For those looking quickly (executive summary ;-) ) - Kai Kane / Stephen is *THE BEST!* Look no…read morefurther! My wife and I are new to the area and just bought a 2000 Super Air Nautique which started having issues after a few outings. We had a *BIG* family house warming party with boating in the plans and needed to have the boat up and running. Trying to get a shop to even give a straight answer as to when it could be diagnosed was proving darned near impossible with ghosting after scheduled appointments that were missed. Called Stephen - he offered to check it out. His knowledge is vast! He even said he'd have us on the water in time for the family party. Communications were STELLAR!!! He let us know what he found, what he intended on doing, the status, sending pics, when parts were ordered, then delivered, then test drive results, etc... Yes - he test drives it! We had our boat in ship-shape (sorry - pun intended) and pulling our family on rafts and wake boards just as he promised. Actually, Stephen really went above and beyond, and then... He even contacted us durning the weekend to check up on us and see how the boat was doing!!!! Are you kidding!? What amazing service and kind attention to your customers. Again - look no further! You will never find a marine mechanic this great. Oh, and by the way, he's a really nice person!!!

Poor communication. Would only talk by text. I gave much information Said they would call Then…read moregosted me. Update, called and said he had extenuating circumstances and will call me back

I'm so pissed right now!! I just pulled my outdrive off because the last couple of times I had the…read moreboat on the water I noticed a growling type noise and vibration coming from the transom area. I thought maybe my ujoints might to be replaced since that's the only thing that wasn't replaced when CCBW had last serviced it. Instead..I find the gimbal bearing had disintegrated and that the ujoints were a little rusty but not in a compromised condition. Keep in mind that CCBW had supposedly replaced the gimbal bearing, all bellows, seals, etc. less than a year ago and the boat had only been in the water 6 times since (about 30hrs). You be the judge!! I have more to add to my experience w them from when I had initially brought my boat to them for the service but I ain't got time for that right now. I'm calling them up first thing in the morning and best believe the BBB will be hearing from me again also, if I don't get a positive outcome. What a way to start the summer!!

Incredible work, on time, top notch mechanics and the detail job they did on my boat was FANTASTIC!…read more I've been to other top recommended shops, many where you have to wait a month to get an appointment, CCBoat Works beats them all! Just finished complete upper/lower maintenance on 2002 Bayliner 195 Capri Sport 4.3L mercruiser Don't go anywhere else, Terry in my opinion is the best and you won't be disappointed!

He came highly recommended . How idk... this guy is something else. He inspected my bass boat and…read moresaid a powerhead was needed. Long story short, he took me for $500.00. Wish I would've read the reviews first. Like someone else mentioned in their review , he acts like a crack head. Very disappointed. I'm embarrassed for his family. And bet they feel the same. SMH

Richie has worked on 3 of my boats for about 10 years. 1 outboard and 2 diesels. He has ALWAYS kept…read moremy engines and any other issues I may have in excellent working condition.

My son called about 15 places looking for a boat part and found the part that he was looking for…read morehere. He drove about 25 minutes to get the part and when he arrived a male employee (maybe owner) helping him was super helpful and gave him everything he needed. My son had a great experience and we definitely recommend this place for their service, their hospitality and the parts available!

Boat mechanics are a lot like doctors. When you find the right one, you don't want to see anyone…read moreelse. Having said that. I won't take my boat to anyone else. Henry owns this shop and I think he's the best. 5 stars!

Great service and quality. Early 2024 I had a bottom clean and repaint done here as well as some…read moregelcoat fixes. And also some engine work, some electrical and prop work. Bobby the mechanic was great, and managed to clean the oilpan of debris without having to lift the engine. Also got the fuel injectors serviced, new prop shaft, balanced the prop etc etc. Everything went great. Clint the electrician and woodworker fix up some of the shady electrical systems from the previous owner and replace with a proper switch, nicely installed and also fixed the engine instruments. Excellent work. Alex was our project manager. He consistently kept us updated on what was happening, what new things had come up, our options etc. There's an excellent store onsite for everything DIY while there. All in all the work was on time, went well and everything was great.

**REVIEW FOR SAUSALITO LOCATION**…read more My recent, and rather extensive, experience at KKMI Sausalito was truly top notch. I purchased a boat out of my local area and wanted to accomplish some significant refit work before relocating it to Southern California. The entire crew at KKMI was professional, knowledgeable and just great to work with. They worked hard to stay on schedule and and maintained excellent communication throughout. It's a boat, so there were a few last minute surprises but KKMI managed them well, making sure I did not miss my departure window. Thank you to the entire KKMI team (with special thanks to Project Manager, Mitch) for making a large project as stress-free as possible and delivering a quality result that was proven out on the 400nm shakedown trip home.

They had everything I needed in stock for my 2003 Moomba. Fair prices, and a lot of technical…read moreadvice. He was able to squeeze me into his tight schedule and a half hour later my problems were solved. Friendly and efficient. I wouldn't take my boat anywhere else.

with the top of the boat off and access to the gas tank, the job of cleaning out the gas tank was…read morenever done. Paid to have it done and it didn't happen. Control unit was put in wrong also. No wonder he fled Fremont and declared bankruptcy. I wouldn't trust him!!!!

Anthony was super helpful on the phone, answering all my questions about bringing the boat in for a…read more100-hour service on my Honda engine. He walked me through a list of possible service items, and Bob was so kind in explaining why the boat did or didn't need them. The whole process was really enjoyable -- the entire team was kind, knowledgeable, and easy to work with. They took great care of the boat and even filled up my trailer tires before I hauled it across the Bay. Fair prices, honest work, and excellent service. I'll definitely be coming back!

I hate taking my boat to the shop to be repaired. I had done a bunch of research on the web and…read morechanged out everything they said it could be for why my 225hp Honda wasn't running right. I finally decided to take it to a Honda Mechanic to see what they could do. Eagle Marine is fantastic. They troubleshoot the issue, figured out what was wrong. They gave me a list of things I had to get fixed, things I should replace since we were going into the engine and things That I could replace but didn't need to right now. I talked over all of the options with them and just had a good conversation on what they would do if it was their boat. No pressure to go any route, just good advice and common sense. The boat is running again and running better than it has in over ten years. Great job and thank you!!!

I'm so glad I called Bay Area Marine Services. Luis and Alison responded immediately to my call…read more I needed to replace my transmission and Luis and his assistant were at my boat in 48 hours. Luis is a master mechanic. He's easy to work with and he is most professional. In the end, he had to pull the engine and I was impressed with how carefully he did that. He really knows his trade. Alison cares about clients and replies to your call, email or text in a timely manner. So, you don't have to wait long to hear back from them. In addition to being a great company they are affordable. They don't up sell and when they are there they check out the whole engine, not just what you asked them to look at. I found that most reassuring. They are respectful of your boat and are very clean when they work. I highly recommend Luis, Alison and Bay Area Marine

Assuming that response was by someone using Luis as an alias, which is literally part of this…read morebusinesses model.. two people giving input leads to customers seeking clarification when the story changes. Doubling down on bad business management with fabricating false review respons is a further indication of deceptive practices.