Steve responded quickly and I was able to get same day service. He diagnosed my dryer repair and…read morewent over my options including whether I should just replace it. He provided me with recommendations on replacement product and was overall just GREAT! I have kept his card and will definitely use him again if I need any appliance repair needs.

Service on my dryer was prompt. Repair worked after part was ordered. But...they did not hook the…read moredryer back up to the vent, so it spewed hot air back into the house. They did not replace the screws holding the top on, nor did they leave me the screws to do it myself. And they did not clean out the back vent of lint and sand when it was just about falling out of the pipe.

I called John and a few others when my washing machine started going. The tub bearing was getting…read moreloud and on its way out. He walked me through the repair vs. replace math on our unit and was upfront that parts and labor would run close to if not more than a new machine. He even offered advice on what to look for in a replacement. He didn't push to take the job anyway, but still took the time out of his day to do right by us. He's my first call for appliance repairs next time.

The ice maker in my freezer, on the bottom of my refrigerator, was leaking causing the ice to…read morefreeze into clumps. John came out, quickly assessed that a new ice maker was needed. Ordered one which came in sooner than expected and replaced it at a very reasonable price. Highly recommend him. Pleasant and professional.

Attentive and effective service! Good communication! And, explained the problem and the cure!read more

Appreciate the prompt reply from Charles and extremely competitive service call fee & prompt…read moreavailability. I see his well-kept van around town and were the first I thought of for appliance repair. Unfortunately we ended up buying new instead and so did not need his services this time, but will think of them first for our future needs.

great service in the store and Dylan just installed my new microwave. He was very efficient &…read moreprofessional. thanks to all! Happy to give a great review.

Mr. Guido and Mr. Sievers were very professional and gave us the information we needed to make a…read moredecision about purchasing our new appliances. We mentioned how much we could spend and they guided us to the best appliances for our money. The next day after doing more research, I called, ordered the appliances and received them the next day!!! WOW

Called DE Appliance Repair spoke to Albert, dispatcher. Very professional. Advised problem with…read moreMy Samsung refrigerator. No freezer ice and high temp in refrigerator. Tech Derrick within 1 hr and at a most. Reasonable $80 service fee, diagnosed low sealant as the problem. He notified Samsung of this warranty repair and fortunately It will be covered. I plan to use this company for my future appliance repairs.

DE Supertech has provided prompt, efficient, effective repair service on our dryer several times…read moreover the past few years. Derrick has been the consistent provider. Today, when he saw the tool I was using to clean the dryer vent, he recommended a different tool which should eliminate the problem. Yay Derrick!

A-1 Appliance Repair Solutions responded quickly to my call for service on our Thermador cooktop…read more Jordan arrived on time cleaned the igniter on one of the burners that was not lighting and said it may need a new igniter if that didn't solve the problem. I called when it didn't and he came on a Saturday with a new part and the issue was resolved. Jordan had a very friendly and professional attitude efficiently repairing the cooktop and making it safe to use again.

A-1 fixed the switch on my 30 year old Jenn-Air cooktop. I'm very happy NOT replacing this…read moreexpensive appliance! A-1 was polite, knowledgeable, clean and spot on with the diagnostics. Communication was timely. The price was reasonable. It nice to find a local small business.

I have a ventless Electrolux dryer needing repair. Called few weeks back to make the appointment…read moreand provided details. I was in New York and made the appointment for when I would be in Delaware. The morning of the scheduled appointment, I received a call saying that they never worked on a ventless dryer and could not help. He said that they should have told me this at time of making appointment- you think.

My dryer's heating element failed, so I called this company for a Saturday service call. The…read morerepairman told me he had "used the last heating element the day before" and did not have a replacement. The dryer was not repaired, but I was given an estimate of over $500 to replace the part. I waited several days for follow-up about a new part. In the meantime, I researched alternatives and was referred to another repair company, which completed the repair for a total of $239, including parts and labor. I attempted to explain this to the original company, disclosed the actual cost I paid, and asked why their estimate was more than double. Instead of addressing the pricing discrepancy, the company demanded a $170 "service fee" for showing up without a part and leaving the dryer unrepaired. The company is now threatening legal action to collect this $170. In my opinion, this company's conduct has been unethical, unprofessional, and not in the best interest of the community. If I were a repair person, I would have checked my vehicle inventory for the appropriate part. If I did not have the part in stock, I would have called the customer to explain and reschedule.  I am really struggling to understand why you are being so stubborn about my complaint and are completely failing to understand my perspective.

Really nice guy and it only took him a few minutes to figure out why our dishwasher wasn't working…read more Really appreciated his help as we were not sure if it was a dishwasher or electrical problem. Definitely calling Mueller next time we have an issue. :))

We needed to have the handle on our built-in microwave repaired or replaced. After reviewing the…read moreappliance structure, checking for a replacement part and finding that the part for the 15 year old appliance was nowhere to be found, Wayne considered his options. He identified an ingenious approach to rebuilding the handle interior and went out to get materials to do the job. He returned in a timely manner and patiently implemented the solution. You would never know that the handle had been damaged. The price that he charged us was more than reasonable. I would call him again in a heartbeat. Thanks, Wayne, for your professional service!

Some of the burners on my range stopped working correctly a while back and I had been just using…read moretwo of the five burners. The GE range is a discontinued model that was probably installed when the house was built around nineteen years ago. So it's old but it suits the look of my kitchen. I didn't like the new ranges on the market so I decided to contact Henlopen Appliance hoping they could service the unit. The person I spoke with confirmed they service GE ranges. I called on a Friday and was able to get an appointment for the following Tuesday. The technician, Trevor Vest showed up on time and once I explained the problems I was having with the range he got right to work. He tested all the burners then made the necessary adjustments to get the burners working properly. The whole experience from making the appointment to interacting with Trevor as he made the fixes was enjoyable. He even gave me advice about using our front-loading washing machine. There is no doubt in my mind who I will contact if I need help with an appliance.

Showed up on time. Reasonably priced. Knew exactly what the problem was and fixed it in a timely…read morefashion.