I am not sure what part of "professional" they are referring to. Their AI phone system simply parks you in space, and their email response process is no better. Neither one appears to be a strength. Maybe they are short-staffed, or maybe the people handling it are overwhelmed. Either way, they simply do not respond. read more

Just great people to work with, no fancy talk, just great ability to get the job done. Always recommending friends to them and no complaints. read more

Classic Boat Works - They got er running for a summer of fun! - Boat Repair Near Me - Discovery Bay, California

I was lucky to have found Ken and Classic Boat Works. I like that he is a family man and this is a family-owned operation. I communicated with Ken back and forth a couple of times via text before I finally brought my 1987 Sea Swirl in and met him. After speaking with him and meeting him, I could tell Ken is an honest guy who doesn't try to upsell you or make you pay for repairs you don't need. Much like with automobiles, I'm not mechanically inclined so I have to rely on mechanics who know what they are doing and trust they won't rip me off. I got the sense from dealing with Ken I wouldn't have to worry about that. He helped me get my boat up and running after it had sat unused for about 18 years. Luckily, he said the motor and most of the boat were in good shape and all it needed was some new fittings and parts and it was up and running. He also fixed the floor in the boat because rot had damaged a section. I was able to take the boat out with my family and let our daughter experience boating on the water. I plan to continue to have my boat serviced/winterized with Ken. read more

Classic Boat Works - Boat Repair Near Me - Discovery Bay, California

I don't have a boat I do evaluation's on damaged vessels. I came to this facility to do an evaluation on a boat. I enter the show room which was very clean and since I was doing evaluation, I was escorted behind the scenes where the general public does it normally go the repair shop, etc. it was a very clean and organize facility from inside and out if I was ever have a boat, I would strongly urge this facility everything was in line and an order. Both bays were active with repairs. And I saw the employees being due diligence in their job and taking their time removing parts from the vessels. read more

Good quality service performed on boat. It was a little expensive but they got the job done when they said it would be completed.

First off, I should have wrote this a month ago. I have a 2005 Master Craft 197 that needed replacing or fixing the Indmar exhaust manifolds. I opted for new manifolds rather than fix the leaks. No other marine shop wanted to take on this task (or plug the leaks). Ken took it upon himself to locate new OEM Indmar manifolds (difficult to find). He trailered my boat back & forth from the marina and installed them & fix several other issues I've been neglecting to fix. Everything great! Thanks Ken & crew! read more

Thank you so much Ken for fixing our baby so quickly during high season. We r so happy to have her back. You run a fair and honest business. We will definitely be back. read more

I brought in a 78 Tahiti Caribbean day cruiser with merc 350 stern drive. It had been sitting for a couple years, only partly covered, out of water in Truckee. I asked Ken to clean it out and get it running reliably. $4500 later it was still filthy, only started carburetor spray, ran rough as heck, and all electronics were down / second battery and some lights had been removed and not reinstalled. No response to calls for return (let alone reinstallation) of missing equipment. Engine was not replaced - just a few odds & ends changed out with refurbished parts. I am also told the Ayer drive boot was replaced. Sill doesn't add up to $4500, nor the time it took to get around to my boat. Needless to say, unhappy with the outcome. No receipts or old parts. No explanation of what exactly was done, just the generalities noted above. read more

Ken the owner is amazing. I not only had my boat stored with him but he is super honest and affordable with repairs too. He was able to quickly and accurately diagnose and repair a no start issue I had when I first brought my boat in to get it back water ready. He goes above and beyond with everything he does. When it came time to sell my boat he helped me clean it up and dropped everything to help me get it started and ready to go. I can't recommend Ken high enough-great customer and great place for repairs or storage! read more

Ken was awesome, replaced my bellows and repaired my exhaust manifold for my 95 4 winns. Not much he doesnt know about boats, especially older boats like mine. Im very satisfied with the turn around time and the quality of workmanship. My boat now runs like new and the pricing was very reasonalbe for the amount of TLC that went in to my job. Thanks Ken for all you do! read more

I can't say enough good things about Ken at Classic boat works! We took our 91' ski nautique that had been sitting in the side yard for 9 years..just got it out on the water and it runs absolutely amazing! Ken is a great guy to work with and an even better mechanic! He completely re built our trailer and troubleshoot numerous issues with the boat and got it back in tip top shape. If you are looking for a good , HONEST, boat mechanic..search no further than Ken at classic boat works. You won't be disappointed!! read more

