I am not sure what part of "professional" they are referring to. Their AI phone system simply parks…read moreyou in space, and their email response process is no better. Neither one appears to be a strength. Maybe they are short-staffed, or maybe the people handling it are overwhelmed. Either way, they simply do not respond.

Just great people to work with, no fancy talk, just great ability to get the job done. Always…read morerecommending friends to them and no complaints.

Poor communication. Would only talk by text. I gave much information Said they would call Then…read moregosted me. Update, called and said he had extenuating circumstances and will call me back

DO NOT GOVE THIS GUY YOUR BOAT!!! His word is not good. he…read morewill take your boat and give you a timeline of when it will be done and as soon as you drop it off he will not reply or answer calls for days or weeks until after he says the work will be finished. He did this to both me and my friend's boat. Who knows when you'll get your boat back. I confronted him about it and he blew it way out of proportion and even threatened to pull his shotgun on me. Bad business.

Honest, trustworthy, and excellent service! The staff was amazing from start to finish. The guys…read moreworking on our boat were conscientious, professional, and took great care of everything. They finished on time, came in under budget, and made the entire experience easy and stress-free. It's hard to find people you can truly trust with your boat, and we couldn't be happier with the service we received. Highly recommend!

Very helpful and patient. I took my Waverunners in for a quote but decided to hang onto them until…read morethe weather got cold again to allow them enough time to do a quality repair so I haven't seen the final work yet. The quote process was easy and pricing was fair. I will definitely come back for the actual work based on the initial service level.

Took my boat in for repair and service. The team at Boat Pros are excellent and mindful of time…read more A bid thank you to Richard for being great to work with. See you guys soon foe a trailer maintenance project. Barry

Went in to get a trolling motor installed. Not only were they friendly and efficient, they…read moreactually charged me less than they quoted me. I'm very happy with the professional service, along with the excellent job they did on my installation. I will be going back to them for service, even though it's a hour and a half drive. Well worth it.

Alan was a pleasure to work with and his technician Jeremy was top notch. I got a full service on…read moremy engine and out drive after it had been sitting for two years. Jeremy explained every step and what was needed. My boat now works like a charm. I have full confidence in their workmanship and professionalism.

I used Northern Breeze for fiberglass repair and was horribly disappointed. I requested some of the…read moreeasiest and simplest services, however, they managed to screw up each and everyone. The quality was absolutely poor and the prices were quite high. Also, and most importantly, once you give them your information, they will send you SPAM texts. If you want your phone blown up with junk texts, use their service.

They were very responsive in getting back to me from voicemail I left about needing assistance or…read moreadvice to discard of an old boat. They came right out for nominal fee same day and took the boat in a professional and timely manner thanks so much !

From the owner: Specialized in repairing boat motors and diagnosing. Any…read moredock and deck build or re build. Boat refurbish and restoration. Years expierience in building docks. House and or adding additions to your house.

I had a great experience with Discovery Bay Chandlery. Dave was fantastic from start to finish. He…read morearrived right on time and went over everything on my boat very thoroughly. He took the time to explain things, answer all my questions, and make sure I understood everything. I really appreciate his professionalism, knowledge, and attention to detail. I would definitely recommend Dave and Discovery Bay Chandlery to anyone looking for quality service and someone they can trust with their boat. Thank you again for the great services you provided!!!

I wish I could give them negative stars!!…read more They failed to ever diagnose the boat, and started doing work on what we said we thought it might be without knowing for sure. He then tried to put in a rebuilt part vs a new one without asking us what we wanted to do he did work without getting our approval. Then he had the nerve to get angered with us when we told him it was illegal to do work on any automotive vessel without customer approval. He then refused to do any more work, stopped replying to calls and texts, and left our boat taken apart. They never provided us with any invoice or any receipts to show us what they actually did, I think because they never did anything at all and were just trying to take our money. We had to bring it elsewhere to get fixed and it costs us over twice as much as it should have because of the incompetence and unethical business practices done by the Chandlery. We found pieces of the boat that should have been reattached sitting in the cup holders. The boat was left in shambles complete a mess dirty (shoe prints all over the seats) and not put back together. I think they saw 2 younger people and thought they could scam us. There's a reason they aren't accredited by the better business bureau. I'm now looking into small claims court.

I have rented a pontoon from these guys 2 times. Once in 2017 (old location) and this year. I can…read moresay both experiences were great. The first rental was an older boat. The second rental was a 2022 Sun Tracker Party Barge 22 DLX. We had a great time on both occasions. They will hook up the trailer upon arrival and detach upon returning. The staff is friendly and informative. They go over all that you need to rent, operate, and transport your rental. Just bring back the rental clean and unbroken with the tank full and you will have a smooth experience. Pick up took about an hour and returing took about 20min. I will be coming back here when I need to rent another craft. I highly recommend this company.

Yorgo(owner of h20 crafts) made our experience so easy,enjoyable...wonderful! Very Professional…read more Highly suggest and we are now forever customers.

Look no further, these are the best in the business!!…read more Excellent service & professional work! Bought two 1993 jet skis that haven't been ran since 2007!! Called numerous places throughout Northern California but was turned me down everywhere because they are 10+ years old. Found NorCal watercraft on Yelp and decided to give them a call to see if they can inspect & do a much needed tune-up in hopes of being able to run these skis before the summer ended. They said no problem bring them in . They were up & running within a timely manner. Took them to the river this weekend & they both ran great like new. They also educated me as I am a beginner with water-crafts, what to do & look for, how to properly winterize, and answered all my questions. Highly recommend!!! They have earned my business forever!!!

I have two jets skis a 2005 Seadoo GTX and a 2005 Yamaha FX Cruiser. I took them both in for an…read moreoil change and tune-up but also had an issue with the Seadoo start/stop switch. I was pressed for time and had a small window to get this done. I called and spoke to Nathan and he was able to accommodate my schedule and get the job done and on time. A bit about the service. I did receive a call from Nathan about my jet skis and he was able to thoroughly provide a status and clearly explained what he found. My main concern was the switch, he tested the switch and the relay and everything was good. He told me how to rectify the problem and did not recommend changing any parts. I asked about replacing with new parts and he told me it would function the same. I appreciated his honesty and was pleased he did not take advantage of an opportunity to make more money! The customer service was outstanding! I talked to both Nathan and Marina and they both were nice and pleasant. When I arrived they both greeted me and helped me unhook my trailer. When I came to pick up my jet skis, Nathan showed me my old parts and explained what was done. Marina took my payment and they both assisted with hooking up my trailer. I definitely will be back to winterize and service my jet skis. Great job Nathan and Marina!