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Board Of Equalization

3.7 (3 reviews)

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San Diego Public Library-Rancho Peñasquitos Library - Garden Exchange

San Diego Public Library-Rancho Peñasquitos Library

4.0(34 reviews)
3.3 mi•Rancho Penasquitos

Wonderful library staff! Amazing art rotating through the conference room. Great enthusiastic…read morevolunteers for the large Book Nook store. Generous community of donors. It's going to be tragic to have it close for a year for 'renovations'. I sent in my postcards to no avail.

HOW DARE YOU! In…read moreMay, shortly after my mother passed away, I went into the PQ Library to notify them of my mom's death and return several books she had checked out. The staff member at the front desk immediately recognized my moms name (she frequently taught classes, checked out books and was an avid community member). The lady at the desk showed genuine compassion, gave me a hug, shared kind stories about her, and assured me that my mom's account would be updated and that any remaining or future book issues would be taken care of. I left feeling grateful during an incredibly difficult time. Fast forward six months later--my sister and I received a Past Due Notice for a book still under my deceased mother's account. I called the library to resolve it and spoke with Adrian. I explained that my mother had passed away and that this had already been handled in person. His response was simply, "That's unfortunate--we have an entirely new staff." No condolences. No empathy. After giving him my mom's information, he put me on hold and then transferred me to his manager, Ywen--without explaining anything to her. She answered the phone asking how she could help, forcing me to relive and explain my mother's death all over again. When I expressed how upsetting this was, I was told, "Unfortunately, you're going to have to." Again--no sympathy, no compassion. When I pointed out the complete lack of customer service and basic humanity, Ywen told me to call back when I could "gather myself" and then hung up on me. To make matters worse, I was told I would need my deceased mother's library card to resolve the issue. Losing a parent is devastating. Being forced to repeatedly explain it--and being treated with indifference and disrespect--was completely unacceptable. The contrast between the kindness shown in May and the behavior of the current staff is shocking. If you have a loved one who passes away, apparently, you'd better hang on to their library card--because compassion is no longer guaranteed here.

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San Diego Public Library-Rancho Peñasquitos Library - Other end of the kids section where the smaller children can play.

Other end of the kids section where the smaller children can play.

San Diego Public Library-Rancho Peñasquitos Library
San Diego Public Library-Rancho Peñasquitos Library

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California DMV Now

California DMV Now

4.0(2 reviews)
0.6 mi

Quick way to renew your car registration without having to deal with US postal system. You get…read moreyour sticker immediately without having to wait. System is pretty self-explanatory. The system can be a little glitchy at times where it does not always read the barcode or take the credit card on the first try. Hate the convenience fee for processing a credit card. Convenient location inside Ralph's. Open when the store is open so very convenient to use since the store is open late and staff is always around. Staff is unable to offer help when the machine is down.

DON'T PAY DMV LATE FEES. USE THE KIOSK Located inside…read moreRalph's Supermarket. No line at 8 PM Got my stickers in 5 minutes so the kiosk is great. NEED TO KNOW Must have your renewal notice OR Renewal number AND License plate HIGH FIVES Safe transaction and located in the grocery store Voice assistive technology with volume control Large font touchscreen Picture icons for non-readers Several language options Receive stickers immediately after payment Cash and other payment options Open 18 hours DOWNSIDE Did not like the extra $8.58 convenience fee. This is no fault of the actual kiosk but it is the fault of the state pilfering working persons. I do not believe it is low enough height for wheelchair access This is a Kiosk and no Ralph's employee will be able to assist you Who would have thunk? I could have said so much about a kiosk?

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California DMV Now - Similar to an ATM but for car registration or non-op.

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Similar to an ATM but for car registration or non-op.

Transit Station Rancho Bernardo - MTS bus leaving Rancho Bernardo Transit Station at 9 minutes drive from Poway Dental Arts Peter A Rich DMD

Transit Station Rancho Bernardo

3.7(3 reviews)
1.5 mi•Rancho Bernardo

The Rancho Bernardo Transit Station has changed the landscape of RB in the past few years making it…read morea little more 'urbanite' and less isolated. Or that is what it seems, because as we all know (especially if you come from a different country or city with abundant and more frequent public transportation) in San Diego you still need a car to go from the station to your home. There is not such a thing as 'walking distances', at least in the suburbs. Buses that stop here: 20 Express: Downtown San Diego - Mira Mesa - Escondido 810 Express: Escondido - Downtown San Diego / via Sabre Springs 845 Poway - Rancho Bernardo 880 4S Ranch - Mira Mesa - Sorrento Valley - UTC There is tons of free parking available. The I-15 Express Lanes and the Direct Access Ramps to the Express Lanes allow buses to speed up travel and make a smooth trip.

My son and I dig the RBTS. We both use it to ride the express buses downtown to the airport and get…read morepicked up for trips we sometimes take up to LA. This Transit Center is part of the I-15 Express Lanes system and also is an MTS Park & Ride location. It is popular too, with work commuters who fill up the free parking spots every morning. The RB Transit Center has cameras everywhere so it is fairly safe. Located at the top of a hill, the station has 2 parking lots so there is lots of parking. But let me warn you if you are driving in or out. My son and I watched in amazement last month while waiting for a bus. A motorcycle cop cherry-picked people to pull over for tickets. We saw this patrolman issue about 6 tickets in half an hour for running the stop sign coming off the Express Lanes. Also, a couple of drivers were busted for no HOV transponders and not having 2 people in their cars in the (exiting) HOV lanes. Be warned. Exiting the Transit Center out onto W. Bernardo Dr., there is NO RIGHT TURN ON RED. EVER. And the cop was pulling people over and giving out tickets for that too! Otherwise, a great place.

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Transit Station Rancho Bernardo - HOV Lane exit.

HOV Lane exit.

Transit Station Rancho Bernardo - Express bus.

Express bus.

Transit Station Rancho Bernardo

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Board Of Equalization - publicservicesgovt - Updated June 2026

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