Overpriced and did unnecessary work knowing that the parts to repair my 1698 error on 2002 Dodge…read morecaravan they did expensive repairs on the battery. Alot of money for now yard art.

I originally had a frustrating experience and left a negative review because the issue had not been…read moreresolved. Since then, Clements reached out, corrected the problem, and is reimbursing me. I truly appreciate that they took responsibility and made things right. No company is perfect, but what matters is how they respond when something goes wrong. Clements followed through, communicated with me, and resolved the situation to my satisfaction. Because of that, I wanted to update my review to reflect my complete experience. Thank you for standing behind your work and your commitment to customer service.

I love Mom+Pop places where you know what you're getting and are sure to leave satisfied…read more Rich Royce is located in the Patch neighborhood, just minutes North of the River City Casino and about 15 minutes from downtown St. Louis. For any of my tire needs, I head on over to Rich. From the looks of it, you wouldn't expect this place to be "popular," but the demand is definitely there. Just this past Summer, I caught a flat on my left passenger side. It was one of the hottest days of the year, so I made sure to get there early, to be in and out. Please, there was already a line for service. Since it was so hot that day, I left my keys with a mechanic (a woman, ok?!) and she took care of me. She told me I'd be more comfortable inside their office and she'll let me know when they were done. The staff is efficient and quick. My mom has always been satisfied with them, and I've never had an issue concerning service and/or customer service. And bc of all the equipment and supplies, the yard is under heavy surveillance. No complaints here.

They told me nothing was wrong with the Nissan Sentra they sold me. 2 months later it's never been…read moredriven and still in the shop. My mechanic says a lot of parts have been replaced trying to chase whatever the problem is. Do NOT buy from these shade tree lemon dealers at any cost. They will lie to and burn you.

These guys were great! I went to several dealerships and Scott bent over backwards to make sure I…read morewas happy with my purchase. Dale gave me an amazing trade in amount for my old car. I would highly recommend them. I definitely know where to go for any future vehicles!

Dale was awesome. The used car we were purchasing needed some repairs after they sent the car in to…read moreget checked out. Dale was upfront and honest with what needed to be fixed. They took care of the repairs and still honored our negotiated price. You do not find that very often at a used car lot. I will certainly recommend Dale and Weber Road Auto sales to my friends and coworkers. Thank you Dale!

Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

Denny did me solid! I knew what I wanted and was treated with respect. Got the car I wanted with…read morethe rate I wanted. Safe, kind, took my seriously. Super pleased!

I bought a car from Dylan, an Acura, normally it takes forever to buy a car! It was smooth and…read moreeasy! They were willing to work with me, and made the process very seamless. Dylan was very helpful when it came to finding a car on the lot too, they have lots of different options, i'd definitely recommend going there!

I own a business in Illinois and was looking for a service van for my company. After researching…read moreavailable vehicles, I found a 2020 Ram ProMaster City at this dealership and contacted a salesperson named Jeff. Before applying for financing or making the trip to purchase the vehicle, I asked several questions, including whether there was anything mechanically wrong with the van, whether the tires were in good condition, whether it had a clean Carfax, and whether there were any broken mirrors, cracked windows, or other issues needing repair. Jeff repeatedly assured me that all of their vehicles go through a "100% service inspection" before being offered for sale. I explained that I understood the van had over 110,000 miles and was being sold as a used work vehicle. My only concern was that it be mechanically sound, safe, and free from defects beyond normal wear and tear. Based on those assurances, I completed the financing application and drove approximately one hour to purchase the van. The staff was friendly, professional, and had all the paperwork prepared. The buying process itself was smooth. Unfortunately, the problems began almost immediately after leaving the dealership. Less than one mile down the road, it started raining. When I turned on the windshield wipers, one blade flew completely off the vehicle and the other was barely attached. I had to stop and buy new wiper blades. The auto parts store informed me that the blades installed on the van were not even correct for that make and model. During the drive home, I also discovered a large crack in the windshield, a missing fuse box cover, and a missing hood prop rod. I documented everything and sent photos to Jeff, who responded that they would take care of it. The following day, I was pulled over because neither brake light was functioning properly. After spending money diagnosing the issue, I learned the vehicle had incorrect bulbs installed. Once again, I contacted Jeff and was told a technician would reach out. The dealership offered to repair the vehicle, but after being told multiple times that the van had already undergone a "100% service inspection," I was uncomfortable bringing it back. I asked if I could use my own mechanic and submit receipts for reimbursement, and Jeff agreed. Additional problems continued to surface, including severe shaking while driving. When I took the van to a tire shop, I was informed that the front driver's wheel had only two lug nuts installed, the passenger front wheel had only three, and the rear wheels each had only four. The technician also found that two wheels were significantly bent. I documented everything with photos and videos and forwarded the information to Jeff. He advised me to proceed with the repairs and submit receipts. After spending approximately $2,800 on repairs, parts, labor, and safety-related issues that should have been identified before the vehicle was sold, I finally began using the van. Shortly afterward, another service light appeared due to a faulty gas cap, which I also had to replace. Less than a week after purchasing the vehicle, my lender contacted me regarding a discrepancy with my down payment. The dealership had incorrectly credited my deposit amount, resulting in a $500 error. After several attempts, I finally met with the General Manager. The dealership agreed that the $500 deposit error was their mistake and reimbursed me for that amount. However, despite all of the documented issues and prior conversations regarding repairs, they offered only an additional $500 toward the approximately $2,800 I had spent correcting problems that should have been addressed before the vehicle was sold. I fully understand that a used vehicle with over 100,000 miles will have wear and tear. However, missing lug nuts, incorrect brake light bulbs, defective windshield wipers, bent wheels, a cracked windshield, and missing vehicle components are not issues I expected to discover immediately after being told the vehicle had passed a "100% service inspection." As a business owner myself, I understand that mistakes happen. What matters is how those mistakes are handled. While the staff was friendly during the sales process, I was extremely disappointed by how the dealership handled the issues after the sale. Based on my experience, I cannot recommend this dealership and would encourage potential buyers to thoroughly inspect any vehicle before purchasing.