don't waste your time dealing with Atlas Floors. Very poor quality we wasted a lot of our…read moreprecious time picking out carpet picking out tile, getting quotes and dealing with these people and they totally ghosted us when we were ready to purchase.

Atlas followed through with everything promised and more. We could not be happier with the final…read moreproduct. Installers cleaned up as if they were never here. Wife is speechless! Can't wait to begin the guest bath project....atlas has our business!

We needed new flooring in an old house that we have in Fredericksburg Texas. We first got bids from…read moreat least two local companies. Due to pricing, we then decided to try River City Flooring out of San Antonio. River City Flooring beat the local companies estimates by a lot. And, the product they offered was far superior to anything else we found. Plus, since River City Flooring buys directly from the supplier and stores it in their warehouse, they had the product in stock and were able to complete the project a few days after we first contacted them. Not only was it Quick, their installers did an excellent job. I would recommend this company to anyone who needs flooring and I would use them again. River City Flooring has exceeded my expectations.

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

Ryan had good communication and provided us with a reasonable quote. When Dalton and Cruz got to…read moreour house, they were on time and very professional. Did a great job with the travertine floors and all three of our bathrooms. Cleaned up afterwards. Overall, we had an excellent experience with Stone care of Texas and would use them again.

Our home was built in 2007 and has travertine floors in our kitchen, hallways, utility room and…read morebathrooms. This is our 3rd time using Stone Care of Texas and each time we've used them they are always outstanding! Jorge and Leo finished up a 1 1/2 day job for us yesterday. We had accidentally broken a bottle of vinegar in the kitchen and there was also damages to the floor by our wine fridge where red wine had leaked out. I thought our floor was ruined in those areas. Jorge worked hard to restore the beautiful luster and our floors look better than new again and shine like a mirror. It's hard to find a company that takes pride in their work and provides quality services at an affordable price. I highly recommend using them. You won't be disappointed.

This is the tile we choose with alot of guidance from the salesman Bruce ... as we can see its a…read morevery stunning job well done!! I will definitely use them again! Definitely recommend this company!!! We chose to go with new baseboards which was recommended and it gave it a whole new home look!

The sales people are all very nice but they are very bad at returning calls or trying to expedite…read morean order that is a redo for senior couple who's original contractor screwed up.

Perfect installation. Please share with Oscar he should be very proud of this Team for they work…read morehard, great attention to detail, & with high degree of precision & professionalism. Thank you Yuri, for your professionalism and attention to detail. A lot coordination goes into an install and I was fortunate to have picked y'all.

I am not sure what type of training the employees receive at this company, but Maggie Ortiz's…read morecustomer service skills are terrible. There is no appreciation for the customer's time, and no effort is made to respond back to the customer in a timely fashion. When an estimate is finally provided (over 4 days later), there isn't a specific explanation for the estimate, only an exorbitant amount listed as "labor." I'm not sure what you want from this company, but trust me, you NEED to go to another company to get your wants fulfilled.

I worked with Ken and he was very informative and worked with us to find hardwood floors that…read morelooked great and were affordable. He gave us samples to take home and see how they looked in the house, then came out and measured everything. The guy who delivered the wood wasn't the fastest unfortunately, but the guys who installed it were great. They worked hard and consistently, not slacking off or messing around with their time. They were economical with their cuts, so there was still quite a bit of wood left over which I kept in case of damage in the future. They cleaned everything up very well and left the home looking great.

We recently had Atlas install new tile floors, new carpet in the master, and a new tile fireplace…read more Sherry is truly top-notch!! She has so much patience, is knowledgeable about the products offered, great eye for color, and genuinely cares about helping me find a tile I love. The tile installation team, Juan and Miguel, are exceptional. Great communication, on-time, quality work for installation, and trustworthy. Atlas was prompt in handling a few minor issues we had throughout the process. By the end, Atlas made sure everything met our expectations and we are extremely happy with the end product. I would 100% use Atlas again for a future project.

They do not have a warranty on their floors, we have cleaned a rug that was on top of the wood…read morefloor they installed and all the color came off. They said because we have dogs, they color that came off in the high traffic area was not their problem. They even sent a rep out for the product and he was worthless too I will never buy anything from them and neither should you!!!!! Terrible customer service and don't expect them to stand behind what they sell you.

Our floors are beautiful! Enjoyed working with the team. From start to finish they were very…read moreprofessional and pleasant. Great daily communication from onsite team. Completed the work on-time as planned. Beautiful! Highly recommend!

Let me start by saying I really liked the Hicks family so this experience makes me disappointed. We…read morehad some water damage to our carpet and Carlton was very helpful while I was working with the insurance company. From there it went downhill. The crew showed up for install. Two installers were very nice and respectful however, on day 1 they spilled a lot of glue on the carpet. They left for the day and didn't tell us. I had to call Carlton and he came over the next day and tried to remove it which it was obviously ruined so his crew cut the large piece that was damaged and tried to replace it with another piece but since the carpet had a pattern it did not match the piece they cut which in turn threw all the other pieces off because they didn't have enough extra carpet. Once the install was done we noticed how terrible the installation was (see pictures). We called Carlton and told him this install was unacceptable. Mind you we spent about $9k on this. We decided to change the carpet out and asked for another crew. We also noticed this crew broke the light in our stairwell and didn't tell us. We did bring this to Carlton attention and he did credit the light to our bill. Second crew shows up to install the replacement carpet. Again very nice and professional. They started on Friday and were supposed to return on Saturday and didn't show up. I had to text Carlton about noon to find out where they were. His response was sorry they were supposed to text you. They arrived back on Monday but had bad weather so came back Tuesday but didn't finish. Next day we were out of town for thanksgiving so they didn't come back until the following Monday to finish. They did a better job but scratched our new couch moving it through the doorway. We brought this to Carlton attention and had pictures I had taken the morning of the install showing the couch was not scratched. Carlton response to this was sorry we are not a moving company, but they charge to move furniture!! We asked them several times to wear shoe covers on the new carpet but they didn't. All in all for an upstairs and stairwell we had to take 7 days off of work for this project. As far as the work goes, I would absolutely not recommend this company. For reference our house is about a $900k house. When you're spending this much money you expect a certain quality of work. When a company is in business as long as this one has been you expect a certain amount of expertise. I think the pictures will speak for themselves...

Worked with Carlton and Sydney Hicks and the experience was fantastic!…read moreThe installers were considerate and did the job right! They followed up the final day of installation and sent out Larry Hicks to check on the job done by the installers. Highly professional I would definitely use them again!