk out knowing they were taken care of.

I have had an account with this bank for 10+ years but this branch always is the most difficult. I…read morecan appreciate that they are trying to keep people's money safe but their "rules" have gotten so ridiculous I can't even access my own money! And for some reason it seems to be harder to put money into my account than take it out! I have had problem after problem with simple transactions at this location. And if its not bad enough, the service there is terrible too. The drive through teller was downright rude and accusatory to me the last time I was there. I am about ready to pull my money out of Chase all together and move to another bank thanks to this location. What a joke.

This is a great hometown bank feel even if there are multiple locations around Chicagoland. The…read morepeople working there are friendly and give service as quickly as possible even when they're busy. Plus, once you've worked with the bankers there they remember you! Bonus is you receive a follow up call to make sure you're good with a stolen debit card or if you had issues with online services. Another perk is they're one of the few banks left with a coin machine.

I have been going to this bank since it opened. They're extremely nice and customer service…read moreoriented. It's a really friendly neighborhood feel when you go in there and the same people have been in there for a very long time and they know who you are when you walk in.

I deposited a check to open my account and the lady working in the bank said it would be available…read morein 2 days but the lady on the phone in customer service changed it to a week. She was asking me where I got the check from like I was a criminal I don't like them.

Advia Credit Union-Cary what a wonderful alternative to a bank. Been with BMO and Chase and have…read morenever had the wonderful experience as we did at Advia-Cary. This is a newer branch (Cary-Algonquin Rd & Route 14. Staff was so friendly (Jessica), and you felt like you were heard. Didn't know the difference between banks & credit unions. Wish I had know sooner. Lower interest rates, higher CD rates. Money is guaranteed just like banks but not FDIC but NCUA. Both for $250,000. Credit unions are Non-for-profit where banks are for profit . Bottom line - great experience. Would recommend KF