My mom & l came to order some drinks, we both got the avocado banana smoothie(it was amazing) but the worker was filled with sas & attitude. Our total was 10.99 & gave her $11 & she fcked up where her change came out to $1.11 & we told her it's only a penny, like simple math lady c'mon & she yelled at my mom saying, "ya I know!" & rolled her eyes at my mom while she gave me the receipt. As she was making our drinks, she spilt everything all over and our cup was filled about 15% less than a full size medium. She then gave us the drinks & said "here you go" & dropped it on the table. This lady needs some manners, NO ONE Evers treat my momma like that. She swore in front of the customers as well. read more

Boba Cha - Coffee & Tea Near Me - Aiea, Hawaii

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Love there coffee milk tea and matcha coconut milk tea!! The staff is always friendly and helpful^^ Sometime I don't even know what I want to order but because they have a sample every day different sample which is great and I can make up my mind easilythey are also used fresh fruit not a frozen fruit or not a powder it's real fresh fruit! You got to try their piña colada strawberry banana smoothie it it's delicious so fresh!!! Oh yes I forgot to mention their signature cookie monster frappe is the bomb!!! read more

I couldn't walk pass without giving this place a try. The lady that helped me pick which drink was very friendly! & what she had recommended for me is what I always come back for now, the mango tea with the jelly is yummy. Does have a bitter taste at the end but however that's how teas are I'm guessing? The only thing that stood out to me was how some of the workers seemed really rude like giving your drink & waiting for you to walk away. Other than that, the drinks & the visit was good. read more

Boba Cha - Mango tea with jelly - Coffee & Tea Near Me - Aiea, Hawaii

Can't even rate the boba to be honest. I walked up to the counter, waited to be greeted by the worker who was on the opposite end, and then walked off. I stood there for 5-7 minutes waiting for her to walk over and take my order, but she continued drawing on her paper. If she would have just welcomed me i would've stayed but i have no intentions on giving money to someone who can't even welcome to their business. read more

So I stand in line excited to try my first boba stop while back on the isle. I stood, and I stood. Workers that shift were busy taking care of whatever orders they had going on which is cool. What wasn't cool was that I was still standing...none of them said I'll be right with you, etc...then when I thought one of then were done, he didn't bother to get my order. I walked away. Whyyy....did I walk back?!? I did. I walked back in an effort of patience and redemption for them. But really, it was because my husband was talking to his cousin that was sitting right next to their stand and since I was just standing there with them with thirst on my mind...let's try it again. So I stood, again, and this time the guy said I'll be right with you. Hallelujuer. It's a taiwanese boba shop and I have no idea what that means or how different it's supposed to be. I almost wanted to go for my usual strawberry black tea, but figured since I'm home...let's go with li hing mui black tea. I wish I didnt. It wasn't good. I couldn't finish it no matter how I tried. Sometimes I can bare a flavor for the sake of, but I just couldnt. I instantly regretted my flavor choice and felt the boba gods were sending me the sign when I stood the very first time to order. More so, the boba itself wasn't anymore complimentary to the drink. A little too chewy for my liking. We order a smoothie for the kids and asked for no boba, but when the girl handed us our drinks she quickly said, oh you said no boba and asked if we wanted her to make a new one. I'm thinking you clearly remembered at some point we said no boba but proceeded to hand us our drink anyway before I even got the chance to realize there was boba in it, then ask if we wanted a new one...and all I wanna do is just get the hell out of the mall and not have to wait any more longer. No biggie if she forgot to omit the boba, just thought the service was lousy and a little lazy. But that's just me. 2 stars for my drink and the service that day. Someone could have broken a smile to the say least. I never discourage anyone from giving places a shot as one person's experience and taste buds is of their own. Kid and stroller friendly as it is a cute stand situated in the mall. One and done for me. read more

This morning was the second time in a month that I've been at Boba Cha when they opened (9:30 am) and was told to come back in an hour (10:30 am) because the boba wasn't cooked yet. I find it dumbfounding that an establishment with the name "BOBA Cha" doesn't have their product ready to sell at opening time. Their drinks are well made and refreshing in this heat. However, the lack of customer service and professionalism by the staff makes it hard to come back. read more

