A-1 Appliance Repair Solutions responded quickly to my call for service on our Thermador cooktop…read more Jordan arrived on time cleaned the igniter on one of the burners that was not lighting and said it may need a new igniter if that didn't solve the problem. I called when it didn't and he came on a Saturday with a new part and the issue was resolved. Jordan had a very friendly and professional attitude efficiently repairing the cooktop and making it safe to use again.

A-1 fixed the switch on my 30 year old Jenn-Air cooktop. I'm very happy NOT replacing this…read moreexpensive appliance! A-1 was polite, knowledgeable, clean and spot on with the diagnostics. Communication was timely. The price was reasonable. It nice to find a local small business.

We used this company for a dishwasher issue. They provided Prompt service and friendly. Price was…read morealso reasonable. Highly recommend.

Quite pricey @ $125 for a 20 minute repair on a clothes dryer ! I supplied the $12 dryer belt that…read morehe wanted to charge me $42 for his same part !

great service in the store and Dylan just installed my new microwave. He was very efficient &…read moreprofessional. thanks to all! Happy to give a great review.

Mr. Guido and Mr. Sievers were very professional and gave us the information we needed to make a…read moredecision about purchasing our new appliances. We mentioned how much we could spend and they guided us to the best appliances for our money. The next day after doing more research, I called, ordered the appliances and received them the next day!!! WOW

Max was very knowledgeable about my appliance and was able to diagnose the problem quickly! He was…read morefriendly and efficient. Unfortunately, there was not a fix for my problem which he verified with the manufacturer. Before he left he made sure I had all I needed to move forward with a warranty claim with the manufacturer. If and when I need another appliance repaired, I'll call Mr Appliance and ask for Max!

I had 2 appliances Washer/dryer with minor issues and they charged me $150 for each to start as a…read morevisit charge even though they are right next to each other. the whole thing lasted 30 minutes and cost almost $600. I see that many others have had the same issue, I wish i had reads this first.

John seems to be very thorough as he repairs marine engines. He hasn't fixed the problem yet, but…read morehe is ordering the additional hoses in my cooling systems. Stay tuned to see how he completes the job.

John got our Zephyr wine fridge working again. The darn thing was under a year old, quit working,…read moreand the business we bought it from kept giving us the run around with the warranty. John is knowledgeable, informative, and reliable. I highly recommend his company.

I have a ventless Electrolux dryer needing repair. Called few weeks back to make the appointment…read moreand provided details. I was in New York and made the appointment for when I would be in Delaware. The morning of the scheduled appointment, I received a call saying that they never worked on a ventless dryer and could not help. He said that they should have told me this at time of making appointment- you think.

Not a good experience. My refridgerator water dispensor was leaking after being used. 1st visit was…read morenormal. Diagnosed the problem ($140). 2nd appt was a no show. 3rd appt. the repair did not fix the problem. 4th appt., the technician broke the piece entirely and now cannot use water dispensor at all. Mind you, had to take off work 4 times because they couldn't come after 3pm when I get home. Now, my problem is unfixable they say because my fridge is too old and hard to get parts for. The solution to solve this was to waive my $333.00 bill that I was going to be charged. So, I took off work 4 days to have a technician do more damage to my fridge, but at least I didn't have to pay him to do it.

Some of the burners on my range stopped working correctly a while back and I had been just using…read moretwo of the five burners. The GE range is a discontinued model that was probably installed when the house was built around nineteen years ago. So it's old but it suits the look of my kitchen. I didn't like the new ranges on the market so I decided to contact Henlopen Appliance hoping they could service the unit. The person I spoke with confirmed they service GE ranges. I called on a Friday and was able to get an appointment for the following Tuesday. The technician, Trevor Vest showed up on time and once I explained the problems I was having with the range he got right to work. He tested all the burners then made the necessary adjustments to get the burners working properly. The whole experience from making the appointment to interacting with Trevor as he made the fixes was enjoyable. He even gave me advice about using our front-loading washing machine. There is no doubt in my mind who I will contact if I need help with an appliance.

Wonderful company with excellent service. Henlopen Appliance was such a pleasure to work with. Very…read morenice and on time. Trevor worked on my clothes dryer and took the time to explain everything that needed to be done. Really appreciated his knowledge and professionalism.

Jason was great. Very professional and knowledgeable. He called before his arrival to let me know…read morehe was on his way and was punctual.

Drew, the Sears technician, was good as he is a professional that knows the equipment and is very…read moreknowledgeable about the service they require. He got 5 stars. As for your website. It needs help. I initially had Sears come over to resolve an issue and it turned out really confused. He ordered the part and charged me $200+ dollars for the part plus $100 for coming over. Then I find out almost $700 to install a washer gasket. Seemed a bit expensive for being a member client in your Sears service. Once the part came to my home the system kept rescheduling appointments (4 times) until I had to almost cancel the service to get someone to answer the phone. I was on the phone at least 4 times with AI and finally a real person. Once I got a REAL person in the chat was I able to resolve the problem. The AI chat couldn't comprehend a different issue outside a typical scheduling and part ordering task. This online system needs attention. Drew and your LIVE online help is the only thing that kept me a continuing customer. It definitely wasn't the AI scheduling system. I understand that is where things are going but you have to have a "get out of jail free card" on the website to resolve real more complicated issues. Sorry for the long winded response but I lost a lot of time and effort and so did your office. Thank god for Drew and your small online "real person" presence.