We have a 1991 mastercraft with much sentimental value. We searched around and not many people Work on boats this old. When I spoke to Ken, he was confident yet honest in the expectations and possible outcomes. Our boat took awhile to complete, but we were not in a hurry. They were knowledgeable and cared about a piece of our family history. They put our boat on their tank and taught us the basics so we felt comfortable being able to take it out for the first time. Thank you Ken and staff for a wonderful experience. read more

If you are looking for a boat repair shop that doesn't BS you or rip you off then go see Ken! He's straight up and honest. Very talented and a true professional! Ken did a great job for us and now we can enjoy our boat :) read more

Well I brought my ski boat to ken made a appt said he was 2 weeks out, broought it there on June 17 told me 2 days tops to top off fluids and check out , 31 week went by then another I called him 3 times now he asked what I wanted done , I said a service he quoted me 200 was supposed to fix a canvas top also ( little plastic part) got it back finally and a $1180 bill mostly labor he said that's what it was? I asked about the $35 plastic bracket &100 labor to put on. Said hasn't gotten it yet but would swing by my home and put on. This has now been 6 weeks no call back ? Out a lot of money has anyone else had problems with him?? read more

Place is a rip off for a simple fix. At the start of the summer we had a minor issue. $1300 for a fix that I could have done. They took advantage of us. Called other boat service places.......long story short never again. I created this profile to express our frustrations. read more

Ken Luke is a horrible excuse for a mechanic. I took my boat in to have some work done in the spring of 2020. He had to pull the engine and outdrive off the boat and when he went to re-assemble, he couldn't remember how to put it all back together. The boat leaked, overheated and stalled due to his lack of knowledge and failure to check his work carefully. Wiring was wrong, parts that worked before taking the boat in didn't work afterwards and worse, he sent me out for a water test and only had two nuts out of six holding the outdrive on. He changed my oil and not my oil filter, yet he charged me for the filter. He told me I needed new parts that suddenly weren't working and found out (after showing him a picture of the motor prior to him disassembling it) that he wired it incorrectly. After three failed water tests, each time assuring me that things were properly repaired, he began blaming the issues on the age of the boat. In the end which was over three months later, he called me an expletive and told me that he wouldn't finish the job. I paid for a complete job, and even though he had parts still on order, he didn't offer to credit me back for the parts that he failed to install. Steer clear of this shop! You WILL be disappointed. Very unprofessional. read more

Ken and his team did an amazing job restoring my 1989 Marlin Ski boat. I took the boat in after sitting for awhile and Ken got it running and looking like a new boat. His prices were excellent and his work is outstanding. I would recommend him to anyone. Best guy around read more

Classic Boat Works - Boat Repair Near Me - Discovery Bay, California

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Great job on some pretty nasty damage to my 2015 Searay....Ken and his staff were very knowledgeable and helpful in regards to keeping me informed throughout the process. Looks fantastic, can't wait till summer read more

I was a new boat owner and bought a use boat that hasn't been used in a year. I took it to many other places, but they said my boat is too old and kept trying to sell me their new boats. I was not interested. Being an amateur, it was hard to trust someone and not overpriced you. I found Ken and his guy. Reason I'm giving them a 4 stars because It took them a while to fix it, and for the price I paid for over 3g, I was upset they didn't clean out the old gas and old coolant unless I pay extra but luckily I know someone who helped me with this. But overall, ken and his guy know what they're doing and would highly recommend them to anyone who has a classic boat. read more

I cannot review the marine repair service that Ken Luke provides. However, I can review the business person himself. He was located at 6715 Brentwood Blvd Unit A in Brentwood and had Classis Boatworks as well as a storage facility. I sent him a payment for storage on my vehicles in May. The payment was returned "NO MAIL RECEPTACLE". I left him a voicemail, which he took three days to return. At that time, he sent me an email stating that the City of Brentwood had asked him to vacate the site. In his lease, the city stated, if there was any issue in rezoning the property that he must vacate. He told me on a Wednesday that I had to have my vehicles out by the next day. He said that he just had a meeting with the City of Brentwood. When I contacted the real estate agent, she advised me that he notified her over 2 1/2 weeks earlier, that he would be vacating the site. Now, if I had not called him, he would have vacated the site and we would have storage charges from the landlord of the property. He also, still has the keys to my Suburban as he was going to unhook the trailer attached (which he never did). We have been up there twice in the month of May (in the middle of the day when he stated he was there) to get the keys and items out of the Suburban. Neither time was he at the site. Ken Luke is a thoughtless and untrustworthy person. Not notifying me that he had to vacate the site in a timely manner and lying to me about when he was notified is appalling. I want my keys back to my Suburban from him. I would not trust him nor ever do business with him or Classic Boat Works. I will also be letting everyone else I know in the area, who has a boat, not to do business with this man. He is no business man. read more

