Dear Gentleman or Madam, I have purchased 2 dozen vehicles…read morein my lifetime, but the experience and ease of purchasing my 2016 Silverado 2500HD from Frank Shinault on the sales side and Ron Shinault on the finance side really was a comfortable transaction. Frank assisted me in getting into the vehicle of my choice and saved me wherever possible to allow it to happen within our budget. Ron was straightforward on the finance side, thoroughly explaining everything clearly and accurately making it easy to make unpressured decisions on loan terms and coverages. I hope that the Weber organization sees the Shinault brothers as the asset that they are! I just retired from a business that I had been in middle management with for over 32 years and these gentlemen have old school integrity and that is becoming a rare commodity! Sincerely Yours, Harry 'Butch' Sigg

I genuinely appreciate them providing emissions testing services but the man working it was…read moreextremely rude to me when I asked a question. I didn't say a word the entire time until the end when I asked how long it took for the test to appear on the computer system he told me to stop talking and listen to what he had to say so he could close the garage door because he was cold. He never answered my question...simply told me the test was good for two years.

Best dealership in the bi-state area! The staff is friendly, helpful, and knowledgeable. Great…read moreexperience!

I originally had a frustrating experience and left a negative review because the issue had not been…read moreresolved. Since then, Clements reached out, corrected the problem, and is reimbursing me. I truly appreciate that they took responsibility and made things right. No company is perfect, but what matters is how they respond when something goes wrong. Clements followed through, communicated with me, and resolved the situation to my satisfaction. Because of that, I wanted to update my review to reflect my complete experience. Thank you for standing behind your work and your commitment to customer service.

I love Mom+Pop places where you know what you're getting and are sure to leave satisfied…read more Rich Royce is located in the Patch neighborhood, just minutes North of the River City Casino and about 15 minutes from downtown St. Louis. For any of my tire needs, I head on over to Rich. From the looks of it, you wouldn't expect this place to be "popular," but the demand is definitely there. Just this past Summer, I caught a flat on my left passenger side. It was one of the hottest days of the year, so I made sure to get there early, to be in and out. Please, there was already a line for service. Since it was so hot that day, I left my keys with a mechanic (a woman, ok?!) and she took care of me. She told me I'd be more comfortable inside their office and she'll let me know when they were done. The staff is efficient and quick. My mom has always been satisfied with them, and I've never had an issue concerning service and/or customer service. And bc of all the equipment and supplies, the yard is under heavy surveillance. No complaints here.

They told me nothing was wrong with the Nissan Sentra they sold me. 2 months later it's never been…read moredriven and still in the shop. My mechanic says a lot of parts have been replaced trying to chase whatever the problem is. Do NOT buy from these shade tree lemon dealers at any cost. They will lie to and burn you.

These guys were great! I went to several dealerships and Scott bent over backwards to make sure I…read morewas happy with my purchase. Dale gave me an amazing trade in amount for my old car. I would highly recommend them. I definitely know where to go for any future vehicles!

Dale was awesome. The used car we were purchasing needed some repairs after they sent the car in to…read moreget checked out. Dale was upfront and honest with what needed to be fixed. They took care of the repairs and still honored our negotiated price. You do not find that very often at a used car lot. I will certainly recommend Dale and Weber Road Auto sales to my friends and coworkers. Thank you Dale!

Brought my car in for an oil change and tire rotation, and just a quick inspection (you never know…read morewhen something could be going wrong under the hood). First things first, I received an email about a special for 29.99. Can't pass that up! Second, they drove me to work and picked me up to drive me back. Both rides were extremely pleasant. There are a few names I'd like to throw out there. They need a good pat on the back (or a raise. whichever. lol) Aaron was the first gentleman I saw and who greeted me when I arrived. Very friendly and made sure I was all taken care of. Expert service. Next up...Bill and Dave. These were the two gentleman that drove me to and from work. They were so pleasant, I cannot emphasize this enough. Had wonderful conversations with both of them. Thank you for the rides, guys! After that, it was quick and easy. Paid and drove off. I recommend this place to anybody. They know what they're doing and I couldn't be happier! Thanks again!!!

Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

Amazing experience at South County Auto Plaza. Ask for Jason he is the best sales person I've ever…read moreworked with! He made the process so easy all the way from start to finish. I will be back for my next car when that time comes. Will be sending everyone that I know that's looking for a car here. Thank you South County Auto Plaza!!!

