I booked an appointment to get my rv generator repaired. they were booked out a month in advance…read more my appointment date came and I dropped my motorhome off. they had a sign on the counter which stated that there hourly rates is $189 with a minimum charge of one hour. I decided take my unit back home and fix it myself.

Value for the service is terrible. They made changes to the plumbing on my motorhome and didn't…read moreeven mention it to me. They diagnosed issues incorrectly. Price of labor is ridiculous -- especially since they are ineffective.

Ordered a Maverick put my deposit down they kept me informed…read moreon what was going on and when it was built shipped and here. Truck runs great rides better that I thought it would. Easy to work with everyone was nice nobody tried to take advantage of us no pressure at all. Great to do business with.

I can say how much I love Mike Ford and their team. Dennis was so great and patient with my hubby…read moreand I and Graham took it to the top with his amazing Customer Service. We had just a tiny, fixable issue with my brand new Bronco and the entire team including the service department delivered with fast and amazing work. We will forever be Mike ford customers.

Super friendly and knowledgeable staff. They took on a tough challenge of replacing an alternator…read morein my motorhome that was very difficult to get to. They also serviced the Cat engine. Excellent communication and they documented everything they did. Thank you, Roger, Chris and Greg.

Brought my vehicle here and found out that the truck had been in a collision before I bought it…read more Helping me with a write-up and recommendation to get it repaired. They did all this free of charge. Honest, great mechanics here. I would definitely recommend this business.

This group of people is amazing! We were searching all over for days for a 5th wheel. They were the…read moreonly dealer around who had exactly what we needed. They had us out the door in about 2.5 hours with all the papers completed and hitch installed etc! Randy and Jeff and Quinton were super friendly and helpful. Highly recommend this place for your RV needs. Dog friendly also!

We had an issue with a leak in the roof of our Super-C and brought into Bobby Combs because we have…read morepreviously done business with them. After the roof was gone over and any possible problem spots were addressed I came to pick up the RV. When I drove it out I discovered it was still leaking after a heavy rainstorm. I turned around and went back. They accepted it back into the shop with no problems. After a week or two I was called that the RV was ready. When I arrived they surmised the leak was caused by a bolt or rivet had backed out near the front of the awning allowing water in. After fixing the issue I brought it home and had no other issues throughout the winter. Until I can get my shop finished it unfortunately is outside in the weather. I'm confident they spotted the issue and fived it properly. After all of this said I wanted to address their entire staff that I dealt with. All of them were very professional and genuinely seems to care about the issue I was having. I could tell the manager and tech(s) were a bit frustrated at not locating the leak initially. It is a rare day anymore when you come across a business that has genuine empathy for a customer and does everything possible to fix the issue. I cannot express how much I appreciate this business and it's employees. I have numerous friends with RV's of various sorts and openly recommend these folks in Hayden should they run into issues. Well done guys!

The quality of knowledge and service was outstanding. When we were faced with a crisis on a road…read moretrip, they quickly diagnosed and solved the problem and allowed our journey to continue without losing a day. The team at Washington Auto Carriage clearly explaind the problem, did great work, and the friendly staff went above and beyond to make us feel welcome.

I asked them to build me a trailer ramp and Todd gave me a verbal quote ($2500) but no written…read moreestimate of the cost. They had my trailer for five months, and when they finished the ramp they charged me $5200 - twice the original estimate - and didn't give me either a receipt for my payment or an invoice detailing parts and labor. The ramp was badly built and a few months later it literally fell apart. I wanted my money back but Todd offered to rebuild it instead. The rebuilt ramp was built just as badly, they put all three lift assist springs on backwards, and within a couple of months it literally fell off the trailer because it was attached so poorly. I trusted them (Todd) and got completely scammed.

I bought a Big Tex 14ft tandem axle with ramp 2 years ago. The product exceeded expectations, as…read morewell ascthe sales staff and parts department. These are the go to guys for your trailer purchase. Save the time, money, and gas, and go here first. They can't be beat...

I've been buying trailers my entire career, all over the world, and I can say without hesitation…read morethat Fox Trailers is one of my all-time favorite suppliers for our company NISS. I started working with them about 20 years ago and still use them today. That kind of consistency doesn't happen by accident. They treat you like family every time straightforward, responsive, and they genuinely take care of you. Pricing has always been very competitive, and I've never felt the need to shop around once I started working with them. If you're looking for a trailer, don't waste your time chasing other suppliers. Fox is the real deal.