Classic Boat Works is by far the best repair shop I've experienced in a very long time. Ken is very skilled and professional and communicates extremely well. He does what he says he is going to do, when he says he will do it. He has earned my repeat business. read more

Ken went above and beyond to get our trailer and boat dialed in before a camping trip. Definitely going back!

Very Honest Service Definetly Will be bringing my Boat Back .Came In For Service On My Mirage Speedboat Outdrive bravo 3 and he saved me lots of money with his tips and knowledge read more

I had an oil filter that was stuck and spent about 3-4 hours trying to break it loose along with yelling every cuss word in the book. After a few bruises and some busted knuckles, I called Ken to see if he could help. He told me to bring the boat down (that same day) and used an air hammer to pry the filter loose. I was up and running and was able to take the boat out the next day. Thank you Ken for your excellent service!! read more

Ken has been working on our boats for the past few years. He has consistently been there when we have needed him the most! He has done a great job helping us maintain our boat and make necessary repairs on everything we have needed--you name it, he seems to do it! I highly recommend Ken! read more

I recommend ken to do any type of boat work to be done. Very easy to contact, responds to any concerns/questions immediately. He accommodated to all of my needs for my boat work even though I don't have a truck to haul my boat. And the kicker is his prices beats all of the other quotes I was given by other mechanics. Thanks ken ! read more

I have nothing but great positive things to say about Ken at Classic Boat Works. I found this shop by searching yelp. The previous reviews are right on.My first call to Ken was pleasant. He answered all my questions and was very knowledgeable. During summer most shops want you to make an appointment. But no appointment was needed. He allowed me to bring in my boat. I own a 88 1750 Bayliner with OMC cobra stern drive.Not many mechanics know how to work on these old OMC's. The boat wouldn't go into gear. This was two weeks before July 4th and Ken made no guarantees it would be done by the 4th. But guess what he got it ready for me before the holiday and the boat has never ran this good. Ken even called me up after the holiday weekend to make sure everything ran ok. Great customer service great guy and business. If you need a good HONEST boat mechanic choose Classic Boat Works! read more

Thanks Ken for fixing up my boat! I got my boat from my parents- outboard Ski Centurion. They had it in their garage for a few years... needed some major TLC before I will take it out with my kids on the water. Ken was super knowledgable and very straight forward. The engine purrs now and Im stoked that I didn't have to spend an arm and a leg! THANKS KEN! read more

I decided to give Classic Boat Works a try based on their Yelp review and I have to say Ken has been great to work with! He was very professional, showed up when he promised (which I'm shocked that most don't these days) and did the work on-time. The best part of it was that I got DAILY texts from him on the status of my boat and what he was working on each day. And with pics too! If you're looking for someone to work on your boat, I would suggest giving Ken at Classic Boat Works a try. read more

Ken is amazing honest hard-working man fixed my boat and got it ready for the weekend after few days that I had the boat he gave me a call to make sure everything is okay very hard to find people like him these days definitely go back to fix my boat there thank you!!! Ken read more

Ken is a nice guy but his service sux.Took it in for a simple out drive service and oil leak from "tell-tale hole", 3 weeks later hadn't touched it ! Many calls later and got the answer "what were we doing on this again" 2 more weeks and more calls finally done. Two days in driveway and a 8" puddle of fluid (tells me to take it out anyway) moved drive and next day 6" puddle. Many calls (and phots's) and finally an answer "I guess I need to check it out, bring it in" Many more unanswered calls and finally a returned call. "Ken is in Hawaii for 2-3 weeks, I could take a look at it but I'm not farmillar with out drives" Took it to a Reputable Shop ! Had it fixed in less than a week. They said work was performed inadequately. (Never split case where leak was, parts used were not OEM) They actually felt bad and gave me a brake on the price. Classic Boat Works charged me for work never performed !! A couple more unanswered / unreturned calls I just cut my losses! His estimate. $187.50. Bill $475.67. ONE HUGE LESSON LEARNED !!!! read more