I own a business in Illinois and was looking for a service van for my company. After researching…read moreavailable vehicles, I found a 2020 Ram ProMaster City at this dealership and contacted a salesperson named Jeff. Before applying for financing or making the trip to purchase the vehicle, I asked several questions, including whether there was anything mechanically wrong with the van, whether the tires were in good condition, whether it had a clean Carfax, and whether there were any broken mirrors, cracked windows, or other issues needing repair. Jeff repeatedly assured me that all of their vehicles go through a "100% service inspection" before being offered for sale. I explained that I understood the van had over 110,000 miles and was being sold as a used work vehicle. My only concern was that it be mechanically sound, safe, and free from defects beyond normal wear and tear. Based on those assurances, I completed the financing application and drove approximately one hour to purchase the van. The staff was friendly, professional, and had all the paperwork prepared. The buying process itself was smooth. Unfortunately, the problems began almost immediately after leaving the dealership. Less than one mile down the road, it started raining. When I turned on the windshield wipers, one blade flew completely off the vehicle and the other was barely attached. I had to stop and buy new wiper blades. The auto parts store informed me that the blades installed on the van were not even correct for that make and model. During the drive home, I also discovered a large crack in the windshield, a missing fuse box cover, and a missing hood prop rod. I documented everything and sent photos to Jeff, who responded that they would take care of it. The following day, I was pulled over because neither brake light was functioning properly. After spending money diagnosing the issue, I learned the vehicle had incorrect bulbs installed. Once again, I contacted Jeff and was told a technician would reach out. The dealership offered to repair the vehicle, but after being told multiple times that the van had already undergone a "100% service inspection," I was uncomfortable bringing it back. I asked if I could use my own mechanic and submit receipts for reimbursement, and Jeff agreed. Additional problems continued to surface, including severe shaking while driving. When I took the van to a tire shop, I was informed that the front driver's wheel had only two lug nuts installed, the passenger front wheel had only three, and the rear wheels each had only four. The technician also found that two wheels were significantly bent. I documented everything with photos and videos and forwarded the information to Jeff. He advised me to proceed with the repairs and submit receipts. After spending approximately $2,800 on repairs, parts, labor, and safety-related issues that should have been identified before the vehicle was sold, I finally began using the van. Shortly afterward, another service light appeared due to a faulty gas cap, which I also had to replace. Less than a week after purchasing the vehicle, my lender contacted me regarding a discrepancy with my down payment. The dealership had incorrectly credited my deposit amount, resulting in a $500 error. After several attempts, I finally met with the General Manager. The dealership agreed that the $500 deposit error was their mistake and reimbursed me for that amount. However, despite all of the documented issues and prior conversations regarding repairs, they offered only an additional $500 toward the approximately $2,800 I had spent correcting problems that should have been addressed before the vehicle was sold. I fully understand that a used vehicle with over 100,000 miles will have wear and tear. However, missing lug nuts, incorrect brake light bulbs, defective windshield wipers, bent wheels, a cracked windshield, and missing vehicle components are not issues I expected to discover immediately after being told the vehicle had passed a "100% service inspection." As a business owner myself, I understand that mistakes happen. What matters is how those mistakes are handled. While the staff was friendly during the sales process, I was extremely disappointed by how the dealership handled the issues after the sale. Based on my experience, I cannot recommend this dealership and would encourage potential buyers to thoroughly inspect any vehicle before purchasing.

This was 1st time there. Scheduled an emissions test and went went in they fit and oil change in…read morefor me as well. The staff is very friendly, treats you like family. I talked with the owner Cathy, who was very knowledgeable and extremely sweet. This is a woman owned business and LGBTQ Friendly business. I highly recommend this shop, they are fair and honest and we definitely should be supporting companies that support our community. Thank you for the great service cathy!

Like most "finds", in todays world, this find was one chosen on line…read more It happened I was lucky to find a great mechanic shop. Tom, who serviced my car did a great job, on the car. Even more he communicated extremely well. It's wonderful having found a reliable, (seemingly), honest mechanic. I'll return for more needs. I feel confident using this business. Thank you Tom! Thomas Plumlee