Boba Cha looks like a really chic spot, but there's def a lot of room for improvement in their edible department. After a fun time at the factory of fun, my niece & I were thirsty & Boba Cha was right there! So convenient. We ordered a strawberry smoothie with strawberry popping boba (regular), an avocado smoothie with black pearls (large) and a winter melon tea latte with black pearls (large) as well. Each drink was pretty ok, but it could have passed the taste department with a little more sweetness. The boba tasted a bit different from the other boba places that I frequent... Not much flavor & a bit hard. Aside from the taste issue, I do believe that Boba Cha has great potential esp due to its location, chic design, flavor variety, & friendly service. read more

The guy who worked tonight at 5:45 was super rude and wanted to charge us for his mistake. Why would we pay more for him not listening to the order when we said it correctly. This guy needs some customer service training as he's unfriendly, rolled his eyes and gave attitude and you don't blame your customers and charge them more for your mistake.... and their drinks aren't even good and overpriced. And you would think with COVID they would be wearing gloves... NOPE this nasty guy put his fingers all over our drinks. read more

You know how you just find that shaming Boba taste. The one where the boba almost taste like honey!!!!!! Yeah didn't get that here . My milk tea had like no sweetness at all 0% sorry guys boom read more

Boba Cha - Boba Cha Sign - Coffee & Tea Near Me - Aiea, Hawaii

Great and convenient since I work in the mall, but there are times where it's peak business time and there's only one person working. Kind of sucks because if I'm on break and it's busy with just one worker, I don't have the time to wait. Good drinks though. Tried to get a drink during my break and I had to wait 20 minutes before I finally got to order. Still had to wait for my drink and I ended up clocking back in late. read more

I came here 11 months ago and the avocado banana smoothie was delicious. I came today to rehydrate and treat myself to another one. There was only one employee working, and it wasn't busy... When I got my smoothie, it wasn't sweet, creamy or fully blended. There were crunchy bits of ice. Also, the boba wasn't sweetened, I guess they didn't put the honey syrup in. I don't know think it's the employees fault, he was alone and probably stressed/nervous. But still, I spent $6.50 for this :/ read more

At Pearlridge? Want something cool and refreshing to drink? This is the place to go! Boba Cha is a kiosk located downtown near Book Off and the escalator. They have a large variety of drinks like fresh fruit smoothies, milk teas, teas, slushes and coffees. I have never been disappointed with any of the drinks that I have ordered but as far as the boba is concerned I mean honestly that's a real hit or miss at most places that serve boba so I won't be commenting on that. I normally order fresh fruit smoothies where ever it is that I go but here I stray from time to time. Most smoothies places use powder for non fresh fruit smoothies but this place doesn't (looks like a liquid pump) which I believe is the reason I like it because it doesn't clump or taste powdery. Definitely much smoother! Isn't that how a smoothie should taste? The taro is yummy and I also like the watermelon smoothie. They normally have samples out for you to try. Customer service is always good they're always helpful and pleasant. I will definitely continue my boba cha adventure and vow to try something different. I've got my eye on the Cookie Monster frappe! read more

Boba Cha - Taro slush and watermelon smoothie - Coffee & Tea Near Me - Aiea, Hawaii

Walked into Boba Cha wanting a sweet treat. I was kindly greeted by RJ and he gave me a great recommendation to try the milk tea! Thank you RJ for the drink, supper tasty, and excellent customer service !!! Will be back! This guy needs a promotion!! read more

One of the worst boba places on the island! Called themself traditional Taiwanese tea place??!! OMG! Been passing by dz place couple times n finally decided to try since I'm always a boba tea fan.. I ordered the large size "pineapple lemon iced tea w/boba" after veiwing the positive feedback on yelp..... The drink cost about $5 after tax... Other than boba, they also include small pcs of pineapple with the drink.....but overall really a disappointment! 1) boba no flv n tasteless n dense 2) tea no flv, not enough sweetness 3) no pineapple flv and no lemon flv 4) overall just like a diluted tea with melted ice... 5) never again..... read more

I stopped by this boba place today cuz it looked really appealing last time I was at pearlridge. Was excited to finally get to try it so I got the honeydew milk tea bcs that's usually my go-to flavor. The girl had my drink ready pretty quick which was good, but that's about it. Flavorwise, it wasn't anything special. IMO, I would rather have the honeydew milk tea from Teatime Taiwan or Taste Tea. The taste was just okay...just enough to quench the thirst but not satisfy the craving. Oh, and another downside to my experience today (not to sound like a whiner) was that the girl told me that they ran out of lids. I think my jaw nearly dropped and I may have given the wide-eyed "OMFG are you serious?" look for like a split second before composing myself and saying, "Oh, it's okay" then walking away with my drink, sans lid, praying to God that it won't spill on me while walking back to my car. I really don't mean any disrespect to this establishment but for my first time trying them out, I was just disappointed. In fairness, the prices for their drinks seemed pretty fair, but my taste buds just would not agree that it was worth the price I paid. Ah, well, at least I can say I finally tried it and at least I know my go-to boba/milk tea places are still around. read more