Ken has great customer service skills and knowledge and experience dealing with all aspects concerning boats. I recently bought an older boat which needed an overhaul of the electrical system, he did a high quality job for a fair price and even gave me a spare tire when we noticed one of my tires looked bad. I would highly recommended him. He also took pictures of his work and sent it to me periodically which was cool. I will definitely be going back to Ken read more

If you need a fair and knowledgeable boat mechanic, Ken is the man to see. He seems to know all aspects of boat repair and pays attention to the details no matter how small. He also knows how to work with insurance companies to insure your claim will be considered fully. I recently blew an engine and Ken worked with my insurance to get fair settlement, replacement for minimum cost to myself. I would recommend Ken any time!! read more

Ken is fantastic. Very reliable, honest, and responsive. We have a 1949 Chris Craft that had been sitting in my garage for four years. Ken towed it from my house in Brentwood, searched high and low for the right parts to get it running again. And it runs better now than it ever has. He also helped us over the phone to fix the bilge while we were at Tahoe which saved our battery and kept our boat from sinking. I'm not sure what we would have done without him. You would be silly not to take your boat to Ken. read more

The owner is very knowledgeable and takes the time to discuss the repairs. He lets you know how much the repair is going to be upfront and keeps you informed of his progress. I went through a couple of different boat mechanics in the area and by far, Classic Boat Works is the best and in addition he has very reasonable prices. I would definitely recommend his services to anyone in need of a major repair or just looking to get your yearly engine maintenance. read more

Ken really is the man. My experience with this guy and his associates are absolutely consistent with the majority of reviews that have been posted regarding him and his business. Ken is highly skilled and knowledgeable with regard to his mechanical expertise. He is also a genuinely honest, trustworthy, friendly, and personable individual. His communication is impeccable, and he is always more than happy to thoroughly explain and work you through the specific details of the repair job as it's being completed from start to finish. I have a 1967 Seaflite with the original Mercruiser 120, and suffice it to say, she's a little bit finicky. However, no matter what mysterious puzzles she presents us with, Ken is always able to solve the problem and get her back out on the water in a timely manner. Additionally, his prices are quite reasonable. My experiences with Ken have been nothing short of stellar and I would highly recommend him to anyone looking to have their boat fixed up or have routine maintenance performed. I wouldn't take my boat anywhere else. read more

Great experience working with Ken and team! I recently purchased a used boat that showed evidence of serious mechanical issues on the first trip out on the water. After showing to Ken, he quickly identified the problem and repaired the issue. I took the kids out last weekend to the lake. Due to Ken's skill, the boat ran like new! The whole family had a great time thanks to quality service at Classic Boat Works. Ken has been great to work with and went over and beyond finding ways to provide value as a service provider. I will definitely be back! read more

Update: we are in the final leg of wrapping up a list of items I needed addressed and what became obvious is Ken's general interest in helping others fully enjoy the boating lifestyle. Ken goes beyond just 'repairing' boats, he's demonstrated on more than one occasion, his willingness to spend time with you on your boat as needed to fine tune other items, often sacrificing his time/cost to deliver a great customer experience. Thanks Ken, so glad I found you from the list of all the places I could have gone and did visit prior to doing business with you. read more

My original review didn't post I guess. So here is my review of Ken at Classic Boat Works. This has got to be the most genuine, honest guy on the the planet, details to follow. He used to work at a large dealership and knows all the in and outs of different boats and how they work, so Ken's got the experience under his boat to fix almost any boat. I brought in my boat for it's first MAJOR service, and he overhauled the boat, it runs like it was brand new. Here is the honesty part: Malibu computer wedge broke, found out computer onboard was broken, orders new computer and installs it. Finds out new computer is buggy and will not run correctly if towing. Eats the cost and buys the new compatible computer to make sure the "boat runs well". *Does not charge me for this. Later drives the boat to the dock and drops it off for us in his vehicle during his break so my friend can save gross amounts of time and get the boat to the hoist. Highly recommend - 5 stars, the most honest and experienced boat guy I know! read more