CAPS included for emphasis - these are important points so PAY ATTENTION!)…read more We recently purchased a 2025 Winnebago View 24t pretty much on the spot after reviewing a previously sold unit on the lot. Sight unseen one might say but we did have the opportunity to go through one on the lot. Unfortunately in the past, Winnebago, along with the other major RV manufacturers have long suffered from terrible reputations about quality control and service issues. Even with discussions with both Winnebago and Mercedes at the factory level, it is obvious the two national organizations just don't talk to each other. So many issues would be resolved if there were some type of meaningful communications. This is just one of the reasons we have kept our 1999 F350 / Bigfoot Oakland 3000 until last week (sold in preparation for this new purchase.) Having used RnR Rv for many years as a parts and occasional repair facility (had a refrigerator replaced once and picked up parts as needed while doing my own work) pretty much knew what we were getting into. That said, if I were someone who was unfamiliar with RnR Rv and just read the horrible reviews on this while looking for a new unit, well - probably wouldn't buy a new RV period from anyone - regardless of the dealership. There are going to be hiccups during the purchase/review/initial stages of owning a RV. What sets an organization apart from the rest is their ability to satisfy the customer by simply telling the truth, getting the job done and THEN standing behind the work ABSOLUTELY - without any song and dance. We have a few service issues, so that remains to be seen. That all begins next week. The SERVICE DEPARTMENT sets the tone for the entire organization - PAY ATTENTION RNR management! THREE names who have been in the forefront during this process were our sales reps and the service rep doing our walkthrough. BOB SANDENO, STEVE PACE and CORI FOSTER, in my view have gone out of their way to ENSURE things were done CORRECTLY and PROFESSIONALLY. When questions arose, they collectively took on the tasks and remedied any questions or concerns immediately. From the beginning, we agreed as these were new units, with new engines, some questions just couldn't be answered at the moment and "I don't know" would suffice. I simply asked NOT be "fed a line" - had that happened, the purchase would be off and they could explain their rationale to someone else. My expectations were FAR EXCEEDED by these folks. Straight up answers to straight up questions. We all want the bottom line, so here it is. Would we purchase another motorhome from Rnr RV. Qualified probably. 1. As long as BOB SANDENO, STEVE PACE, and CORI FOSTER were involved in EVERY aspect of the pre-sales, delivery inspections and immediate post sales issues - then, ABSOLUTELY. They EXCEEDED my expectations in every regard and ensured both my spouse and were comfortable with such a large purchase. 2. Because any purchased unit is YOUR PROBLEM once its off the lot, I took more time than usual inspecting the unit prior to delivery, A LOT more time. Probably ruffled a few feathers in the process, SO WHAT! I also mentioned for them to go find something to do while I was looking at the unit so they were forewarned. Not my problem. 3. During my inspection discovered items that were missed in the PDI (pre-delivery inspection) - now are documented for further service. Personally, I believe the PDI was pencil whipped so I took even more care while inspecting the vehicle. Welcome to US Military training. TRUST BUT VERIFY! 4. Prior to delivery, service wouldn't entertain ANY questions from me, despite the fact we had signed the contract for the unit. I hadn't been assigned a "Service Advisor" and wouldn't until the unit was delivered (therefore OUR problem to deal with warranty issues - garbage!) So, I started talking to Winnebago and Mercedes directly - much more helpful. Be forewarned. 5. To end this missive - please refer to item 1 above - those folks made this transaction possible. Everything else remains to be seen. 6. I'll say it again just in case you weren't paying attention. Purchase again? Qualified probably as long as the three individuals mentioned are included.

I signed up for the 15% off RV service and come pick up your RV since I an about a 1/4 mile away…read morefrom the northside store. Three calls did not get a call to schedule. Was told a message was left. No message on my phone. Went with PNW RV mobile service who I had used before.

Five Star service for Zac with Big Jim's Towing, towing my Harley Road Glide. Arrived quickly and…read morecalled 20 min out to let me know he was on the way. Friendly and efficient. Would definitely recommend.

Myself and my elderly parents were on our way back to Spokane from Moses lake when the rear tire…read moreblew. We had a spare tire, an air pump and jack but didn't have the correct lug wrench. We were just outside of Ritzville and of course, all ritzville businesses were closed. I googled for assistance and found big Jim's. From the moment I called to the service received and follow up assistance regarding the bill, THIS COMPANY IS TOP NOTCH. They arrived to assist as quickly as possible, went straight to work and even answered a few questions. Very helpful and would absolutely use them any time in the future that I may need. Can't say enough about the entire experience with this company. Thanks Big Jims!!!!​