Boba Cha - Although this honeydew MT wasn't much to rave about, I didn't wanna waste my bucks so I sipped it up lol. - Coffee & Tea Near Me - Aiea, Hawaii

They have really good drinks. I tried the Cookie Monster Frappuccino and the Red Bull Black Tea. Both were great. Excellent service too! read more

Boba Cha - Red Bull Black Tea - Coffee & Tea Near Me - Aiea, Hawaii

Don't even bother stopping at the kiosk. The workers are way too busy talking to their friends to realize there is a costumer waiting to order. Finally when they do see you they acknowledge you yet still continues talking to their friend. At 8:20 pm they told me I was their last customer, I thought they closed at 9 pm with the rest of the mall. I walked away before I even had a chance to order. Ridiculous! read more

Stopped by on my way out of the mall the other day because I saw they had grapefruit flavor. My grapefruit green tea with boba was yummy.

So I went to Pearlridge with the family to go shopping on the weekend. We had an early lunch at CPK but I left with a hankering for something sweet and I was a bit thirsty from the pizza. I pulled up my Yelp app and saw that there was a boba place in Pearlridge Downtown...hey! right where I was! Awesome! My family went off to look at some clothing store...yeah, I really didn't feel in the mood to look at women's clothes....sorry, ladies. Walking into the mall, I looked over and I saw the boba place, I think it took over where a candy vendor used to be. It didn't look busy, just a bunch of teens waiting for their order...but hey, isn't that a good sign? Teenagers know where the good boba places are, right? Took a look at the menu and decided I just wanted something simple so I went with a plain pineapple tea, no boba (yeah, I know...sorry, boba lovers). The wait was considerably short but it came out after the teens' drinks. I couldn't wait and took a sip as soon as I received my drink. Ahhh...refreshing.... A little bit on the bitter side though...jasmine green tea, I believe but steeped a little too long. Otherwise OK, just enough pineapple juice and not overly sweet. Did it quench my thirst? Yes indeed. Would I go back again? Probably, as they have some interesting drinks on the menu that I might want to try. read more

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I'm not sure how this establishment is operated, but a recent visit left me upset. At about 8pm, I, alone, approached the stand place an order. The worker, however, said they were already close. I stood there confused knowing that the mall still had an hour left of operation. Apparently, if there is only one worker, they stop taking orders an hour early. I left upset but didn't want to cause a ruckus over a drink, especially with my family waiting . I'll definitely say my peace if I go back again. It's unfortunate because I do like the cookie monster drink. But there are other places for boba drinks. read more

Only one worker. 8:00 on a Saturday. No acknowledgement. Waited at the order counter for 10 minutes. Walked away. Don't waste your time.

Me and my boyfriend was walking around pearl ridge and came by boba cha and decided to try something . It's was cool that we were able to sample things in the front. I was gonna get the avocado banana smoothie and got to try it before purchasing it and decided that it wasn't for me which saved me from wasting my money on a drink . We ended up getting the caramel tea latte and the papaya milk tea. The drinks were pretty good . But what's supposed to be the best part of a bubble tea wasn't so good . The tapioca balls were kinda chewy and tasteless compared to other places with sweet tapioca like hula shake in kapolei . It made the drink not as satisfying . Maybe we just won't get the boba inside the next time and choose a different topping . read more

Been meaning to try this place out, finally had the chance to and it's pretty good. My boyfriend ordered a Wintermelon smoothie with mixed jelly and I got a Honeydew smoothie with lychee jelly. The smoothies were good! And didn't have that hard ice part while I was almost done. They ran out boba though :( but the jellies were just as good! read more

I got a Jasmine milk tea, and I was really disappointed. The tea and milk separated and there was barely any flavor. I'm hoping to give this place another chance after they've been open for a while longer. read more

I was at Pearlridge and wanted to drink milk tea. I chose this place as it was right outside of Bookoff where I went to. I wanted a chocolate and coffee milk tea. They did not have it on their menu so they made it for me. I decided to add custard to it but it costed 50cents more. Total a large drink costed around $5.50. Overall it tasted ok it somehow later gave me a scratchy irritated throat later =(... Still my favorite milk tea place is QQ on University Ave. read more

