I am not sure what part of "professional" they are referring to. Their AI phone system simply parks…read moreyou in space, and their email response process is no better. Neither one appears to be a strength. Maybe they are short-staffed, or maybe the people handling it are overwhelmed. Either way, they simply do not respond.

Just great people to work with, no fancy talk, just great ability to get the job done. Always…read morerecommending friends to them and no complaints.

Poor communication. Would only talk by text. I gave much information Said they would call Then…read moregosted me. Update, called and said he had extenuating circumstances and will call me back

DO NOT GOVE THIS GUY YOUR BOAT!!! His word is not good. he…read morewill take your boat and give you a timeline of when it will be done and as soon as you drop it off he will not reply or answer calls for days or weeks until after he says the work will be finished. He did this to both me and my friend's boat. Who knows when you'll get your boat back. I confronted him about it and he blew it way out of proportion and even threatened to pull his shotgun on me. Bad business.

Honest, trustworthy, and excellent service! The staff was amazing from start to finish. The guys…read moreworking on our boat were conscientious, professional, and took great care of everything. They finished on time, came in under budget, and made the entire experience easy and stress-free. It's hard to find people you can truly trust with your boat, and we couldn't be happier with the service we received. Highly recommend!

Very helpful and patient. I took my Waverunners in for a quote but decided to hang onto them until…read morethe weather got cold again to allow them enough time to do a quality repair so I haven't seen the final work yet. The quote process was easy and pricing was fair. I will definitely come back for the actual work based on the initial service level.

Alan was a pleasure to work with and his technician Jeremy was top notch. I got a full service on…read moremy engine and out drive after it had been sitting for two years. Jeremy explained every step and what was needed. My boat now works like a charm. I have full confidence in their workmanship and professionalism.

I used Northern Breeze for fiberglass repair and was horribly disappointed. I requested some of the…read moreeasiest and simplest services, however, they managed to screw up each and everyone. The quality was absolutely poor and the prices were quite high. Also, and most importantly, once you give them your information, they will send you SPAM texts. If you want your phone blown up with junk texts, use their service.

They were very responsive in getting back to me from voicemail I left about needing assistance or…read moreadvice to discard of an old boat. They came right out for nominal fee same day and took the boat in a professional and timely manner thanks so much !

From the owner: Specialized in repairing boat motors and diagnosing. Any…read moredock and deck build or re build. Boat refurbish and restoration. Years expierience in building docks. House and or adding additions to your house.

I had a great experience with Discovery Bay Chandlery. Dave was fantastic from start to finish. He…read morearrived right on time and went over everything on my boat very thoroughly. He took the time to explain things, answer all my questions, and make sure I understood everything. I really appreciate his professionalism, knowledge, and attention to detail. I would definitely recommend Dave and Discovery Bay Chandlery to anyone looking for quality service and someone they can trust with their boat. Thank you again for the great services you provided!!!

I wish I could give them negative stars!!…read more They failed to ever diagnose the boat, and started doing work on what we said we thought it might be without knowing for sure. He then tried to put in a rebuilt part vs a new one without asking us what we wanted to do he did work without getting our approval. Then he had the nerve to get angered with us when we told him it was illegal to do work on any automotive vessel without customer approval. He then refused to do any more work, stopped replying to calls and texts, and left our boat taken apart. They never provided us with any invoice or any receipts to show us what they actually did, I think because they never did anything at all and were just trying to take our money. We had to bring it elsewhere to get fixed and it costs us over twice as much as it should have because of the incompetence and unethical business practices done by the Chandlery. We found pieces of the boat that should have been reattached sitting in the cup holders. The boat was left in shambles complete a mess dirty (shoe prints all over the seats) and not put back together. I think they saw 2 younger people and thought they could scam us. There's a reason they aren't accredited by the better business bureau. I'm now looking into small claims court.

BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!…read more If I could give a zero star rating I would. Look up PCS Marine out of Pittsburg CA, Thomas's old company. Who leaves a client, moves to Florida abruptly with his family leaving our boat in worse shape than it was given to them in the first place? This company!!! Worst part of it is they took nearly $18,000 from us to only sand down our boat, which the shop that actually did fix it said they should have never done and was unprofessional. Thomas Schmidt lied to my husband for two years saying he was working on our family boat. The only thing he did was hack it, steal, and take off saying he went bankrupt. He also tried to say that he told my husband that based on the damage that our boat had it would be low priority to work and that it should have cost way more. We never asked him to submit a false invoice for the work that was needed. We were give that proposal, thinking we would be back on the water in a year and enjoying it with our family once again. I can't even tell you the disappointment my boys shared in getting our boat back, worse than the day we brought it in. I have a TON of pictures and invoices for the work they "said" the cost would cover. Thomas Schmidt "seemed" like he was trying to help our family from the beginning, working with the insurance as hard as he could. We now know it was so he could steal our money from under our nose. He would even call my husband at random times and talk about his family and problems which made us feel like he was being an honest person. Don't pay for anything like we did until your work is done. We know, very stupid on our part!! That is the ultimate mistake that we made with this poor excuse of a human being. Don't be scammed, beware of this company. Photos are how we got out boat back from them after giving them the money up front because that is the only way they would do the work. They had out boat for TWO YEARS, more than enough time to get the work done.

Thomas previously was doing business as PCS Marine in Pittsburg, California. I took my boat to him…read morein 2012 to have an overheating issue diagnosed and he found out my 350 motor had been damaged by a faulty head gasket and needed to be rebuilt to the tune of $3000+. I told him there was no way I could afford that as I was recovering from Kidney Cancer Surgery and was all tapped out financially from not working. I told him that I would pick-up my boat and would just have to let it sit inoperable. Thomas called me back the next evening saying not to worry about my boat, that he had talked to customers/friends about my situation and that they had pledged enough money to pay for my motor to be rebuilt. I started crying on the phone at their awesome display of generosity and told Thomas to thank them all for me. He told me it would take awhile to do the work as it would be when he had free time from paying customers, to which I said that was no problem. I checked back with him every month or so just to see how things were progressing and even paid him $800 as he said my engine block was bad and he had to buy a rebuild-able core motor. He eventually sent me photos showing my boat with the old motor removed and the new motor sitting next to it on a stand. After nine months, my boat still wasn't finished so I called to talk to Thomas and he started yelling at me and told me to come get my boat off his property. I went there and saw he had put my old damaged motor back in my boat. I tried talking to him but he just started cursing at me and told me to GTF off his property. Thomas Schmidt stole $800 from me in addition to however much money his customers/friends had given towards repairing my boat. In the unlikely event this horrible person is still in business, don't let him con you into being another victim.

I have rented a pontoon from these guys 2 times. Once in 2017 (old location) and this year. I can…read moresay both experiences were great. The first rental was an older boat. The second rental was a 2022 Sun Tracker Party Barge 22 DLX. We had a great time on both occasions. They will hook up the trailer upon arrival and detach upon returning. The staff is friendly and informative. They go over all that you need to rent, operate, and transport your rental. Just bring back the rental clean and unbroken with the tank full and you will have a smooth experience. Pick up took about an hour and returing took about 20min. I will be coming back here when I need to rent another craft. I highly recommend this company.

Yorgo(owner of h20 crafts) made our experience so easy,enjoyable...wonderful! Very Professional…read more Highly suggest and we are now forever customers.

Look no further, these are the best in the business!!…read more Excellent service & professional work! Bought two 1993 jet skis that haven't been ran since 2007!! Called numerous places throughout Northern California but was turned me down everywhere because they are 10+ years old. Found NorCal watercraft on Yelp and decided to give them a call to see if they can inspect & do a much needed tune-up in hopes of being able to run these skis before the summer ended. They said no problem bring them in . They were up & running within a timely manner. Took them to the river this weekend & they both ran great like new. They also educated me as I am a beginner with water-crafts, what to do & look for, how to properly winterize, and answered all my questions. Highly recommend!!! They have earned my business forever!!!

I have two jets skis a 2005 Seadoo GTX and a 2005 Yamaha FX Cruiser. I took them both in for an…read moreoil change and tune-up but also had an issue with the Seadoo start/stop switch. I was pressed for time and had a small window to get this done. I called and spoke to Nathan and he was able to accommodate my schedule and get the job done and on time. A bit about the service. I did receive a call from Nathan about my jet skis and he was able to thoroughly provide a status and clearly explained what he found. My main concern was the switch, he tested the switch and the relay and everything was good. He told me how to rectify the problem and did not recommend changing any parts. I asked about replacing with new parts and he told me it would function the same. I appreciated his honesty and was pleased he did not take advantage of an opportunity to make more money! The customer service was outstanding! I talked to both Nathan and Marina and they both were nice and pleasant. When I arrived they both greeted me and helped me unhook my trailer. When I came to pick up my jet skis, Nathan showed me my old parts and explained what was done. Marina took my payment and they both assisted with hooking up my trailer. I definitely will be back to winterize and service my jet skis. Great job Nathan and Marina!