Food and service is amazing! Highly recommend their fresh spring rolls and peanut sauceread more

Don't get me wrong, the pho tastes good. If you've never had pho before, you would like what you…read moreeat. But compared to so many other pho places, its sub-par. The pho broth and noodles are fine, and the brisket is pretty good but the steak in the pho is extremely chewy and not the best quality. You also only get like 7 pieces of meat in the pho. Not to mention it doesn't even have onions. What kind of pho doesn't have onions? The nail in the coffin was the price. Almost 17 dollars for an extremely sub-par pho that doesnt even include onions is criminal. The inside was fine, very plain but clean. It looked very old. The service was good, and the food came out extremely quickly which was nice. Overall, not the best pho place by a longshot and you might be better off trying someplace else.

This place is soooo good ! Im from california and just came to washington to visit, but cali is a…read moreplace where boba is pretty much everywhere and this place is probably one of the top places ive been to. To the young lady who was working 3/16 around 3pm. Thank you for being so sweet. Im sorry I didnt get your name but the Chocolate Snow is 10/10 !!!!!! My friend also liked her Tiger Milk Tea. The tapioca boba pearls were also some of the best ive had. I think the only downside was that the drinks were kinda expensive. I spent like $15 for 2 drinks. Also my wait wasn't very long I guess I just went in at a good time but overall great boba :)

Highway robbery - $9 for a $3 boba at best. Portion of boba was small, but tea was decent. Would…read morenot recommend.

Boba lab has never messed up my drink, definitely a shop you can trust as a picky personread more

YAY! A new boba place! This review is being written on the grand opening day of this establishment,…read moreApril 21, 2023, and there is definitely some things that I liked and did not like here. If I'm not mistaken, this is, at the time of writing this review, the only brick-and-mortar boba shop in the tri-cities area aside from Pearl Tea in the mall, so most will like this regardless of my review just simply because it's something rare here. My review is a also little extra harsh because I grew up in a very Asian community in Southern California where there is a boba place on every corner and the quality of tea and boba is on a level you can only really find in big cities (Seattle, Portland, San Fran, LA, etc.). That said, here's my overview that I still think you'll find helpful: SERVICE On opening day, the staff were eager, friendly and helpful to anyone that had questions. There were also about 10 people in front of me in line and about another 15 that had already placed their orders that were waiting inside. This said, the staff worked incredibly fast and clearly did their best to get orders fulfilled as quickly as possible. This is promising on a day that they were incredibly crowded. Seeing that they were friendly when it is so easy to get overwhelmed by an opening weekend crowd was especially promising and shows good customer service. Kudos here! DRINKS Straight to the point, it's a hit or miss depending on what you get. I ordered a Pacific Sunrise and it basically tasted and looked like a pretty passion fruit lemonade with peach poppers thrown in it. Their brown sugar milk tea was REALLY good and it is probably the best you're going to find here in the region. The one thing I did NOT like was how much ice they put in their drinks. My iced drinks had 2/3 of the cup full of just ice. Even their blended drinks, like the honeydew milk tea (blended) that I ordered was really thick (lots of ice) and was barely drinkable even when left to melt for a while. I knocked off a star here because of this. The size of the cup is really deceiving, especially when you consider most of it is full of ice... I also knocked off half a star for the boba here and the inconsistency of how good or bad your experience here can be depending on what drink you order. While that is how it is at most food or drink places, I really loved the brown sugar milk tea but would definitely passed on this place just based on the blended honeydew milk tea. The tapioca pearls were also a little on the hard side rather than soft and chewy. This means that they can definitely cook the pearls a little longer (I know, because I used to own a boba shop myself in Oregon). AMBIANCE While the ambiance definitely has promise, it looked a little bare on decoration. I get that it's brand new and just opened, but I hope that they get some local artists involved and maybe do some graffiti art on their wall/bathroom hallway to really enhance the vibe of this place. They already have a cool photo wall but there is still so much potential in this area. I knocked off another half star for parking and extra cars fees. Parking here can be VERY limiting here as it is a small shared parking lot with other neighboring businesses and a trailer park. In addition, I saw a sign by the point of sales system at the counter that says they will charge extra for card payments, so keep this in mind. I intend on coming back to try other drinks and to see if their menu and prices change over time as the menu on opening day at places tend to be a more limited. I'll post an update to this review if I think it's a worthy-enough change but overall, I'm glad this town has another boba shop with the closure of the two Teahaus locations and despite it not being the greatest drinks or boba, it's a place you should still give a try!

We arrive on our first visit September of 2025. The person serving us at walk-up reporter answered…read moreall of our questions. The menu is well put together. Questions were answered and the associate described different drinks with easy descriptions to remember for future visits. We will make a 2nd visit very soon. Go for it - the flavors and options are remarkable. Share eith you soon!

Overall it's a cute place, staff is pretty friendly and they have a decent amount of options. The…read moredownside I will say is that they were out of much of the food options which I could just sum up to the fact that it's a holiday weekend but I would think that would mean they would stock for that situation. Just a bit of a bummer when you are excited to try something and it's out. It happens but future considerations.

Went here for the first time today and I was instantly thrown off by the inside of the restaurant…read more. then, I ordered my meal and I specifically said 3 times that I wanted the beef pho cooked all the way since that was an option and the waitress told me all three times that the one where the beef cooked medium rare was better and a better choice. She wouldn't stop telling me that over and over even though I asked nicely to not have that then last minute because she wouldn't stop until I changed my order I changed it to the medium rare. It was very very pink. She insisted that the meat would cook with how hot the soup was but I was very hesitant and turned off. I am aware you can eat medium rare meat, but I was not comfortable with it nor did I want to, but she made me feel like I had no choice other than to order it. It never got cooked as she said it would (no surprise there) so I only ate the noodles.. also, she wouldn't stop talking to us and she was nice I will say that but she wouldn't leave us alone.. also, the cash only wasn't an issue until she kept an extra $10....i counted back my change twice and used my calculator..I am assuming she took it as a tip. I never said anything I just wanted out..I'm sorry it just wasn't a place to return to in my opinion.

Always our go to pho place. The chicken noodle pho is so amazing the broth is just so good. Most…read moreplaces you go to and get chicken it still has beef broth. This place does chicken broth and it's so good.

Helados Restaurant has delicious burritos & Beef Tacos. The burritos are large packed with a decent…read moreamount of meat. The meat stands out over the fillings but just right ratios. Helados is 1 of few spots in the Tri Cities id recommand for good Mexican food! Dine in or pick-up must check out drinks & treats!! Yummy Order Delivery it can take awhile like 1hr-1hr20mins to receive. Worth the wait!!

This place is great! A friend suggested this place while passing through town, and it did not…read moredisappoint! The burrito was great and the hot sauce selection was awesome! Huge assortment of drinks that sounded really fun. I didn't try any, but for sure will next time through. I'll be back for sure!

The food here is great. I really enjoy eating at the restaurant, it has a calming atmosphere…read more They're very good at getting food out in a reasonable amount of time.

Just got curry from here and it was really good! Be careful if you are taking it as carry out. The…read morecontainer spills easy!! So good!

My go to pho in tri cities. not the best i've had since i'm from california but it'll do. good…read moreservice, but there is no banh mi which is saddening. you can sub for extra meat if you don't like a combo meat bowl

I was feeling under the weather so I ordered some Pho. It was incredible. The broth was very…read moreflavorful and it was packed with meat. My husband ordered his spicy. He can handle heat and his pho had that man coughing! So they don't mess around when they ask you if you want it spicy. If I lived in the area this would be my go to pho spot. I'm a pho snob and this place is delicious.