The owners are nice, especially the lady. When I need to go PR, I always get my fix. Jasmine green milk tea, or something jasmine and green tea...my favorites. Hard to find good workers though. read more

This kiosk is conveniently located on the second floor. I tried their strawberry black tea and coconut slush(both with boba). The tea was good, nothing out of the ordinary. My coconut slush was also good and had a toasted coconut flavor. However, because it's a slush, all the juice would go straight to the bottom and leave a flavorless chunk of ice to drink, lol... Also, the boba wasn't very flavorful; it was just chewy and bland. I've had boba drinks from many other places where the boba actually tasted like brown sugar or whatever. It's not a bad place for a quick boba drink, but if you really want a good smoothie with boba, then I recommend trying the boba place downstairs by Longs. Still one of my favorite boba places!! read more

This place offers a wide variety of drinks, though I have only tried the slush and milk tea. The lychee slush is delicious, but I prefer it at 75% sweetness. In my opinion, 75% allows you to actually taste the lychee and milk flavor without being overpowered by sugar. My experiences with milk tea have been a little less consistent, hence the imperfect review. Following my protocol with my order of lychee slush, I ordered a vanilla milk tea at 75%. I received a slightly watery, unflavorful drink that desperately called for an additional pump of syrup. The next time, I ordered a strawberry milk tea at 100%. That drink had a wonderful flavor (the best strawberry I've had on the island), but was much too sweet for my preference. I believe the first time, with my watery vanilla milk tea was a fluke and will return again to drinks that are less sweet. I would liken the drinks at Boba Cha as most similar to Coffee or Tea, but in a more convenient location. I would highly recommend anyone in the area to check it out! read more

I had ordered three drinks, a papaya smoothie with coconut jelly and tapioca, honeydew Milk tea with tapioca, and lastly a winter melon milk tea with pudding (custard). Every drink was wrong, the papaya smoothie had tapioca but lychee jelly, honeydew milk tea had pudding instead of tapioca, and the winter melon milk tea had tapioca. A small mistake but made me and my friends upset our drinks were made incorrectly. Also, the honeydew milk tea was grainy, the flavoring powder hadn't been fully dissolved which ended up being thrown out because of the odd texture and taste from the wrong topping. read more

The boba was perfect! So many places I've been to the boba is mushy or could be better. Omg I couldn't believe it how spot on the boba was. The jasmine green milk tea was good too, but I give this place 5 stars for boba. read more

Thought I would this place another chance but boy did I regret it. Drinks are still inconsistent but they did get individually packaged straws. Never again... read more

This location is now owned by coffee or tea, so expect the same drinks and quality from their other locations except at a small booth next to dunkin. read more

Their customer service and most of their drinks are on point. One of the many boba places I actually like! read more

Boba Cha - Try the watermelon slush, sweet and refreshing. - Coffee & Tea Near Me - Aiea, Hawaii

I stood here for 10 mins. Absolutely no acknowledgement from these two gentlemen. Instead they pretended not to see me. While other customers stood behind me questioning if these employees were ever going to take my order. Poor customer service. You're better off going to Starbucks. read more

Boba Cha - Coffee & Tea Near Me - Aiea, Hawaii

I love milk tea and whatever they gave me was not milk tea. It tasted like chocolate milk ... With boba .

Great drinks! Love the fact that their all natural with no artificial flavors like most of the new tea shops that are open. A place like this was absolutely needed on this side of the island. Keep making those awesome drinks!! read more

Addicted to this place! Everything on their menu is delicious and their boba is always fresh! They also use fresh fruit in their smoothies! And the workers are so nice (: love it! read more

Fresh fruit smoothies!!!! YUM! I honestly can't get over how delicious the fresh fruit smoothies are. I love being able to see the fruits chopped to order for my drinks! I can say there was only one day they didn't have the fruit I initially wanted but they took the time to share their experience to create a smoothie that I would like. They hit the nail on the head! Their customer service has been nothing but great, and I always look forward to a stop at their kiosk to say hi and order my favorite smoothie -pineapple kiwi! read more

Let me start of by saying the drink was very good! However I was not pleased with the staff, they acted like children and were fooling around instead of making the drinks. Such poor service!! read more

Great drinks love that they use fresh fruits. The associate Chayna was very helpful when it came to recommendations on drinks and explaining the way the drink tasted. The taro milk tea is killuhz!!!!! read more